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20 Cards in this Set

  • Front
  • Back

The term PHLEBOTOMY comes from Greek words that mean?

"Cut a Vein"

The minimum requirements for entry into a phlebotomy training program include_____________________.

A High School Diploma or equivalent

What is the main duty of a phlebotomist?

To collect blood specimens

The Phlebotomist is mainly responsible for which phase of lab testing?

Pre–Examination

Which of the following is NOT a phlebotomist's duty?

(A) Aseptic Procedures
(B) Capillary Puncture
(C) Surgery Assistance
(D) Venipuncture

(C) Surgery Assistance

Opportnities for Phlebotomy employment at out patient facilities include all of these EXCEPT

(A) Physician Office
(B) Home Healthcare
(C) Insurance Companies
(D) Nursing Homes

(D) Nursing Homes

The diagnosis and treatment of conditions pertaining to the heart and circulatory system is the function of which medical specialty?

Cardiology

The assessment and treatment of breathing disorders is the function of which medical specialty?

Respiratory Care

Restoration of maximum movement and functional ability is the purpose of which medical specialty?

Physical Therapy

Which Specialty uses ionizing radiation to produce diagnostic images?

Nuclear Medicine

Which specialty determines treatment plans based on therapeutic drug monitoring results from the laboratory?

Pharmacy

Surgically removed body tissues are prepared and stained by?

Histologists

Prepared body tissues are examined and a diagnosis is made by?

Pathologists

Cross-matching of donated blood with a recipient is the function of?

Immunohematology

The study of the body's resistance to disease is the function of?

Immunology

CLIA classifies labs based on_____________

Complexity of tests performed

A college dean who wants to offer a phlebotomy training program would seek approval from which organization that sets standards for phlebotomy training programs?

NAACLS


(National Accrediting Agency for Clinical Laboratory Sciences: Approves phlebotomy training programs.)

Filters or barriers that can interfere with clear communication include all of these EXCEPT



(A) Eye Contact
(B) Fear and Anxiety


(C) Pain or Discomfort
(D) Television Viewing

(A) Eye Contact

Customer service would LEAST likely include



(A) Common Courtesy


(B) Complexity


(C) Flexibility


(D) Professionalism

(B) Complexity

Evaluate which of the following scenarios would BEST contribute to customer satisfaction?



(A) A Medical office receptionist tells a patient to "have a seat," when without making eye contact.


(B) A Phlebotomist fumbles with equipment assembly prior to the blood collection procedure


(C) A Healthcare worker encounters a lost visitor and assists this person to his destination


(D) A Medical assistant is always dressed in the latest fashions and jewelry

(C) A Healthcare worker encounters a lost visitor and assists this person to his destination