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20 Cards in this Set
- Front
- Back
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- Hires the chief executive of a for profit or nonprofit organization - members are elected by the stockholders to see that the company is being run according to their interests - are very important in setting the organization's overall strategic goals and in approving the major decisions and salaries of top management |
What is the role of the board of directors? |
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owners |
The (......) an organization consist of all of those who claim it as their legal property |
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competitors |
are people or organizations that compete for customers or resources |
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- talented employers v. raw materials - Florist shops v. delicatessens - Safeway v. Kroger |
What are examples of competitors? |
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Distributor |
is a person or an organization that helps another organization sell its goods and services to customers |
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macroenvironment |
includes six forces: economic, technological, sociocultural, demographic, political legal, and international |
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sociocultural forces |
are influences and trends originating in a country's, a society's, or a culture's human relationship and values that may affect an organization |
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demographic forces |
are influences on an organization arising from changes in the characteristics of a population, such as age, gender, or ethnic origin |
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- Marriage rates going down - couples marrying later - black-white - same-sex marriages - women having fewer babies |
What are examples of demographic forces? |
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ethical dilemma |
a situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but hat is unethical or even illegal |
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- choosing between being a law-abiding person and losing you job |
What is an example of ethical dilemma? |
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ethics |
are the standards of right and wrong that influences behavior |
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utilitarian approach |
is guided by what will result in the greatest good for the greatest number of people |
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- Using financial performance--such as efficiency and profit--as the best definition of what constitutes "the greatest good for the greatest number" |
What is an example of an utilitarian approach? |
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whistle-blower |
is an employee who reports organizational misconduct to the public |
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- OSHA allows workers to report misconduct or unsafe working conditions |
What is an example of a whistle-blower? |
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social responsibility |
is a manager's duty to take actions that will benefit the interests of society as well as of the organzations |
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corporate social responsibility (CSR) |
the notion that corporations are expected to go above and beyond following the law making a profit |
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sustainability |
economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs |
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philanthropy Examples: Bill Gates donates through the Bill and Melinda Gates Foundation |
making charitable donations to benefit humankind - What are examples of this? |
