Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
10 Cards in this Set
- Front
- Back
|
What is complacency?
|
Uncritical satisfaction with oneself or one's achievements
|
|
|
What is management?
|
The process of deciding how best to use a business's rescouces to produce and/or provide services.
|
|
|
What are business resources?
|
Employees, Money, and Equipment
|
|
|
What do supervisory managers do?
|
Run the day to day operations of the business.
|
|
|
What are middle managers?
|
set goals for specific areas of business
|
|
|
What are senior managers?
|
establish goals and objections for the company and decide what actions are needed to meet the goals
|
|
|
What are managment tasks?
|
Planning-goals are set
Organizing-grouping activities together Staffing-determine how many people are needed to accomplish goals Leading-guiding Controlling-evaulating money |
|
|
What are some management roles?
|
Interpersonal-relationship with people
Information related-news, knowledge and advice to employees Decision making-resolving conflicts |
|
|
What are skills?
|
Conceptual Skills-different parts of business work together
Human Relations Skills-skills to communicate and work with employees Technical Skills-abilities that people use to perform their job |
|
|
What are principles?
|
A basic truth or law.
Examples: dress code, office hours, and telecommuting |
