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27 Cards in this Set
- Front
- Back
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Human resource management |
The process of determining human resources needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals. |
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Affirmative Action |
Employment activities designed to "right past wrong" by increasing oppurtunities for minorities and women. |
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Reverse discrimination |
Discrimination against whites or males in hiring or promoting. |
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Job analysis |
A study of what is done by employees who hold various job titles. |
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Job description |
A summary of objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions, and the relationship of the jobs to other function. |
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Job Specifications |
A written summary of the minimum qualifications required of workers to do a particilar job. |
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Recruitment |
The set of activities used tp obtain a sufficient numbers of the right people at the right time. |
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Selection |
The process of gathering information and deciding who should be hired, under legal guidelines, for the best interest of the individual and the organization. |
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Contingent worker |
Workers who do not have the expectation of regular, full-time employment. •anyone who workers less than 34 hours per week |
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Training and development |
All attempts to improve productivity by increasing an employee's ability to perform. Training focuses on short term skills, whereas development focuses on long-term abilities. T- focuses on short term skills D- focuses on long-term abilities |
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Orientation |
The activities that introductions new employees to the organization; to fellow employees, to their immediate supervisors; and to the policies, practice, and objectives of the firm. |
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On-the-job training |
Training at the workplace that lets the employee learn by do or by watching others for a while and then imiting them. •Shadowing- often trained by watching experience salespeople perform |
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Apprentice program |
Training programs involving a period during which a learner works alongside an experieenced employee to master the skills and procedures of a craft. •Journeyman-workers who successfully complete an apprentice earn this classification. |
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Off-the-job training |
Training the occurs away from the workplace and consist of internal or external work programs to develop any of a variety of skills or to foster personal development. |
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Online Training |
Training programs in which employees complete classes via the internet. •Distance learning- most colleges and universites offer a wide variety of online classes |
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Vestibule training |
Training done in classrooms where employees are taught on equipment similar to that used on the job. •near-the-job training |
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Job simulation |
The use of equipment that duplicates job conditions and task so that trainees can learn skills before attempting them on the job. •It differs from vestibule training in that it duplicates the exact combination of condition tjat occur om the job. |
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Management development |
The process of training and educating employees to become good managers and then monitoring the progress of their managerial skilss over time |
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Networking |
The process of establishing and maintaining contacts with key managers in one's own organization and other organizations and using those contacts to weave strong relationships that serve as informal department system. |
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Mentor |
An experienced employee who supervises, coaches, and guides lower-level employees by introducing them to the right people and generally being their organizational sponsor. |
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Performance appraisal |
An evauation that measures employees performance against established standards in order to make decisions about promotions, compensation, training, or termination. |
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Fringe benefits |
Benefits such as sick-leave pay, vacation pay, pension plans, and health plans that represent additional compensation to employees beyond their base wages. |
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Cafeteria-style fringe benefits |
Fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount. |
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Flex-time plan |
Work schedule that gives employees some freedom to choose when to work, as lomg as they work the required number of hours. |
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Core time |
In a flextime plan, the period when all employees are expected to be a their job stations. |
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Compressed workweek |
Work schedule that allows an employee to work a full number of hours per week but in fewer days. |
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Job Sharing |
An arragement where by two part-time employees share one full-time job. |
