Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
20 Cards in this Set
- Front
- Back
Performance Appraisals
|
Assessments of employees job performance levels
|
|
Relevance
|
The degree to which the rating form includes necessary information
|
|
Criterion deficiency
|
The omission of pertinent performance on a rating form
|
|
Criterion contamination
|
The inclusion of irrelevant performance criteria on a rating form.
|
|
Performance standards
|
The level of performance that an employee is expected to achieve
|
|
Leniency error
|
Ratings that are unduly favorable
|
|
Severity error
|
Ratings that are unduly unfavorable
|
|
Central tendency error
|
Rating employees in the middle of the rating scale when more extreme ratings are warranted
|
|
Halo effect
|
Ratings on each scale are influential by the appraiser's overall impression of an employee
|
|
Implicit personality theory
|
A rater's personal theory of how different types of people behave in certain situations
|
|
Recency error
|
An error that occurs when ratings are heavily influenced by recent events
|
|
Employee comparison systems
|
Appraisal instruments that require raters to evaluate employees in relation to other employees
|
|
Simple rankings
|
Appraisal instruments that require raters to rank-order their employees from best to worst, according to their job performance
|
|
Paired Comparison
|
Appraisal instrument that requires raters to compare each possible pair of employees in terms of their job performance
|
|
Forced distribution
|
Appraisal instrument that requires raters to assign a certain percentage of employees to each category of excellence
|
|
Graphic rating scale
|
A rating instrument compared of traits anchored by adjectives descriptive of job performance levels
|
|
Behaviorally anchored rating scale
|
A rating instrument comprised of traits anchored by job behaviors. Raters select the behavior that best describes the worker's performance level
|
|
Behavior observation scale
|
A rating instrument comprised of traits anchored by behaviors. Raters evaluate worker performance on each behavior
|
|
Management by Objectives
|
A rating instrument comprised of objectives and performance standards for meeting them
|
|
360-degree feedback
|
An appraisal system for managers, who are rated by subordinates, peers, superiors, customers, and themselves
|