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285 Cards in this Set
- Front
- Back
- 3rd side (hint)
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What are some 3A1X1 responsibilities?
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-Suspense Tracking -Customer Service -Correspondence Preparation |
001. Administration
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Which main areas does the Administration career field duties focus?
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-Office Management -Human Resources -Executive Support -Commander's Programs -Postal & Official Mail Duties |
001. Administration
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What are the requirements for progression to the 5-level in the Administration career field?
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-Fulfillment of all 3-level training requirements -Completion of the 5-level CDC -Completion of all On-The-Job-Training (OJT) requirements -Signed off & qualified on all core & 5-level tasks in the CFETP -Have an individual training plan |
001. Administration
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What are the titles of the senior leaders or managers in your career field?
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-MAJCOM 3A1X1 career field manager -Base-level 3A1X1 functional manager |
001. Administration
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What is the most effective way to understand what is required for your customers? |
To maintain an open line of communication with your customers
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002. Customer service techniques
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Why should you focus on good customer service rather than just timeliness? |
To understand the customer's need & so you will do the job right the first time |
002. Customer service techniques
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When a needed service is not able to be provided for a customer, what does etiquette dictate should happen? |
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003. Etiquette
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What are some communication tasks that require proper etiquette during daily duties? |
-Memorandums -Suspense Actions |
003. Etiquette
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What are two (2) limitations that can impede access to information when using hard drives for file storage?
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-Are not accessible remotely |
004. Automated needs
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List four (4) types of file storage tools
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-Cloud Technologies -Internet Storage -SharePoint -Intranet Share Drive |
004. Automated needs
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Why should you be able to identify a file type, especially when it comes to identifying an "executable" file?
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When a file is executed, it could contain & introduce a virus, malware, or other malicious software to your system or network
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004. Automated needs
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What is the standard Air Force standard enterprise solution software?
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Microsoft Office Suite |
005. Office application process
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Which Microsoft program is used to edit documents such as official memorandums, bullet background papers, resumes & decorations? |
Microsoft Word |
005. Office application process
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When editing a document, where can you find most of the "tools" needed to allow you to cut, copy, paste, use the format painter, & much more? |
Buttons on the "Home" tab
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005. Office application process
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Which official Air Force Handbook should you use as a tool when drafting document? |
AFH 33-337 |
005. Office application process
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When proofing a document, what big advantage does the track changes feature offer the originator of the document?
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It allows the final reviewer of approving official to view the document as it was originally drafted along with the changes for comparison
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005. Office application process
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Is in common, easily understood format & displays
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Usability
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005. Office application process
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Has been afforded adequate protection where required
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Security |
005. Office application process
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Has only the minimum level of detail required |
Brevity |
005. Office application process
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Conveys the true situation |
Accuracy |
005. Office application process
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Available to make decisions
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Timeliness |
005. Office application process
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Relevance |
005. Office application process
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Why is using forms in Microsoft Access encouraged? |
It greatly decreases the chance of the inputting incorrect data into a field on the data table that the form is attached to. Forms isolate each individual column of information on a table & allow the user to decipher & concentrate on only that specific piece of information that is needed in that field. |
005. Office application process
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What is a characteristic that can be associated with Microsoft Excel? |
The ability to store & present information that can be associated with mathematical possibilities
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005. Office application process
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Which Microsoft program is used to present slides shows that include animation, audio clips, & text? |
Microsoft PowerPoint |
005. Office application process
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What is a good way you can determine if there are any flaws in your PowerPoint presentation? |
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005. Office application process
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What do PowerPoint graphics, transitions, & animations, have in common when used in a presentation? |
If graphics, transitions, or animations are over used or are not relevant, they can detract from presentation |
005. Office application process
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Secure Correspondence
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Advantage
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006. Electronic mail
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Subject to computer vulnerabilities |
Disadvantage
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006. Electronic mail
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Does not convey tone |
Disadvantage
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006. Electronic mail
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Cost effective |
Advantage
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006. Electronic mail
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Create a record of transmittal |
Advantage
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006. Electronic mail
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Dependent on network integrity |
Disadvantage
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006. Electronic mail
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Which Microsoft Outlook feature allows the e-mail message sender to have a record of when a recipient has read the message? |
Track messages
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006. Electronic mail
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To allow true authentication of each user; publishing certificates ensures users' credentials are made public so that they can synchronize authentication information with programs that use their certificates
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006. Electronic mail
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What should be verified before sending personal information over e-mail within DoD? |
-There is an official need -All addressee(s) (including "cc" addressees) are authorized to receive personal information under the PA -Personal information is protected from authorization disclosure, loss, or alteration |
006. Electronic mail
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Which Microsoft Outlook calendar feature allows a user to add invitees to alert other office personnel of a pending absence from the office? |
Schedule appointments
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007. Calendar management
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Who can grant access to a Microsoft calendar? |
The owner of the calendar
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007. Calendar management
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How does communication become "successful" communication?
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The receiver must not only get the message but must interpret the message in the way the sender intended
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008. Administrative communication
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To create clear, efficient, & effective communications is the objective of which program?
