Apics Exam 1 Bscm- Wb Session 1

Front 1

UN Global Compact Management Model

Back 1

Built on 4 principles: human rights, labor practices, environment, and anti-corruption. (these 4 things are also Corporate Social Responsbility)

Model steps in order to stay consistent with the principles: 1. Commit, 2. Assess, 3. define, 4. implement 5 measure 6 communicate

Front 2

MTO

Back 2

Make to Order:not as much design lead time as ETO but does not start manufacturing until product is ordered. usually standard RM and customer designed.

Front 3

MTS

Back 3

Make to Stock: product is made before ordered.

Front 4

ATO

Back 4

Assemble to order: product is made from half/sub assemblies once order is placed.

Front 5

ETO

Back 5

Engineer to order- products require unique engineering based on customer specs. like Toyota when getting a part drawing approved and ordered.

Front 6

CRM

Back 6

Customer Relationship Management- philosophy based on putting the customer first. It involves the collection and analysis of information to support customers. it also includes account management and order management.

Front 7

Mass customization

Back 7

Product made in many configurations all at once at a large quantity. assembled quickly.

Front 8

Relationship between Volume and Variety

Back 8

See my Notebook Page A1 for graph showing it.

Front 9

Product Life Cycle

Back 9

Introduction-> Growth- > Maturity (well Established in marketplace)> Decline> Phase out

Front 10

ETO, MTO, ATO, MTS and Mass customization are

Back 10

Types of Manufacturing Environments

Front 11

Three Process Choices

Back 11

1. intermittent (lot or batch) (also defined as PROCESS layout)

2. flow (repetitive, or line; continuous) (also defined as PRODUCT layout)

3. Projects (fixed Position)

Front 12

Intermittent Manufacturing

Back 12

(lot or batch)- workstations are not dedicated to one product- FLEXIBLE. Operations are grouped together in departments. (also defined as PROCESS layout, job shop or functional)

Front 13

Flow Manufacturing

Back 13

Dedicated equipment. volume is high enough to flow constantly. (also defined as PRODUCT layout)

1. retetitive or line: machines are dedicated (not multipurpose), capital intensive; high volume

2. continuous flow: for things like turning RM to product like gasoline or mixing chemicals.

Front 14

Project Manufacturing

Back 14

product is made one at one site. like a ship! usually dont move from one work station to another

Front 15

Flow of External SC from manufacturing perspective

Back 15

1. Suppliers 2. manufacturer 3. distributor 4. retailer 5. consumer

Front 16

internal view of SC

Back 16

1. Conventional- this is a simplified view where conflicts come about bc they do not operate as one intergrated business. (purchasing, production, distribution are seperate). this is a subset of cross functional (below)

2. Cross functional- based on efficiency but not at the cost of corporate goals. they work together to make a product the customer wants

Front 17

Conflicts happen in SC becasue

Back 17

Marketing, production, and finance all have different goals. SCM can be used to deal with these conflicts.

Front 18

KPI

Back 18

Key Performance measures:

Used to evaluate performance.

Front 19

Types of KPI's

Back 19

1. Strategic performance- long term goals of the business (like profitability)

2. Tactical performance- intermediate term goals to support strategic performance like adhering to production plans and budgets.

3. Operational performance- daily work routines. like work center cycle times.

Front 20

Balanced Scorecard

Back 20

An organizational tool for assessing performance against KPIs. must measure against companies strategic goal. It includes performance from:

1. customer perspective

2. business process perspective

3. financial pers.

4. innovation and learning persp.

Front 21

Materials management balances...

Back 21

objectives of marketing, production and finance by managing the flow of materials.

a person in this job function would be " supply chain manager" etc.

Front 22

MPC

Back 22

Manufacturing Planning and control--

It is a planning system that serves as a template for Manufcaturing Resources planning (MRP). it is the system used by manuf to see demand, plan, and execute and contact production.

Materials management is is responsible for coordinating and facilitating MPC.

MPC is IT driven.

Front 23

MRP

Back 23

Manufacuring Resource planning. short term planning at the end-item or product component level. like the components.

Front 24

objectives of manufacturing

Back 24

- the right products

- of the right quality

- in the right quantities

- at the right time

- at the right cost

Front 25

Priority vs capacity

Back 25

Priority related to demand and capacity relates to supply.

Front 26

MPS

Back 26

Master Production Scheduling or Master scheduling. short to medium term planning at the end time product level. like specific models.

Front 27

ERP

Back 27

MRP evolved to closed loop MRP and then to ERP

Front 28

Lean focuses on

Back 28

eliminating non-value added/waste. creating contiuous flow. empower empployees. CI.

Front 29

TQM

Back 29

total quality management. customer focus. ID cost of quality. CI. taking actions to solve problems.

Front 30

Six Sigma

Back 30

reducing defects by decreasing variation. goal is 3.4 defect per million opps.