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53 Cards in this Set
- Front
- Back
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Nonverbal Communication Channels |
Body Communication Facial Communication Eye Communication Touch Communication Paralanguage Communication Silence Communication Spatial and Messages Territories Communication |
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Body Communication |
body gestures send messages with our bodies sometimes consciously or unconsciously |
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Different types of body communication |
gestures
emblems illustrators verbal message display of affects regulator |
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Emblems |
nonverbal cues that have specific generally understood meanings in a given culture and may substitute for a word |
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Illustrators |
nonverbal behaviors that accompany a verbal message and either contradict, accent or complement it |
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regulator |
nonverbal messages that help to control the interaction of flow of communication between two people |
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Different types of Facial communication |
happiness surprise fear anger sadness disgust interests contempt |
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Facial Management |
behaviors used to control facial expressions |
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Intensity is one of the ways we |
communicate our facial communication |
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4 types of facial management |
deintensification masking intensification neutralization |
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Deintensification |
cover own emotion around another person |
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Masking |
repressing the expression of the emotion actually felt and replacing it with expressions that are re acceptable under the circumstances |
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Intensification |
an exaggeration of facial expressions |
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Neutralization |
when people eliminate any facial expression of emotion |
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Oculesics |
a study of messages communicated by the eye |
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Eye communication varies on |
distance and depends on the duration |
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Mostly in the U.S. you look at someone for |
1.18 secs |
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In interpersonal communication you look at someone for |
2.98 secs |
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7 functions for eye contact |
monitor feedback secure attention regulate conversation signal signal of status physical distress eye avoidance |
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Signal |
signal of nature of relationship |
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Eye avoidance |
lack of interest in person or conversation |
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Bella Don Drops |
"beautiful women" eye drops, in the 50th century women would put they drops in their eyes so they would dilate and the more beautiful you would be, was a sign of confidence |
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Touch Communication |
refers to mostly the tactile of communication |
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Tactile |
of or connected with the sense of touch |
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5 things communicated with touch communication |
positive emotions playfulness control behavior realistic task oriented |
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Touch avoidance |
avoidance in touching |
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Paralanguage |
the vocal but nonverbal dimension of speech |
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Paralanguage connects |
the sound to something you perceive |
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Silence can |
give the speaker time to think still decoding info to give feedback be a trap especially with eye contact a way to respond to threats |
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Intimate relationship distance |
6-18 in |
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Personal relationship distance |
18 in- 4ft |
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Social relationship distance |
4-12 ft |
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Public relationship distance |
12-25 ft |
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3 reasons why we have and maintain these spaces |
protection equilibrium expectancy |
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Theories about Space |
protection theory equilibrium theory expectancy violation theory |
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Protection Theory |
an instance where we established a body buffer |
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Equilibrium Theory |
when we are in a relationship, whole goal is to maintain some boundaries, the interpersonal relationship between 2 people vary |
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Expectancy Violation Theory |
explains what happens when you increase or decrease that distance between yourself and that interpersonal relationship |
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3 Territoriality Spaces |
primary space public territory territorial encroachment |
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central markers |
boundary markers |
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Trademarks |
personal possession |
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Territorial encroachment |
violation of territory |
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How to resist encroachment |
withdrawal turf defense insulation linguistic collusion |
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Linguistic Collusion |
speaking in a language others don't understand |
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Clothing and body adornment communicates |
who we are our culture our status sends messages about ourself |
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Temporal Communication |
a messages position within a sequence of events |
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Ex: of Temporal communication |
you talk differently to someone who has a death in the family compared to someone who has won the lottery |
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Chronemics |
the study of the communicated function of time |
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Chronemics can have |
cultural boundaries connected to it |
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Two types of chronemics |
monochromic polychromic |
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Monochromic |
time is linear people are very concerned about time don't go off schedule do things one at a time very work oriented tends to have problem in relationship |
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Polychromic |
time is circular more people oriented, not worried about time can multitask very family oriented |
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Physiological time |
what happened in the past, present, and future |
