Chapter 22 The Skin Care Business

Front 1

Managing day-to-day operations requires

Back 1

Solving problems on a regular basis

Front 2

A good way to gain the experience of operating a business without a large financial commitment is to

Back 2

Do booth rental

Front 3

____________ states require a special license for booth renters

Back 3

Some

Front 4

Identify one of the many important factors you should consider when scouting for a location

Back 4

Find a location where there are other salons selling skin care

Front 5

What should a business plan include?

Back 5

Detailed description of your business and all costs related to operations

Front 6

To help you manage your finances well, it is recommended that you determine how much capital you will need to operate your salon for at least

Back 6

2 years

Front 7

Which of these is an example of a variable cost?

Back 7

Utility bills

Front 8

Which of these is an example of an expense?

Back 8

Salaries

Front 9

What is revenue?

Back 9

Total income generated from selling products and services before expenses are taken out

Front 10

When there are two or more owners involved in a salon, what is it called?

Back 10

A partnership

Front 11

Which of these business structures offers an owner the greatest protection from personal liability?

Back 11

A corporation

Front 12

A corporation is managed by

Back 12

A board of directors

Front 13

It is essential to seek the advice of _____________ and ___________ before purchasing an existing business

Back 13

An accountant and business lawyer

Front 14

Consumption supplies are

Back 14

Supplies used to conduct business operations on a daily basis

Front 15

As an employer, it is important to

Back 15

Set clear goals and objectives and be consistent

Front 16

What must you learn to do with your staff to be a successful manager?

Back 16

Work cooperatively with your team

Front 17

What is most important to build with clients?

Back 17

Trusting relationship

Front 18

Which of these is a recommended management strategy?

Back 18

Keep your employees aware of important decisions

Front 19

Effective management and _____________ skills are most important to good public relations

Back 19

Communication

Front 20

Which of these is the best place to post your salons policies?

Back 20

Reception area

Front 21

It should be standard practice to

Back 21

Remind clients to book their next appointment

Front 22

What is the best way to handle phone messages during the course of a busy day?

Back 22

Respond as quickly as possible

Front 23

What does public relations entail?

Back 23

Building a reputation for quality service and fair business practices