Business Chapter 16

Front 1

hardware

Back 1

refers to the physical components used to collect, input, store, organize, and process data and to distribute information

Front 2

software

Back 2

programs that provide instructions to a computer so that it can perform a desired task

Front 3

system software

Back 3

performs critical functions necessary to operate a computer at the most basic level

Front 4

applications software

Back 4

software that helps users perform a desired task

Front 5

internet

Back 5

the worlds largest computer network, operating under a common set of rules so that they can communicate with each other

Front 6

internet 2 I2

Back 6

new high tech internet restricted to due paying members of a consortium, give it a speed far exceeding the internet

Front 7

intranet

Back 7

same as internet except it is confined to a single firms internal web severs and available only to that firms employees

Front 8

extranets

Back 8

allows limited access to selected group of stakeholders such as suppliers and key customers

Front 9

cloud computing

Back 9

going beyond a companies firewall to store data and run applications using internet based resources

Front 10

data

Back 10

the facts and figures a firm collects

Front 11

information

Back 11

processed, organized, and presented in a way that makes them useful to a decision maker

Front 12

databases

Back 12

files of related data organization according to a logical system and stored on hard drives or some other computer accessible storage media

Front 13

decision support systems

Back 13

give managers access to large amounts of data and the processing power to convert the data into high quality information quickly and efficiently

Front 14

business intelligence systems

Back 14

help businesses discover subtle and complex relationships hidden in their data

Front 15

data warehouse

Back 15

very large, organization wide database that provides a centralized location for storing data from both the organizations own databases and external sources

Front 16

data mining

Back 16

powerful statistical and mathematical techniques to analyze the vast amounts of data in a data warehouse to identify useful information that has been hidden

Front 17

expert system

Back 17

guides the manager through the decision making process

Front 18

e commerce

Back 18

usage of the internet to facilitate the exchange of goods and services

Front 19

B2C ecommerce

Back 19

business connect with final consumers

Front 20

B2B e commerce

Back 20

businesses buy from other and sell to other businesses

Front 21

web 2.0

Back 21

approach to e commerce that emphasizes interactive and collaborative websites in order to develop consumer loyalty and create more value

Front 22

viral marketing

Back 22

attempts to get customers to communicate a firms message to friends, family, and colleagues

Front 23

cybermediary

Back 23

an internet based company that specializes in the secure electronic transfer of funds

Front 24

electronic bill presentment and payment

Back 24

bills are sent to the customers email

Front 25

e marketplace

Back 25

specialized internet sites where many buyers and sellers in a specific B2B market can exchange information and buy and sell goods and services

Front 26

radio frequency identification

Back 26

stores info on small microchips than can transmit the info anytime they are within a range of a special reader

Front 27

spyware

Back 27

software that installs itself on your computer without permission and then tracks our computer in some way

Front 28

computer viruses

Back 28

small programs that install themselves on computers without the users knowledge or permission and spread from one computer to another

Front 29

spam

Back 29

unsolicited email advertisements sent to a mass number of people whether they are interested or not

Front 30

Phishing

Back 30

official looking documents that try to divulge private information like passwords, usernames and account numbers

Front 31

pharming

Back 31

like phishing, using fake websites to get secret information from someone

Front 32

hackers

Back 32

skilled computer users who have the expertise to gain unauthorized access to other peoples computers

Front 33

firewalls

Back 33

important tool to guard against hackers and other security threats

Front 34

intellectual property

Back 34

refer to the products that result from creative and intellectual efforts