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127 Cards in this Set
- Front
- Back
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There is a minor conflict between several members on a project team; the issue has no significant impact on the project. Which of the following would be the BEST conflict resolution technique for the project manager to employ? A. Avoiding B. Forcing C. Compromising D. Confronting |
A. Avoiding
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A customer has requested an increase in the scope of a current project schedule remains the same. Which of the following is MOST likely impacted? (Select TWO). A. Project quality B. Project cost C. Project baseline D. Project milestones E. Deployment plan |
A. Project quality B. Project cost |
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Which of the following would be used to allow a project team to take action to fix problems that are causing the GREATEST number of defects? A. Flow charting B. Statistical sampling C. Scatter Diagram D. Pareto diagram |
D. Pareto diagram
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Which of the following risk response strategies involves the use of insurance, performance bonds, or warranties? A. Risk acceptance B. Risk mitigation C. Risk avoidance D. Risk transfer |
D. Risk transfer
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During which of te following process groups is the availability of required resources for the project determined. A. Executing B. Monitoring/ Controlling C. Initiating D. Plannng |
D. Planning
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Given the circumstances below, which of the following would be the BEST acting for the project manager to take? One of the key stakeholders disagree with the project. Two of the key staff members refuse to work with each other. The budget for the project has been reduced. The scope of the project has changed. A. The staff members who refuse to work together should be terminated so that the project can proceed on schedule. B. The project should be closed because the scope has changed. C. The project manager should work with the stakeholders to resolve the areas of disagreement. D. The project manager should fast track the schedule was reduced. |
C. The project manager should work with the stakeholders to resolve the areas of disagreement.
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A product does not meet the customer's quality specifications. Which of the following can the project manager use to bring the product quality into alignment with the specification? (Select TWO) A. Fast tracking B. Trend analysis C. Pareto chart D. High level cost estimate E. Monte Carlo |
B. Trend analysis C. Pareto chart |
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A key stakeholder has informed the project manager that the project must be completed of time. The project is currently running behind schedule. The budget provided for the project sill not allow for additional resources. In order to meet the demands of the key stakeholder, which of the following is the BEST action for the project manager to take? A. Crash the schedule B. Fast track the schedule C. Negotiate for more resources D. Negotiate a new schedule |
B. Fast track the schedule
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The key stakeholder requires the project manager to advance the completion date before funding runs out. The project manager has had problems with this stakeholder in the past and wants to document this request. Which of the following should the project manager do? (select TWO) A. Complete a project change request form. B. Analyze the project impact C. Update the project scope statement D. Revise the scope management plan E. Monitor the work Performance |
A. Complete a project change request form. B. Analyze the project impact |
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During a project status meeting a positive project risk is identified and is within the team's control. Which of the following would be the BST response? A. Accept the risk B. Transfer the Risk C. Mitigate the risk D. Exploit the risk |
D. Exploit the risk
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The project manager has the MOST authority in which of the following organizational structures? A. Balanced Matrix B . Functional C. Weak matrix D. Strong matrix |
D. Strong matrix
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A project sponsor has just signed a document that authorizes the project manager for an upcoming project. Which of the following elements would be included in this document? A. The purpose of the project B. Quantitative analysis for all major project risks C, Team member responsibilities D. The technical specification of the final deliverable |
A. The purpose of the project
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A project has just entered the execution phase. The deadline to respond to the RFP has expired. Which of the following activities describes the NEXT action to take? A. Develop a contract for each vendor B. Perform a make or buy analysis C. Determine the type of contract for the project D. Evaluate and select a seller response |
D. Evaluate and select a seller response
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A project manager has just completed the work breakdown structure (WBS) with the project team. Which of the following would be used during activity sequencing? A. Precedence diagramming method B. Monte Carlo C. Resource availability D. Resource leveling technique |
A. Precedence diagramming method
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Fast tracking a schedule involves which of the following? A. Adding resources to critical path activities. B. Increasing the budget for the project C. Allowing team members to work overtime D. Performing critical path activities |
C. Allowing team members to work overtime
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A project with a total budget of $100,000 is in the ninth month and has as earned value of $80,000 and actual costs of $90,000. The project's cost variance is? A. $5,000 B. -$10,000 C. +10,000 D. +170,000 |
B. -$10,000
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During which of the following process groups is the project charter developed? A Pre-project setup B. Project executions C. Project planning D. Project control |