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The electronic communications program
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008. Administrative communication
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What is used to communicate with all DoD agencies? |
Official memorandums
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008. Administrative communication
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What type of memorandum is used to add comments directly on the original memorandum?
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Indorsement
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008. Administrative communication
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What type of correspondence is meant to summarize staff work, request action, or forward information in regards to the topic being discussed?
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Staff Summary Sheet
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008. Administrative communication
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What is the term given for an action that has a deadline? |
Suspense
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008. Administrative communication
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When a user's My Site is not used, how many days are allowed until the site is automatically deleted?
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90 days
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009. Content management
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In the SharePoint architecture, whose responsibility is it to ensure all content is up to date & properly maintained according to Air Force instructions?
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Content manager
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009. Content management
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What is the purpose of designing SharePoint team sites? |
A Team site is created to accommodate project collaboration for multiple users across multiple organizations or internally
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009. Content management
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Create a document library to upload your documents
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009. Content management
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What type of SharePoint library is designed to hold images? |
Picture library
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009. Content management
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What is the purpose of workflows? |
To allow team members to participate in document collaboration & manage project tasks by implementing an automated business process to track the progress of tasks done by multiple team members & specific daily routines & keep members informed of assigned deadlines for projects
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009. Content management
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What is the name of the SharePoint gallery site setting link that can modify the administrative settings for the site collection? |
Site collection administrators
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009. Content management
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Which SharePoint feature allows the site collection administrator to track all activities that occur within the SharePoint environment? |
Site collection audit
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009. Content management
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Which type of SharePoint site navigation provides a link to the content page which organizes all of the lists & libraries contained within a site? |
Quick launch
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009. Content management
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What allows the user to gain access to many applications with no further log-in?
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Single sign-on
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010. Air Force Portal
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Who has the responsibility to oversee their organization's program & the efforts of the content publishers within each organization? |
Content manager
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010. Air Force Portal
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Which Portal environment does not contain any publishing tools? |
There are no publishing tools in the production environment. Content can only be "viewed" here. It cannot be created or edited in the live environment
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010. Air Force Portal
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Which Portal environment allows publishing? |
The Development environment
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010. Air Force Portal
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Which type of Portal portlet can display up to six stories at a glance? |
A feature portlet
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010. Air Force Portal
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What does a mail to link do when activated?
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The browser activates their default e-mail application & a blank message appears with specified e-mail address
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010. Air Force Portal
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What are the two (2) types of video teleconference?
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Point-to-point & multipoint
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011. Video teleconference
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What is the name of the network that must be accessed to use the video teleconference network bridge? |
The DISN
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011. Video teleconference
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When creating a DCS conference, what do you enter to find the needed participants? |
Add known participants by entering their name or email address & DCS will look it up
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012. Defense Collaboration Services
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During a DCS conference, what is an advantage that is unique to this type of briefing? |
All participants will be able to view the same contents as everyone else, & be able to post comments & chat with other participants during a session, while it is being briefed
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012. Defense Collaboration Services
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What is teleconference? |
A meeting or conference that takes place with participants that are geographically separated offices utilizing telephonic capability
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013. Teleconference
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What types of Communication lines are most frequently utilized? |
Most telecom technology will utilize ground telephone lines or Voice over Internal Protocol connection
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013. Teleconference
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What is classified information?
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Official information that has been determined to require protection against unauthorized disclosure & is marked to indicate its classified status when in documentary form
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014. Administration
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What type of material would cause exceptionally grave damage to national security if disclosure is unauthorized? |
Top Secret
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014. Administration
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Which type of classification decision involves incorporating new material into a document that is already classified? |
Derivative
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014. Administration
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What markings are classified documents required to have? |
-The overall classification of the document -The agency, office of origin, & date of the document -The office or source document that classified the information or "Classified By" line -For originally classified documents or material only, a "Reason:" for classification line -For derivatively classified documents or material only, a "Derived From:" line -Notebooks, binders, folders, etc., conspicuously mark such items containing classified documents or material with the |
014. Administration
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You should never send what type of material through BITS or the postal system? |
Top Secret
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014. Administration
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How should you file FOUO material when building security is provided?
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With other unclassified records in unlocked files or desk drawers
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015. For Official Use Only
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Due to the sensitive nature of FOUO information, how long should we properly manage FOUO records?
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Until the information does not directly pertain to the first party requester
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015. For Official Use Only
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How must you dispose of record copies of FOUO documents?
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In accordance to the Federal Records Act & the DoD Component records management directives
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015. For Official Use Only
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When can a first party requester not receive information that is in his or her record that is located in a system of records? |
When the information does not directly pertain to the first party requester
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016. Privacy Act Program
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When can you release PA material to a third party? |
When the subject agrees orally or in writing
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016. Privacy Act Program
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When personal information is sent over e-mail within DoD, you must ensure what? |
-There is an official need -All addressee(s) (including "cc" addressees) are authorized to receive it under the PA -It is protected from unauthorized disclosure, loss, or alteration |
016. Privacy Act Program
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What is the Federal Register? |
The official daily publication for rules, proposed rules, & notices of federal agencies & organizations, as well as executive orders & other presidential documents
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016. Privacy Act Program
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Who must address privacy requirements during the development lifecycle of the information system? |
Information systems owners & developers
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016. Privacy Act Program
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How can you give a PAS to a subject when you are collecting information from him or her for a system of records?
