Apex Glossary A-G

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1 Diamond

Back 1

A rating of the American Automobile Association (AAA). “These establishments typically appeal to the budget-minded traveler. They provide essential, no-frills accommodations. They meet the basic requirements pertaining to comfort, cleanliness, and hospitality.”

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1 Star

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A Mobil Travel Guide Rating. “A Mobil One-Star Lodging Establishment is a limited service Hotel/Motel/Inn that is considered a clean, comfortable and reliable establishment.”

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1 for 50 1/50

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One for Fifty. Facility complimentary room policy: one complimentary room night for every fifty room nights picked up and paid for. While 1/50 was once the standard, the complimentary policies vary per hotel and/or event.

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100% Star Billing

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Requirement by artist that his/her name appear in a type style and size equal to or greater than other names in advertising and promotional materials and media.

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110/60

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Common term describing normally available current in North American Continent. The full expression is 110 volt/60 cycle. Many European and South American areas have 220 volt/50 cycle power only.

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2 Diamond

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A rating of the American Automobile Association (AAA). “These establishments appeal to the traveler seeking more than the basic accommodations. There are modest enhancements to the overall physical attributes, design elements, and amenities of the facility typically at a moderate price.”

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2 Star

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A Mobil Travel Guide Rating. “A Mobil Two-Star Lodging Establishment is a Hotel/Resort/Inn that is considered a clean, comfortable and reliable establishment, but also has expanded amenities, such as a full-service restaurant on the property.”

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20-Footer

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A 20' by (usually) 10' exhibit space. Similar terminology (a 30 footer, etc.) may be used.

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24-Hour Hold

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A term used to describe the type of reservation made on function space within a venue (hotel, convention center, etc.). An event organizer who has 24-hour hold on a space has exclusive use and access to that space for a period of 24-hours, usually 12:01 am – 12:00 pm.

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24-Hour Power

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When an exhibitor orders power to be left on in a booth/stand for 24 hours during run of the event; often required when there are refrigerators, fish tanks, or computers in booth/stand.

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2-by-2 Slide

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Piece of 35mm photographic film in a 2-by-2 inch (5-by-5 centimeter) cardboard, glass, or plastic mount. See SLIDE. See Also Slide

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2-D Bar Code

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A larger-than-average bar code that uses the PDF417 standard (the same used for e-stamps). Stores up to 1,800 characters in bar code on standard paper badge, which can then be used by exhibitors to get contact information from registrants.

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3 Diamond

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A rating of the American Automobile Association (AAA). “These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided.”

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3 Star

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A Mobil Travel Guide Rating. “A Mobil Three-Star Lodging Establishment is a Hotel/Resort/Inn which is well-appointed, with a full-service restaurant and expanded amenities, such as, but not limited to: fitness center, golf course, tennis courts, 24-hour room service, and optional turndown service.”

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3-Dimensional

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3-D. A flat image having the effect of three dimensions.

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3-Phase

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Type of alternating current used in high powered electrical applications.

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3-Wire

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Term describing electrical cable with one continuous ground wire in addition to positive and negative wires.

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4 Diamond

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A rating of the American Automobile Association (AAA). “These establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.”

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4 Star

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A Mobil Travel Guide Rating. “Mobil Four-Star Lodging Establishment is a Hotel/Resort/Inn which provides a luxury experience with expanded amenities in a distinctive environment. Services may include, but are not limited to: automatic turndown service, 24 hour room service, and valet parking.”

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4-Color Separation

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Process of printing a full color image utilizing four colored screened patterns from which printing plates can be engraved.

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4-Hour Call

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Minimum work period for which union labor must be paid in special circumstances (generally, a minimum call is one hour.). Not to be confused with minimum charges to exhibitors applied by contractors that service events.

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5 Diamond

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A rating of the American Automobile Association (AAA). “These establishments reflect the characteristics of the ultimate in luxury and sophistication. Accommodations are first class. The physical attributes are extraordinary in every manner. The fundamental hallmarks at this level are to meticulously serve and exceed all guest expectations while maintaining an impeccable standard of excellence. Many personalized services and amenities enhance an unmatched level of comfort.”

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5 Star

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A Mobil Travel Guide Rating. “A Mobil Five-Star Lodging Establishment provides consistently superlative service in an exceptionally distinctive luxury environment with expanded services. Attention to detail is evident throughout the Hotel/Resort/Inn from the bed linens to staff uniforms.”

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501c

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A section of the IRS code that defines, and governs the actions of various types of tax-exempt organizations. For example, 501c(3) organizations are non-profit, educational, charitable and scientific organizations.

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6 Box

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An electrical outlet that will accommodate 6 plugs. Sometimes called Sex Box. See DOG HOUSE.

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See Also Dog House

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6-by-6 Rule

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Audiovisual guidelines by which no transparency of slide should contain more than six words per line of text and no more than six lines of text.

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a la Broche

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Cooked on a skewer. Can be beef, chicken or shrimp. See EN BROCHETTE. See Also SHISH KEBOB. See Also en Brochette Shish Kebob

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a la Carte

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French term meaning "from the menu." Each item is individually priced. Used in tour literature to indicate a choice of dishes will be available.

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a la Grecque

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Prepared Greek style with tomatoes, garlic, black olives and parsley.

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a la King

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Cooked in white cream sauce with vegetables (e.g., Chicken à la King).

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a la Meunière

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(moonyare) Dredging, a technique that allows flour to form a thin, golden crust on sautéed or fried items, (e.g., Trout Meunière).

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a la Mode

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1) In the style of. 2) Ice cream on pie. 3) Mashed potatoes on beef.

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a la Provencale

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Prepared with garlic and olive oil.

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a la Vapeur

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Steamed.

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A List

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A catering department's steady, extra employees. They are the first called to work when temporary help is needed.

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A/C

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Air Conditioning. See HVAC. See Also HVAC

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A/V Contractor

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Supplier of technical staff and audiovisual equipment (e.g. projectors, screens, sound systems, video, and staging).

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A/V Request Form

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Form given to speakers during the planning stages of an event to allow them to request the audiovisual equipment they will need for their presentations.

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A/V Technician

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An audiovisual professional who is responsible on-site for lighting, sound, video, staging or other similar elements of an event function.

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A1

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1) First class condition. 2) A name brand steak sauce.

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A440

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Designated international pitch to which pianos are tuned.

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AA

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1) Alcoholics Anonymous. 2) American Airlines.

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AAA

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American Automobile Association.

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AAAE

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American Association of Airport Executives.

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AAF

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American Academy of Florists

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AAR

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Against All Risks. A term often found in insurance policies and contracts.

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AATTA

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African-American Travel and Tourism Association

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Above the Line Advertising

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Traditional commission-paying media: press, TV, radio, cinema, outdoor; media handled by full-service agencies.

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Absorption

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Ability of a material to absorb sound energy and reduce sound intensity.

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Absorption Coefficient

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Efficiency of a material to absorb sound at a particular frequency (which relates to sound wave length and material thickness).

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Abstract

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1) Written summaries of speeches or papers, generally between 200-500 words. See CALL FOR PAPERS. See Also CONFERENCE PAPERS. 2) Laser presentations, graphic designs or patterns that are not representational of concrete objects. 3) A brief statement of content.

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See Also Call for Papers Conference Papers

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Abstract Board

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Usually rolling corkboards used for attaching copies of research papers for authors to discuss with participants. See POSTER SESSION.

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See Also Poster Session

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AC Cable

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Any wire conductor, regardless of size or connection, that carries an alternating current.

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AC Hum

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Humming sound heard in an audio system, usually the result of a Ground Loop which is being amplified by the system.

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Academic Conference/Seminar

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See COLLOQUIUM.

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See Also Colloquium

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Acceleration Clause

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A provision sometimes used in contracts to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default or lack of credit by the organization. May also apply in other situations, such as assignments. Sometimes used in a hotel to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default by organization.

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Accent Lighting

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Directional lighting used to highlight a particular area or object to draw attention to that portion of the field of view.

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Acceptance

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A requirement for entering into a binding contract. If a contract proposal (offer) is made, it is accepted if the offeree signs the offer as submitted. If the offeree makes any changes to the offer before signing, it is a counter offer, not acceptance.

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Accepted Practices Exchange

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APEX. An initiative of the meetings, conventions & exhibitions industry managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry.

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Access Panel

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Removable panel or section of exhibit to permit access to lamps, projectors, mechanisms, etc.

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Accessibility

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1) Airline lift into and out of a destination. See Also LIFT. 2) Capable of being used by people with physical challenges and disabilities. This is an important aspect of the United States’ Americans with Disabilities Act (ADA).

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See Also Lift

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Accessorial Charges

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Generally refers to air-freight shipments. Airfreight forwarders can provide many services generally not available from common carriers. In most cases, these charges are not included in the per-pound rate of the carriers. Services include, but are not limited to, inside pickups & deliveries, special pickups & deliveries (specific time of day), waiting time, etc.

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Accident Report

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A document prepared to record information including time, date, location, parties involved, witnesses, and nature or description of an incident. See INCIDENT REPORT.

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See Also Incident Report

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Accommodation

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1) Any seat, berth, room, or service provided and/or sold to a guest, attendee or passenger. 2) Under the Americans with Disabilities Act (ADA), a step taken to allow a person with a disability to participate in an event or employment.

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Accompanying Person

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Guest or spouse of an attendee.

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Account Sheet

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1) Form used to keep track of number of rooms sold and/or still available. See TALLY SHEET. 2) Designates equipment, materials and teaching aids used in sound and visual presentations.

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See Also Tally Sheet

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Accreditation

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Official authorization or approval; to provide with credentials; to send (an envoy) with letters of authorization; to recognize or vouch for as conforming with a standard; to recognize a college as maintaining academic standards; to consider or recognize as outstanding; approval given by various trade associations to a travel agency allowing the sale of tickets and other accommodations.

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Accrual Accounting

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1) An accounting method that enters income and expenses into the books at the time of contract versus when payment is received or expenses incurred (cash accounting). 2) A system in which revenue and expenses are accounted for as soon as they are committed.

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Acetate

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Film positive or negative from which silk screens are produced. Also, a family of plastics for light transmission and surface protection.

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Acetone

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Solvent and/or adhesive agent for bonding many plastic materials.

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Acknowledgement

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Written notice that a room reservation request has been received and is being processed.

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ACME

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Association for Convention Marketing Executives. A member of the Convention Industry Council.

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ACOM

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Association for Convention Operation Management. A member of the Convention Industry Council.

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ACON

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Air conditioned. See A/C. See Also HVAC.

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See Also A/C HVAC

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Acoustic Baffle

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Absorptive board or sound barricade that can be placed around or between acoustic sources to provide sound isolation or deadening and reduce acoustic leakage between multiple microphones (e.g. in a recording studio or live musical performance stage set-up).

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Acoustical Tile

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Composition board made into squares and placed upon the ceiling or walls to reduce sound.

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Acoustician

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Specialist in the behavior and control of audio energy within an environment.

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Acoustics

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Study of the performance of sound energy. Also the way in which sound energy performs in a given space.

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ACRA

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American Car Rental Association.

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Across the Board

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Includes everything; inclusive.

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Acrylic

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The family of clear, color, and translucent thermoplastic resins such as Plexiglas or Lucite.

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Acrylic Emulsion

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A water-based latex made of acrylic polymer and used for coatings and/or impregnations.

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Act of God

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An extraordinary natural event such as extreme weather, flood, hurricanes, tornadoes, earthquake or similar natural disaster that cannot be reasonably foreseen or prevented over which a contracting party has no reasonable control, making performance of the contract illegal, impracticable or impossible, thus the parties have no legal responsibility to continue performance of the contract. See FORCE MAJEURE.

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See Also Force Majeure

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Action Station

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Chefs prepare foods to order and serve them fresh to guests. Also called Performance Stations, or Exhibition Cooking. Popular items for action stations include: pasta, grilled meat or shrimp, carved meats, sushi, crepes, omelets, flaming desserts, Caesar Salad, etc.

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Active Crossover

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An electronic device which filters and selectively amplifies frequencies, separating the frequencies into sections or bands, and routing them to outputs designed to drive power amplifiers and in turn, speakers. The frequencies filtered depend on the electrical value of the component parts in the circuits of the device, but not on the source or load impedances connected to the device, except in the case where the crossover is actually a passive crossover designed for insertion in the medium-level signal lines of an audio system rather than in speaker lines.

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Active Language

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The language being used by the speaker.

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Actual Cash Value

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ACV. Replacement cost of lost or damaged property less depreciation.

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Actual Weight

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Also known as gross shipping weight. Determined by (1) weighing a vehicle empty, (2) loading a shipment and returning the vehicle to the scale to obtain the weight, and (3) subtracting the two weights. Can also be obtained by individually weighing each piece of freight.

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Ad Hoc Committee

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Committee formed to deal with a specific issue to be resolved upon making its final report.

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Ad Valorem Tax

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Tax applied to an item according to the value of an item. See DUTY.

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See Also Duty

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ADA

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Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities.

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ADA Compliant

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Ready to or disposed to perform in accordance with the Americans with Disabilities Act.

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Additional Insured

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An individual or organization listed as covered by a primary insurance agreement.

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Add-One

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Any component of a package tour that is not included in the package price, but may be purchased as an added feature or to extend the length of the package. Tour options are purchased at additional cost.

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Adjoining Rooms

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Rooms with common walls, which do not have connecting doors.

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Adjustable Standard

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Vertical support that allows shelf bracket to be affixed at any point in the support.

