Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
18 Cards in this Set
- Front
- Back
|
Is over seeing financial activities the responsibility of the clinical assistant or the business assistant |
Business Assistant |
|
|
What is the best way for a new employee to learn about office protocol |
Operating Procedure Manual |
|
|
What continues to replace "handwritten: operating procedures in the handling of business |
Computers |
|
|
What is another term that is used for a patient statement |
Ledger |
|
|
How much free space should be left on each shelf of a filing cabinet |
4 Inches |
|
|
What is ued to mark a space from which a record has been taken
|
Outguide
|
|
|
Which filing system is easiest to use |
Alphabetic |
|
|
If a patient has not been seen within the last 3 years, would that patient be considered active or inactive |
Inactive |
|
|
What are the most common time lengths used for scheduling units of time in a dental practice |
15 Minutes |
|
|
What four elements should be outlined in an appointment book |
Office Hours Buffer Time Meetings Holidays |
|
|
If a patient does not keep and appointment, where should this information be recorded |
Patient Recorded and Appointment Book |
|
|
What is the most common time period for recall |
6 Months |
|
|
If a patient was last seen in March, what recall time would be used |
September |
|
|
What two factors must be determined when a product must be reordered |
Rate Of Use Lead Time |
|
|
How is an item marked for reorder |
Reorder Tages |
|
|
Identify three ways that supplies can be ordered |
Dental Supply Sales Representatives Catalog By Phone, Fax, Mailorder, Or Bar Code Online |
|
|
If an item you ordered is not currently available from a supply company, the item is placed on |
Backorder |
|
|
Is a hand piece considered an expendable item, why or why not |
No, Because they are not relatively low cost |
