Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
14 Cards in this Set
- Front
- Back
What is complacency ?
|
Uncritical satisfaction with oneself or ones achievements.
|
|
What is management ?
|
The process of deciding how best to use a business resources to produce good and or provide services.
|
|
What are a businesses resources ?
|
Employees, Money , Equiment.
|
|
What are the leverls of management ?
|
Senior Managers
Middle Managers Supervisory Managers |
|
What do the Supervisory Managers do ?
|
Run the day to day operations of the business.
|
|
What do the middle managers do ?
|
Set goals for specific areas of the business.
|
|
What do the senior managers do ?
|
Establish goals and objections for the company.
|
|
What are the managemet tasks ?
|
Planning
Organizing Staffing Leading Controlling |
|
Planning ?
|
Goals are set
& Actions to reach the goals are determined. |
|
Organizing ?
|
grouping related activities together and designating duties to employees
|
|
Staffing ?
|
determine how many people are needed to accomplish set goals
|
|
Leading ?
|
involves regular communication with employees.
|
|
What is a role ?
|
A set of behaviors associated with a particular job .
|
|
What are Management roles ?
|
Interpersonal
Information related Decision making |