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Adlux

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A black and white photo transparency.

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ADME

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Association of Destination Management Executives. A member of the Convention Industry Council.

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Admission Card

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Admission card confirming a booking and registration to an event. See CONGRESS CARD.

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See Also Congress Card

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Admission Ticket

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Ticket used for admission to an event.

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Adult Learner

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A student who is independently employed and usually pursuing education to attain a specific, practical goal.

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Adult Staff-to-Child Ratio

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The ratio of adults to children required during a childcare/youth program. Accepted ratios are 3:1 for infants, 4:1 for toddlers, 6:1 for children up to eight years old.

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Advance Deposit

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Amount of money paid to secure a room, facility or service in advance.

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Advance Order

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An order for goods and/or services ordered before the move-in date for an exhibition. Usually less expensive than a FLOOR ORDER.

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See Also Floor Order

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Advance Rate

Back 117

Fees associated with advance orders, which typically include discounts when paid in advance.

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Advance Registration

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Booking before an event takes places. Allows attendees to register for an event before it actually takes place. Done through mail, phone, internet or fax. See PRE-REGISTRATION.

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See Also Pre-Registration

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Adventure Tour

Back 120

A TOUR designed around an adventurous activity such as rafting, hiking or ballooning.

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See Also Tour

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Advertising

Back 122

Information about an event that the organizer pays to have printed or announced in various forms of media (e.g. press, TV, radio, cinema, outdoor).

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Advertising Specialties

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Promotional items which include a firm's name and/or marketing message.

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Advisory Board

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A group that offers advice or counsel to event organizer, event management, or other organization on strategic options such as conference content, exhibitor matters, contracting policies or other issues.

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Advisory Capacity

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A term indicating that a shipper's agent or representative is not empowered to make definitive decisions or adjustments without approval of the group or individual represented. See WITHOUT RESERVE.

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See Also Without Reserve

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AED

Back 127

Automated External Defibrillator. Device installed in many large public areas (e.g. airports, hotels, convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack.

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Affiliation

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Union of a society, firm or political party with another, but without loss of identity.

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Affinity Group

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Group sharing common interest, usually people who are members of an organization.

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Affixed Merchandise

Back 130

Products fastened to a display.

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Affreightment (Contract of)

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An agreement between a shipping line (or similar carrier) and an importer or exporter in which cargo space is reserved on a vessel for a specified time and at a specified price. The importer/exporter is obligated to make payment whether or not the shipment is made.

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Agenda

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A list, outline or plan of items to be done or considered at an event or during a specific time block. May include time schedule.

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Agent

Back 133

1) Broadly, one who acts or has the power to act: more usually, one that acts as the representative of another. Most frequently in travel, a specific kind of agent such as a retail travel agent. 2) Person that obtains engagements for entertainers, is paid by the entertainers and has no contract for production responsibilities. 3) Person in a speaker bureau/agency that acts on behalf of the seller (speaker) or on behalf of the buyer (customer).

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Agricultural Meeting

Back 134

An event relating to the production of crops, meat, milk or eggs.

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AH&LA

Back 135

American Hotel and Lodging Association. A member of the Convention Industry Council.

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Air Cargo

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Any property carried, or to be carried, in an aircraft, excluding passenger baggage.

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Air Consignment Note

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A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically, it is a non-negotiable instrument of air transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the airport of destination according to specified conditions. A bill of lading that covers domestic and international flights transporting goods. See AIR WAYBILL. See Also BILL OF LADING, INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING.

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See Also Air Waybill Bill of Lading Inland Bill of Lading Ocean Bill of Lading Through Bill of Lading

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Air Express

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Expedited airfreight, usually referring to overnight air.

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Air Freight

Back 140

Materials shipped via airplane.

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Air Wall

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Movable barrier that partitions a large area into smaller areas. May be sound resistant, but not necessarily sound proof. See DIVIDER. See Also MOVABLE WALL, PARTITION.

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See Also Divider Movable Wall Partition

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Air Waybill

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A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically, it is a non-negotiable instrument of air transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the airport of destination according to specified conditions. A bill of lading that covers domestic and international flights transporting goods. See AIR CONSIGNMENT NOTE. See Also BILL OF LADING, INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING.

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See Also Air Consignment Note Bill of Lading Inland Bill of Lading Ocean Bill of Lading Through Bill of Lading

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Airfreight Forwarder

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An airfreight company that transports freight via scheduled airlines. Forwarders do not operate their own planes.

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Airport Hotel

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Hotel located near a major airport; usually does not have a lot of recreational facilities.

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Air-Ride Suspension

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Smoothest ride for fragile cargo, made possible by two to four air bags located at the rear axle of the trailer, tractor or fifth-wheel.

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Aisle

Back 148

1) Area between a booth/stand for audience traffic movement. 2) Space between sets of tables, chairs or a booth/stand to allow passage of attendees. See GANGWAY.

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See Also Gangway

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Aisle Carpet

Back 150

Carpet installed in aisles.

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Aisle Sign

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A sign, usually suspended, indicating aisle numbers or letters.

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All Expense Tour

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See INCLUSIVE TOUR.

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See Also Inclusive Tour

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All Suite Hotel

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See SUITE HOTEL.

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See Also Suite Hotel

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All-Inclusive Tour

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See INCLUSIVE TOUR.

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See Also Inclusive Tour

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All-Risks Insurance

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Insurance against loss of or damage to property arising from any fortuitous cause except those that are specifically excluded. An insurance contract which provides All-Risks Insurance is an All-Risks policy.

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Alpha List

Back 159

A list arranged in alphabetical order, such as definitions in a glossary or event attendees.

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Alteration

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A change made by the client after any part of the production process has begun. Usually billed as an extra charge.

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Alternate Media

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Alternatives to print materials (e.g. Braille, large print, etc.) provided to assist people with disabilities in achieving full participation.

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Alternative Dispute Resolution

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Method for resolving disputes without going to court.

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Alumni Tour

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A TOUR designed for those people who have previously traveled with a particular tour company. Also Called REUNION TOUR.

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See Also Tour

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Amandine

Back 165

Served with thinly sliced almonds, sautéed in butter.

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Ambience

Back 166

Distinctive acoustical characteristic of a room or acoustic space due to the many sound reflections in the space (e.g., rooms that are said to be acoustically “dead” lack ambience).

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Ambient Light

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1) Level of illumination from natural lighting sources already existing in an environment. 2) Uncontrolled and unintended illumination.

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Amenity

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Complimentary items in sleeping rooms such as writing supplies, bathrobes, fruit baskets, shower caps, shampoo and shoe shine mitt provided by facility for guests.

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American Breakfast

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A meal of fruits and/ or juices, cereal, eggs, meat, bakery goods and hot or cold beverages.

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American Plan

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AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP). See INCLUSIVE RATE. See Also BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN.

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See Also Inclusive Rate Bermuda Plan Continental Plan Demi-Pension European Plan Modified American Plan

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American Reception

Back 172

Stand-up social function with beverage and sufficient food to replace a main meal.

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American Service

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Food is plated in the kitchen and placed before the guest. Side dishes are used for bread and butter and salad. Food is served from the left, beverages from the right, and all items are removed from the right. This is generally the service used for banquets. See PLATED SERVICE.

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See Also Plated Service

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Americans with Disabilities Act

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ADA. U.S. legislation passed in 1992 requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities.

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AMMC

Back 176

Alliance of Meeting Management Companies. A member of the Convention Industry Council.

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Amorphic Lens

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Special lens for projectors used to eliminate distortion in abnormally wide throws.

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Amperage

Back 178

An International System unit for the amount of electrical current transferred from one component to another. This specification is often important when considering the amplifier loudspeaker interface. See AMPERE.

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See Also Ampere

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Ampere

Back 180

The standard measurement of current.

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Amphitheater

Back 181

Outdoor facility with a flat performance area surrounded by rising rows of seats or a grassy slope allowing the audience to view the performance. The seating area is usually a semi-circular shape or adapted to the surrounding landscape.

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Amplification

Back 182

Increase in signal quantity of either amplitude or power level.

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Amplifier

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Amp. 1) Device which increases the voltage and/or power level of signals fed through it. 2) Device enabling sound to be intensified.

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Amplitude

Back 184

Extreme range of a fluctuating quantity, as an alternating current, swing of a pendulum, etc., generally measured from the average or mean to the extreme. Also used to make reference to the overall volume of a signal.

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AMS

Back 185

Association Management Software

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Analog

Back 186

A method of conveying data electronically in relation to a television, radio or telephone signal by varying its frequency or amplitude.

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Anamorphic Lens

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Lens adapter designed to produce a wide screen image.

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Anchor

Back 188

An auger-type device used to secure the guy ropes of a tent to the ground, ranging in length from 30-48 inches with a helix of 4-8 inches in diameter. Anchors hold better than stakes do in bare earth and sand. See STAKES.

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See Also Stakes

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Ancillary Activities

Back 190

All event-related support services within a facility that generate revenue.

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Ancillary Center

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Event facility that is typically part of a larger hospitality complex.

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Andragogy

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The art and science of helping adults learn as opposed to pedagogy, which is the science of helping children learn.

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Androgogic Model

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Knowles Theory. A theory that proposes that for adults to learn, the following must be addressed: adults need to know why they need to learn something; adults need to learn through experience; adults view learning as problem solving; adults only learn when the material is immediately relevant.

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Angels on Horseback

Back 194

Baked bacon-wrapped oysters.

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Animation

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A technique that creates an illusion of movement when used in rapid sequence.

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Ann.

Back 196

Announcer.

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Anncr.

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Announcer.

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Anodizing

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The process of preserving metal by adding a protective oxide film by an electrolytic process.

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ANSI

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American National Standards Institute. An organization responsible for fostering the development of and approving technology standards in the United States. www.ansi.org

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Answer Print

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The first positive print of a movie film made from the rough edited negative.

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Anti-Discrimination Laws

Back 201

Laws that protect individuals or groups from bias and discrimination on the basis of factors such as age, sex, religion, national origin or disability. Anti discrimination laws may be imposed on the local (e.g. city, county), state or federal level. Federal laws prohibit discrimination in any place of public accommodation. Anti-discrimination provisions are sometimes included in contracts to allow a party to the contract to cancel without liability in the event the other party or parties is found guilty of engaging in discriminatory practices.

Front 202

Antidiversion Clause

Back 202

See DESTINATION CONTROL STATEMENT.

Front 203

See Also Destination Control Statement

Front 204

Antipasto

Back 204

Italian appetizers that include olives, salami, peppers, marinated vegetable salads, sliced meats, cheeses and other similar foods.

Front 205

Anti-Stat for Carpet

Back 205

A spray that helps reduce static electricity in carpets.

Front 206

Antistat Wax

Back 206

A solution applied to plastics to minimize dust accumulation.

Front 207

Antitrust Laws

Back 207

Legislation designed to promote competition and prevent unfair practices that may lead to monopolies or suppression of competition.

Front 208

Anvil Case

Back 208

Reinforced molded plastic case, normally with foam cut-outs for transporting fragile materials.

Front 209

AoD

Back 209

Audio on Demand. Streaming Audio delivered via a network, available anytime, anywhere.

Front 210

AP

Back 210

American Plan. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP). See INCLUSIVE RATE. See Also BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN.

Front 211

See Also Inclusive Rate Bermuda Plan Continental Plan Demi-Pension European Plan Modified American Plan

Front 212

Aperture Width/Height

Back 212

Actual slide or film frame dimensions.

Front 213

APEX

Back 213

Accepted Practices Exchange. An initiative of the meetings, conventions & exhibitions industry managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry.

Front 214

APEX Fare

Back 214

Advance Purchase Excursion Fare (airline). Special fare at a lower rate.

Front 215

Appellation

Back 215

1) Designated wine growing areas governed by the rules and regulations of a country's federal local government body. Rules vary from country to country but are similar in their attempt to stimulate the production of quality wines. Regulations are established by the Appellation d'Origine Contrôlée (AOC) in France, the Denominazione di Origine Controllata (DOC) in Italy, the Denominaçao de Origem Controlada (DOC) in Portugal, the Denominación de Origen (DO) in Spain and the Bureau of Alcohol, Tobacco and Firearms (BATF) in the United States. 2) Synonym for name.

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Appetizer

Back 216

Any small, bite-size food served before a meal to whet and excite the palate. Used synonymously with the term Hors d' Oeuvres, though this term more aptly describes finger food, whereas appetizer can also apply to a first course served at table.

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Application Service Provider

Back 217

ASP. A company that manages and distributes software-based solutions to customers across a wide area network from a central data center. In essence, ASPs are a way for organizations to outsource some or almost all aspects of their information technology needs.

Front 218

Application Sharing

Back 218

A feature of many videoconferencing systems that allows two or more people to use the same software program, even if all do not have it on their computer or conferencing system.

Front 219

Appliqué

Back 219

Any item applied to fabric or other surfaces for the purpose of decor.

Front 220

Appointed Entity

Back 220

Airline ticket sales outlet, such as a travel agency, accredited by the International Air Transport Association (IATA).

Front 221

Apprentice

Back 221

An individual who works in exchange for the learning experience, often unpaid.

Front 222

Apron

Back 222

Part of a stage in front of the main curtain.

Front 223

AQ

Back 223

Any quantity.

Front 224

Arbitrage

Back 224

The process of buying foreign exchange, stocks, bonds, and other commodities in one market and immediately selling them in another market at higher prices.