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Orally or in writing
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017. Personally identifiable information
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What are some examples of nonreleasable PII? |
-Marital status -Number, name, & sex of dependents -Civilian educational degrees & major areas of study (unless the request relates to the professional qualifications for Federal employment) -School & year of graduation -Home of record -Home address & phone -Age & date of birth (year) -Present or future assignments for overseas or for routinely deployable or sensitive units -Office, unit address or duty phone for overseas or routinely deployable or sensitive units -Race/ethnic origin -SSN -EDIPI (DoD Identification Number) |
017. Personally identifiable information
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Define a PII breach
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A loss of control, compromise, unauthorized disclosure, unauthorized acquisition, unauthorized access, or any similar term referring to situations where persons other than authorized users & for an other than authorized purpose have access or potential access to PII, whether physical or electronic
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017. Personally identifiable information
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What is the FOIA exemption 7, & what type of records does it pertain to?
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Investigation records - records or information compiled for law enforcements purposes; i.e., civil, criminal, or military law, including the implementation of executive orders or regulations issued pursuant to law
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018. Freedom of Information Act
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Who is responsible for coordinating all replies to FOIA requests? |
FOIA manager
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018. Freedom of Information Act
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When is a FOIA request considered received? |
When the FOIA office responsible for processing the request receives it & the requester states a willingness to pay fees set for the appropriate fee category, has paid any past FOIA debts, & has reasonably described the requested records
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018. Freedom of Information Act
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What type of request can have multiple organizations review or coordinate on it?
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Complex
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018. Freedom of Information Act
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How can you access the publication & forma official repository?
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Via the Air Force e-Publishing Web site at http://www.e-publishing.af.mil/
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019. Program objectives
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What office checks for content accuracy, currency, & integrity of publications & forms & their compliance with publications & use of forms before publication approval? |
Authoring OPR
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019. Program objectives
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Type of publication: Are extensions of instructions; provide additional guidance for performing |
Manuals
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020. Categories & formats of publications & forms
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Type of publication: Are used to extend or add material to higher-level publications |
Supplements
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020. Categories & formats of publications & forms
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Type of publication: Are informal "how to" publications |
Pamphlets
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020. Categories & formats of publications & forms
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Type of publication: Are informational & only suggest guidance |
Nondirective publications
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020. Categories & formats of publications & forms
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Type of publication: Are posters or graphic illustrations |
Visual Aids
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020. Categories & formats of publications & forms
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What are the three (3) types of non-prescribed forms?
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Office, on-time, & test forms
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020. Categories & formats of publications & forms
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What are the two (2) types of publications & forms review the OPR performs?
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Two (2) year & special reviews
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021. Publications & forms coordination
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Which form is used when performing a review on a publication?
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AF Form 673
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021. Publications & forms coordination
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What is the purpose of the ICR program?
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To reduce costly, ineffective, & redundant information collection & reporting requirements. It establishes procedures for information collecting & reporting of internal, public, & interagency requirements
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022. Review of information, collection, & report control compliance
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Which section of the product announcements deals with forms? |
Part two (2)
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022. Review of information, collection, & report control compliance
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Whose responsibility is it to implement the records management program in compliance of Air Force instruction?
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Commanders & staff agency chiefs
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023. Program objectives & definition of official records
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Unauthorized destruction of official records is punishable by what?
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Up to three (3) years confinement & a fine
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023. Program objectives & definition of official records
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What are the three (3) types of records |
Federal, state, & personal
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024. Types of records
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Which type of record relates to an individual's private affairs & not related to government business?
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Personal
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024. Types of records
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Which office develops policy & guidance necessary to implement the Air Force Records Management Program? |
SAF/A6PP
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025. Records management roles & responsibilities
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Which records management corresponds to: Liaison between unit & base records manager |
Functional area records manager
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025. Records management roles & responsibilities
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Which records management corresponds to: Responsible for legal custody of office records |
Chief of office or record
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025. Records management roles & responsibilities
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Manages the programs within his or her command |
Command records manager |
025. Records management roles & responsibilities
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Which records management corresponds to: Manages the local staging area |
Base records manager |
025. Records management roles & responsibilities
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Maintains the office file plan |
Records custodian
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025. Records management roles & responsibilities
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What are the next steps in the production process of the office Records Management Program after determining the records to maintain?
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Building the file plan, approving the file plan, & labeling & filing the records
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026. Files Maintenance & Disposition Plans
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What type of records should never be entered into the Air Force Records & Information Management System?
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Sensitive, Classified, or PA material
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026. Files Maintenance & Disposition Plans
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Which type of filing arrangement is associated with date sequence?
