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17 Cards in this Set
- Front
- Back
- 3rd side (hint)
Operations Management
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All activities managers engage in to produce goods and services
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Activities to produce goods and services
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Analytic Process
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A process in operations management in which raw materials are broken into different component parts
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Raw materials are broken into different component parts
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Synthetic Process
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A process in operations mgmt in which raw materials or components are combined to create a finished product
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raw materials or components are combined to create a finished product
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Utility
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The ability of a good or service to satisfy a human need.
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Satisfy a human need
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Form Utility
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Utility created by converting raw materials, people, finances, and information into finished products
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Utility created by converting raw materials, people, finances, and information
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Research and Development
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A set of activites intended to identify new ideas that have the potential to result in new goods and services
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A set of activites intended to identify new ideas
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Design Planning
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The development of a plan for converting a product idea into an actual product
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converting a product idea into an actual product
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Product Line
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A group of similar products that differ only in relatively minor characteristics
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differ only in relatively minor characteristics
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Product Design
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The process of creating a set of specifications from which a product can be produced
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from which a product can be produced
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Capacity
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The amount of products or services that an organization can produce in a given time
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organization can produce in a given time
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Labor-Intensive Technology
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A process in which people must do most of the work
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people must do most of the work
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Capital-Intensive Technology
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A process in which machines and equipment do most of the work
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machines and equipment do most of the work
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Service Economy
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An economy in which more effort is devoted to the production of services than to the production of goods
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effort is devoted to the production of services
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Plant Layout
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The arrangement of machinery, equipment and personnel within a production facililty
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The arrangement of machinery, equipment and personnel
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Planning Horizion
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The period during which a plan will be in effect
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period during which a plan
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Purchasing
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All of the activities involved in obtaining materials, supplies and parts from other firms
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obtaining materials, supplies and parts
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Inventory Control
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The process of managing inventories in such a way as to minimize inventory costs, including both holding costs and potential stock out costs
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The process of managing inventories in such a way as to minimize inventory costs
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