Front 225

Arbitration

Back 225

Private dispute resolution process, often referred to as alternate dispute resolution, in which the parties agree to submit their dispute to an impartial third party for a decision. Depending on the type of arbitration, the arbitrator's decision may or may not be binding. Several organizations, including the American Arbitration Association and JAMS-Endispute, handle arbitration claims. Courts may require some disputes be submitted to arbitration instead of or prior to the formal trial process.

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Arc Light

Back 226

A light source providing high-intensity light utilizing a positive and negative metal rod (instead of a lightbulb) for large screens or long projection distances; also used in follow spotlights; replaced by xenon lamps in the 1980s.

Front 227

Arch

Back 227

A curved display ceiling that spans two points, such as a ceiling or entryway.

Front 228

Architectural Cuisine

Back 228

Menu items where food is stacked for height, such as endive boats filled with salad greens. See VERTICAL CUISINE.

Front 229

See Also Vertical Cuisine

Front 230

Area Agreement

Back 230

A union contract covering companies and unions that bargain on an area-wide basis.

Front 231

Arena

Back 231

Facility type featuring a large flat main floor surrounded by fixed seats in a sloping oval or modified oval shape, much steeper that the typical theater. Some are arranged in two or more tiers. Sight lines are nearly always designed for events the size of a hockey floor, circus, ice show, or basketball court.

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Argon

Back 232

An inert, colorless, odorless gas that creates a blue-green color inside a laser tube.

Front 233

Armorply

Back 233

A term for plywood or lumber with a metal veneer.

Front 234

Arranged Environment

Back 234

A learning environment with planned physical set-up and seating arrangements.

Front 235

Arrival Manifest

Back 235

An itemized list of anticipated dates and times of arrival of group members.

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Arrival Notice

Back 236

A document issued by railroads, airlines and maritime services identifying the shipment is sent to the consignee or their agent and informing consignee/agent of cargo’s arrival.

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Arrival Pattern

Back 237

Anticipated dates and times of arrival of group members.

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Arrival Time

Back 238

Time or approximate time guests plan to arrive at a facility.

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Arrival/Departure Pattern

Back 239

A description of arrival and departure activities of an event’s attendees. See MAJOR ARRIVAL. See Also MAJOR DEPARTURE, GROUP ARRIVALS/DEPARTURES. This information should be included in the specifications guide for an event.

Front 240

See Also Major Arrival Major Departure Group Arrivals/Departures

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Art

Back 241

Any materials (drawings, photographs, type) used in preparing camera-ready art. Also known as artwork.

Front 242

Articles and By-laws

Back 242

Rules adopted by an organization for managing its internal affairs.

Front 243

As Directed

Back 243

Based on time and at the direction of the customer.

Front 244

ASAE

Back 244

American Society of Association Executives.

Front 245

ASCAP

Back 245

American Society of Composers, Authors, and Publishers. A membership organization that represents individuals who hold the copyrights to music written in the United States and grants licensing agreements for the performance of that music.

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ASCII

Back 246

American Standard Code for Information Interchange. A code that assigns numbers to alphabetic, numeric and certain other characters. ASCII is the most common format for text files in computers and on the Internet.

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Ash Stand

Back 247

Stand which holds ashtrays. A receptacle for tobacco ashes; an ashtray; ash can.

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Aside

Back 248

A dramatic device in which an actor speaks directly to the audience while other individuals onstage supposedly do not hear him or her.

Front 249

ASM

Back 249

Assistant stage manager.

Front 250

ASP

Back 250

Application Service Provider.

Front 251

See Also Application Service Provider

Front 252

Aspect Ratio

Back 252

The ratio of image width to height; pertaining to audiovisual, video and slides.

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Assembly

Back 253

1) The process of erecting display component parts into a complete exhibit. 2) A general or formal meeting of an organization attended by representatives of its members for the purpose of deciding legislative direction, policy matters, the election of internal committees and approval of balance sheets, budgets, etc. Consequently, an assembly usually observes certain rules of procedure for its meetings; mostly prescribed in its Articles & By-laws.

Front 254

See Also Articles and By-laws

Front 255

Assessment

Back 255

1) The process used to evaluate a participant's skill level with respect to a set of materials or requirements. 2) A charge to a supplier(s) from a service entity such as Convention Bureau, Housing Bureau, etc. that is for a specific service such as convention center fees, busing, housing or other that is part of an event customer's agreement. This assessment is normally paid to the service provider directly by the supplier. Compare with REBATE.

Front 256

See Also Rebate

Front 257

Asset

Back 257

Something of value that is owned.

Front 258

Assistant Lead Dispatcher

Back 258

The onsite staff member second in command of the transportation system. Assists the lead dispatcher and fills in when the lead dispatcher is not on site. Normally the assistant lead dispatcher is assigned to the command center.

Front 259

Association

Back 259

An organized group of individuals and/or companies who band together to accomplish a common purpose, usually to provide for the needs of its members. Usually nonprofit. See TRADE ASSOCIATION.

Front 260

See Also Trade Association

Front 261

Association Agreement

Back 261

1) A union contract covering companies and unions that bargain on an area-wide basis. 2) A union contract negotiated by a group of employers through an employer's association with the union representing their employees.

Front 262

Association Booth/Stand

Back 262

An exhibit booth/stand at which an association provides information about its purpose and services to members and prospective members.

Front 263

Association Meeting

Back 263

An event initiated by an association. See ASSOCIATION.

Front 264

See Also Association

Front 265

Association Staff

Back 265

An individual who works for an association.

Front 266

ASTA

Back 266

American Society of Travel Agents.

Front 267

ASTD

Back 267

American Society for Training and Development.

Front 268

Asynchronous Learning

Back 268

Any learning event that is delivered after the original live event or where the interaction is delayed over time. Typically this is on-demand and can be to video-on-demand (VoD), audio-on-demand (AoD), correspondence courses, email messages, bulletin boards, etc.

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At Liberty

Back 269

Euphemism used by actors, consultants, and others for unemployed or available for work. Those who are unemployed.

Front 270

At Sight

Back 270

A phrase indicating that payment on a draft or other negotiable contract is due upon demand.

Front 271

At Site

Back 271

Location of event or exhibit. See ON-SITE.

Front 272

See Also On-Site

Front 273

ATA

Back 273

Air Transport Association of America. A member of the Convention Industry Council.

Front 274

ATA Carnet

Back 274

An international customs document that permits duty-free and tax-free temporary import of goods for up to one year. It eliminates or reduces VAT charges, customs fees, and bond fees. The initials "ATA" are an acronym of the French and English words "Admission Temporaire/Temporary Admission." ATA Carnets cover commercial samples; professional equipment; and, goods for presentation or use at trade fairs, shows, exhibitions, etc. Items not covered are consumable or disposable goods, which will not be returned home.

Front 275

At-a-Glance Program

Back 275

Condensed, quick reference version of an event's program. See POCKET PROGRAM.

Front 276

See Also Pocket Program

Front 277

ATC

Back 277

Air Traffic Conference of America (a division of the Air Transport Association (ATA).

Front 278

Athletic Meeting

Back 278

An event that involves sports or athletic equipment. Athletes, guests or attendees may be in competition or demonstration.

Front 279

Atmospheric

Back 279

A term used to describe a lighting effect created by laser light projected through the air, often enhanced with theatrical fog; also known as aerial beams

Front 280

Atmospherics

Back 280

Use of color to create a mood in a room or exhibit.

Front 281

Attendance

Back 281

Total number of people at an event.

Front 282

Attendee

Back 282

An individual, registered for or participating in an event. Includes delegates, exhibitors, media, speakers, and guests.

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Attendee Brochure

Back 283

Direct mail piece sent to current and prospective attendees that promotes the benefits of attending a specific event.

Front 284

Attendee Scope

Back 284

Where attendees come from. It is directly related to the spending characteristics of attendees who fall into each of these categories: INTERNATIONAL- Draws a national and international event audience; 15% or more of event delegates reside outside of event host country. NATIONAL-Draws a national event audience; More than 40% of delegates reside outside of a 400 mile (640 km) radius of event city. REGIONAL-60% of delegates reside within a 400 mile (640 km) radius of event city; Delegates may reside in a multi-state area and/or a regionally homogenous international area. STATE/PROVINCE- More than 80% of delegates reside in event state/province (or event-sponsoring state/province when held in state/province other than home state/province; More than 20% of delegates reside outside a 50 mile (80 km) radius of event site; State/provincial audiences are less inclined to use air travel and local auto rental than regional audiences. LOCAL-80% of delegates reside within a 50 mile (80 km) of radius of event site; Local audiences typically do not require overnight accommodations.

Front 285

Attenuate

Back 285

To reduce. In audio parlance, to reduce the level of an electrical signal as with a volume control.

Front 286

Attraction

Back 286

A natural or man-made facility, location, or activity that offers items of specific interest. An attraction can be a natural or scenic wonder (e.g. the Grand Canyon), a man-made theme park (e.g. Disneyland) ,a cultural or historic exhibition (e.g. World's Fair), or a wildlife/ecological park (e.g. zoo or aquarium).

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Attrition

Back 287

The difference between the actual number of sleeping rooms picked-up (or food-and-beverage covers or revenue projections) and the number or formulas agreed to in the terms of the facility’s contract. Usually there is an allowable shortfall before damages are assessed.

Front 288

Attrition Clause

Back 288

Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.

Front 289

au Gratin

Back 289

Foods sprinkled with crumbs and/or cheese and baked until browned

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au Jus

Back 290

Served with natural meat juices or gravy without thickening.

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au Lait

Back 291

With milk (e.g. café au lait).

Front 292

Audience Count

Back 292

The number of people in an audience. In a controlled situation, this number is most accurately found through ticket sales, turnstile counts, or established seating capacities. In a non-controlled situation, estimates from law enforcement agencies, park and recreation departments, or other organizations involved in crowd control are usually reliable. See COVER. See Also HEAD COUNT.

Front 293

See Also Cover Head Count

Front 294

Audience Left and Right

Back 294

Stage directions from the audience’s perspective. This is the opposite of STAGE LEFT AND RIGHT. See CAMERA LEFT AND RIGHT. See Also SCREEN LEFT AND RIGHT.

Front 295

See Also Stage Left and Right Camera Left and Right Screen Left and Right

Front 296

Audience Polling

Back 296

Computer application that enables voting and then collects and displays the results, simplifying decision-making among event participants.

Front 297

Audio Frequency

Back 297

Any frequency which humans hear, typically between a lower limit of about 12 hertz and an upper limit of about 20,000 hertz. This range of audio frequencies is also known as the “audio spectrum.”

Front 298

Audio Monitor

Back 298

1) Speaker for listening to the playback of tapes or records. 2) A loudspeaker used for listening to the playback of tapes or records and by musicians to hear themselves or other musicians on stage. 3) Conference call.

Front 299

Audioconference

Back 299

A conference using only voice transmissions between two or more sites.

Front 300

Audiovisual

Back 300

A/V. Equipment, materials, and teaching aids used in sound and visual presentations, such as television monitors, video, sound equipment, etc.

Front 301

Audiovisual Aids

Back 301

Audio and visual support for events, usually taking the form of film, slides, overhead projection, flip charts, sound equipment and blackboards.

Front 302

Audit

Back 302

A methodical examination and review of records pertaining to an event. For instance, an independent verification of attendance figures submitted by an exhibition’s producers.

Front 303

Audition

Back 303

A tryout performance before producers, directors, casting directors or others for the purpose of obtaining a part in a production or a booking as a speaker.

Front 304

Auditorium

Back 304

Room for gathering an audience for speeches, concerts etc. Often used to name entire facilities, though properly applied only to the seated portion of the facility in which the audience is assembled. Typically a building named in this way will be an arena or theater class building.

Front 305

Auditorium Lens

Back 305

A projection lens used for long distances.

Front 306

Auditorium Lights

Back 306

See HOUSE LIGHTS.

Front 307

See Also House Lights

Front 308

Auditorium Set-Up

Back 308

Seating arrangement where chairs are arranged in rows facing head table, stage or speaker. Variations are semicircular and V-shaped. See THEATER SET-UP.

Front 309

See Also Theater Set-Up

Front 310

Authorized Signatory

Back 310

A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization's master account.

Front 311

Autograph Table

Back 311

Traditionally, a table where a speaker autographs books after a speaking engagement. Many speakers currently use the term to mean the table at the back of the room from which they sell their products.

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Automatic Advance

Back 312

Feature on a slide projector which automatically inserts the next slide.

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Auxiliary Aids and Services

Back 313

1) Contracted services (e.g. stewards, technicians, interpreters, tour guides, etc.) that provide support for an event. 2) The use of adaptive equipment or assistance to ensure accessibility for people with disabilities.

Front 314

Auxiliary Business

Back 314

Business that is brought to the facility because of, or in conjunction with, an event. See IN CONJUNCTION WITH.

Front 315

See Also In Conjunction With

Front 316

Auxiliary Supply

Back 316

System for providing power, lighting, air conditioning, heating, catering and emergency battery systems.

Front 317

Average Room Rate

Back 317

1) Mathematical average of a series of sleeping room rates. 2) The total sleeping room revenue for a given period's occupied rooms divided by the number of rooms occupied for the same period. In this instance the average is commonly referred to as a hotel's Average Daily Rate (ADR).

Front 318

Awards Banquet/Celebration

Back 318

An event, usually formal, to honor outstanding performance.

Front 319

Awning

Back 319

A monopitch tent structure that is supported by a frame and is often foldable.

