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49 Cards in this Set
- Front
- Back
ethics
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the set of moral principles or values that defines right and wrong for a person or group
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ethical behaviour
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behaviour that conforms to a society's accepted principles of right and wrong
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workplace deviance
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unethical behaviour that voilates organizational norms about right and wrong
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production deviance
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unethical behaviour that hurts theq uality of work produced
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property deviance
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unethical behaviour aimed at the organization's property
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shrinkage
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employee theft of company merchandise
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political deviance
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using one's influence to harm others in the company
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personal aggression
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hostile behaviour toward others
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ethical intensity
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the degree of concern people have about an ethical issue
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magnitue of consequences
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total harm or benefit derived from an ethical decision
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social consensus
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agreement on whether behaviour is good or bad
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probability of effect
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the chance that something will happen and then result in harm to others
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temporaral immediacy
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the time between and act and the consequences of the act
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proximity of effect
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the social, psychological cultural or physical distance between a decision maker and those affected by the decisions made
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concentration of effect
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the total harm or benefit that an act produces on the average person
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prevonventional level of moral development
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first level, decisions based on selfish reasons
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conventional level of moral development
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second level of moral development in which people make decisions that conform to societal expectations
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post conventional level of moral development
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third level of moral development
in which people make decisions based on internalized principles |
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principle of long-term self-insterest
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never take any action that is not in your organization's long-term self interst
"Ethical Principle" |
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principle of personal virtue
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ethical principle that holds that you should never do any thing that is no honest, open truthful and which you would be glad to be reported.
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principle government requirements
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ethical principle that you should never take any action that voilates the law
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principle of religious injunctions
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ethical principle that holds that you should never thake any action that is not kind and that does not build a sense of community
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principleof utiltarian benefits
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you should never take any action that does not result in "Greate good for society"
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principle of individual rights
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you should never take any action that infringes on the others agree-on rights
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principle of distributive justice
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never harms the elast among us; poor, uneducated, unemployed
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overt integrity test
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written test that estimates employee honesty by directly asking questions about unethical behaviours
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whistle blowing
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reporitng other' ethics violations to management or legal authorities
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Shareholder model
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view of social responsibility that holds that an organization's overriding goal to be profit maximation for the benefit of sharholders
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stakeholder model
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theory of corporate responsibility that holds that management's most important responsibility, is achieved by statisfying the interest of multiple stakeholders
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stakeholders
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persons or grops with at legitimate interst in the actions of a company
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primary stakeholder
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any group on which the organization relies for its long-term survival
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secondary stakeholders
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any group that can influence or be influenced by the company and can affect public perceptions about its socially responsible behaviour
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legal responsiblity
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the expectation that a company will obey society's laws and regs
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ethical responsiblity
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the expectations that a company will not violate accepted principles of right and wrong when conducting business
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discretionary responsibilities
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the expectation that a company will voluntarily server a social role beyond its economic, legal and ethical responsibilities.
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social responsiveness
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strategy chosen to respond to stakeholders' economic, legal, ethical and descretionary expecations
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reactive strategy
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SRS (Social Responsiveness Strategy) where a company chooses to do less than society expects and deny responsibility
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defensive strategy
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a SRS where a company admits resonsibility for a problem but does the least required to meet societal expectations
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accomodative strategy
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a SRS where a company chooses to accept responsibility and do all that society expects to solve problems
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proactive strategy
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a SRS where a company anticipates responsibility for a problem before it occurs and would do more than society expects to address the problem.
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4 types of workplace deviance
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Production
Property Political Personal Aggression |
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6 Factors of Ethical Intensity
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Magnitute of Consequences
Social Consensus Probably of Effect Temporal Immediacy Proximity of Effect Concentration of Effect |
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3 Stages of Moral Development
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preconventional
conventional postconventional |
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7 Principles of Ethical Decision Making
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Principle of...
long term self-interest personal virtue religious injunctions government requirements utilitarian benefits individual rights distributive justice |
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3 Steps to Ethical Decision Making
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Hiring Ethical Employees
Codes of EthicsEthics Training Ethical Climate |
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6 Primary stakeholders
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company
employees sharholders customers suppliers public stakeholders |
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2 Secondary stakeholders
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media
SIGs |
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4 Types of Responsibilities
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economic
legal ethical discretionary |
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4 Social Responsiveness Strategies
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reactive
defensive accomodative proactive |