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Chronological
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026. Files Maintenance & Disposition Plans
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On the file plan, how many disposition authorities (table & rule) are allowed per record series? |
Only one
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026. Files Maintenance & Disposition Plans
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What information does the file folder label display? |
The item number & series title, table & rule number, cutoff instructions, office of record & disposition instructions
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026. Files Maintenance & Disposition Plans
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How should documents be assembled for filing? |
With the latest action on top
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026. Files Maintenance & Disposition Plans
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What are the steps taken when you respond to an official records search request? |
-Acknowledge receipt of the search request -Search -Acknowledge whether you had negative or positive results -Complete & close out the request by giving information about your search -If you locate any records that qualify, be sure to follow positive records preservation instructions according to AF RDS in AFRIMS |
026. Files Maintenance & Disposition Plans
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What is the purpose of DD Form 2861?
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It gives the reader a reference "trail" to follow when a document is located somewhere else
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026. Files Maintenance & Disposition Plans
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Why is the charge-out records activity important while maintaining a files plan? |
The RC must use some type of charge-out & follow-up system to ensure that borrowed documents are returned to the files
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026. Files Maintenance & Disposition Plans
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Describe some responsibilities that are involved with the records disposition program? |
-Scheduling all records for retention or periodic destruction -Preserving records that reflect the organization, functions, policies, decisions, procedures, & essential transactions of the Air Force -Preserving records that protect the legal & financial rights of the government & of individuals that Air Force actions directly affect -Offering records of enduring value for permanent preservation in the national archives -Promptly & systematically disposing of records of temporary value -Setting up safeguards against illegal removal, loss, or destruction of records |
026. Files Maintenance & Disposition Plans
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What are two (2) conditions that could warrant early retirement of records?
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-Destruction of records by hostile or potentially hostile action is an ever-present danger & the records are considered valuable enough to warrant preservation until expiration of the normal retention period -Records take up space urgently needed for military purposes & are not referred to frequently enough to warrant a longer local retention unless they are of sufficient importance in protecting the legal or financial rights of individuals or the Air Force |
026. Files Maintenance & Disposition Plans
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When a disposition schedule changes what, if anything, should you do to inactive records?
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Bring inactive & cutoff records under the new standard
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026. Files Maintenance & Disposition Plans
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What does cutoff describe? |
A designated point in time or the completion of a specific action or event after which personnel can no longer place records in the active file
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026. Files Maintenance & Disposition Plans
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What is the SF135 used for?
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To identify records for retirement to a federal records center or staging area or to transfer to another organization
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026. Files Maintenance & Disposition Plans
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When transferring e-records, what are the three (3) types of files/media the NARA accepts?
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Magnetic tape, CD-ROM & FTP
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026. Files Maintenance & Disposition Plans
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Define electronic records
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Data in a form that can be read & processed by a computer & satisfy the legal definition of a record
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026. Files Maintenance & Disposition Plans
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Who is involved in managing electronic records on a shared network?
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Records custodian, Chief of office of record, Base records manager
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026. Files Maintenance & Disposition Plans
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What serves as the foundation for managing all electronic records?
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The plan structure created in AFRIMS
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026. Files Maintenance & Disposition Plans
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What function does the staging area serve for the records program?
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This facility receives, maintains, & services inactive records for all activities & tenant units on or near the base
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027. Records staging
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What is the minimum files-to-space ration acceptable in the staging area?
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Two (2) cubic feet of files to each square foot of floor space
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027. Records staging
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For security purposes File plan titles should never contain what? |
File plan title will not contain sensitive, classified, FOUO, or PA information
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027. Records staging
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Which program sets the framework for developing Air Force manpower standards? |
The Air Force Management Engineering program
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028. Personnel resources
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What are two (2) tools that are used to help manage manpower resources?
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The UMD & the UPMR
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028. Personnel resources
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Which manpower tool lists available unit positions & the people that occupy them? |
The UPMR
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028. Personnel resources
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What does a PEC describe? |
The mission by the identification of the organizational entities & resources needed to perform the assigned mission
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028. Personnel resources
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Air Force Manpower Standards are based on what? |
The concept that similar work center operations are efficient & standardized throughout the Air Force or MAJCOM
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029. Air Force manpower standards
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What environments are manpower standards primarily developed to support? |
Peacetime
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029. Air Force manpower standards
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What is the primary strategy for the Air Force OJT program?
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To develop, manage, & execute training programs by providing realistic & flexible training producing a highly skilled & motivated force capable of carrying out all tasks & functions in support of the mission
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030. Training documentation
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After a trainee has been assigned to the work center, when must a supervisor perform an initial evaluation of the trainee's qualifications?
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Within 60 days of the trainee's assignment (120 days for the Air Reserve component)
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030. Training documentation
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What are the three (3) components of the Air Force OJT program?
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Job knowledge, job proficiency & job experience |
030. Training documentation
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What part of the training plan identifies all the day-to-day requirements required to be performed in a duty position? |
The MTL
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031. Training plan
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Which upgrade training examination is a closed book examination? |
The CDC course examination
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031. Training plan
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What is the rank requirement for obtaining the Craftsman, 7-skill level?
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Staff Sergeant (SSgt)
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031. Training plan
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What does the term "local area" mean as it refers to Airmen starting or ending leave?
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The place of residence from which the member commutes to the duty station on a daily basis
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032. Leave program
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Who is the approval authority for leave that is granted for members to resolve emergencies but do not have enough accrued leave?
