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52 Cards in this Set

  • Front
  • Back
Describe 4 advantages brokers realize when using risk management in their sales process


1. Clients who are more knowledgeable about their insurance


2. Clients will be more likely to renew coverage's


3. Clients will be more likely to refer others to brokerage


4. Clients will be more satisfied with claims process

Describe the process of:




Identification of loss exposures:




Analysis of loss exposure

1. Identification of loss exposure: The process recognizes losses that may occur


2. Analysis of loss exposure: This process estimates impact losses may have

What are 3 criteria's used when classifying loss exposures?

1.Identifying type of value exposed to losses


2. Identifying perils causing losses


3.Identifying financial impact losses

What are four values exposed to loss?

1. Property Values


2. Net Income


3. Liability Loss


4. Personal Loss



What are 2 types of property values exposed to loss?

1.Tangible Property


2. Intangible property

Explain the following property loss exposure?




Debris removal:


expenses incurred removing debris after

Explain the following property loss exposure?




Demolition expense:


expenses incurred demolishing undamaged portion of building after losses

Explain the following property loss exposure?




Undamaged property


Loss in value property occurring after losses to related structures (drop in value of silo after barn is lost to fire)

Explain the following property loss exposure?




Increases cost of construction


expenses incurred bringing buildings up to code while repairing damage after losses

Explain the following property loss exposure? Pair or set value?

decrease in value of remaining item in a pair or set after loss to other portion of pair or set

Explain the following property loss exposure?




Going concern value


Difference in value of property that must be sold after losses and value of operating business
What are 4 intangible properties exposed to loss?


1. Securities


2. Trademarks


3. Right to collect accounts


4. Copyrights

What are 2 factors that impact on net income?


1. Decrease in revenues


2. Increase in expenses

State 5 loss exposures that will result in decreases in revenues


1. Business Interruption


2. Contingent business interruption


3. Loss of profits on finished goods


4. Reduced rental income


5. Decreased collection of accounts receivable



State 3 loss exposures that will result in increase in expenses.

1. Increase in accounts receivable


2. Increased in rental expenses


3. Expediting expenses



When assessing liability loss exposure, what are 2 factors to consider?


1.Entity to whom duty is owed


2. Source of legal duty

What are 3 expenses court actions may cause?


1. Costs to investigate and defend


2. Payment of an award for damages or costs of corrective actions


3. Amounts of out of court settlements

Identify 3 peril categories and provide 3 examples in each






1. Natural Perils


Cave in, collapse, drought


2. Human Perils


Arson, change of temperature, chemical leakage


3. Economic Perils


War, currency fluctuations, depression

Which peril category is beyond human control

Natural Perils

Identify which peril categoty the following loss exposures belong, Natural, Human or Economic




1. Cave in


2. Depression


3. Arson


4.Fungi


1. Natural


2. Economic


3. Human


4. Natural

Identify which peril categoty the following loss exposures belong, Natural, Human or Economic




1. Water hammer


2. Earthquake


3. War


4. Embezzlement

1. Human


2. Natual


3. Economic


4. Human

When assessing financial impact losses, what factors will impact this assessment

1. Loss frequency


2. Loss severity

When reviewing loss frequency, what categories have been established? Also describe and provide an example of each (4)

1. Almost Nil


Description- almost no possibility, very unlikely


Example- Meteorite impact


2. Slight


Description: It may happen but hasn't


Example loss from uncontrolled wildfire


3. Moderate


Description- It occurs from time to time


Example- windstorm or hail storm


4.Definite


Description: It occurs regularly


Example: Shoplifting



When reviewing loss severity, what categories are assessed? Also describe and provide an example of each




