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39 Cards in this Set
- Front
- Back
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Renting a station in a salon is also known as _____. |
Booth or chair rental |
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In a booth rental agreement, who is typically responsible for insurance and record-keeping? |
Nail technician |
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In a booth rental agreement, the _____ must budget for advertising, pay for continuing education, managed the purchase of products and supplies. |
Nail technician |
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Booth rental is not legal in what state? |
Pennsylvania |
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A _____ is a description of the key strategic influences of the business, such as the market it will serve and the kinds of services it will offer. |
Mission statement |
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It is likely that a salon owner will consider constructing a larger space for the salon about after _____ its original opening. |
5 to 10 years |
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The _____ you select for your business explains what it is, identify characteristics that set your business apart from competitors, and creates a picture of your business in potential clients minds. |
Name |
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The location you select for your salon should have easy access, offer handicap access, and be based on the needs of _____. |
Primary clientele |
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Who has the last say in decision-making in a sole proprietorship? |
Sole proprietor |
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A _____ is a business that is owned by three or more people called stockholders. |
Corporation |
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The money needed to start a business is called _____. |
Capitol |
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How many people own a partnership? |
Two or more |
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When forming a corporation, you must pay for infomation, filing, and _____. |
Annual state fees |
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What are stockholders? |
Part owners in a corporation |
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Who is held liable for debts in an LLC? |
Business |
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Is the owner's personal financial information included in the financial documents selection of a business plan? |
No |
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which part of a business plan provides a long-term picture of what the business is trying to become and what it will look like when it gets there? |
Vision statement |
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before purchasing an existing nail salon, it is important to obtain an appraisal of the building, the equipment, the inventory, and the _____. |
Personnel |
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before purchasing an existing nail salon, it is important to study the business, research its market, and determine the _____ and purchase price. |
Profitability |
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What provides benefits to people injured at work? |
Workman's compensation |
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Does a standard business owners policy include health coverage? |
No |
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What are the top two expenses for most salons? |
Rent & employee compensation |
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A typical salon spends less than 1% of its total gross income on which expense? |
Telephone |
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A typical salon spends about _____ of its total gross income on advertising. |
3% |
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Supplies used in The daily business operation are considered _____. |
Consumption supplies |
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If you are opening a high-end, full service salon or day spa, it is recommended that you plan more room in the _____. |
Waiting area |
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After you have decided the type of salon you wish to build, it is recommended that you seek the advice of _____. |
An architect |
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Is a vendor considered personnel? |
No |
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When interviewing potential employees, it is important to consider their image, level of skill, and _____. |
Overall attitude |
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It is your top priority to pay which expense? |
Payroll |
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It is recommended that you read _____ if managing people does not come naturally to you. |
Books on business management |
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Which part of the salon is considered the operations center? |
The front desk |
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A price list should be prominently displayed _____. |
In the reception area |
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Who should know how to book an appointment and how much time is needed for each service? |
Everyone who works in the salon |
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The salon's appointment book maybe an actual hard copy book and/or a _____. |
Computerized book |
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When answering the phone, it is most important that you _____. |
Identify the salon |
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When a client calls to complain, the tone of your voice must be _____. |
Sympathetic and reassuring |
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Advertising includes all _____ the salon favorably. |
Activities that promote |
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When nail technicians are reluctant to sell, it is most often because they don't want to seem _____. |
Pushy or aggressive |