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Unit commander
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032. Leave program
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Who oversees the convalescent leave program? |
The Air Force Surgeon General
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032. Leave program
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What is the formal communication between a rater & the ratee that gives job performance expectations?
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The ACA
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033. Evaluations
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Which Web-based tool allows commanders access to pending & projected evaluations? |
The BLSDM
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033. Evaluations
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What publication displays all enlisted study references authorized for enlisted promotion testing?
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The EPRRC
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034. Promotions
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When awarded a BTZ promotion, a member can wear the SrA rank how long prior to reaching the fully qualified phase point?
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Six (6) months
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034. Promotions
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Within how many months of their ETS do FTAs receive SRP consideration?
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15 months
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035. Reenlistments & extensions
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What is the term used for the maximum number of years in conjunction with rank Airmen may serve before required to separate or retire? |
HYT
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035. Reenlistments & extensions
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What are the SRB zones? |
-Zone A is between 17 months & 6 years of service -Zone B is between 6 & 10 years of service -Zone C is between 10 & 14 years of service -Zone E is between 18 & 20 years if service |
035. Reenlistments & extensions
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What is the maximum amount of time that a member can remain on a control roster?
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Six (6) months
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036. Unfavorable information file
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What type of action, if given, is mandatorily filed in an officer's UIF? |
LOR
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036. Unfavorable information file
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In the BLSDM, commanders can delegate access to members who are within what unit symbol or code?
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PAS
|
037. Unit level functions
|
|
|
Which system contains a member's career brief which can be accessed by commanders & their delegates? |
The AMS
|
037. Unit level functions
|
|
|
Which program is part of the INTRO Program? |
The Sponsorship Program
|
037. Unit level functions
|
|
|
What is the purpose of the Personnel Reliability Program?
|
To ensure personnel who perform duties involving nuclear weapons meet the reliability standards through screening, selecting, & continuous evaluation of personnel who handle & control the launch of or access to nuclear weapons or nuclear weapons systems
|
037. Unit level functions
|
|
|
What are the three (3) categories of Air Force Specialty Code award programs?
|
-Airmen: Air Force Outstanding Administration Airmen -NCOs: Air Force Outstanding Administration Noncommissioned Officer -SNCOs: Air Force Outstanding Administration Senior Noncommissioned Officer |
037. Unit level functions
|
|
|
A Décor 6 is automatically produced for which three (3) events?
|
-PCS/A -Retirement -Separation |
037. Unit level functions
|
|
|
What Web-based application should a member use to apply for retirement? |
The Virtual Military Personnel Flight Application
|
037. Unit level functions
|
|
|
In the Military Postal Service, who acts as the DoD-wide functional director?
|
Executive director, MPSA
|
038. Postal & official mail
|
|
|
Which postal activity publishes the Military Massing & Labeling Instructions?
|
The JMPA
|
038. Postal & official mail
|
|
|
What is the name of an Air Force base's or installation's "local" post office? |
The OMC
|
038. Postal & official mail
|
|
|
The ADO acts as the bridge between which two (2) offices?
|
The action office & the OMC
|
038. Postal & official mail
|
|
|
Which postal activity is operated by the DoD to serve military personnel overseas or on location where the USPS does not operate? |
The MPO
|
038. Postal & official mail
|
|
|
Consists of newspaper, magazines & journals |
Periodical mail
|
039. Mail processing
|
|
|
Mail that weighs more than 13 ounces, up to 70 pounds |
Priority mail
|
039. Mail processing
|
|
|
Requires a minimum of 200 pieces or 50 pounds |
Standard mail
|
039. Mail processing
|
|
|
The weight limit is 13 ounces |
First Class mail
|
039. Mail processing
|
|
|
Provides expedited USPS delivery service |
Express mail
|
039. Mail processing
|
|
|
If mail is damaged, the ADO & mail clerks must take what action(s)?
|
Ensure damaged articles are endorsed properly & rewrapped, if needed & make every effort to match articles found loose with their original envelopes or wrappers & return unmatched articles to the servicing post office. If any damaged articles in closed bags are received, repair such articles & endorse them "Received in damaged condition." Include the date of receipt & identify the unit repairing the article in the endorsement
|
039. Mail processing
|
|
|
What optional form, also known as a "holey joe", is used when sending unclassified communications through intrabase distribution?
|
Option Form 65B or C, US Government messenger Envelope
|
039. Mail processing
|
|
|
What items, if peculiar, could help in identifying a suspicious mail package? |
-Return address -Restrictive markings -Sealed with tape -Misspelled words or badly typed or written -Unknown powder or suspicious substance -Possibly mailed from a foreign country or excessive postage -Oily stains, discolorations, crystallization or wrapper -Strange odor -Incorrect title or addressed to title only -Rigid or Bulky -Lopsided or uneven -Protruding wires |
039. Mail processing
|
|
|
What office would you contact if you suspect dangerous mail? |
Local military law enforcement officials
|
039. Mail processing
|
|
|
What type of action should the sending activity initiate if a recipient has not returned a receipt of delivery & confirmed that he or she has received a package? |
Security incident procedures
|
039. Mail processing
|
|
|
What is the goal of the fitness program?
