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14 Cards in this Set
- Front
- Back
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Communication Channel |
The medium through which the message is transmitted. |
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Richness |
The level of immediacy and the number of cues |
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Immediacy |
how quickly someone is able to respond to give feedback |
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Cues |
Social, verbal, and non verbal |
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Control |
the degree to which communications can be planned/recorded before hand |
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Planning |
Implies that the message needs to be tightly edited and revised. |
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Permanence |
the extent to which the message can be stored and distributed. |
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Constraints |
the practical limitations of coordination and resources. |
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Coordination |
the efforts and timing needed to allow all relevant people to participate |
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Resources |
include financial, space, time, necessary to employ particular channels of communication. |
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Synchronous Communication |
occurs in real time, immediate responses. |
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Asynchronous Communication |
does not occur in real time. |
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Neutrality Effect |
recipients are more likely to perceive with an intended positive emotion as neutral. |
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Negativity Effect |
recipients are more likely to perceive messages inteded as neutral |