A. Pre-Project setup
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Which of the following describes a work breakdown structure (WBS)? A. Determines the critical path of a project schedule B. Identifies stakeholders and their roles C. Is deliverable-oriented and hierarchical in nature D. Measures the quality of the project objectives |
C. Is deliverable-oriented and hierarchical in nature
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During the execution phase, a customer approaches the project manager demanding a change. Which of the following are the steps the project manager should take? (Select TWO) A. Make the change B. Notify the executive sponsor C. Fill out a change request form D. Deny the change |
C. Fill our a change request form D. Deny the change |
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Crashing a schedule involves which of the following A. Performing a re-baseline of the project schedule B. Performing critical path activities simultaneously C. Adding resources to critical path activities D. Estimating the earned value of the project activities |
C. Adding resources to critical path activities
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A project team member has been re-assigned to another project. Which of the following should the project manager do FIRST? A. Notify the executive sponsor of the team member's reassignement B. Asses the impact on the project schedule C. Request additional funds to pay overtime to the remaining team members D. Request additional staff to complete the work of the re-assigned team member |
B. Asses the impact on the project schedule
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During execution of the project the project sponsor informs the project manager that a requirement needs to be added to the scope statement. Which of the following is the FIRST action that the project manager should take? A. Evaluate the impact of the change of the project. B. Call the project team members together to determine how to handle the change C. Change the work breakdown structure (WBS) to include all the tasks involved with the change. D. Rewrite the statement of work (SOW) to include the proposed change |
A. Evaluate the impact of the change of the project |
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Which of the following are reasons why formal project closure is important? (Choose THREE) A. Releases staff from the project B. Reassigns staff to another project C. Releases leftover funding from the project D. Provides historical information E. Allows for final changest to the work breakdown structure (WBS) F. Confirms completed/non-completed objectives |
A. Releases staff from the project D. Provides historical information F. Confirms completed/non-completed objectives |
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Which of the following is the correct order of the project life cycle? A. Planning, initiating, monitoring/controlling, executing, closing B. Initiating, planning, monitoring/controlling, executing, closing, C. Initiating, planning, executing, monitioring./controlling, closing D. Planning, initiating, executing, monitoring/controlling, closing |
C. Initiating, planning, executing, monitoring/controlling, closing
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Various technologies exist to complete a project, but the project manager is not well versed in those technologies. Which of the following can the project manager initiate to assist with the decision? A. A statement of work (SOW) B. A project needs assessments C. A vendor contract D. A request for proposal (RFP) |
D. A Request for proposal (RFP)
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A project manager receives an inquiry from the human resources department about the work ethic of a certain team member. Which of the following should the project manager give to the HR department? A. Performance reports B. Meeting attendance C. Key Performance Indicators (KPIs) D. Quality metrics |
A. Performance reports |
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A new technology being implemented will result in project team member layoffs. Which of the following actions can the project manager take to address team member concerns? A. Cancel the project B. Host a meeting to provide a status update C. Outsource the project D. Select a different technology that will not result in layoffs. |
B. Host a meeting to provide a status update
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A company is validating a project. The project has a high probability of success. Which of the following is the MOST important consideration authorizing the project? A. The company's strategic goals B. Training requirements C. The project manager's experience D. Resource availability |
A. The company's strategic goals
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A department has had several absences due to illness; as a result, the project team has not been meeting the self milestones. Which of the following techniques would assist the project manager to determine the affect on the project schedule? A. CPI B. SV C. PV D. EV |
B. SV
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Which of the following is an advantage of a functional organization? A. Centralization of resources B. Increase of the project manager's authority C. Functional manager controls resources D. Decrease in overlap of projects |
A. Centralization of resources
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A company has 50 percent of a project complete. The project plan states: The project will last 10 months The company will create 150 gadgets per month The cost to make each gadget will be $55 The total budget is $9,000 Which of the following is the planned value of the project A. $1,500 B. $4,500 C. $8,250 D. $9,000 |
B. $4,500
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Which of the following is included in the project charter? A. A work performance report B. A cost assessment C. A high level plan D. A risk assessment |
C. A high level plan
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Which of the following activities occur in the planning phase of a project? (Select TWO) A. Obtain product acceptance B. Identify the Executive Sponsor C. Assign and explain tasks D. Perform project kick off E. Prepare a project charter |