|
To motivate all members to participate in a year-round physical conditioning program that emphasizes total fitness to include proper aerobic conditioning, muscular fitness training, & healthy eating. An active lifestyle will increase productivity, optimize health, & decrease absenteeism while maintaining a higher level of readiness
|
040. Commander programs
|
|
|
Which system enables DoD travelers to create orders & travel reservations? |
The DTS
|
040. Commander programs
|
|
|
Who must ensure all documents they approve are accurate & required documents & receipts are embedded in the DTS? |
AO
|
040. Commander programs
|
|
|
Which office appoints an Air Force Government Purchase Card level 2 focal point? |
SAF/AQC
|
040. Commander programs
|
|
|
In the GPC program who must ensure that adequate funding is available prior to making any purchasing actions?
|
The cardholder
|
040. Commander programs
|
|
|
Which agency writes, revises, & negotiates with the contracted credit card company on all issues for the GTC program?
|
The GSA
|
040. Commander programs
|
|
|
What ceremony is a traditional ceremony where commanders make sure that the member is given a tangible expression of appreciation for his or her contributions? |
Retirement
|
041. Ceremony support
|
|
|
How should a change of command be executed? |
It should be official, formal, & brief & conducted with great dignity
|
041. Ceremony support
|
|
|
What is etiquette?
|
Etiquette is a code of ethical behavior regarding professional practice or action among the members of a profession in their dealings with each other or common everyday courtesy
|
042. Protocol
|
|
|
Why is etiquette an important part of our daily interactions?
|
Because the military functions very eloquently when members practice good manners & respect towards each other
|
042. Protocol
|
|
|
On duty, & especially in the duty section, how should a military member address another military member?
|
By rank & last name
|
042. Protocol
|
|
|
Which level of career field manager (CFM) has the authority to waive Career Field Education and Training Plan (CFETP) requirements?
|
The AFCFM
|
URE 1
|
|
|
Which functional manager assigns collateral responsibility for training, classification, utilization and career development of enlisted Administration personnel?
|
The Base level FM
|
URE 2
|
|
|
Which customer service technique focuses on being postured for scheduled tasks that occur frequently?
|
Anticipate the needs of customers & exceed their expectations
|
URE 3
|
|
|
What should you ask for that will show that you are being attentive to your customer's needs?
|
Clarification
|
URE 4
|
|
|
The easiest way to determine the type of file you are storing is by the file?
|
Extension
|
URE 5
|
|
|
What program is not an application of the standard enterprise solution software used in the Air Force today? |
Adobe Acrotbat |
URE 6 |
|
|
Which Microsoft Word function makes it easier for a user to locate & replace words or phrases in a document?
|
Search Document
|
URE 7
|
|
|
The four (4) viewing options given for displaying document changes when using Microsoft Word track changes are? |
Final & show mark-up, Final, Original & show mark up, Original |
URE 8 |
|
|
Electronic signatures are effective & easy but should not be used with a?
|
Military decoration
|
URE 9
|
|
|
What are the decision quality characteristics of information that are used in databases?
|
Accuracy, relevance, timeliness, usability, completeness, brevity, & security
|
URE 10
|
|
|
Why would you create a tailored database report for your customers?
|
To maintain data's integrity
|
URE 11
|
|
|
While creating a Microsoft Excel spreadsheet, you cannot add what type(s) of content?
|
Video clips
|
URE 12
|
|
|
In Microsoft Excel, which tab is used when performing mathematical calculation?
|
Formulas
|
URE 13
|
|
|
When merging documents in Adobe Acrobat, you can merge which types of files into a single document?
|
Portable document format (PDF) with PDF
|
URE 14
|
|
|
Which is an effective method of managing a high volume of e-mail messages in your inbox?
|
Creating subfolders
|
URE 15
|
|
|
E-mail profiles are verified by?
|
Certificates that reside on the members' identification card
|
URE 16
|
|
|
When digitally signing an electronic mail message, the signature indicates the message is?
|
Authentic
|
URE 17
|
|
|
Which Microsoft Outlook function generates a pop-up message to alert the user to dismiss or snooze the action?
|
Appointment reminders
|
URE 18
|
|
|
The main reason to use IN TURN memorandum is to allow?
|
The final addressee to see the coordination of all addressees
|
URE 19
|
|
|
Who has the responsibility to ensure the intended receiver receives the tasking & the tasking is accurate?
|
Sender
|
URE 20
|
|
|
Which collaboration tool is used as an aid when providing content management, distributing information resources in a protective environment?
|
SharePoint
|
URE 21
|
|
|
Which type of SharePoint site is open to all members of the organization for content contribution?
|
Internal organization
|
URE 22
|
|
|
Which type of SharePoint site grants permissions to users across multiple organizations? |
Team site
|
URE 23
|
|
|
What type of SharePoint content dictate the overall look & feel of a SharePoint page?
|
Site layout
|
URE 24
|
|
|
Within the SharePoint gallery, which link section contains links to pages where you can modify administrative settings for a site?
|
Site Administration
|
URE 25
|
|
|
Which SharePoint application is used to build & customize SharePoint sites & data-rich pages?
|
Designer
|
URE 26
|
|
|
Which Air Force Portal responsibility can deploy content items, topics, & portlets to the production portal?