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Axis

Back 320

Imaginary center point.

Front 321

B&B

Back 321

1) Bed and Breakfast. 2) Brandy and Benedictine.

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b/g

Back 322

Background, as in background music.

Front 323

B/P

Back 323

Bills Payable.

Front 324

B2B

Back 324

Business-to-Business.

Front 325

Baby Spot

Back 325

1) Small spotlight in a booth/stand, usually 15 watt. 2) Small spotlight in the ceiling of function rooms used to highlight decor, such as centerpieces.

Front 326

Babysitting Facilities

Back 326

Arrangements for care of children during a short absence of the parents.

Front 327

Back Drape

Back 327

A drape, curtain or fabric panel that provides a soft, colorful background for a speaker. The audience's attention will be zeroed on the speaker with enhanced concentration and retention.

Front 328

Back Light

Back 328

1) A light source that illuminates any transparent or translucent material from behind. 2) A lighting instrument used behind and above a presenter to give more depth and better image when video taping or using image-magnification. 3) Lighting instrument used behind and above a presenter to give more depth and better image when video taping or using image-magnification.

Front 329

Back of the House

Back 329

A term used in hotels to refer to areas for staff only, as opposed to the front of the house.

Front 330

Back Projection

Back 330

Image projected on the back surface of a screen, which is placed between the viewer and the projector. See REAR PROJECTION.

Front 331

See Also Rear Projection

Front 332

Backbone

Back 332

A permanently installed series of cable comprised of copper wire cable and/or fiber optic cable, utilized as the main thoroughfare in a building to transmit voice and data signals in or out of the facility.

Front 333

Backdrop

Back 333

Drapes, curtain, or fabric panels at the back of a stage, speaker’s table, or exhibit booth/stand.

Front 334

Backline Equipment

Back 334

Equipment required by musicians that is needed in order to perform at an engagement. This varies from artist to artist and often must be rented by the event organizer. Generally, it is everything a live band needs, such as amplifiers, apart from the musicians and their instruments.

Front 335

Back-Lit Panels

Back 335

Three-dimensional structure (or box) with lights placed behind a transparent image.

Front 336

Backloader

Back 336

Truck which loads from a rear-opening door.

Front 337

Back-of-Room Sales

Back 337

The act and process of selling books, tapes, and other products at the back of the room, usually immediately after a speech.

Front 338

Backstage

Back 338

Portion of the theater behind the main curtain including stage, dressing rooms, and wings.

Front 339

Back-to-Back

Back 339

Travel or conference programs operating on a continuous or chronologically sequential basis so that one group arrives as another group departs or shortly thereafter.

Front 340

Back-to-Back Booth/Stand

Back 340

The standard exhibit configuration where booths/stands are placed in rows, back to back.

Front 341

Back-Up Facility

Back 341

Substitute facility that will serve as an as a viable alternative if the original facility become unavailable or inadequate for its intended purpose.

Front 342

Backwall

Back 342

1) The back wall (either hardwall or draped) of a perimeter, booth/stand/exhibit, or inline. 2) Panel arrangement at rear of booth/stand area.

Front 343

Backwall Booth/Stand

Back 343

An exhibit that is back to back with another exhibit or against a building wall. See PERIMETER BOOTH/STAND.

Front 344

See Also Perimeter Booth/Stand

Front 345

Badge

Back 345

Identifying sign, tag or emblem worn by event participants. Sometimes called a nametag.

Front 346

Baffle

Back 346

Partition to control light, air, sound, or traffic flow.

Front 347

Baguette

Back 347

Long French bread; crunchy crust.

Front 348

Baked Alaska

Back 348

Brick ice cream on cake, covered with meringue and browned quickly in the oven. Sometimes served flaming in a waiter parade.

Front 349

Baklava

Back 349

Russian, Greek or Turkish pastry made of flaky dough, honey, butter and chopped nuts.

Front 350

Balance Sheet

Back 350

A statement that indicates overall financial status by subtracting expenses from income.

Front 351

Baling Wire

Back 351

Thin gauged wire often used in display work for fastening or tying objects.

Front 352

Ball

Back 352

Formal social gathering for dancing.

Front 353

Ball Light

Back 353

Stationary adjustable light found on older model exhibits.

Front 354

Ballast

Back 354

A power supply used with arc or discharge lamps to control current through the bulb.

Front 355

Bananas Foster

Back 355

Dessert prepared with bananas, brown sugar, liqueur and served over vanilla ice cream. Often prepared flaming at table side.

Front 356

Band

Back 356

Portion of the audio frequency spectrum in the same way that green is a portion of the visible frequency spectrum. The audio frequency spectrum covers a range of over 10 octaves.

Front 357

Band Pass

Back 357

Set of two filters that attenuate frequencies beyond the frequency limits of a given band of frequencies. The telephone, for example, is a band pass filter that eliminates low frequencies below about 300 hertz and high frequencies above about 5,000 hertz, causing the characteristic telephone sound most people are familiar with.

Front 358

Banding

Back 358

Thin, flat wire used to hold cartons or crates together.

Front 359

Bandwidth

Back 359

The amount of information that can be transmitted in an information channel such as a telephone line, ISDN, or Ethernet. Higher bandwidth means that images and sound will load more quickly for use in videoconferences or on the Internet.

Front 360

Banjo

Back 360

Type of lightweight cloth used for backdrops.

Front 361

Bank Draft

Back 361

An order drawn for the payment of a specified sum of money through a bank to a particular person or entity.

Front 362

Bank Guarantee Cash Deposit

Back 362

Payable by the exhibitor to the forwarder, Customs agent, or official authorities in place of a temporary import bond to ensure the amount requested is the minimum amount of import duties and taxes that would be paid in case of final import.

Front 363

Bank Maze

Back 363

See STANCHIONS.

Front 364

See Also Stanchions

Front 365

Bank Pin

Back 365

Pin used for hanging booth/stand ID signs, alternative to S-HOOKS.

Front 366

Bank Remittance

Back 366

Money forwarded to a bank; may be by mail or electronic means.

Front 367

Bank Transfer

Back 367

Movement of funds between banks or from one bank account to another.

Front 368

Banner

Back 368

A suspended decorative or communicative panel, usually a temporary fabric or paper. Can be used as hanging signs.

Front 369

Banner Advertising

Back 369

An advertisement on a Web site which allows user to “click through” to the advertiser’s Web site.

Front 370

Banquet

Back 370

Formal, often ceremonial, dinner for a select group of people, often in honor of a particular person.

Front 371

Banquet Captain

Back 371

Person in charge of banquet service at food functions. For small functions, also serves as maitre d. For larger functions, may be responsible for a specific area of the dining room.

Front 372

Banquet Event Order

Back 372

BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.

Front 373

Banquet Manager

Back 373

A person in charge of banquet service.

Front 374

Banquet Round

Back 374

1) Round table used for meal service; depending on the diameter, can comfortably seat up to 12 persons. A round for 8 is usually 60-inches in diameter and is also called a 5-footer. The 66-inch round is a newer table size and seats 8 to 10. A round for 10is usually 72-inches in diameter and is also called 6-footer.

Front 375

Banquet Set-Up

Back 375

1) Seating arrangement where typically a grouping of rounds is set in such a way as to facilitate the serving of food, most often a hexagonal or square pattern. 2) Function-room set up and tear down. See HOUSEMAN.

Front 376

See Also Houseman

Front 377

Banquet Set-Up Manager

Back 377

In charge of function room set up, over housemen.

Front 378

Bare Booth/Stand

Back 378

Booth/stand with no services or facilities, meaning that these all have to be hired at an additional cost.

Front 379

Bargaining Agent

Back 379

Union recognized by the employer or designated by a government agency to act as the exclusive representative of employees in a bargaining unit.

Front 380

Bargaining Unit

Back 380

A group of employees designated by a government agency or accepted by the employer as constituting an appropriate unit for representation by a union.

Front 381

Barn Door

Back 381

Movable hinged flap used on stage lights to control light spill.

Front 382

Barrier-Free

Back 382

Absence of obstacles preventing handicapped persons from moving freely to all public areas within a building.

Front 383

Barriers to Entry

Back 383

Conditions that create difficulty for competitors to enter the market. For example, monopolies, cartels, copyrights, trademarks, patents, dedicated distribution channels and high initial investment requirements.

Front 384

Barter

Back 384

Trade in which merchandise or service is exchanged directly for other merchandise or service without the use of money. Barter can be an important means of trade with countries using currency that is not readily convertible.

Front 385

Base

Back 385

1) Steel floor support piece for upright post. 2) A stand on which something rests or is supported.

Front 386

Base Currency

Back 386

Currency in which all official business transactions will take place.

Front 387

Base Plate

Back 387

Empty dinner plate used as a base for several courses and removed prior to the main course. Also called Set Plate. See Also UNDERLINER. Compare With SHOW PLATE.

Front 388

See Also Underliner Show Plate

Front 389

Base Rate

Back 389

The hourly rate or salary paid for a job performed. It does not include payments of overtime, incentives or other differentials.

Front 390

Base Salary

Back 390

The fixed amount paid to an employee on a regular basis, not including any gratuities, commissions, benefits or bonuses.

Front 391

Batten

Back 391

BATS. Lengths of pipe from which scenery, curtains, and lights can be hung.

Front 392

Baud

Back 392

Bits a modem can send or receive per second

Front 393

BDI

Back 393

Both Dates Inclusive.

Front 394

Bead

Back 394

Metal edge of lath or framing that finishes corners or openings and gives plaster finish continuous, smooth corners.

Front 395

Bead Board

Back 395

A circuit board, which is most often carrying less than 24 volts of electricity.

Front 396

Beaded Screen

Back 396

Type of screen with highly reflective surface used for front protection.

Front 397

Beam

Back 397

The size, shape and sharpness of the image of the light as projected on a surface.

Front 398

Béarnaise Sauce

Back 398

A derivative of the hollandaise mother sauce. It is prepared by adding a tarragon reduction to hollandaise. Béarnaise must be kept on or near heat or it will separate and break down. Often served on Filet Mignon.

Front 399

Bed and Breakfast

Back 399

1) A guesthouse, small hotel or private home that offers overnight accommodations and breakfast for paying guests. 2) Sleeping room rate includes breakfast. See CONTINENTAL PLAN (CP).

Front 400

See Also Continental Plan

Front 401

Bed Hook

Back 401

The size, shape and sharpness of the image of the light as projected on a surface.

Front 402

Bed Tax

Back 402

See TRANSIENT OCCUPANCY TAX.

Front 403

See Also Transient Occupancy Tax

Front 404

Beef Wellington

Back 404

Tenderloin coated with liver pate and baked en Croute (flaky crust).

Front 405

Beep

Back 405

Audio signal used for cueing and editing.

Front 406

Beeper

Back 406

Small radio receiver that emits a beeping noise when signaled to alert the person carrying it.

Front 407

Beignet

Back 407

(ben yay) 1) French doughnut, square shaped, minus the hole, lavishly sprinkled with powdered sugar. 2) Foods dipped in batter and deep-fried.

Front 408

Bell Captain

Back 408

A hotel employee who supervises the work of staff whose primary responsibility is to carry luggage, run errands, etc. at a hotel or club. Not to be confused with Concierge.

Front 409

Below-the-Line Expenses

Back 409

Expenses for general business purposes not related directly to an event, common referred to as general overhead expenses such as office rent, health insurance, etc.

Front 410

Benefits

Back 410

1) Entitlements made available in accordance with employment, such as a medical insurance policy, vacation, sick leave, etc. 2) Compensation or coverage from an insurance policy.

Front 411

BEO

Back 411

Banquet Event Order. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.

Front 412

Bermuda Plan

Back 412

Hotel accommodations with full American-style breakfast included in the rate. See BED AND BREAKFAST. See Also AMERICAN PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN.

Front 413

See Also Bed and Breakfast American Plan Continental Plan Demi-Pension European Plan Modified American Plan

Front 414

Betacam/BetaSP

Back 414

Common video format for presentation graphics, not compatible with VHS format. Commercial beta is used for broadcast quality video. See VHS Format.

Front 415

See Also VHS Format

Front 416

Bible

Back 416

See SPECIFICATIONS GUIDE.

Front 417

See Also Specifications Guide

Front 418

Bid

Back 418

1) A statement of what one will give or take in return for something else (a price); proposal. 2) Proposal submitted by a convention & visitors bureau and/or hotel(s) to an event organizer that includes defined dates and room blocks.

Front 419

Bid Document

Back 419

The proposal, usually prepared in response to a request for proposals or sales lead, submitted by a destination or a facility, inviting an organization to hold its event n their venue. See REQUEST FOR PROPOSALS

Front 420

See Also Request for Proposals

Front 421

Bid Manual/Specifications

Back 421

Written document issued by an organization which contains requirements and conditions for future events, and solicits proposals for needed services from venues and other service providers. Often also includes primary selection and decision procedures. Same as REQUEST FOR PROPOSAL (RFP).

Front 422

See Also Request for Proposals

Front 423

Bien Cuit

Back 423

(ben kwee) Well done, as in steak cooked well done.

Front 424

Bill of Lading

Back 424

B/L. A document that establishes the terms of a contract between a shipper and a transportation company under which freight is to be moved between specified points for a specified charge. Usually prepared by the shipper on forms issued by the carrier, it serves as a document of title, a contract of carriage, and a receipt of goods. See AIR WAYBILL. See Also INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING.

