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10 Cards in this Set

  • Front
  • Back

Attention

From the moment you begin to talk quickly capture and maintain the prospects attention

Interest

To try and catch the customers interest for your product by finding out what they like. If this link is completed, prospects usually express a desire for the product.

Desire

Desire is created when prospects express a wish or wanting for a product like yours.

Action

Once the prospect is convinced plan the most appropriate method of asking the prospect to make a purchase or take some action.

Feature

Any physical characteristic of a product

Advantage

The performance characteristic of a product that describes how it can be used or will help the buyer.

Benefit

A favorable re

Product

It is a bundle of tangible and intangible attributes, that has packaging,color,and brand

Situation questions

Ask about the prospects general situation as it relates to your product. For example a real estate salesperson to prospect: how many people do you have in your family.

Problem questions

Ask about specific problems, dissatisfactions, or difficulties the prospect perceives relative to your situation question. For example real estate salesperson to prospect: Has your family grown so that you need more space?