Chapter 1 & 2 Management Information Systems

Front 1

software that enables you to solve specific problems or perform specific tasks.

Back 1

Application software

Front 2

the science of making machines imitate human thinking and behavior.

Back 2

Artificial intelligence (AI)

Front 3

a small ad on one Web site that advertises the products and services of another business, usually another dot-com business.

Back 3

Banner ad

Front 4

the actual hardware that interprets and executes the software instructions and coordinates how all the other hardware devices work together.

Back 4

Central processing unit (CPU)

Front 5

a system that is designed specifically to improve the performance of teams by supporting the sharing and flow of information

Back 5

Collaboration system

Front 6

the collective personality of a nation or society, encompassing language, traditions, currency, religion, history, music, and acceptable behavior, among other things.

Back 6

Culture

Front 7

an extension of a TPS that places technology in the hands of an organization's customers and allows them to process their own transactions.

Back 7

Customer-integrated system (CIS)

Front 8

raw facts that describe a particular phenomenon.

Back 8

Data

Front 9

an environment in which an organization splits computing power and locates it in functional business areas as well as on the desktops of knowledge workers.

Back 9

Decentralized computing

Front 10

marked by the electronic movement of all types of information, not limited to numbers, words, graphs, and photos but including physiological information such as voice recognition and synthesization, biometrics (your retina scan and breath for example), and 3-D holograms.

Back 10

Digital economy

Front 11

commerce, but it is commerce accelerated and enhanced by information technology, in particular, the Internet.

Back 11

Electronic commerce

Front 12

the direct computer-to-computer transfer of transaction information contained in standard business documents, such as invoices and purchase orders, in a standard format.

Back 12

Electronic data interchange (EDI)

Front 13

the principles and standards that guide our behavior toward other people.

Back 13

Ethics

Front 14

a highly interactive IT system that allows you to first view highly summarized information and then choose how you would like to see greater detail, which may alert you to potential problems or opportunities.

Back 14

Executive information system (EIS)

Front 15

describes the environment surrounding the organization.

Back 15

External information

Front 16

one in which customers, businesses, suppliers, distributors, and manufacturers all operate without regard to physical and geographical boundaries.

Back 16

Global economy

Front 17

a powerful storage facility for organizing and managing all documents related to specific teams.

Back 17

Group document database

Front 18

the popular term for the software component that supports the collaborative efforts of a team.

Back 18

Groupware

Front 19

a very knowledgeable computer user who uses his or her knowledge to invade other people's computers.

Back 19

Hacker

Front 20

The physical devices that make up a computer (ofter refered to as a computer system)

Back 20

Hardware

Front 21

data that have a particular meaning within a specific context.

Back 21

Information

Front 22

a time when knowledge is power

Back 22

Information age

Front 23

the extent of detail within the information

Back 23

Information granularity

Front 24

can define what information they need, know how and were to obtain that information, understand the information once they receive it, and act appropriately based on the information to help the organization achieve the greatest advantage.

Back 24

Information-literate knowledge workers

Front 25

any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.

Back 25

Information technology (IT)

Front 26

a tool you use to capture information and commands.

Back 26

Input device

Front 27

information that describes specific operational aspects of the organization.

Back 27

Internal information

Front 28

an internal organizational Internet that is guarded against outside access by a special security feature called a firewall (which can be software, hardware, or a combination of the two).

Back 28

Intranet

Front 29

works with and produces information as a product.

Back 29

Knowledge worker

Front 30

deals with the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management.

Back 30

Management information systems (MIS)

Front 31

the term used to describe electronic commerce conducted over a wireless device such as a cell phone or personal digital assistant.

Back 31

M-commerce

Front 32

an artificial intelligence system that is capable of finding and differentiating patterns.

Back 32

Neural network (often called an artificial neural network or ANN)

Front 33

quantifiably describes something that is known.

Back 33

Objective information

Front 34

the manipulation of information to support decision making.

Back 34

Online analytical processing (OLAP)

Front 35

the gathering of input information, processing that information, and updating existing information to reflect the gathered and processed information.

Back 35

Online transaction processing (OLTP)

Front 36

system software that controls your application software and manages how your hardware devices work together.

Back 36

Operating system software

Front 37

manages and directs the day-to-day operations and implementations of the goals and strategies.

Back 37

Operational management

Front 38

a tool you use to see, hear, or otherwise accept the results of your information-processing requests.

Back 38

Output device

Front 39

temporary storage that holds the information you're working with, the application software you're using, and the operating system software you're using.

Back 39

RAM (random access memory)

Front 40

an environment in which an organization's information is organized in one central location, allowing anyone to access and use it as he or she needs to.

Back 40

Shared information

Front 41

the set of instructions that your hardware executes to carry out a specific task for you.

Back 41

Software

Front 42

a tool you use to store information for use at a later time.

Back 42

Storage device

Front 43

provides an organization with overall direction and guidance.

Back 43

Strategic management

Front 44

attempts to describe something that is unknown.

Back 44

Subjective information

Front 45

handles tasks specific to technology management and coordinates the interaction of all technology devices.

Back 45

System software

Front 46

develops the goals and strategies outlined by strategic management.

Back 46

Tactical management

Front 47

a person who knows how and when to apply technology.

Back 47

Technology-literate knowledge worker

Front 48

a tool you use to send information to and receive it from another person or location.

Back 48

Telecommunications device

Front 49

a system that processes transactions that occur within an organization.

Back 49

Transaction processing system (TPS)

Front 50

firm that produces and sells products and services in countries all over the world

Back 50

Transnational firm

Front 51

software that provides additional functionality to your operating system.

Back 51

Utility software

Front 52

a technology-enabled workplace. No walls. No boundaries. Work anytime, anyplace, linked to other people and information you need, wherever they are.

Back 52

Virtual workplace