Front 425

See Also Air Waybill Inland Bill of Lading Ocean Bill of Lading Through Bill of Lading

Front 426

Billing Instructions

Back 426

Notice as to how charges for an event should be handled and to whom invoices should be addressed.

Front 427

Billing Weight

Back 427

Generally refers to airfreight and van line shipments. The billing weight is the number upon which freight charges are based. The billing weight will be the actual weight or the dimensional weight, whichever is greater.

Front 428

Binding

Back 428

Process of fastening pages of books, brochures, magazines together. See PERFECT BINDING. See Also SADDLE STITCH, SIDE-STITCH BINDING.

Front 429

See Also Perfect Binding Saddle-Stitch Binding Side-Stitch Binding

Front 430

Bio

Back 430

A slang term for biography.

Front 431

Biographical Sheet

Back 431

A profile, one-sheet or a short document that lists a speakers’ major credits and gives a brief history of his or her career. A biographical sheet is not a job resume or a vital. To remain true to its singular limit, a biographical sheet should be no longer than one page.

Front 432

Bisque

Back 432

(bisk) Soup thickened with a vegetable puree; usually a shellfish soup.

Front 433

Bit

Back 433

A unit of measurement that represents one figure or character of data. A bit is the smallest unit of storage in a computer. Bit multiples are called bytes.

Front 434

Bitmap

Back 434

A set of bits that defines a graphic image.

Front 435

Black Light

Back 435

Ultraviolet lighting that when applied causes phosphorescent paints to glow.

Front 436

Black Tie

Back 436

Required dress: dinner jacket, bow tie and cummerbund for the men and formal evening dress for the women. May include national dress. In the U.S. and Canada, Black Tie indicates Tuxedo. “Black tie optional” indicates that formal dress is preferred but not required. See FORMAL DRESS. See Also WHITE TIE.

Front 437

See Also Formal Dress White Tie

Front 438

Black Tie Optional

Back 438

Men can wear a tuxedo or dark business suit; for women a long, formal gown or a shorter, elegant dress or suit.

Front 439

Black-and-White

Back 439

A black-and-white photograph of a speaker, sometimes referred to as a B&W. See GLOSSY.

Front 440

See Also Glossy

Front 441

Blackboard

Back 441

Hard, smooth, usually dark surface used for drawing or writing with chalk. See CHALKBOARD. See Also MARKER BOARD.

Front 442

See Also Chalkboard Marker Board

Front 443

Blanket License

Back 443

Used particularly in regard to music licensing, a blanket license allows the music user unlimited access to the collectives' licensed repertory, for a contractual period of time, in exchange for a profit participation in the music user's economic growth. See Also ASCAP, BMI, & SESAC.

Front 444

See Also ASCAP BMI SESAC

Front 445

Blanket Wrap

Back 445

Non-crated freight shipped via van line covered with protective blankets or padding.

Front 446

Bleachers

Back 446

Stand of tiered planks providing seating space for spectators. Can be permanent or temporary.

Front 447

Bleed

Back 447

Ink that extends beyond edges of printed page. Area beyond usable section of blowup or copy block that allows for trimming or wrapping.

Front 448

Bleeding Edge

Back 448

A level of technology more advanced than cutting edge or state-of-the-art. Bleeding edge equipment should be given extra attention, being careful to test and retest and not make adjustments between the rehearsal and the event.

Front 449

Blind Commission

Back 449

A commission that is paid by a hotel to a third party that reimburses for services and comes out of the hotel sleeping room rate, but is not disclosed to the guests or the event organizer. Such commissions may fall within commercial bribery laws and if involve use of interstate commerce may also be federal law violation. See KICKBACK.

Front 450

See Also Kickback

Front 451

Blind Fastening

Back 451

Method of using nails or screws to secure tongue and groove flooring into the edge of the board just above the tongue thus concealing the fastener.

Front 452

Blintze

Back 452

Thin pancake rolled around a filling of cream cheese and chopped meat or fruit.

Front 453

Blister Pack

Back 453

Vacuum formed transparent plastic wrap.

Front 454

Block

Back 454

1) Number of rooms reserved for one group. 2) To assign space.

Front 455

Block

Back 455

1) Total number of sleeping rooms reserved for an event. 2) A number of rooms, seats, or space reserved in advance for a group. 3) To assign space. See ROOM BLOCK.

Front 456

See Also Room Block

Front 457

Blocked Space

Back 457

Sleeping rooms, exhibit, event, or other function space reserved for future use by an individual or organization.

Front 458

Blocking

Back 458

1) First stand-up rehearsal during which the director sets up all the action for the scene. 2) The act of reserving or assigning sleeping rooms, exhibit, event, or other function space.

Front 459

Block-Out

Back 459

Usually refers to painting out portions of photo or negative on screen.

Front 460

Blower

Back 460

General term for device to circulate or remove warm air from restricted areas (i.e., projector housings).

Front 461

Blow-Up

Back 461

Enlargement of photo, art, or typography.

Front 462

Blue Laws

Back 462

State or local laws that regulate the types of businesses that must be closed, or the types of products that may not be sold on Sundays.

Front 463

Blue Sky

Back 463

Term for extreme design, thinking or abstract value.

Front 464

Blueline

Back 464

Final proof copy for client's approval before printing. Also referred to as a proof.

Front 465

Blueprint

Back 465

A mechanical drawing of booth/stand layout, construction and specifications. See FLOOR PLAN.

Front 466

See Also Floor Plan

Front 467

Bluetooth

Back 467

The process for the wireless convergence of cell phones, computers, personal digital assistants (PDA), etc.

Front 468

BMI

Back 468

Broadcast Music Incorporated. A music licensing organization that represents individuals who hold the copyrights to music written in the United States. It grants licensing agreements for the performance of music.

Front 469

BO

Back 469

1) Bad Order. 2) Buyers Option.

Front 470

Board

Back 470

Body appointed by the governing board or general assembly to manage the affairs of a society, association, etc., on a day-to-day basis.

Front 471

Board Meeting

Back 471

A meeting of the governing body of an organization.

Front 472

Board of Trustees

Back 472

An official body which manages the affairs and administers the funds of an institution or organization.

Front 473

Boarding Pass

Back 473

Permit to board a ship, train, plane, or other form of transportation.

Front 474

Boardroom

Back 474

A room set permanently with a fixed table and suitable seating.

Front 475

Boardroom Set-Up

Back 475

Seating arrangement in which rectangle or oval shaped tables are set up with chairs on both sides and ends. Often confused with HOLLOW SQUARE SET-UP.

Front 476

See Also Hollow Square Set-Up

Front 477

Body Type

Back 477

Type size used for main text.

Front 478

Boeuf à la Bourguignonne

Back 478

(boff a la borg in yone) Traditional beef stew with vegetables in burgundy wine sauce.

Front 479

Boldface

Back 479

Darker type distinguished from lighter type faces.

Front 480

Bomb Threat

Back 480

A claim of knowledge or belief that an explosive or incendiary bomb has been or will be placed.

Front 481

Bombé

Back 481

Molded dessert of ice cream, whipped cream and fruit.

Front 482

Bonbon

Back 482

Any sweet candy.

Front 483

Bonded Warehouse

Back 483

A warehouse authorized by customs authorities for storage of goods on which payment of duties is deferred until the goods are removed.

Front 484

Bonding

Back 484

The purchase, for a premium, of a guarantee of protection for a supplier or a customer. In the hospitality industry, certain bonding programs are mandatory.

Front 485

Bone Yard

Back 485

Storage area where equipment is stored during an exhibition. This area may be located within the exhibition hall in an unused portion of the floor. Alternate spelling is Boneyard. See DUMP.

Front 486

See Also Dump

Front 487

Boneyard

Back 487

Storage area where equipment is stored during an exhibition. This area may be located within the exhibition hall in an unused portion of the floor. Alternate spelling is Bone Yard. See DUMP.

Front 488

See Also Dump

Front 489

Bonus

Back 489

A sum given to an individual in addition to the individuals base compensation, generally as a reward for accomplishing a goal.

Front 490

Book

Back 490

To reserve flights or accommodations for a passenger or guest.

Front 491

Book of Abstracts

Back 491

Collection of abstracts being presented during an event which are made available to event participants for use in selecting which sessions to attend.

Front 492

Booking

Back 492

1) An arrangement with a company for use of facilities, goods or services. 2) For a Hotel Event, a future event contracted in writing by an event organizer with a hotel. According to guidelines from the International Association of Convention & Visitor Bureaus, the local CVB should receive a copy of the contract, or a written communication from an authorized agent of the hotel that a contract has been signed. The communication should detail dates, space requirements and estimated room block. The CVB should track estimated attendance and attendee spending for the event. 3) For a Citywide or Convention Center event, according to guidelines from the International Association of Convention & Visitor Bureaus, given the long-time frame often involved in such an event, the booking process generally takes two steps. The first is a “Confirmed Booking” where a future event is confirmed in writing (letter, booking notice), signed by an authorized agent of the event organizer and the convention center (if applicable). The written communication should detail dates, space requirements and estimated room block. The local CVB should track estimated attendance and attendee spending. The second step is a “Contracted Booking” where a future event is contracted in writing by the event organizer with the event facility (e.g., convention center). The local CVB should receive communication of this stage in writing from an authorized agent of the convention center.

Front 493

Booking Policy

Back 493

Guidelines by which a convention center (or other venue) prioritizes reservations; may correspond to hotel rooms the event will use in the area.

Front 494

Book-on-Payment

Back 494

BOP. Payment guaranteed by travel agency for a package reserved within cancellation period.

Front 495

Boom

Back 495

Adjustable support for positioning microphones or lighting fixtures.

Front 496

Boom Arm

Back 496

Attachment placed on a standard straight microphone stand which extends the reach of the stand to the side. Often used to place a microphone in front of a singer seated at a piano.

Front 497

Boom Lift

Back 497

A motorized platform used to lift people to a given height. See SCISSOR LIFT.

Front 498

See Also Scissor Lift

Front 499

Booth

Back 499

One or more standard units of exhibit space. In the US, a standard unit is generally known to be a 10' x 10' space (one standard booth/stand unit, equaling 100 nsf). However, if an exhibitor purchases multiple units side-by-side or back-to-back, the combined space is also still referred to as a BOOTH or a STAND. Specific area assigned by management to exhibitor under contractual agreement. See STAND.

Front 500

See Also Stand

Front 501

Booth/Stand Area

Back 501

Amount of floor space occupied by exhibitor. Also Called EXHIBITION AREA.

Front 502

See Also Exhibition Area

Front 503

Booth/Stand Contractor

Back 503

Company which constructs or assembles exhibit booths/stands under contract with the organizing committee. See GENERAL SERVICE CONTRACTOR.

Front 504

See Also General Service Contractor

Front 505

Booth/Stand Number

Back 505

Number assigned by the event's management to designate each exhibitor's space.

Front 506

Booth/Stand Package

Back 506

When an exhibitor receives a variety of services for one single price (e.g. each booth/stand receives carpet 1-6’ draped table, a 500-watt outlet and 500 lbs of drayage).

Front 507

Booth/Stand Personnel

Back 507

An individual assigned to represent the exhibitor in an assigned space.

Front 508

Booth/Stand Sign

Back 508

1) Identification sign indicating name, city, state and booth/stand number for each exhibitor. 2) Sign behind desk indicating service provided at that point. See FASCIA.

Front 509

See Also Fascia

Front 510

Booth/Stand Size

Back 510

Dimensions of assigned exhibit space.

Front 511

Boothmanship

Back 511

See EXHIBITORSHIP.

Front 512

See Also Exhibitorship

Front 513

Bootleg Wages

Back 513

The wages above those at the prevailing rate or the union scale which an employer may pay in a tight labor market to hold or attract employees. May also refer to wages at rate below the prevailing or union rate which an employee may accept in order to obtain employment.

Front 514

Bordeaux Wines

Back 514

Wines from the Bordeaux region in southwest France known for richness and fragrance. Red wines (also known as Clarets) include Médoc, Margaux Saint-Emilion, Pauillac and Pomerol; fine white Bordeaux include Sauternes, Barsac and Graves. A Château is a wine estate in Bordeaux; some of the best are Château Latour, Château Mouton-Rothschild, Château Lafite-Rothschild, and Château Margaux.

Front 515

Border Chaser

Back 515

Border of lights placed around a sign or other object whose lights can be turned on and off in a sequence that make them appear to chase around the border.

Front 516

Border Light

Back 516

Rows of lights mounted above the acting area.

Front 517

Borscht

Back 517

Chilled soup made of chopped beets, onions, lemon juice or vinegar, salt and pepper, water or soup stock, topped with sour cream. Sometimes cabbage is added.

Front 518

Bouillabaisse

Back 518

Wine-flavored mixed seafood stew.

Front 519

Bouquetière

Back 519

Mix of fresh vegetables, in season.

Front 520

Box Lunch

Back 520

Light lunch to go, in a box.

Front 521

Brad Gun

Back 521

A nail gun. A pneumatic device which installs fasteners of various types and sizes.

Front 522

Brains Trust

Back 522

A group of expert advisors assembled especially to answer questions of immediate or current interest.

Front 523

Brainstorming

Back 523

Group sessions in which all participants contribute creative ideas which are not initially judged for merit.

Front 524

Break

Back 524

Short interval between sessions at which time coffee, tea and/or other refreshments are served. See COFFEE BREAK. See Also ENERGY BREAK, REFRESHMENT BREAK.

Front 525

See Also Coffee Break Energy Break Refreshment Break

Front 526

Break Terminal

Back 526

Location at which common carriers separate consolidated freight.

