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10 Cards in this Set

  • Front
  • Back
Giving employees responsibility and authority to make decisions about their work is called
empowerment
communication
teamwork
topdown management
empowerment
Microsoft and Home Depot have turned hundreds of their employees into millionaires by offering ___ as a company benefit
savings bonds
treasury bills
stock options
certificates of deposit
stock options
Approximately two-thirds of U.S. firms currently utilize which type of team
work teams
virtual teams
self-managed teams
cross-functional teams
work teams
Danielle belongs to a temporary team that was created to resolve a specific issue and then disband at a later date Danielle belongs to a _____ team
problem-solving
self-managed
cross-functional
work
problem-solving
according to research on team effectiveness, the ideal team size is _____ members
fewer than five
between five and ten
between ten and twenty
more than twenty
between five and ten
Team diversity is often established in a ____ team, by bringing together the expertise of members from various functions in the organization
working
problem-solving
self-managed
cross-functional
cross-functional
Which stage of team development is marked by conflicts over the team's mission and roles of team members
forming stage
norming stage
storming stage
performing stage
storming stage
Jason's team has reached agreement about the role each member is expected to play. Jason's team has reached the _____ stage
forming
norming
storming
performing
norming
Ingrid's team is handling conflicts in constructive ways and appears focused on accomplishing tasks. Ingrid's team is likely in which stage
forming
norming
storming
performing
performing
Japan is considered to be a ___ context country and thus, Japanese businesspeople place importance on ___ communication
high; both verbal and nonverbal
low; both verbal and nonverbal
high; explicit verbal
low; explicit verbal
high; both verbal and nonverbal