C. Assign and explain tasks D. Perform project kick off |
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Transition plans include which of the following elements? A. Work Breakdown Structure (WBS) B. Project warranty C. Project process reports D. Earned value calculations |
B. Project warranty
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Which of the following tools can be used to determine if a project deliverable is out of specifications? A. PERT B. RACI chart C. Gantt chart D. Control chart |
D. Control chart
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During monitoring/controlling a defect is found in the project deliverable. In which of the following process did the occur? A. Quality control B. Risk assessment C. Quality assurance D. Stakeholder analysis |
A. Quality control
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A project manager needs to determine the trends a process is exhibiting over time. Which of the following tools should the project manager use? A. Histogram B. Ishikawa diagram C. Pareto chart D. Run chart |
D. Run chart
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A project manager conducted a risk probability and impact assessment with the project team. In which of the following risk management process did this occur? A. Qualitative risk analysis B. Quantitative risk analysis C. Risk response planning D. Risk identification |
A. Qualitative risk analysis
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One of the team members assigned to a project is not performing well. The team member is new and is not experienced in the type of work involved with this project. Which of the following is the BEST response to this situation? A. Ask other team members to help. B. Assign the team member to another project C. Take to the team member to encourage better performance D. Arrange for training for the team member |
D. Arrange for training for the team member |
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The project manager has performed earned value management on a project and determine that the CPI is 1.2 and the SPI is .75. The project is A. over-budget and behind schedule B. under-budget and behind schedule C. Over-budget and ahead of schedule D. under-budget and ahead of schedule |
B. under-budget and behind schedule
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A project manager should formally close our a project when: A. Key project team members are needed to work on other projects B. a key stakeholder is satisfied with the project deliverables C. the CPI is 1.5 at the midpoint of the project D. the project has been terminated unexpectedly |
D. the project has been determined unexpectedly
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An end user advises the project manager that they will require extensive training to learn how to use the new system that is being developed. Which of the following should the project manager do FIRST? A. Create an RFP for vendors who can train the end users. B. Schedule the necessary training for the end users before the completion of the project. C. Analyze the impact of including the training in the project D. Advise the end user that training was not included in the project charter, and another project charteer willneed to be created |
C. Analyze the impact of including the training in the project
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During the planning phase of the project, a subject matter expert (SME) estimates the one of the tasks identified for the project will take 120 hours to complete. Which of the following actions should the project manager take to make sure the work is scheduled correctly? A. Advise the SME that the work must be completed in less than 120 hours. B. Consult with others on the team to determine their estimates for the work C. Further decompose the work of the task to no more than 80 hours. D. Increase the estimate to ensure work is completed on time. |
C. Further decompose the work of the task to no more than 80 hours
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A project manager needs to determine how much it will cost for a third party to complete certain deliverables and steps they will take to complete those deliverables. Which of the following should the project manager do to gather this information? A. Issue a RFQ B. Issue a RFP C. Create a WBS D. Develop a SOW |
B. Issue a RFP
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Which of the following tools would be used to decompose a project? A. WBS B. SOW C. PDM D. WBS Dictionary |
A. WBS
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The portion of the project charter that deals with expected, but not proven, condition in the project are the high level: A. constraints B. assumptions C. risks D. cost estimates |
B. assumptions
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The portion of the project charter that deals with project limitations is the high level: A. milestones B. contraints C. assumptions D. risks |
B. constraints
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Final project acceptance criteria are contained in which of the following? A. Transition plan B. Project scope document C. Project charter D. Quality plan |
B. Project scope document |
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Paperwork related to the project is not being signed in the correct order. The BEST way to correct this problem would be to implement a procedure for managing A. required forms B. document routing C. change D. document version control |
B. document routing |
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Which of the following activities are associated with a project kick-off meeting? (Select TWO) A. Obtaining a signature on the project charter. B. Communicating project goals and objectives C. Communicating work package assignments D. Creating a rough draft of the transition plan E. Communicating stakeholder expectaions |
B. Communicating work package assignments E. Communicating stakeholder expectations |
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When working to ensure the quality of project deliverables, which of the following steps must take place before variances can be identified? (Select TWO) A. Generate change request B. Perform impact analysis C. Analyze performance information D. Implement change request E. Monitor work performance |