Front 527

Breakage

Back 527

Expenses budgeted for a tour but not used or extended, thus resulting in additional profit to the operator.

Front 528

Break-Bulk Center

Back 528

Regional distribution center that consolidates and distributes multiple less than truckload (LTL) shipments headed in the same direction.

Front 529

Breakdown

Back 529

1) Time required to dismantle a function area. 2) To itemize estimates, invoices, and the like.

Front 530

Break-Even Point

Back 530

The point at which revenues are equal to expenses.

Front 531

Break-Out Rooms

Back 531

Small function rooms set up for a group within an event as opposed to a plenary or general session.

Front 532

Break-Out Sessions

Back 532

Small group sessions, panels, workshops or presentations, offered concurrently within the event, formed to focus on specific subjects. The event is apart from the general session, but within the event format, formed to focus on specific subjects. These sessions can be arranged by basic, intermediate or advanced; or divided by interest areas or industry segment.

Front 533

Breakpoint

Back 533

Level at which quantity discounts are allowed for volumes of freight, number of items printed, etc.

Front 534

Break-Up

Back 534

Image or audio distortion, such as losing signal on cell phone.

Front 535

Bridge

Back 535

Device allowing multiple outputs from the same input. Most often used to allow electronic media to take a feed of the program for use in broadcast programming.

Front 536

Bridgeway

Back 536

1) Area between booths/stands for audience traffic movement. 2) Space between sets of tables, chairs or booths/stands to allow passage of attendees. See GANGWAY.

Front 537

See Also Gangway

Front 538

Brilliance

Back 538

Degree of intensity of colors.

Front 539

Broadband

Back 539

Ability to transmit huge volumes of voice and video over a network or the internet, without jumpy images.

Front 540

Broadcast Fax

Back 540

A service that transmits a fax to a large number or people, such as an entire association membership or company.

Front 541

Broadcast Music, Inc.

Back 541

BMI. A music licensing organization that represents individuals who hold the copyrights to music written in the United States. It grants licensing agreements for the performance of music.

Front 542

Brochure

Back 542

Printed marketing folder describing and promoting the advantages of a particular hotel, event, destination, etc.

Front 543

Broker

Back 543

A non-asset based transportation provider that sells transportation services for commercial shippers. Brokers commonly use freight forwarders.

Front 544

Brokering

Back 544

Bureau with customer who wants a speaker goes to an agent representing an exclusive speaker, to buy said speaker. Commission is determined by the exclusive agent.

Front 545

Brushed Finish

Back 545

Finish primarily on aluminum or steel achieved by rubbing with wire brush or steel wool to achieve a matte quality.

Front 546

Brussels Tariff Nomenclature

Back 546

An international system of classification for goods that was once widely used for specifying tariffs. It was changed, in name only, to the Customs Cooperation Council Nomenclature (CCCN) in 1976 and was later superceded by the Harmonized System of Tariff Nomenclature. See HARMONIZED SYSTEM OF TARIFF NOMENCLATURE.

Front 547

See Also Harmonized System of Tariff Nomenclature

Front 548

Brut

Back 548

Dry, as in wine. Not sweet.

Front 549

Buck-Boost Transformer

Back 549

A transformer used to convert electrical voltage either up or down (such as 208v to 220v, or 240v to 220v).

Front 550

Budget

Back 550

A statement of estimated revenues and expenditures for a specified period of time; divided into subject categories and arranged by principal areas of revenue and expense. See BUDGET CHART. See Also CASH FLOW CHART, PHASED BUDGET.

Front 551

See Also Budget Chart Cash Flow Chart Phased Budget

Front 552

Budget Chart

Back 552

Estimated total of revenue and expenditure; divided into subject categories projecting cash needed to meet expenses over a specific time frame. See BUDGET. See Also CASH FLOW CHART, PHASED BUDGET.

Front 553

See Also Budget Cash Flow Chart Phased Budget

Front 554

Budget Philosophy

Back 554

Financial goal of the event (break even, profit or lose money).

Front 555

Buffer Zone

Back 555

1) Block of seats on plane located between smoking and nonsmoking sections allowing for variance in the smoking and nonsmoking boundary on international flights. 2) Zone in Canada, 225 miles from the U. S. border, dividing the two tax structures applied to Y class fare. (First class, business class excluded.)

Front 556

Buffet

Back 556

Assortment of foods, offered on a table, self-served.

Front 557

Building Rules

Back 557

Regulations set by building management outlining procedures for their property.

Front 558

Build-Up

Back 558

System of programming flasher to light lamps in cumulative sequence with time intervals between.

Front 559

Bulk Carrier

Back 559

A bulk carrier is a vessel engaged in the carriage of such bulk commodities as petroleum, grain, or ores which are not yet packaged, bundled, bottled, or otherwise packed.

Front 560

Bulk Fare

Back 560

Rate/fare available only to tour organizers or operators who purchase a specified block of seats, passes or tickets at a low, non-commissionable price and then have the responsibility of selling the block, including a commission in their marked up price for the block.

Front 561

Bulkhead

Back 561

Seats at the front of an airline cabin facing a wall.

Front 562

Bullet Catch

Back 562

Device for holding hinged door closed.

Front 563

Bullets

Back 563

Large, heavy dots or symbols used in written text for emphasis or to separate points used for emphasis.

Front 564

Bullnose

Back 564

Technique for finishing raw edge with half round molding, or shaping to half round.

Front 565

Bumping

Back 565

1) Removing a confirmed passenger from a full flight to make room for a passenger with higher priority.

Front 566

Bunching

Back 566

Linen gathered together in loose folds on top of a table to provide a decorative ‘bed’.

Front 567

Bungee Cord

Back 567

An elastic type cord used for hanging drape around columns.

Front 568

Bunting

Back 568

Flags used collectively, or swagged strips of cloth hung as festive decorations from walls or tables.

Front 569

Bureau

Back 569

A booking or sales company that sells the services of multiple speakers. See SPEAKERS BUREAU.

Front 570

Bureau Listing

Back 570

A speaker grants the right to a speakers bureau to list the speaker as available. See LISTING.

Front 571

See Also Listing

Front 572

Burgundy Wine

Back 572

Wine from the Burgundy region in eastern France which produces both red and white wines. The white wines, made from Chardonnay grapes, and the red wines, made from Pinot Noir or Gamay grapes, are considered the world’s best examples of these wines. Some of the better known Burgundy wines include those from Beaujolis, Pommard, Beaune, Meursault, Chablis, Pouilly-Fuissé, Chambertin, Corton, Romanée Conti and Echézeaux.

Front 573

Burned In Copy

Back 573

Written copy appearing on photographs.

Front 574

Bus

Back 574

1) Vehicle for transporting people. See SHUTTLE. See Also MOTOR COACH. 2) Connector panel which allows passage of signals. 3) To clear trash from an area where food and beverage are being served.

Front 575

See Also Shuttle Motor Coach

Front 576

Bus Duct

Back 576

Metal raceway enclosing high-voltage power feeds, suspended from overhead or in the floor, from which high-voltage power over 100 amps must be fed.

Front 577

Bus Schedule

Back 577

Designated time locations where motor coaches will pick up and discharge passengers.

Front 578

Bus Staff

Back 578

Personnel who remove dirty dishes and reset tables in a restaurant or hotel.

Front 579

Business Agent

Back 579

Political, elected position within a union. Salary is not paid by service contractor, but by the union itself. See FOREMAN. See Also SHOP STEWARD, UNION STEWARD.

Front 580

See Also Foreman Shop Steward Union Steward

Front 581

Business Attire

Back 581

Business suits or jackets with shirts and ties for men and day dresses or suits for women; usually taken to mean office and not recreational wear. Can include informal forms of national dress.

Front 582

Business Casual

Back 582

A style of dress that is less formal than the standard office attire of suit and tie or dress.

Front 583

Business Center

Back 583

Area in hotel or event venue offering various office facilities and services.

Front 584

Business Center Services

Back 584

Services that will allow attendees to keep in touch with their office (phone, fax, message, etc.)

Front 585

Business Class

Back 585

Class of airline service between first class and economy class with special amenities for business travelers.

Front 586

Business Exchange

Back 586

A Web site that serves as a year-round online marketplace for buyers and sellers within a given marketplace. Such sites are also referred to as business-to-business (B2B) marketplaces, business-to-consumer (B2C) marketplaces or consumer-to-consumer (C2C), depending upon the target audience.

Front 587

Business Occurring

Back 587

Referring to the number of groups and attendees meeting in a city during a specific time frame.

Front 588

Buss

Back 588

Like a bus that may carry many passengers, an audio buss is a wire or circuit that may carry more than one audio signal at a time.

Front 589

Busy

Back 589

Cluttered image on the screen.

Front 590

Butler Service

Back 590

1) Servers offer a variety of both hot and cold hors d’oeuvres on platters to guests at receptions. 2) A style of table service where guests serve themselves from platters presented by the server. 3) Specialized in-room service offered by a hotel.

Front 591

Butt Joint

Back 591

Joint in carpentry achieved by nailing and gluing square ends of lumber together.

Front 592

Buyer

Back 592

The person or group representative who signs the contract and pays for the speaker.

Front 593

Buying Agent

Back 593

See PURCHASING AGENT.

Front 594

See Also Purchasing Agent

Front 595

Buying Team

Back 595

Two or more people from the same company who jointly evaluate a product or service and either make, or influence, the buying decision.

Front 596

Buzz Session

Back 596

Method to increase audience participation by dividing all participants in discussion groups each of which reports the group’s findings and opinions during a following plenary session.

Front 597

Buzz Set-Up

Back 597

See CRESCENT-ROUND SET-UP.

Front 598

See Also Crescent-Round Set-Up

Front 599

BX Cable

Back 599

BX is no longer manufactured, but the term is still common in the field. See MC CABLE.

Front 600

See Also MC Cable

Front 601

By the Bottle

Back 601

Liquor served and charged for by the full bottle.

Front 602

By the Drink

Back 602

Liquor served and charged for by the number of drinks served.

Front 603

By the Person

Back 603

A fixed price per attendee; covers all consumption of food and beverage at a function, within a given time frame; usually includes beverages, snacks or hors d’oeuvres. In some cases, beverages are purchased by the person, while food is ordered by the piece.

Front 604

By the Piece

Back 604

Food purchased by the individual piece, usually for a reception.

Front 605

By-Laws

Back 605

See ARTICLES AND BY-LAWS.

Front 606

See Also Articles and By-laws

Front 607

Byte

Back 607

The amount of memory needed to store one character such as a letter or a number.

Front 608

C&F

Back 608

Cost and Freight. A pricing term indicating that these costs are included in the quoted price.

Front 609

C&I

Back 609

Cost and Insurance. A pricing term indicating that these costs are included in the quoted price.

Front 610

Cabana

Back 610

Room adjacent to pool area, with or without sleeping facilities.

Front 611

Cabaret Set-up

Back 611

Room arrangement with cocktail tables with chairs and a stage.

Front 612

Cabaret Table

Back 612

Small round table, 15- 30 inches in diameter (38-76 centimeters) used for cocktail type parties. Also Called COCKTAIL TABLE. See Also TUXEDO TABLE.

Front 613

See Also Tuxedo Table

Front 614

Cable

Back 614

Used for suspending objects and is much stronger than wire. Its thickness ranges from 1/8” to ½”.

Front 615

Cable Modem

Back 615

Allows you to connect your computer to a local cable television line and receive data at high speed. Cable modems attach to a coaxial cable line to communicate with a cable modem termination system at the cable television company.

Front 616

Cable Pick

Back 616

Rigging point or working line used to lift overhead equipment above an exhibit space or exhibit.

Front 617

CAD/CAM

Back 617

Computer Assisted Drawing/Computer Assisted Manufacturing.

Front 618

CADD

Back 618

Computer Aided Design and Drafting.

Front 619

CAE

Back 619

Certified Association Executive.

Front 620

CAEM

Back 620

Canadian Association of Exposition Managers.

Front 621

Cafeteria Service

Back 621

A food service operation in which customers carry their own trays and select food from a display counter or counters. It is similar to a buffet, but food is served by attendants.

Front 622

Calamari

Back 622

Italian fried squid.

Front 623

Call

Back 623

1) Method of securing union employees. 2) Time specified for labor to report (e.g. an 8:00 a.m. call). 3) Minimum amount for which union labor must be paid. See LABOR CALL.

Front 624

See Also Labor Call

Front 625

Call Board

Back 625

Theater bulletin board with announcements of rehearsals, work calls and other general theater announcements.

Front 626

Call Brand

Back 626

Brand of liquor, distinguished from HOUSE BRAND, selected by a customer according to personal preference. Usually a higher quality than house brands.

Front 627

See Also House Brand

Front 628

Call for Papers

Back 628

An invitation to submit topic ideas for the conference program. Document containing detailed instructions for submission of papers for assessment and selection by a review committee; often referred to as “Abstract Forms.” See ABSTRACT. See Also CONFERENCE PAPERS.

Front 629

See Also Abstract Conference Papers

Front 630

Call Pay

Back 630

See REPORTING PAY.

Front 631

See Also Reporting Pay

Front 632

Call-Out

Back 632

Notations on drawings or exhibits of special significance, i.e. finish, edge, color, detail or features.

Front 633

Cam

Back 633

Metal disc, either eccentric or notched, commonly used to open and close flash switches and other mechanical devices.

Front 634

Camera Card

Back 634

Cue card which displays script to performers on stage in order to prompt lines. See CUE CARD. See Also IDIOT CARD.

