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3 Cards in this Set
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- Back
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.If the airline's frequent traveler sitting in economy class asked you for an upgrade, what would you do?a |
I Will I apologize sincerely tell that them that I understand them that as a loyal customer they must expect special offers from airlines butt I can’t provide free upgrade. I will find more comfortable seat such as first tow seat, exit seat or seat that no one sit next to them. And offer them to move their instead. During the I will recognize him call them by name, observe their facial expression and provide service without asking. Make them feel special during flight time. I will do everything that I can to provide them the best experience. |
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Ab |
B |
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B |
A |