C. E.
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Which of the following will reduce the impact of a project threat? A. Risk acceptance B. Risk enhancing C. Risk mitigation D. Risk monitoring |
C
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The plan sponsor cancels a project prior to its completion. Which of the following should the project manager use to document the strengths and weaknesses of the project? A. Performance review B. Transition plan C. Summary of cost D. Lessons learned |
D.
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Which of the following is an indication of project closure? B. Reduction of resources C. Project cancellation D. Project rescheduling |
C
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Which of the following is the purpose of a post-project review? A. Analyzes project performance B. Forms the control structure for the project C. Manages stakeholder expectations D. Identifies end products and intermediate delverables |
A
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Which of the following estimating types requires the MOST effort when creating work breakdown structure (WBS)? A. Expert judgement B. Top-down C. Bottom-up D. Rough order of magnitude |
C
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During which of the following phases should project requirements be determined? A. The initiating phase B. the execution phase C. The planning phase D. The monitoring phase |
A
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A project has an earned Value (EV) of $5,000 and $6,000 has been spent to date. Which of the following is the cost variance and status of the project. A. -$1,000 and under-budget B. $1,000 and under- budget C. -$1,000 and over- budget D. $1,000 and over-budget |
C
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A Project has an estimated value (EV) of $5,000 and $6,000 has been spent to date. Which of the following is the cost performance index (CPI) and the project status? A. 1.2 and over-budget B. 0.83 and over- budget C. 0.83 and under-budget D. 1.2 and under-budget |
B
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Which of the following are components of a project charter? (Select THREE) A. Communication requirements B. Risk assessment C. Project objectives D. Problem statement E. Stakeholder identification F. Work Breakdown Structure (WBS) |
C,D,E
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Which of the following would be included in a project scope document? (Select THREE) A. Project constraints B. Gantt chart C. Work Breakdown Structure (WBS) D. Project roles and responsibilities E. Key Performance Indicators (KPIs) F. Detailed project objectives |
A, E, F
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Which of the following are common components of a project transition plan?(Select TWO) A. Extended support B. Work performance C. Ownership Idnetification D. Risk assessment E. Budget analysis |
A, C
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The communication plan states the weekly project status updates will be distributed via email. Which of the following components of a communication plan is missing? A. Frequency B. Format C. Distribution list D. Method of distribution |
C
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Which of the following personnel should sign the project charter? A. A representative from the project management office B. the project manager C. The most senior project team member D. An executive with the power to authorize the project |
D
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Which of the following would be included in the project charter? ( Select TWO) A. Project description B. Risk management plan C. Change management plan D. Statement of Work (SOW) E. High level business case |
A, E
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An ongoing project that is currently on schedule has had the required completion date moved up by one week; however, the project scope remains the same. Which of the following would be the effect on the project? A. Cost will decrease and time will increase B. Cost will decrease and time will decrease C. Cost will increase and time will increase D. Cost will increase and time will dcrease |
D
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Which of the following describes crashing a project schedule? A. Project activities that would normally be completed in sequence are performed concurrently B. Additional resources are deployed C. All float time is removed from the project schedule D. The project manager reviews the project scope to determine unnecessary requirements |
B
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Which of the following activities occur during a project kick-off meeting? (Select TWO) A. Ensuring the project meets the organization's strategic objectives B. Signing the project charter and statement of work C. Selecting the project manager and project sponsor D. Reviewing the project goals and objectives E. Defining the project team roles and responsibilities |
D, E
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A project manager is performing activity sequencing the project team. Each activity is written in a box with arrows linking the boxes according to their dependencies. which of the following tools is the project manager utilizing? A. Arrow Diagramming Method (ADM) B. Precedence Diagramming Method (PDM) C. Critical Path Method (CPM) D. Critical Chain Method (CCM) |
B
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A project manager is recording the probability and impact of an uncertain event. Which of the following would be the BEST document to capture this data? A. Issue log B. Responsibility assignment matrix C. Risk register D. Activity log |
C
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During the weekly status meeting, it is determined the project will take two months longer to complete. The customer asks the project manager to modify the original end date to the new project end date. Which of the following documents should be completed FIRST? A. Project schedule B. Project management plan C. Statement of Work (SOW) D. Change request form |