Front 635

See Also Cue Card Idiot Card

Front 636

Camera Chain

Back 636

The combination of television cameras, cables, video controls and power supply.

Front 637

Camera Left and Right

Back 637

Directions from camera’s perspective, as opposed to STAGE LEFT AND RIGHT. See AUDIENCE LEFT AND RIGHT. See Also SCREEN LEFT AND RIGHT.

Front 638

See Also Stage Left and Right Audience Left and Right Screen Left and Right

Front 639

Camera-Ready Art

Back 639

Materials ready for photographic reproduction.

Front 640

Cam-Lock Connectors

Back 640

Means of connecting electrical cabling to electrical equipment.

Front 641

Campus Housing

Back 641

Dormitory or other university/college sleeping accommodations.

Front 642

Can Service

Back 642

Foods are prepared tableside and an assembled plate is served by the attendant.

Front 643

Canadian Customs Invoice

Back 643

Document required by Canadian Customs identifying shipper, seller, consignee, terms, date of shipment, material being sold/shipped, classification code, quantity, unit and total prices. Additional information required on the invoice depends on shipper and consignee arrangements.

Front 644

Canapé

Back 644

(can a pay) Hot or cold appetizer with a bread or cracker base.

Front 645

Cancellation Clause

Back 645

Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs, due the canceling party's breach of the contract.

Front 646

Cancellation or Interruption Insurance

Back 646

Insurance that protects a event organizer against financial loss or expenses incurred when contractually specified perils necessitate canceling or relocating a event, or cause a reduction in attendance.

Front 647

Cancellation/No-Show Percentage

Back 647

A factor included in WASH. The number of rooms that did not materialize (either canceled or no-showed on the planner date of arrival). See also WASH.

Front 648

See Also Wash

Front 649

Cancelled Business

Back 649

A booking that subsequently did not take place, either because the event itself was cancelled or left the destination or facility before taking place. According to the International Association of Convention & Visitor Bureaus, the local CVB should track the estimated number of room nights, attendance and attendee spending and the reason associated with the cancellation.

Front 650

Candelabra

Back 650

Ornamental branched holder for more than one candle.

Front 651

Canned

Back 651

A slang term for a standard ”off the shelf” speech or presentation. Often, the term “ canned” is used in a negative context to refer to material that a speaker uses too often, without changes, in presentations.

Front 652

Canopy

Back 652

1) Drapery, awning or other roof-like covering. 2) An overhead projecting cover.

Front 653

Cantilever

Back 653

A horizontal beam or piece supported on one end and extending beyond its vertical support.

Front 654

Canvas

Back 654

Material used for outdoor banners.

Front 655

Cap Nut

Back 655

A piece of hardware with an internal screw thread that is used on the end of a bolt when a finished appearance is desired.

Front 656

Cap Strip

Back 656

Piece of finished material used to cover end framing.

Front 657

Capacitor

Back 657

Electronic circuit component part designed to store electricity.

Front 658

Capacity

Back 658

Maximum number of people allowed in any given area.

Front 659

Capacity Control

Back 659

Restriction on the number of seats available at a particular fare.

Front 660

Cappuccino

Back 660

A hot beverage of 1/3 espresso, 1/3 steamed milk, 1/3 foamed milk.

Front 661

Captain

Back 661

Person in charge of banquet service at food functions; supervisor of the servers.

Front 662

Caption

Back 662

See CUTLINE.

Front 663

See Also Cutline

Front 664

Carbon Neutral Travel

Back 664

Carbon Neutral is the point at which enough trees are planted to offset completely emissions from a manufacturing process, distribution, product usage, building or individual.

Front 665

Cargo Insurance

Back 665

Additional coverage protecting the owner of goods for loss or damage while goods are in a carrier's possession. Recommended for all international shipments.

Front 666

Carnet

Back 666

(carnay) A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries (for display, demonstration or similar purposes) without paying duties or posting bonds.

Front 667

Carnival

Back 667

Mobile enterprise principally devoted to offering amusement or entertainment to the public in, upon or by means of portable amusement rides or devices or temporary structures in any number or combination, whether with other structures or forms of public attraction.

Front 668

Carousel Tray

Back 668

Circular holder used for projecting 35mm slides.

Front 669

Carpaccio

Back 669

An appetizer of thin shavings of raw beef fillet, often drizzled with olive oil and lemon juice or served with a mayonnaise or mustard sauce and often topped with capers and/or onions. Sometimes tuna, or other meat, is used in place of the beef.

Front 670

Carpenter

Back 670

Skilled person used for fabrication and installation of displays; labor to perform display uncrating, installation, dismantling, recrating. (Note: this type of labor is performed by individuals with a variety of job titles throughout the world).

Front 671

Carpet Knife

Back 671

Knife used for cutting carpet.

Front 672

Carpet Tape

Back 672

Double-faced tape used to adhere edge of carpet to floor or to repair carpet tears. See DUCT TAPE.

Front 673

See Also Duct Tape

Front 674

Carriage Bolt

Back 674

A bolt with a square shank next to the head to allow tightening in wood without tools.

Front 675

Carrier

Back 675

1) Exclusive use of all or some space on an airplane, bus, ship, or other vehicle for a special period of time and for a specific itinerary. 2) Transportation contractor moving passengers or freight (van line, common carrier, rail car, airplane).

Front 676

Cartage

Back 676

1) Fee charged for transporting freight between destinations. 2) Short distance hauling of exhibit properties.

Front 677

Cartage Agent

Back 677

Ground service operator who provides pickup and delivery in areas not served directly by air carrier.

Front 678

Cartons

Back 678

Small shipping containers made of cardboard.

Front 679

Case Study

Back 679

An intensive analysis of an individual unit or situation.

Front 680

Cases

Back 680

Shipping containers usually made of plastic or fiberglass.

Front 681

Cash Accounting

Back 681

A system in which revenue and expenses are counted as they are actually received.

Front 682

Cash Against Documents

Back 682

CAD. Payment for goods in which a commission house or other intermediary transfers title documents to the buyer upon payment in cash.

Front 683

Cash Bar

Back 683

Private room bar set up where guests pay for drinks individually.

Front 684

Cash Based Accounting

Back 684

An accounting method that enters income and expenses into the books at the time when payment is received or expenses incurred.

Front 685

Cash Flow

Back 685

The transfer of monies into and out of an enterprise.

Front 686

Cash Flow Chart

Back 686

Estimate total of revenue and expenditure; divided into subject categories projecting cash needed to meet expenses over a specific time frame. See BUDGET CHART. See Also PHASED BUDGET.

Front 687

See Also Budget Chart Phased Budget

Front 688

Cash in Advance

Back 688

CIA. Payment for goods in which the price is paid in full before shipment is made. This method is usually used only for small purchases, for poor credit risks or when the goods are built to order.

Front 689

Cash Registration

Back 689

Full payment for anticipated room and tax charges at registration; credit for incidentals not extended.

Front 690

Cash Reservation

Back 690

Payment with reservation for full or part of stay.

Front 691

Cash with Order

Back 691

CWO. Payment for goods in which the buyer pays when ordering and in which the transaction is binding on both parties.

Front 692

Cassette

Back 692

Self-enclosed two-reel tape module — video or audio.

Front 693

Casual Attire

Back 693

Sports shirt (possibly with jacket) for men; resort wear for women.

Front 694

Casualty

Back 694

Rooms that were reserved by attendees but not used; often refers to “no shows” or last minute cancellations.

Front 695

Casualty Insurance

Back 695

A type of insurance that is primarily concerned with the legal liability for losses caused by injury to persons or damage to the property of others.

Front 696

Category Cable

Back 696

(Unshielded Twisted Pair Cable or UTP) Usually referred to as Cat 1, 2, 3, 4 or 5 cable. Cat 5 transmits data the fastest. Fast Ethernet requires enhanced Cat 5 cable or Cat 5 to operate at its full potential. See BACKBONE.

Front 697

See Also Backbone

Front 698

Caterer

Back 698

1) A food service vendor, often used to describe a vendor who specializes in banquets and theme parties. 2) An exclusive food & beverage contractor within a facility.

Front 699

Catering

Back 699

The provision of food and beverages.

Front 700

Catering Sales Manager

Back 700

Staff person responsible for selling and servicing group and local food and beverage functions.

Front 701

Catwalk

Back 701

Walkway above auditorium used for hanging lights and sound equipment.

Front 702

Caviar

Back 702

Sturgeon roe (eggs); lightly salted. The lighter the color, the better quality and the more expensive.

Front 703

CBT

Back 703

Computer-Based Training.

Front 704

CC

Back 704

Current Cost.

Front 705

CDME

Back 705

Certified Destination Marketing Executive. A certification of the International Association of Convention and Visitor Bureaus. www.iacvb.org

Front 706

CD-ROM

Back 706

Compact Disk-Read Only Memory. A disk that can hold many times the data of a traditional floppy disk.

Front 707

CDX

Back 707

Blemish-free wood surface.

Front 708

CEC

Back 708

Continuing Education Credit. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. See CONTINUING EDUCATION UNIT (CEU).

Front 709

See Also Continuing Education Unit

Front 710

Ceiling Decor

Back 710

Suspended decorations to enhance appearance of hall, or create a more intimate environment by 'lowering' the ceiling.

Front 711

Ceiling Height

Back 711

Maximum height of ceiling of an exhibition hall or event room. Dimensions quoted by halls and hotels often do not take into account any light fixtures hanging from the ceiling.

Front 712

CEIR

Back 712

Center for Exhibition Industry Research. A member of the Convention Industry Council.

Front 713

Celastic

Back 713

Material formed to shape by using treated fabrics, resins, and adhesives.

Front 714

Celebrity Speaker

Back 714

A speaker who is booked for his/her name value.

Front 715

Celotex

Back 715

Material composed of compressed paper and adhesives.

Front 716

Celsius

Back 716

A temperature scale (Also Called CENTIGRADE) where 0° is freezing and 100° is the boiling point. To convert Celsius temperatures to Fahrenheit, multiply the Celsius figure by 9, divide by 5, and add 32.

Front 717

Centerpiece

Back 717

Decoration for the center of a banquet table.

Front 718

Centigrade

Back 718

See CELSIUS.

Front 719

See Also Celsius

Front 720

Central Console

Back 720

The desk from which technicians operate microphones and audiovisual equipment.

Front 721

Century Weight

Back 721

CWT. A measurement for exhibit freight, usually 100 pounds.

Front 722

Certificate in Meeting Management

Back 722

CMM. Certification program offered by Meeting Professionals International; global certification in meeting management that focuses on strategic thinking and actions for senior level meeting professionals.

Front 723

Certificate of Inspection

Back 723

A document certifying that merchandise (such as perishable goods) was in good condition immediately prior to its shipment.

Front 724

Certificate of Insurance

Back 724

A document provided by an insurance company as proof that a policy has been issued and coverage is in effect.

Front 725

Certificate of Manufacture

Back 725

A statement (often notarized) in which a producer of goods certifies that the manufacturing has been completed and the goods are now at the disposal of the buyer.

Front 726

Certificate of Origin

Back 726

A document, required by certain countries for tariff purposes, certifying as to the country of origin of specified goods.

Front 727

Certification

Back 727

Program and process by which a participant completes proscribed training and passes an assessment.

Front 728

Certified Association Executive

Back 728

CAE. Certification program offered by the American Society of Association Executives. Certification designed to elevate professional standards, enhance individual performance and designate those who demonstrate knowledge essential to the practice of association management.

Front 729

Certified Destination Marketing Executive

Back 729

CDME. A certification of the International Association of Convention and Visitor Bureaus. www.iacvb.org

Front 730

Certified Exhibition Manager

Back 730

CEM. An exhibition management professional, as officially designated by the International Association of Exhibition Management.

Front 731

Certified Hospitality Marketing Executive

Back 731

CHME. A certification program offered by the Hospitality Sales & Marketing Association International. www.hsmai.org

Front 732

Certified Hospitality Sales Professional

Back 732

CHSP. A certification program offered by the American Hotel & Lodging Educational Institute.

Front 733

Certified Hotel Administrator

Back 733

CHA. A certification program offered by the American Hotel & Lodging Educational Institute.

Front 734

Certified Incentive Travel Executive

Back 734

CITE. A designation offered by the Society of Incentive & Travel Executives (SITE).

Front 735

Certified Manager of Exhibits

Back 735

CME. An exhibit industry professional, as officially designated by the Trade Show Exhibitors Association.

Front 736

Certified Meeting Professional

Back 736

CMP. Certification program offered by the Convention Industry Council. This designation certifies competency in 27 areas of meeting management through application and examination.

Front 737

Certified Speaking Professional

Back 737

CSP. Accredited designation offered by the National Speakers Association. This designation is earned for extensive, documented speaking experience and client satisfaction.

Front 738

Certified Special Events Professional

Back 738

CSEP. Accredited designation offered by the International Special Event Society. This designation is earned for professional achievement in event management.

Front 739

Certified Weight

Back 739

An official weight issued from a Certified Weight Master. This individual certifies a shipment's weight as the only acceptable weight for transportation and drayage at a tradeshow. Weights can be determined by weighing the vehicle heavy (full) and light (empty), or by weighing each piece.

Front 740

CESSE

Back 740

Council of Engineering and Scientific Society Executives. A member of the Convention Industry Council.

Front 741

CEU

Back 741

See CONTINUING EDUCATION UNIT.