|
Content managers
|
URE 27
|
|
|
Which network maintains the network bridges that each video teleconference site must use?
|
Defense Information System
|
URE 28
|
|
|
A unit's unique video teleconference (VTC) address is called?
|
Site ID
|
URE 29
|
|
|
What type of service is not available when using the Defense Collaboration Services (DCS)?
|
File Storage
|
URE 30
|
|
|
Which is not a Defense Collaboration Services pod that is available for conferences?
|
Remote computer access
|
URE 31
|
|
|
What types of lines are used to provide telecommunications?
|
Ground lines
|
URE 32
|
|
|
What level of information, following unauthorized disclosure, could reasonably be expected to cause serious damage to national security?
|
Secret
|
URE 33
|
|
|
When transporting classified information, what type of medium is high risk? |
Laptop
|
URE 34
|
|
|
What should be placed at the beginning of a paragraph that has For Official Use Only (FOUO) information in the paragraph itself, when the document is classified?
|
FOUO
|
URE 35
|
|
|
When a request is made for Freedom of Information Act (FOIA) or Privacy Act (PA) material contained in a system of record, which program must the requester cite?
|
Neither the FOIA or PA
|
URE 36
|
|
|
Under which Freedom of Information of Act (FOIA) exemption does most information in system of records fall?
|
6, Invasion of personal privacy
|
URE 37
|
|
|
What penalty may be imposed if an unauthorized disclosure of Privacy Act material occurs?
|
$5,000 fine & a civil lawsuit
|
URE 38
|
|
|
Which privacy act statement (PAS) element is a list of where & why the information will be disclosed outside the DoD?
|
Routine uses
|
URE 39
|
|
|
Which method of personally identifiable information (PII) disclosure occurs most often?
|
Routine daily transmissions
|
URE 40
|
|
|
Which of the nine United States Code Title 5 records disclosure exemptions pertains to trade secrets?
|
Confidential commercial information
|
URE 41
|
|
|
Who has the responsibility of identifying the requested Freedom of Information Act (FOIA) record so that it can be located with a reasonable amount of effort?
|
Requester
|
URE 42
|
|
|
What position carries the responsibility of being the focal point for all matters relating to information management policy?
|
Chief of Information Dominance & Chief of Information Officer (SAF/CIO A6)
|
URE 43
|
|
|
What position carries the responsibility of implementing information management policy & establishing publications & forms management guidance & procedures through the Information Doctorate?
|
Administrative Assistant to the Secretary of the Air Force (SAF/AA)
|
URE 44
|
|
|
Which office serves as the physical products distribution focal point for the Headquarters Air Force (HAF)?
|
Air Force Departmental Publishing Office (AFPDO)
|
URE 45
|
|
|
Who or what agency is the only approval authority/authenticator for Air Force policy directives (AFPD)?
|
Secretary of the Air Force
|
URE 46
|
|
|
What must we always focus our efforts around in an effort to maintain effectiveness when maintaining publications & forms?
|
Customer's needs
|
URE 47
|
|
|
What type of publication & form review conducted by the office of primary responsibility (OPR) has no time limit?
|
Special
|
URE 48
|
|
|
Regarding publications & forms, how many sections are contained in Part 1 of the product announcement?
|
4
|
URE 49
|
|
|
What type of change is issued to announce only mission-essential information changes to a publication or form?
|
Interim
|
URE 50
|
|
|
In the Air Force records management program, what type of official record cannot be altered?
|
Final
|
URE 51
|
|
|
What happens to Air National Guard (ANG)- generated state records when the Federal Emergency Management Agency (FEMA) gets involved in an emergency using federal dollars?
|
They become federal records
|
URE 52
|
|
|
The person in which position has overall responsibility for the Air Force Record Management Program?
|
Air Force Chief Information Officer (SAF/CIO A6)
|
URE 53
|
|
|
The person in which position administers the Air Force Records Management Program?
|
Air Force Records Officer
|
URE 54
|
|
|
When equipment is required for storing & retrieving records from files, who must be proficient on the equipment?
|
Records custodian
|
URE 55
|
|
|
In the files maintenance & disposition plan, which file arrangement requires the omission of numbers?
|
Alphabetical
|
URE 56
|
|
|
On a physical file, the labels are printed & affixed onto your file folders once?
|
The BRM & the COR has approved the file plan
|
URE 57 |
|
|
When labeling file drawers, they should have? |
A label identifying the contents
|
URE 58 |
|
|
In reference to files record management, what term includes transferring a record from one organization to another?
|
Disposition
|
URE 59 |
|
|
In files & records management, how are emergency-operating records identified? |
Vital
|
URE 60 |
|
|
Degaussing is an effective method to destroy which types of records?
|
Magnetic
|
URE 61
|
|
|
The authorization change request (ACR) is a manpower tool that can be initiated at which organization level?
|
Commanders at all level
|
URE 62
|
|
|
What is the basic building block of the Future Years Defense Program?
|
Program element
|
URE 63
|
|
|
The position number, a unique alphanumeric code used to identify a manpower authorization or requirement, has how many digits?
|
10
|
URE 64
|
|
|
What do manpower standard variances address?
