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18 Cards in this Set
- Front
- Back
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Organizational culture |
is the set of shared assumptions, values, and experiences that influence the ways in which individuals, teams, and groups interact with one another and work toward company goals |
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Organizational structure |
is the formal arrangements and linkages among members and groups that specify work activities and subtasks and allow them to be completed |
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Competing values Framework |
categorizes organizational cultures based on the two dimensions of the relative emphasis members place on (1) predictability versus adaptability, and (2) having an external versus internal focus |
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Cultural artifacts |
provide tangible evidence of an organization’s values, and may include the organization’s physical features, shared stories, rituals, and formal structure and systems |
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Shared stories |
are well-known narrative accounts that form the oral history of critical events that have shaped an organization |
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Rituals |
are behavioral perpetuate, reinforce, and keep alive a particular value that defines an organization |
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Standardization |
is developing uniform practices for organizational members to follow in doing thier jobs |
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Experimentation |
is the emphasis of an ongoing voluntary implementation of new ways of performing tasks on a trial basis |
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Specialization |
refers to grouping standardized organizational tasks into separate goals |
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Goal displacement |
occurs when people get so focused on specific subgoals that they lose sight of more important overarching goals |
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Sensitization |
is the emphasis on searching for and being receptive to better ways of doing things in order to take advantage of existing opportunities or address existing needs |
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Centralization |
is having decision-making authority rest with managers at the top of an organization’s hierarchy |
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Authority |
refers to the formal power given to specific members—usually managers— to arrange resources, assign tasks, and direct the activities of other members so as to achieve organizational goals |
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Span of control |
is the number of members a given manager has authority |
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Dignifacation |
is the emphasis on treating everyone with dignity and respect in community |
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Departmentalization |
is grouping members and resources together to achieve the work of the larger organization |
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Functional |
departmentalization occurs when members are placed into the same department based on having similar technical skills and using similar resources to perform thier tasks |
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Divisional |
departmentalization occurs when members are placed together based on their working together as a subunit that provides a specific kind of products or services, serves similar customers, or works in the same geographic region |
