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19 Cards in this Set
- Front
- Back
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What is “Manage by Deliverables”?
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Let the deliverables drive the activities
The deliverables drive the activities. It is not the other way around. Ask for the deliverables and people will do what is required to produce results. Specify activities and you risk of telling people how to do their jobs. Not the best thing to do when working with people who probably know more than you about their work. And because you are not thinking in terms of activities it is a lot easier to create controls for you projects. A deliverable is either complete or it isn’t. And there are a lot less deliverables than there are activities. |
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Why do we need a list of activities?
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Activities will change on you all the time. Almost impossible to track. On the other hand a well defined deliverable should not usually change. You might ask where the list of activities fits in. The list of activities is required for estimating and reflection purposes. Activities take time to complete so listing the activities associated with a deliverable will let you provide an estimate of how long it will take to deliver and a date by which you can produce the deliverable. You might want to read this article about estimating.
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What are Deliverables?
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Deliverables are defined as the data that is put in use in every activity in a change-management.
Besides activities, deliverables form an integral part of any change management project. here the concepts that are most important are: CHANGE LOG ENTRY and CHANGE REQUEST. |
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What are the two most important Deliverables?
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here the concepts that are most important are: CHANGE LOG ENTRY and CHANGE REQUEST
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What is the Deliverable: CHANGE LOG ENTRY*
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(MOST IMPORTANT DELIVERABLE)
This included the change technical feasibility, the Request for the change, the benefits and the costs involved, the impact of the change, how to plan for it and the verification too. However they become irrelevant if this change is not administered |
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What is the Deliverable:CHANGE REQUEST
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(MOST IMPORTANT DELIVERABLE)
This documents the change request and why such change is necessary. It can come from system enhancements, problem reports, and even the system and the senior management. These are documented as ‘Requirements’. Here it needs to be decided whether the change is going to be administered or not. |
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What is the Deliverable: 1.REQUIREMENT
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A required component’s functionality
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What is the Deliverable: 2. PROBLEM REPORT
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This is a document where the problem that the employee is unable to solve is mentioned. This document contains the contact information of the person who has reported the problem, the date, cause of the problem, its description and location, and also the action taken.
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What is the Deliverable: 3. CHANGE REQUEST
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This documents the change request and why such change is necessary. It can come from system enhancements, problem reports, and even the system and the senior management. These are documented as ‘Requirements’. Here it needs to be decided whether the change is going to be administered or not.
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What is the Deliverable: 4. CHANGE LOG ENTRY*
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This included the change technical feasibility, the Request for the change, the benefits and the costs involved, the impact of the change, how to plan for it and the verification too. However they become irrelevant if this change is not administered.
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What is the Deliverable? : 5 CHANGE TECHNICAL FEASIBILITY
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The change may need software and hardware and other technical resource for the system that has been proposed. It has to be determined whether they can be developed or acquired in a timely manner.
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What is the Deliverable? : 6 CHANGE COSTS AND BENEFITS
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CHANGE COSTS AND BENEFITS---What is the effort that has to be put in and whether the advantages are good enough in terms of increased revenue or reduced costs to put that in? This is also referred to as economic feasibility.
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What is the Deliverable? : 7 CHANGE IMPACT ANALYSIS
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CHANGE IMPACT ANALYSIS --What is going to be the extent of such a change?
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What is the Deliverable? : 8 CHANGE PLANNING
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CHANGE PLANNING --Designing the objective and the method to reach the desired results.
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What is the Deliverable? : 9 ITEM
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ITEM -- Referred to any subsystems, system, product, subassemblies, assemblies, sets, units, computer programs, accessories, parts or software.
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What is the Deliverable? : 10 CHANGED ITEM*
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CHANGED ITEM* --- This is an item that existed before but has gone through change.
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What is the Deliverable? : 11 TEST REPORT
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TEST REPORT --- This is the report where the results of the test and its nature are documented for all future references.
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What is the Deliverable? : 12 DOCUMENTATION
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DOCUMENTATION --- Documentation is very important for the future. This works like a guide when any reference is made to the change that was initiated. Future employees come to know why the change was required and how it was administered.
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What is the Deliverable? : 13 CHANGE VERIFICATION
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CHANGE VERIFICATION ---Yes the change was planned and it was done so to achieve some results – but was the results achieved? Was the change successful? This needs to be verified
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