D
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A project manager is reviewing the ownership, date. and the necessary training for a deliverable. Which of the following documents would include this information? A. Transition plan B. Quality plan C. Change Control plan D. Procurement plan |
A
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Which of the following activities would happen LAST in procurement management? A. Request seller responses B. Perform contract administration C. Perform vendor selection D. Perform a make or buy analysis |
B
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Which of the following tools is used to determine the prevalent issues related to quality? A. Pareto chart B. Scatter diagram C. Upper control limit D. Flow chart |
A
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A project was originally budgeted for $500,000. So far, the EV and AC on the project are equal. Two approved changed requests have been submitted since the project began. One necessitated a change in the project that would increase costs by $50,000. The second change request increased costs by $270,000. Which of the following is the new BAC for the project? A. $500,000 B. $550,000 C. $820,000 D. $920,000 |
C
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A project manager is managing a project that is scheduled to take ten months to complete. The project is in its sixth month and $450,000 has been spent. The project budget is $990,000. Which of the following will the project manager use to determine the budgeted cost of work scheduled? A. Estimate to completion B. Planned value C. Cost Performance index D. Budget at completion |
B
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A project sponsor is adamant that a complex project must be completed within 12 months. Based on lessons learned from previous projects of this type, the project manager believes that the project cannot possibly finish in less than 23 months. Which of the following tools can the project manager use to show the improbability of the proposed timeline? A. Pareto Diagram B. Decision tree C. Monte Carol Analysis D. Quantitative risk analysis |
C
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which of the following are main aspects of organizations governance? (Select TWO) A. Project team development B. Implementing approved changes C. Decision oversight D. Conflict resolution E. Standards compliance |
C,E
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Using the work breakdown structure (WBS) and knowledge of team member availability, the project manager is able to: A. hold the project kick-off meeting B. Create the communication plan C. create the cost management plan D. assign resources to schedule tasks |
D
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A project manager needs to assign team members to begin project work. Which of the following items must the project manager assignments can be made? (Select TWO). A. Quality Management Plan B. Resource Availability C. Work Breakdown Structure (WBS) D. Feasibility Analysis E. Risk Management Plan |
B, C
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Which of the following is the FINAL step in pre-project setup? A. complete the work breakdown structure B. Sign the approval document C. Create the needed stakeholder forms D. Validate the project |
B
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The project charter details which of the following? A. The transition plan B. Scope boundaries C. Key project deliverables D. Communication plan |
C
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There are three teams assigned to the same project. Two of the project teams are ahead of schedule; however, the product does not meet the needed quality standards. The third project team is behind schedule, but their product meets the quality standards. Which of the following should be the NEXT step for the project manager? A. Inform the stakeholders that the project is behind schedule B. Meet with the teams to clarify the schedule and the quality standards expected C. Crash the schedule to meet the project timeline D. Fast track the schedule to complete the project on time without implementing the quality of the product |
B
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A project manager has to complete an asset inventory project for a large corporation. Several departments have refused to allow access to the equipment to complete the project. The project manager should update which of the following? A. Change control form B. risk register C. WBS D. Issues log |
D
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Two team members have been assigned to specific project task. Neither can agree on how the task should be completed. Which of the following is the MOST likely to cause the problem? A. The project manager provided an unrealistic schedule B. The team members have a personality conflict C. the work package was not clearly defined D. The team members have different management styles |
C
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Which is the BEST way to manage stakeholder expectations? A. Provide the stakeholder with a copy of the project charter. B. Approve stakeholder requests C. Obtain stakeholder buy-in D. Have the stakeholders complete a change request form |
C
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In which of the following documents is the business purpose, including assumptions and constraints included? A. Communication Plan B. Statement of Work (SOW) C. Work Breakdown structure (WBS) D. Project Charter |
D
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Design, launch, review and test are examples of which of the following work breakdown structure (WBS) schemes? A. Functions B. Organizational units C. Product components D. Geographical areas |
A
