• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/19

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

19 Cards in this Set

  • Front
  • Back

Primary Research

First-hand research got from the business itself


Survey , Questionnaire, Focus Group, Observation

Secondary Research

Second hand research got from other sources, has been used before


Internet, Market reports, Government Reports

Market Segmentation

Dividing the market based on groups based on wants and needs and other factors

Market mapping

The method used to identify where a product is positioned in the market and it can be used to identify gaps in the market

How can segment the market?

Location , Demographics, Lifestyle, Income, Age

How can segment the market?

Location , Demographics, Lifestyle, Income, Age

5 areas of Business

Price


Quality


Location


Product Range


Customers service

Customer Needs

Price


Quality


Choice


Convenience

Customer Needs

Price


Quality


Choice


Convenience

Why should you carry out market research?

To identify and understand customers needs


To identify gaps in the market


To reduce risk


To inform business decisions

Qualitative Data

Data based on opinions and attitudes

Qualitative Data

Data based on opinions and attitudes

Quantitative Market Research

Data based on numbers and statistics

Why should a business meet customer needs?

Generate sales


More customers


Repeat customers


Survival

Why should a business meet customer needs?

Generate sales


More customers


Repeat customers


Survival

Why is social Media a good way to carry out Market research?

Cheap way of understanding customers, it can:


Deepen understanding of the market


Identify trends


Improve products and marketing


Saves time and money

Why should a business meet customer needs?

Generate sales


More customers


Repeat customers


Survival

Why is social Media a good way to carry out Market research?

Cheap way of understanding customers, it can:


Deepen understanding of the market


Identify trends


Improve products and marketing


Saves time and money

Why should Market research be valid?

Make business decisions based off Market research so the business may make harmful decisions if not done right.