3 S's - Slight, Significant, Severe


Category: Slight


Description: Organization can easily pay for loss


Example: Paper damaged during printer jam




Category: Significant


Description: Organization cannot pay for entire loss, part must be transferred


Example: Damage caused by summer hailstorm




Category: Severe


Description: Organization must transfer loss or risk failure


Example: Major loss due to fire

State if you would treat the following loss exposures




Frequency = definite


Severity = Slight




no

State if you would treat the following loss exposures




Frequency = slight


Severity = Significant


yes
Describe the inverse relationship between loss frequency and severity


When loss severity goes down, frequency goes up




When loss frequency goes down, severity goes up

State 5 tools used by risk managers to identify and analyze loss exposure


1. Standardized surveys and questionnaires


2. Financial statements and underlying records


3. Other records & documents


4. Flowcharts


5. Personal inspections

Identify an advantage and disadvantage of each of the following




Standardized Surveys


Advantage - Easy to complete


Disadvantage - No requirement to go beyond questions asked

Identify an advantage and disadvantage of each of the following




Balance sheets

Advantage: Helps identify existence of assets


Disadvantage: Values will be inaccurate

Identify an advantage and disadvantage of each of the following




Other Records & documents

Advantage: Helps in identifying future changes in organization


Disadvantage: All documents not available

Identify an advantage and disadvantage of each of the following




Flow charts

Advantage: Identifying bottlenecks in production


Disadvantage: Does not indicate probability of losses

What is the best method to identify and analyze loss exposures?

Personal inspections cannot be replaced with other methods
What are 2 ways to avoid loss exposure and provide a weakness of this method?


1. Completely avoiding exposure


2. Eliminating exposure




Weakness: Avoiding on exposure, usually creates another exposure

What is the purpose of loss prevention techniques
Loss prevention techniques addresses frequency of losses
What is the purpose of loss reduction techniques?

Loss reduction techniques address severity of losses
Describe pre-loss, loss reduction measures, and provide an example when reviewing property loss exposure
Pre loss, loss reduction measures the attempt to reduce amount of loss by halting its progress. These measure would include installation of sprinkler systems
What 2 methods may be used when using segregation of exposure units?

1. Separation


2. Duplication

Describe separation and provide an example when reviewing property loss exposures.
Separation occurs when organizations split a single asset or function into two or more locations. Separation of property values occurs when organizations store merchandise in more than one warehouse.
What is a weakness of separation?

Although separation sounds good on paper, separation may interrupt normal operations of business
Describe duplication and provide an example when reviewing property loss exposures.

Duplication occurs when complete asset or structure is held in reserve to replace damaged assets or structures
What is a weakness of duplication?

Duplication can be a very expensive method of loss control
Describe contractual transfer and provide an example when reviewing property loss exposures
Contractual transfer occurs when business transfer liability for losses to someone other organization or person
What is accomplished with risk financing?

Risk financing provides funding for losses that occur
Describe 2 risk financing techniques available to risk managers?


1. Retention is using money from within organizations to pay for losses


2. Contractual transfer uses money from outside organizations to pay for losses

State 2 examples when forced retention may be imposed upon organizations


1. Losses from occurrence's that cannot be insured (ie war)


2.Money required to pay required deductibles

State 2 examples when optional retention may be used by organizations


1. When losses are small and are within business's financial ability (ie broken windows)


2.When losses are small and expected, therefore budgeted (ie shoplifting)

What are 2 ways businesses may transfer losses in contract?


1. non-insurance transfer


2. commercial insurance

Describe one type of non-insurance contractual transfer.

Hold harmless agreements are contracts when one organization agrees to hold harmless another organization. (ie landlord held harmless by tenant in lease agreement)
when should insurance be recommended?

When no other risk financing technique or loss control technique is sufficient
What are 3 problems that could occur when using insurance as the transfer technique?


1. Insurer may declare bankruptcy


2. Loss may not be insured when client expected coverage or amount of settlement is less than client expected


3. Amount of coverage may be insufficient for losses incurred

What are the 3 forecasts risk managers must use when selecting risk management techniques?

1. Forecast frequency and severity of potential losses


2. Forecast effect risk control or risk financing methods will have on potential losses


3. Forecast expenses of methods under consideration