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Which of the following would a project manager utilize to improve the quality of a WBS? (select THREE) A. Make assumptions regarding uncertain project activities B. Include project activities in chronological order C. Involve the project sponsor in the creation of the WBS D. Review historical information from similar project E. Involve the people who will be doing the work F. Include associated risks of project activities |
A, D, E
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Which of the following risk response strategies reduced the impact of an event without changing the projects objectives? A. Acceptance B. Avoidance C. Mitigation D. Transfer |
C |
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A Pareto chart is a special type of: A. histogram B. Ishikawa diagram C. scatter diagram D. run chart |
A
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Which of the following is the definition of decomposition? A. Using Ishikawa diagrams to analyze quality issues and determine the root cause of the issues B. Breaking down the project deliverables into easily manageable work packages C. Evaluating project characteristics in a mathematical model to predict total project cost D. Calculating the project's early start and finish dates and late start and finish dates to determine the overall project schedule |
B
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Which of the following would require that the project risk register be updated? A. A qualitative risk analysis is performed B. A stakeholder has concerns about material delays C. The risk managment plan is created D. Increased costs for required materials |
A
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Which of the following would be an output of a qualitative risk analysis? A. The risk register is updated B. The risk management plan is created C. The risk management plan is updated D. The risk register is created |
A
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Which of the following are tools used in quality control? (Select TWO) A. Gantt chart B. Ishikawa diagram C. Parametric estimating D. Probability and impact matrix |
B, E
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Which of the following documents are required to create a risk management plan? (Select TWO) A. WBS B. Risk register C. Project Scope statement D. SOW E. Project management plan |
C, E
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Which of the following are included in a risk register? (Select TWO) A. Project risk responses B. Identified risks C. Major milestones D. Risk analysis tools E. Risk control board members |
A, B
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A project has produced 2000 of the same deliverable. The project manager does not have time to inspect ever deliverable, but would like some assurance the deliverables are meeting the specifications. Which of the following techniques should be used? A. Defect repair review B. Process analysis C. Statistical sampling D. Design of experiments |
C
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The project manager will define a scale of probability from "unlikely" to "certain" in which of the following documents? A. Risk management plan B. Scope management plan C. Quality management plan D. schedule management plan |
A
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The project is behind schedule. A project member has analyzed the work performance information and has not created the weekly status update because they are uncertain when the update should be completed. Which of the following documents should the team member consult? A. Communication plan B. risk plan C. scope plan D. quality plan |
A
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All of the following are included in a project closure report EXCEPT: A. the transition plan for the project B. final team member's performance reviews C. the earned value analysis D. the post-mortem analysis |
C
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A new project manager is beginning work on a high profile with a budget of $3.2 million. The project manager has not spoken directly to the IT department regarding the necessary hardware for the project. The project manager has determined, based on past experience, that it will not be necessary to purchase additional servers for the project. This is an example of which of the following? A. Constraints B. Standards compliance C. Acceptance criteria D. Assumptions |
D
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During project execution, the cost management plan would be used to: A. Ensure that resources are compensated fairly B. Schedule resources for each phase of the project C. identify costs that were not previously identified D. determine if variances exceed a defined thresohld |
D
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The project has an AC of $5,000. Which of the following would be used to determine the budged needed to complete the project? A. ETC B. PV C. BAC D. EAC |
A
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A project manager has been assigned two team members who do not get along. On past projects they have proven very difficult to work with an are often at odds with one another. Which of the following conflict resolution techniques would be BEST to address this? A. Forcing B. Avoiding C. Confronting D. Compromising |
C
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After final acceptance, which of the following would the project manager use to assess the strength and weaknesses of the project? A. Post-project review B. Transition plan C. Project kick-off meeting D. Quality analysis |
A
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A project manager is receiving many requests for changes to a project. Which of the following did the project manager fail to complete? A. Proper project team selection B. Subject Matter Expert (SME) solicitation C. Milestone scheduling D. Stakeholder analysis |
D
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A project manager added some experienced team members to work on certain project activities in conjunction with inexperienced team members because the project is behind schedule. Which of the following BEST describes the technique the project manager is using? A. Schedule optimization B. Fast tracking C. Resource management D. Crashing |
