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16 Cards in this Set
- Front
- Back
attitude |
attitude a manner of acting,posturing, feeling, or thinkingthat shows a person’s mood,disposition, mindset, or opinion |
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beliefs |
specific attitudes that occuras a result of our values |
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compartmentalization |
the capacityto keep different aspects of yourmental activity separate so you canachieve greater self-control |
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diplomacy |
the art of being tactful |
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ergonomics |
the study of humancharacteristics related to thespecific work environment |
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ethics |
principles of good character,proper conduct, and moraljudgment, expressed throughpersonality, human relations skills,and professional image |
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goal setting |
the identification ofshort- and long-term goals |
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life skills |
tools and guidelines thatprepare you for living as an adult ina challenging world |
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motivation |
a desire for change |
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personal hygiene |
the dailymaintenance of cleanliness andhealthfulness through certainsanitary practices |
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personality |
the outward expressionof inner feelings, thoughts,attitudes, and values reflectedthrough voice, gestures,posture, clothing, grooming, andenvironment |
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professional image |
the impressionprojected by a person in anyprofession, consisting of outwardappearance and conduct exhibitedin the workplace |
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rapport |
a close and empatheticrelationship that establishesagreement and harmony betweenindividuals |
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receptivity |
the extent to which oneis interested in and responsiveto others’ ideas, feelings, andopinions |
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self-management |
the ongoingprocess of planning, organizing,and managing one’s life |
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values |
the deepest feelings andthoughts we have about ourselvesand about life |