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25 Cards in this Set

  • Front
  • Back

Which of the following would be considered a non-programmed type of decision?

Whether the organization should expand its market to Africa

The proportion of the total management system that will be affected by a decision is known as ___.

The scope of the decision

Decision makers who are willing to steal ideas as necessary to make good decisions have a(n) ___ orientation to the decision-making process.

Exploitative

Which type of decision-making orientation attempts to use all the organization’s talents and is characterized by reason and sound judgment?

The ideal decision-making orientation

The basic element of decision-making that focuses on deciding the best course of action among potential solutions is called ___.

The choice of alternatives

Which of the following refers to the steps a decision maker takes to arrive at a decision?

Rational decision-making process

What is the first step in the rational decision-making process model?

Identifying an existing problem

The rational decision-making process model is based on three primary assumptions. Which of the following is one of those assumptions?

Decision makers will work to maximize satisfactions or return

Which of the following is NOT a major limitation on the number of problem-solving alternatives available?

Brainstorming factors

Which of the following terms describes the negative effect of having too many alternatives?

Paradox of choice

Which of the following terms describes the negative effect of having too many alternatives?

Satisficing

___ has/have been described as being slow, comprehensive, and deliberate, whereas ___ is fast and automatic.

The rational decision-making process; intuition

Which term refers to people tending to seek out information that supports their preconceived beliefs and ignoring any information that underlines those beliefs?

Confirmation bias

Which term refers to situation in which statistical probabilities can be assigned to possible results?

Risk

Which of the following refers to situations where the likelihood of an outcome is not known in advance?

Uncertainty

Audrey tends to believe that her forecasts are better than they really are. This illustrates a decision-making bias is known as ___.

Overconfidence

The departure from rational theory that can result in less than optimal decision is known as ___.

Bias

Jackie is looking to make a decision on which new product her company should put to market next from a group of alternatives.She begins by removing the least desirable alternatives from the set. What technique for considering alternatives is Jackie using?

Exclusion

Wallace is a decision maker at an organization and is unsure of what will be the outcome of an alternative in a simple decision situation. What decision-making tool would be most helpful for Wallace considering his predicament?

Probability Theory

Which of the following is used to evaluate decisions that are complicated or involve a series of steps?

A decision tree

Which of the following is a key disadvantage of group decision-making?

Group decisions can be of lowerquality because of group think

Which of the following is a key advantage of group decision-making?

Group members perceive the decision as their own and more likely to take responsibility for it

The group decision-making process in which negative feedback is banned until all members have presented an alternative is known as ___.

Brainstorming

Which of the following is unique to the nominal group technique compared to the other discussed group decision processes?

Each member writes down ideas on theissue being discussed

How is Delphi technique different than the nominal group technique or the brainstorming technique?

Groups do not meet face to face