D
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A project manager is working with a large team on an important project. Many of the team members work remotely. The project manager requires each team member to submit weekly status reports at a certain time each week. One team member consistently submit late status reports. Which of the following should the project manager consider FIRST? A. Time zones for various work locations B. Necessity of weekly status reports C. Format of the status report D. Past performance reviews of the team member |
A
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To determine the MOST likely estimate for the length of project activities, a project manager would use which of the following? A. PERT B. Gantt chart C. WBS dictionary D. SPI |
A |
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A project manager has received a written request to make a large change to one of the project deliverable. Which of the following would be the FIRST step taken after analyzing the impact? A. Crash the schedule to implement the change B. Update the risk register with the appropriate change C. Present the stakeholders with possible courses of action D. Update the appropriate project plan to reflect impact |
C
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As a project nears completion, the project manager finds out that several key members of the project team have been reassigned to other projects. If the scope and schedule of the project stay the same which of the following will change? A. cost B. quality metrics C. Key performance indicators (KPIs) D. Work performance |
A
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A project manager sits down to discuss with team members the strengths and weaknesses of a project. This is BEST described as: A. managing stakeholder expectations B. post-project review C. work performance review D. human resource management |
B
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Which of the following tools is based on the 80-20 principle? A. Histograms B. Pareto chart C. Run charts D. Ishikawa diagram |
B
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Which of the following should the project charter include? A. A risk register B. A project description C. A post- mortem analysis D. An issue log |
B
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A project manager has noted that a vendor is providing a poor quality product. The vendor states that its products meet the quality standards outlined in the current contract. which of the following documents outline the contractual requirements? A. the SOW B. the milestone schedule C. The request for proposal (RFP) D. the WBS |
A
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A project manager learns that a key staff member is making unauthorized product changes. How will this impact the project? A. quality standards will improve B. Scope creep will occur C. Risks will decrease D. Acceptance testing will decrease |
B
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A key stakeholder changed the specifications and the testing criteria for the product. The finish product was defective and unacceptable to the customer. A post-mortem analysis is performed to: A. asses responsibility for the failure of the project B. document the reasons for the failure of the project C. accept the cost figures from the project D. release the resources associated with the project |
B
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Which of the following the MOST likely reason projects fail to satisfy stakeholders expectations? A. Lack of technology B. Lack of planning C. Lack of resources D. Lack of quality |
B |
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A project manager has noticed low attendance at weekly meetings for a new project. Which of the following can the project manager do to improve meeting attendance? A. Cancel the meetings because of a lack of attendance. B. Address all issues as they arise during the meeting C. Start and end the meetings on time D. End the meetings when all topics have been discusessed |
C
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An effective scope statement should answer which of the following questions? A. What are the project deliverables? B. Who will be the team members? C. How much work is required? D. How will risks be avoided? |
A
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The greatest amount of conflict occurs in which of the following team development stages? A. storming B. Performing C. Norming D. Forming |
A
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Which of the following documents is used as an input to project scope development? A, Risk register B. Roles and responsibilities assignment matrix C. Project charter D. WBS |
C
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A network diagram for a project indicates that the earliest the project team can start Activity #1 is the beginning of week eight. The earliest the project team can finish Activity #1 is the end of week ten. The earliest the project team can finish Activity #2 is the end of week eight. Which of the following is the earliest the entire project can be finished? A. The end of week eighteen B. The end of week eight C. The end of week ten D. Beginning of week ten |
C
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Which of the following determined the minimum and maximum acceptable values of process variation? A. Project budget B. Quality metric C. control limit D. Cost baseline |
C
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the project sponsor is very disappointed by the status update given to senior management. The status report contained very detailed information about specific project tasks. Which of the following communication barriers is this an example of? A. technology B. language C. cultural D.hierarchiacal |
D
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