Business Writing

Front 1

Winemaking a resume it is a good idea to?

Back 1

Use a standard 5x7 envelope

Front 2

The best way to handle frequent job changes in a resume is to?

Back 2

Group similar jobs together

Front 3

Important items to include at the beginning of a meeting agenda are ?

Back 3

The date, time and place of the meeting

Front 4

It is useful to follow each main agenda item with

Back 4

The time allotted for it discussion

Front 5

Symmetries should be included with an agenda item

Back 5

If the item encompasses a number of sub topics to be discussed

Front 6

Main agenda topics

Back 6

should describe the topics succinctly without going into too much detail

Front 7

The agenda title should clearly identify

Back 7

The scope of the meeting

Front 8

Which of the following is the most important to cover in close of a meeting

Back 8

People that did not speak to have a chance to speak

Front 9

Which of the following is the stage of the listening process where the listener reacts to the message ?

Back 9

Responding

Front 10

True or false

Conflict can be a constructive part of team workt

Back 10

True

Front 11

True or false

One reason listening is often difficult is because people speak faster than the listener can think

Back 11

False

Front 12

True or false

Unproductive meetings are rare in today's business environment

Back 12

False

Front 13

True or false

People are often judged by the way they dress

Back 13

True

Front 14

True or false

All feedback should deliver critism and allow the receiver to determine how to improve the process

Back 14

False

Front 15

_______focused on the process and outcomes of communication whereas_______ delivers critism with no guidance to stimulate improvement.

Back 15

Constructive criticism, destructive criticism

Front 16

The subject line for an interview follow up message should

Back 16

Have an explicit thank you in it

Front 17

The opening of an interview follow up message should

Back 17

Remind the interviewer about the sender and the meeting

Front 18

I'm the body of an interview follow up message you should

Back 18

Acknowledged the consideration the interviewer made during meeting

Front 19

You should use the opportunity of an interview follow up message to

Back 19

Correct any information given during the interview

Front 20

I'm the close of an interview follow up message you should

Back 20

Reiterate your skills and value to the company