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11 Cards in this Set
- Front
- Back
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What are values? |
Values are basic convictions that have a specific mode of conduct or end-state that is preferable over other forms of conducts or end states. There are : Content: (Importance) Intensity: (how Important) |
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Rokeach Value Survey |
A survey that has to sets of 18 different value items. One set is called Terminal Values which are end goals that you'd want to meet such as: a comfortable life, exciting life, or happiness. Instrumental Values: Preferred modes of behaviour that will help lead to ones terminal values, such as bravery, ambitious, courageous. |
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What is Hofstede's framework? |
Survey completed in 70's of 116000 IBM employees to find work culture status, 5 value dimensions of national culture |
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Describe all 5 value dimensions of Hofstede's framework? PT.1 |
Power Distance: The tolerance of power distance represents the difference between the wealthy and powerful with the weak and poor, a high number means that they are tolerant of power distance Individualism vs Collectivism : The choice that people have between working as an individual or working in a group |
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Describe all 5 value dimensions of Hofstede's framework? PT. 2 |
Masculinity vs Femininity: High degree of Masculinity describes a society in which there is different male jobs and female jobs, if theres a high degree of Fem, then theres more equality Uncertainty avoidance: The degree to which people prefer structured vs unstructured situations, scoring high on UA means that people are more anxious about ambiguity. |
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Describe all 5 value dimensions of Hofstede's framework? PT. 3 |
Long term vs short term orientation: people in long term orientation are more focused on traditional, values, and persistence. Short term are more open to changes Indulgences vs restraints: Those that lean on indulgences, are more carefree and accepting of feeding off indulgences. |
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What are attitudes? |
They reflect how we react or think of something either positively or negatively. 3 components to attitude: 1. Cognition: is the belief or opinion on how you perceive things to be 2. Affect: The feeling/emotional aspect of how you feel due to a certain opinion or belief 3. Behaviour: Behaving in a certain way due to the emotions that you feel due to your opinion on something |
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Differences between job satisfaction, organizationalcommitment, job involvement, employee engagement,OCB |
Job Satisfaction: a positive feeling emerging from a job result due to an evaluation of its character Organizational Commitment: Identification and loyalty to a certain company Job Involvement: Identification with a certain job or profession Employee Engagement: Dedication, enthusiasm and absorption in work tasks OCB (Citizenship behaviour): Promotes the effective functioning of the organization. |
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Responses to job dissatisfaction |
Exit - Actively attempting to leave the organization, including looking for anew position as well as resigning. Voice- actively and constructively looking to help improve the the workplace Loyalty - Sticking with a position, hoping that things will get better, and expecting management to do the right thing Neglect - Passively allowing for conditions to worsen, including absenteeism or lack of motivation |
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Advantages of diversity at work |
New perspectives Challenge habits Reflects population International clients and suppliers |
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Fit between personal values and job characteristics(lecture example Anna & Sara) |
Anna is very free spirited and does not enjoy her job as an administrative function, because there is a lot of expectations she didnt like, therefore, it led to Neglect and exit While Sara was hardworking and enjoyed working for a Telecom company as it fit her characteristics so she was Loyal to the company. |
