Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
18 Cards in this Set
- Front
- Back
|
What is the ultimate goal of a written report?
|
get your ideas across to readers
|
|
|
What are the two functions of reports?
|
Informative reports and analytical reports
|
|
|
describe informative reports
|
reports that present data without analysis or recommendations
|
|
|
describe analytical reports
|
reports that provide analytical data and recommendations.
|
|
|
What is the organizational pattern for direct information report?
|
intro/background
facts/findings summary |
|
|
what is the organizational pattern for direct analytical report?
|
intro/problem
conclusion/recommendations facts/findings discussion analysis |
|
|
What are the five report formats?
|
letter
memo manuscript printed digital |
|
|
Describe the contents of letter format.
|
short (8 pages or below)
addressed outside of organization company letterhead |
|
|
describe contents of memo format.
|
used within organization
standard headings: date, to, from, subject |
|
|
Describe use and content of printed form
|
used for repetitive data
standard headings |
|
|
What are five delivery methods for reports?
|
in person
by fax by email online |
|
|
What is the first step in writing a business report?
|
determine and state the purpose of writing a report.
|
|
|
Sources for gathering data for business reports.
|
company records
observation surveys, questions, inventory interviews printed material electronic |
|
|
What are the important style factors in writing a business report?
|
adopting an appropriate writing style
being objective using effective report headings |
|
|
Factors in being objective
|
present both sides of an issue
separate fact from opinion be sensitive and moderate in choice of language cite sources |
|
|
Guidelines in creating effective headings
|
use appropriate heading levels
strive for parallel construction within levels for short reports use first and second level headings capetilize and underline carefully keep headings short but clear cont use headings as antecedents for pronouns one heading per report page |
|
|
Ten tips for designing better docs
|
analyze audience
choose type size consistent typeface dont justify right margin seperate paragraphs and sentences design readable headlines attractive page layout use graphics and clip art with restraint avoid amateurish result develop expertise |
|
|
6 types of informal reports
|
information reports
progress reports justification/recommendation reports feasibility reports minutes of meetings summaries |