|
Work not included in core manpower standard
|
URE 65
|
|
|
What AF form (source document) is used to record all training documentation?
|
623a, On-the-Job Training Record - Continuation Sheet
|
URE 66
|
|
|
Which information does not need to be documented on the 623a, Individual Training Record Folder?
|
Feedback
|
URE 67
|
|
|
The Air Force On-the-Job Program consists of how many training components?
|
3
|
URE 68
|
|
|
As it applies to the unit training program, the Instructional Systems Development principle have five (5) steps. What is the third (3rd) step?
|
Determine training resources
|
URE 69
|
|
|
Which type of leave would be used by someone separating from active duty?
|
Terminal
|
URE 70
|
|
|
What process is used for enlisted promotion & special duty selection?
|
Performance evaluations
|
URE 71
|
|
|
A civilian must have performed in his or her official position for at least how many days before an appraisal can be written?
|
90 days
|
URE 72
|
|
|
Letters of evaluation (LOE) cover periods of rate performance too short to require a performance report. When are LOEs optional?
|
For periods of time when rate is under someone other than his or her designated rater
|
URE 73
|
|
|
Which information is not required when submitting a change of reporting official (CRO)?
|
Effective date of assignment
|
URE 74
|
|
|
Which action is not part of the basic evaluation distributing process?
|
When the notice is pushed out to the unit, designated commanders distribute it to the rater
|
URE 75
|
|
|
In the Weighted Airmen Promotion System (WAPS), what is the promotion testing cycle for a staff sergeant (SSgt)?
|
May-June
|
URE 76
|
|
|
The unit commander reviews the unit promotion roster to decide who?
|
Should promotion test
|
URE 77
|
|
|
What situation is not a reason for administrative demotion?
|
Failure to fulfill jury duty
|
URE 78
|
|
|
What is the maximum number of months per enlistment voluntary extensions are limited to for all Airmen?
|
48
|
URE 79
|
|
|
Which payment is not part of the Special Duty Assignment Pay (SDAP) Program?
|
Career status bonus
|
URE 80
|
|
|
What is the next level of counseling available to the supervisor after he or she has done a Record of Individual Counseling?
|
Letter of Admonishment
|
URE 81
|
|
|
What process is a part of the Individual Newcomer Treatment and Orientation (INTRO) Program to facilitate new unit arrivals?
|
Unit Sponsorship Program
|
URE 82
|
|
|
What process provides gaining units a timely and accurate processing to identify "no-show" members?
|
Unit Overdue Arrival Confirmation Actions
|
URE 83
|
|
|
What action is not a reason for using the Virtual Out-Processing system?
|
Deployment
|
URE 84
|
|
|
What key element is an important step of the decoration process?
|
Monitoring
|
URE 85
|
|
|
Which agency provides postal service to the Department of Defense (DoD) components in support of DoD missions?
|
Military Postal Service (MPS)
|
URE 86
|
|
|
Who supervises mailing practices and reports misuse of official mail to the commanders of the alleged violators?
|
Official mail manager
|
URE 87
|
|
|
Which agency receives, sorts and distributes personal mail from the servicing postal activity for military members who reside in the dormitories/barracks?
|
Postal Service Centers (PSC)
|
URE 88
|
|
|
Which agency verifies outgoing mail for size, weight, and address compliance and dispatches mail at the lowest cost to the Air Force?
|
Official Mail Center (OMC)
|
URE 89
|
|
|
Which special mail service is the most secure because it provides a continuous chain of receipts?
|
Registered
|
URE 90
|
|
|
Which mail class weight limit is 13 ounces?
|
First Class
|
URE 91
|
|
|
What is the most secure mail service the United States Postal Service (UPSC) offers?
|
Registered
|
URE 92
|
|
|
When classified information is transmitted from one place to another, it must be enclosed in what kind of sealed envelopes, wrappings, or containers, that are durable enough to properly protect the material from accidental exposure & facilitate detection of tampering?
|
Two opaque
|
URE 93
|
|
|
Tracer actions are initiated if a sender does not receive a signed receipt back within how many days for material sent within the continental United States or how many days for material sent outside the continental United States respectively?
|
30; 45
|
URE 94
|
|
|
The fitness assessment (FA) provides who with a tool to assist in the determination of the overall fitness of their military personnel?
|
Commanders
|
URE 95
|
|
|
The Government Purchase Card (GCP) Program is governed by what Air Force instruction?
|
AFI 64-117, Air Force Government-wide Purchase Card (GPC) Program
|
URE 96
|
|
|
Who is responsible for the implementation & administration of the MAJCOM/Agency Government Purchase Card (GPC) Program subject to the Department of Defense (DoD) & Air Force policies?
|
Level 3 focal point
|
URE 97
|
|
|
What agency has the responsibility for establishing Air Force travel card policies?
|
SAF/FM
|
URE 98
|
|
|
Commander's calls are conducted at least?
|
Quarterly
|
URE 99
|
|
|
Which protocol officers are responsible for protocol decorum, customs, & courtesies during Air Force ceremonies, conferences, & social event; for hosting distinguished visitors; & for honors afforded at military funerals?
|
Installation
|
URE 100
|
