Chapter 4

Front 1

Workplace deviance can be categorized by how deviant the behavior is and

Back 1

the target of the deviant behavior

Front 2

What is the term used to describe the degree of concern people have about an ethical issue?

Back 2

Ethical Intensity

Front 3

The _____ determined that companies can be prosecuted and punished for the illegal or unethical actions of employees, even if management didn't know about the unethical behavior

Back 3

U.S. Sentencing Commission Guidelines

Front 4

Historically, _______ responsibility means making a profit by producing a product valued by society. It has been business' most basic social responsibility.

Back 4

Economic

Front 5

What is social responsibility?

Back 5

a business' obligation to pursue policies, make decisions, and take actions that benefit society

Front 6

According to Milton Friedman, which of the following is a position opposing the stakeholder model of corporate social responsibility?

Back 6

The time, money, and attention diverted to social causes undermine market efficiency.

Front 7

Secondary stakeholders are important to a company because

Back 7

they can affect public perceptions and opinions

Front 8

Ethics

Back 8

set of moral principles or values that defines right and wrong for a person or group.

Front 9

When addressing issues of high _____, managers are more aware of the impact the decisions have on others, they are more likely to view the decision as an ethical decision, and they are more likely to worry about doing the right thing.

Back 9

Ethical Intensity

Front 10

Ethical intensity depends on

Back 10

probability of effect

proximity of effect

concentration of effect

temporal immediacy

Front 11

____ is strong when decisions have large, certain, immediate consequences and when we are physically or psychologically close to those affected by the decision

Back 11

Ethical intensity

Front 12

Three stages of moral development identified by Kohlberg are

Back 12

pre-conventional level

conventional level

post-conventional level

Front 13

According to Kohlberg's model of moral development, people at the ____ use internalized ethical principles.

Back 13

Post-conventional

Front 14

To encourage more ethical decision making in an organization, its managers should

Back 14

establish a specific code of ethics

train employees in how to make ethical decisions

carefully select and hire new employees

create an ethical climate

Front 15

Last step in the basic model of ethical decision making is to

Back 15

Act

Front 16

After identifying the problem int he asic model of ethical decision making , the next step is to _____.

Back 16

Identify the constituents

Front 17

The ____ model holds that the only social responsibility that businesses have is to maximize profit.

Back 17

Shareholders

Front 18

Various persons or groups with a legitimate interest in a company's actions are called ____.

Back 18

Stakeholders

Front 19

The two general categories of stakeholders are ____ stakeholders and ____ stakeholders

Back 19

Primary; secondary

Front 20

____ are the expectations that a company will voluntarily serve a social role beyond its economic, legal, and ethical responsibilities.

Back 20

Discretionary responsibilities