Organizational Behavior (1)

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Manager

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An individual who achieves goals through other people

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Organization

Back 2

A consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals

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4 actions of managers

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Planning

Organizing

Leading

Controlling

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Management roles

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Interpersonal

Informational

Decisional

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Interpersonal role

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Figurehead, leader and liaison

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Informational role

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Monitor, disseminator and spokesperson.

Disseminator is info recorded from outsiders or from other employees to members of the organization

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Planning

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Process that includes defining goals, establishing strategy and developing plans to coordinate activities

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Leading

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Function that includes motivating employees directing others, selecting the most effective communication channels and resolving conflicts

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Controlling

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Monitoring activities to ensure that they are being accomplished as planned and correcting any significant deviations

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Technical skills

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The ability to apply specialized knowledge or expertize

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Human skills

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The ability to work with understand and motivate others people both individually and in groups

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Conceptual skills

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The mental ability to analyze and diagnose complex situations

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Organizational behavior

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A field of study that I vestigates the impact that Individuals, groups, and structure have on ehavior within org for the purpose I'd applying such knowledge toward improving an org effectiveness

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Managerial acitivies

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Traditional management: decision making planning and controling

Communication

Human resources management: motivating disciplining, managing conflict, staffing and training

Networking

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Systematic study

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Looking at relationships attempting to attribute causes and effects and drawing conclusions based on scientific evidence

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Evidence based management (EBM)

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Basing managerial decisions in the best available scientific evidence

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Intuition

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Instinctive feeling not necessarily support d by research

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Psychology

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The science that seeks to measure explain and sometimes change the behavior of humans and other animals

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Social psychology

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An area of psychology that blends concepts from psychology and sociology to focus on the influence of people on one another

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Sociology

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The study of people in relations to their social enviorment of culture

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Anthropology

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Study of societies to learn about human beings and their activities

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Contingency

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Situational factors or variables that moderate the relationship between two or more variables

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Workforce diversity

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Concept that org are becoming more heterogeneous in terms of gender, age, race, ethnicity, sexual orientation and other characteristics

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Model

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Abstraction of reality, a simplified representation of some real-world phenomenon

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Inputs

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Variables that lead to peocesses

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Processess

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Actions that individuals, groups and organizations engage in as a result of inputs and that lead to certain outcomes

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Outcomes

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Key factors that are affected by other variables

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Stress

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A psychological process that occurs in response to environmental pressures

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Task performance

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Combo of effectiveness and efficiency at doing core tasks

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Organizational citizenship behavior

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Discretionary behavior that contributes to the psychological and social enviornmwnr of the workplace

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traditional management

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decision making, planning and controlling

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human resource management

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motivating, disciplining, managing conflict, staffing and training

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Luthan 4 managerial activities

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Traditional management

Communication

HR management

Networking

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Management Skills

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Technical skills

Human skills

Conceptual skills

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Positive Organization scholarship

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An area of OB research that studies how organizations develop human strengths foster vitality and resilience and unlock potential

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model

Back 36

abstraction of reality, a simplified rep of some real world phenomeonon

Front 37

inputs

Back 37

variables that lead to processes

Front 38

Processess

Back 38

actions that individuals, groups and org engage in as a result of inputs and that lead to certain outcomes

Front 39

outcomes

Back 39

key factors that are affected by other variables

Front 40

stress

Back 40

psychological process that occurs in response to environmental pressures

Front 41

task performance

Back 41

the combo of effectiveness and efficiency at doing core job tasks

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Organizational citizenship behavior (OCB)

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discretionary behavior that contributes to the psychological and social environment of the workplace

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withdraw behavior

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set of actions employees task to separate themselves from the organization

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group cohesion

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quantity and quality of a groups work output

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group functioning

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quality and quantity of groups work outputs

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productivity

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combination of the effectiveness and efficiency of an organization

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effectiveness

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degree to which an organization meets the needs of its clientel or customers

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efficiency

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degree to which an organization can achieve its end at a low cost

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organizational survival

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degree to which an organizations is able to exist and grow over the long term