Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
10 Cards in this Set
- Front
- Back
|
________ refers to the means or vehicle by which power is exercised. a. Influence b. Intelligence c. Inspiration d. Innovation |
a.) influence |
|
|
Which of the following best describes legitimate power? a. A type of interpersonal power that gives someone the ability to reward another for his or her behavior b. A type of interpersonal power that gives someone the ability to punish another for his or her behavior c. A type of interpersonal power that is based on the formal position an individual holds in an organization d. A type of interpersonal power based on an individual having specialized knowledge or skills |
c. A type of interpersonal power that is based on the formal position an individual holds in an organization |
|
|
A type of interpersonal power based on the personal liking an individual has for another is called ________ power. a. expert b. coercive c. legitimate d. referent |
d.) referent |
|
|
________ power is gained from the types of networks to which an individual belongs and the types of people in those networks. a. Coercive b. Legitimate c. Relational d. Referent |
c.) relational |
|
|
Employees' passive resistance to power refers to: a. pretending to agree but doing nothing. b. doing what is asked without interest. c. doing all that is required out of fear. d. failing to do what is asked on time. |
a.) pretending to agree but doing nothing |
|
|
The three primary responses to managerial decisions are: a. resistance, commitment, and compliance. b. anticipation, inhibition, and submissiveness. c. acceptance, readiness, and dedication. d. compliance, opposition, and conflict. |
a. resistance, commitment, and compliance. |
|
|
________ is a phenomenon that exists when two firms are equally dependent on the other. a. Empowerment b. Joint dependence c. Interdependence d. Dependence asymmetry |
b.) joint dependence |
|
|
Which of the following is the last step in exercising power through influence? a. Assessing performance b. Choosing an influence style c. Building sources of power d. Using specific influence principles |
a.) assessing performance |
|
|
Of the three primary styles of influence, pulling involves: a. disengaging. b. asserting. c. persuading. d. bridging. |
d.) bridging |
|
|
Which of the following styles of influence is helpful when the requestors want to reduce or diffuse conflict? a. Disengaging b. Attracting c. Persuading d. Bridging |
a.) disengaging |
