Busg 129 : Chapter 10

Front 1

Making jobs more challenging and interesting by expanding the range of skills required is called ________.

Back 1

job enrichment

Front 2

The strategy behind job enrichment is to make jobs more challenging and interesting by expanding the range of skills required - typically by expanding upward, giving employees some of the responsibilities previously held by their managers.

Back 2

0

Front 3

If an employee has perfect attendance for the month, he or she is given a $25 bonus. This would be an example of _______.

Back 3

AN INCENTIVE

Front 4

Refer to monetary payments and other rewards of value used for positive reinforcement

Back 4

INCENTIVE

Front 5

________ theory suggests that managers can motivate employees by shaping their actions through behavior modification.

Back 5

Reinforcement

Front 6

a motivational approach based on the idea that managers can motivate employees by influencing their behaviors with positive and negative reinforcement

Back 6

REINFORCEMENT THEORY

Front 7

Which of the following statements is true about management by objectives?

Back 7

It ensures that employee's activities are directly linked to achieving the organization's long-term goals

Front 8

T / F
"One size fits all" would be an accurate description of effective employee motivation

Back 8

FALSE

Front 9

According to the job characteristics model, ________ refers to the range of abilities and talents needed to accomplish the responsibilities associated with the job.

Back 9

SKILL VARIETY

Front 10

Company policy states that your pay will be docked if you come in late, but Laura has come in late several times and her pay has never been docked. As a result of this ________, she continues to come in late

Back 10

POSITIVE REINFORCEMENT

Front 11

An employee's rational and emotional commitment to his or her work is termed as ________.
Answer

Back 11

ENGAGEMENT

Front 12

All of the following are considered disadvantages to working in teams EXCEPT which?

Back 12

ACCOUNTABILITY

Front 13

How do task forces and committee differ?

Back 13

A task force is temporaty and a committee may become permanent

Front 14

"Consequences influence behavior" would BEST describe the ________ theory of motivation.

Back 14

REINFORCEMENT

Front 15

T / F
Theory Y-oriented managers believe that most employees are motivated by intrinsic rewards

Back 15

TRUE

Front 16

Goal-setting theory of motivation suggests that ________.

Back 16

setting goals is an effective way to motivate employees

Front 17

How do functional teams and cross-functional teams differ?

Back 17

One draws members from a single department and one draws members from all areas.

Front 18

A company has little to no chain of command. This best demonstrates which of the following types of organization?

Back 18

FLAT ORGANIZATION

Front 19

T / F
Cross-training involves expanding the scope of an individual job.

Back 19

FALSE

Front 20

Cross-training refers to training workers to perform multiple jobs and rotating them through these various jobs to combat boredom or burnout

Back 20

0