Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
19 Cards in this Set
- Front
- Back
Primary Research |
First-hand research got from the business itself Survey , Questionnaire, Focus Group, Observation |
|
Secondary Research |
Second hand research got from other sources, has been used before Internet, Market reports, Government Reports |
|
Market Segmentation |
Dividing the market based on groups based on wants and needs and other factors |
|
Market mapping |
The method used to identify where a product is positioned in the market and it can be used to identify gaps in the market |
|
How can segment the market? |
Location , Demographics, Lifestyle, Income, Age |
|
How can segment the market? |
Location , Demographics, Lifestyle, Income, Age |
|
5 areas of Business |
Price Quality Location Product Range Customers service |
|
Customer Needs |
Price Quality Choice Convenience |
|
Customer Needs |
Price Quality Choice Convenience |
|
Why should you carry out market research? |
To identify and understand customers needs To identify gaps in the market To reduce risk To inform business decisions |
|
Qualitative Data |
Data based on opinions and attitudes |
|
Qualitative Data |
Data based on opinions and attitudes |
|
Quantitative Market Research |
Data based on numbers and statistics |
|
Why should a business meet customer needs? |
Generate sales More customers Repeat customers Survival |
|
Why should a business meet customer needs? |
Generate sales More customers Repeat customers Survival |
|
Why is social Media a good way to carry out Market research? |
Cheap way of understanding customers, it can: Deepen understanding of the market Identify trends Improve products and marketing Saves time and money |
|
Why should a business meet customer needs? |
Generate sales More customers Repeat customers Survival |
|
Why is social Media a good way to carry out Market research? |
Cheap way of understanding customers, it can: Deepen understanding of the market Identify trends Improve products and marketing Saves time and money |
|
Why should Market research be valid? |
Make business decisions based off Market research so the business may make harmful decisions if not done right. |