Chapter 3 Vocabulary - Jarvis Physical Examination & Health Assessment Lab Manual

Front 1

Ad hoc interpreter

Back 1

Using a patient's family member, friend, or child as interpreter for a limited English proficiency (LEP) patient

Front 2

Animism

Back 2

Imagining that inanimate objects (e.g., a blood pressure cuff) come alive and have human characteristics

Front 3

Avoidance language

Back 3

The use of euphemisms to avoid reality or to hide feelings

Front 4

Clarification

Back 4

Examiner's response used when the patient's word choice is ambiguous or confusing

Front 5

Closed questions

Back 5

Questions that ask for specific information; elicit a short, one- or two-word answer, a "yes" or "no," or a forced choice

Front 6

Confrontation

Back 6

Response in which examiner gives honest feedback about what he or she has seen or felt after observing a certain patient action, feeling, or statement

Front 7

Distancing

Back 7

The use of impersonal speech to put space between the self and a threat

Front 8

Elderspeak

Back 8

Infantilizing and demeaning language used by a health professional when speaking to an older adult

Front 9

Electronic Health recording

Back 9

Direct computer entry of the patient health record while in the patient's presence

Front 10

Empathy

Back 10

Viewing the world from the other person's inner frame of reference while remaining yourself; recognizing and accepting the other person's feelings without criticism

Front 11

Ethnocentrism

Back 11

The tendency to view your own way of life as the most desirable, acceptable, or best and to act in a superior manner to another culture's lifeways

Front 12

Explanation

Back 12

Examiner's statements that inform the patient; examiner shares factual and objective information

Front 13

Facilitation

Back 13

Examiner's response that encourages the patient to say more, to continue with the story

Front 14

Geographic privacy

Back 14

Private room or space with only examiner and patient present

Front 15

Interpretation

Back 15

Examiner's statement that is not based on direct observation, but is based on examiner's inference or conclusion; it links events, makes associations, or implies cause

Front 16

Interview

Back 16

Meeting between examiner and patient with the goal of gathering a complete health histroy

Front 17

Jargon

Back 17

Using medical vocabulary with patient in an exclusionary and paternalistic way

Front 18

Leading question

Back 18

A question that implies that one answer would be better than another

Front 19

Nonverbal communication

Back 19

Message conveyed through body language-posture, gestures, facial expression, eye contact, touch, and even where one places the chairs

Front 20

Open-ended question

Back 20

Asks for longer narrative information; unbiased; leaves the person free to answer in any way

Front 21

Reflection

Back 21

Examiner response that echos the patient's words; repeats part of what patient has just said

Front 22

Summary

Back 22

Final review of what examiner understands patient has said; condenses facts and presents a survey of how the examiner perceives the health problem or need

Front 23

Telegraphic speech

Back 23

Speech used by age 3 or 4 in which three- or four-word sentences contain only the essential words

Front 24

Verbal communication

Back 24

Messages sent through spoken words, vocalizations, tone of voice