Front 742

See Also Continuing Education Unit

Front 743

CHA

Back 743

Certified Hotel Administrator. A certification program offered by the American Hotel & Lodging Educational Institute.

Front 744

Chafing Dish

Back 744

Used to warm or cook food, it consists of a container (usually metal) with a heat source directly beneath it, which can come from a candle, electricity or solid fuel (e.g. Sterno). There's often a larger dish that is used as a water basin (like the bottom of a double boiler) into which the dish containing the food is placed to prevent food from burning.

Front 745

Chai

Back 745

Spiced tea with cream and sweetener.

Front 746

Chain Drive

Back 746

Power transmission via chain for the movement of an object.

Front 747

Chain Hoist Motor

Back 747

Motor that pulls a chain through itself in order to lift a load.

Front 748

Chain Lock

Back 748

Protective or security device which connects by a chain a closed and ajar door to doorjamb. Also Called SECURITY LOCK.

Front 749

Chair

Back 749

A person selected to preside over a committee, a conference session or entire an conference.

Front 750

Chalkboard

Back 750

See BLACKBOARD. See Also MARKER BOARD.

Front 751

See Also Blackboard Marker Board

Front 752

Chamfer

Back 752

Technique of reducing sharp corner of lumber by sanding or machining edge.

Front 753

Change Order

Back 753

Facility form to advise departments of changes in reservations or functions.

Front 754

Channel

Back 754

1) Individual signal path through a system which has more than one such path. A special line reserved to a specific usage (e.g. speech on walkie talkies, etc.). 2) Generally, any material milled or extruded in a continuous U-shape.

Front 755

Character Generator

Back 755

Electronic device that allows words or characters to be displayed on a television image.

Front 756

Charger

Back 756

Another name for a larger plate, used as a base plate or platter.

Front 757

Charrette

Back 757

The binding together of designers, planners, and business professionals to discuss development concepts and plans. Freely sharing ideas in a relaxed, yet intense atmosphere — a brainstorming session is at the heart of a successful Charrette. It is a planning process, ideal for entertainment and recreational projects.

Front 758

Chart of Accounts

Back 758

A detailed list of the individual line items that make up the revenue and expense categories in a budget. A numbering system used to identify every line item in a budget, so income and expenses are posted to the correct accounts.

Front 759

Charter

Back 759

1) Exclusive use of all or some space on an airplane, bus, ship, or other vehicle for a special period of time and for a specific itinerary. 2) To create a new association, organization or chapter of an association or organization.

Front 760

Charter Operations

Back 760

1) In terms of motor carrier certificates, the transportation of groups organized by someone other than the carrier, and which are sold the exclusive use of the vehicle. 2) An operator authorized to arrange transportation in charter operations.

Front 761

Charter Party

Back 761

A written contract, usually on a special form, between the owner of a vessel and a charterer who rents use of the vessel or a part of its freight space. The contract generally includes the freight rates and the ports involved in the transportation.

Front 762

Charts

Back 762

Diagrams, music books, sheets, or scores.

Front 763

Chaser

Back 763

Mild drink taken after hard liquor.

Front 764

Chaser Flasher/Lights

Back 764

Electronic device to accomplish rapid sequential lighting.

Front 765

Chat

Back 765

A real time synchronous electronic discussion forum where participants can communicate with instructors, mentors and peers to simulate the classroom environment.

Front 766

Chateaubriand

Back 766

Thick tenderloin steak, cut from the center or 'barrel' of the loin.

Front 767

Chaud

Back 767

(show) Hot.

Front 768

Chaud Froid

Back 768

(show fwah) Hot/cold jellied sauce used to decorate buffet show pieces, such as hams or turkeys.

Front 769

Cheat

Back 769

Varying the positions of actors to achieve a better TV picture.

Front 770

Check-In

Back 770

Procedure for hotel guest arrival and registration.

Front 771

Check-In Time

Back 771

Time at which hotel guests may check in and occupy sleeping rooms.

Front 772

Check-Out

Back 772

Procedure for hotel guest departure of their sleeping room including account settlement.

Front 773

Check-Out Time

Back 773

Time set by facility when hotel guests are required to vacate sleeping rooms.

Front 774

Chef’s Choice

Back 774

Selection of food items to best complement the entrée. The selection is being left up to the chef.

Front 775

Chef’s Table

Back 775

The opportunity to sample a menu in advance of the event, usually in the company of the chef. Also refers to a food event held in the kitchen where the attendees interact with the chef and kitchen staff.

Front 776

Chemise

Back 776

With skins, as in boiled potatoes in their skins.

Front 777

Cherries Jubilee

Back 777

Flaming dessert served over vanilla ice cream.

Front 778

Cherry Picker

Back 778

Equipment capable of lifting a person or persons to a given height. See HIGH JACKER. See Also MAN LIFT, JLG, SCISSOR LIFT, GENIE LIFT, HI LOW, FORKLIFT.

Front 779

See Also High Jacker Man Lift JLG Scissor Lift Genie Lift HI LOW Forklift/Forktruck

Front 780

Chevron

Back 780

Type of cloth used for backdrops.

Front 781

Chevron Set-Up

Back 781

Seating arrangement in which chairs are arranged in rows slanted in a V shape and separated by a center aisle. They face the head table or speaker. See HERRINGBONE SET-UP. See Also V-SHAPE SET-UP.

Front 782

See Also Herringbone Set-Up V-Shape Set-Up

Front 783

Chief Executive Officer

Back 783

CEO. The principal officer responsible for overall administration of an organization.

Front 784

Chief Financial Officer

Back 784

CFO. Executive responsible for financial affairs of an organization.

Front 785

Chief Operating Officer

Back 785

COO. Executive responsible for day-to-day operations of an organization.

Front 786

Chiffonade

Back 786

Foods served with shredded vegetables, such as lettuce salads with shredded carrots and/or red cabbage.

Front 787

Chinoise

Back 787

French word for Chinese.

Front 788

Chipping

Back 788

Distortion of audio signals caused by input signal peaks or voltage amplitudes which cause a circuit to attempt to exceed its own maximum voltage capabilities.

Front 789

CHME

Back 789

Certified Hospitality Marketing Executive. A certification program offered by the Hospitality Sales & Marketing Association International. www.hsmai.org

Front 790

Chop Suey

Back 790

Chinese stew, with meat or fish, plus bamboo sprouts, onions, rice and water chestnuts.

Front 791

Chow Mein

Back 791

Chinese dish of bean sprouts, celery, mushrooms, and a meat or fish served over crispy or pan-fried soft noodles.

Front 792

CIC

Back 792

Convention Industry Council (formerly the Convention Liaison Council). A federation of national and international organizations representing individuals, firms or properties involved in the meetings, conventions, exhibitions and travel and tourism industries.

Front 793

CIF

Back 793

Cost, Insurance, Freight. A pricing term indicating that these costs are included in the quoted price.

Front 794

CIF&C

Back 794

Cost, Insurance, Freight, and Commission. A pricing term indicating that these costs are included in the quoted price.

Front 795

CIF&E

Back 795

Cost, Insurance, Freight, and Exchange. A pricing term indicating that these costs are included in the quoted price.

Front 796

Cioppino

Back 796

An Italian fish stew made from tomatoes, white wine, and clams, shrimp, crab, calamari, swordfish, fresh basil and garnished with a garlic crouton.

Front 797

Circle Trip

Back 797

A journey with stopovers that returns to the point of departure without retracting its route.

Front 798

Circline

Back 798

Circular fluorescent fixture.

Front 799

CITE

Back 799

Certified Incentive Travel Executive. A designation offered by the Society of Incentive & Travel Executives (SITE).

Front 800

City Central

Back 800

Association of American Federation of Labor - Congress of Industrial Organizations (AFL-CIO) local unions in a city or metropolitan area.

Front 801

City Guide

Back 801

A freelance guide who comes aboard a motorcoach to give an informed overview of the city or attraction to be toured.

Front 802

City Tour

Back 802

A sightseeing trip through a city, usually lasting a half-day or full day, during which a guide points out that city’s highlights. See TOUR.

Front 803

See Also Tour

Front 804

Citywide Event

Back 804

An event that requires the use of a convention center or event complex, as well as multiple hotels in the host city.

Front 805

Clamp-On Fixture

Back 805

Electrical fixture with C-clamp device for attaching to display.

Front 806

Clamp-On Lights

Back 806

A light fixture that has a clamping device that allows it to attach to a wall or pole. They are 150 watts to 250 watts.

Front 807

Classification

Back 807

Commodity tariff used to classify shipments. Shipments are evaluated by their density, sensitivity, packaging and other criteria. Rates are assessed on a shipment after a commodity classification is established.

Front 808

Classroom Set-Up

Back 808

Seating arrangement in which rows of tables with chairs face the front of a room and each person has a space for writing. Also Called SCHOOLROOM SET-UP.

Front 809

Classroom Table

Back 809

Rectangular table, often narrower than regular tables and 30-inches high. Can be 6' or 8' long and 18- or 24-inches wide.

Front 810

Clause

Back 810

A detailed section of a contract pertaining to a specific issue.

Front 811

Clean Bill of Lading

Back 811

A receipt for goods issued by a carrier with an indication that the goods were received in apparent good order and condition, without damages or other irregularities. See FOUL BILL OF LADING.

Front 812

See Also Foul Bill of Lading

Front 813

Clean Draft

Back 813

A draft to which no documents have been attached.

Front 814

Clear Date/Time

Back 814

Generally the last point in time at which an exhibitor-appointed carrier must be in line or at the dock in order to be loaded after the close of the show.

Front 815

Clearance

Back 815

Clear space between the passing object and sides or roof of a passageway.

Front 816

Cleats

Back 816

Wood strips on sides of shipping container for sliding and handling purposes. Also wood strips on a structure for attaching another fixture or structure.

Front 817

Climate Neutral

Back 817

Climate Neutral products or services reduce and offset the greenhouse gases generated at each stage of their life-cycle on a cradle-to-cradle basis: the sourcing of their materials, their manufacturing or production, their distribution, use, and ultimate end-of-life disposition.

Front 818

Clinic

Back 818

Workshop-type educational experience where participants learn by doing.

Front 819

Clogged Head

Back 819

Buildup of oxide on the video recorder head causing noise, breakup, or loss of picture.

Front 820

Closed

Back 820

See FULL HOUSE.

Front 821

See Also Full House

Front 822

Closed Circuit Video

Back 822

A video distribution system which limits reception of an image to those receivers which are directly connected to the origination point by coaxial cable or microwave link.

Front 823

Closed-End

Back 823

(Incentive travel) Number of winners are limited by a predetermined amount.

Front 824

Closing Ceremony

Back 824

Final activities at an event which occur during the closing/last session.

Front 825

Closing Session

Back 825

The final session of an event in which the subjects which have been discussed are summarized and possible conclusions reached and announced.

Front 826

Cluster

Back 826

1) Enclosed lights used to illuminate the top of film and stage sets. 2) Group of speakers mounted in auditoriums, arenas, and theaters.

Front 827

CMAA

Back 827

Club Managers Association of America.

Front 828

CMP

Back 828

1) Certified Meeting Professional. 2) Complete Meeting Package at conference centers; includes lodging, all food and beverage, support services, including audio visual equipment, room rental, etc.

Front 829

Coach

Back 829

1) Individual who helps develop presentation skills. 2) Class of airline service.

Front 830

Coach Fare

Back 830

Economy airline fare.

Front 831

Coat Rack

Back 831

Frame to hold wearing apparel, usually on hangers. See GARMENT RACK. See Also Costumer.

Front 832

See Also Garment Rack Costumer

Front 833

Coated Stock

Back 833

Paper manufactured with coatings of clay or other materials to give the base paper a smooth, often glossy, surface.

Front 834

Coaxial Cable

Back 834

Cable used to transmit audio and television signals.

Front 835

Cobra Head Extension Cord

Back 835

A two-wire extension cord that has the capability of having two of more items plugged into the end. These cords are not allowed in some convention facilities (e.g. Las Vegas) due to the possible overload and tripping of breakers. They are also considered a fire hazard.

Front 836

Cocktail Attire

Back 836

Men should wear nothing less formal than a blazer and slacks; for women, dressy pantsuits or short, dressier dresses.

Front 837

Cocktail Table

Back 837

Small round table, 15- 30 inches in diameter (38-76 centimeters) used for cocktail type parties. Also Called CABARET TABLE. See Also TUXEDO TABLE.

Front 838

See Also Tuxedo Table

Front 839

COD

Back 839

Cash on Delivery, Collection on Delivery.

Front 840

CODEC

Back 840

Compression/Decompression or Coder/Decoder. Videoconferencing standard, included in hardware and/or software, used to compress or code video, audio, and data signals for transmission and decompress or decode the signal at the other end of the transmission.

Front 841

Coeur

Back 841

(coor) Heart (e.g. 'hearts of lettuce' ).

Front 842

Coffee Break

Back 842

See BREAK. See Also ENERGY BREAK, REFRESHMENT BREAK.

Front 843

See Also Break Energy Break Refreshment Break

Front 844

Cold Call

Back 844

Sales call made without an appointment.

Front 845

Collaborative Tools

Back 845

Email, bulletin boards, live chat, instant messaging and other technologies that allow participants to communicate electronically with other participants.

Front 846

Collateral

Back 846

Assets that can be pledged to guarantee a loan. The promotional material used by the salespeople to support or corroborate the features and benefits of the item being sold.

Front 847

Collection and Consolidation Service

Back 847

Service performed for a shipper in which a number of LTL shipments are picked up or received and forwarded as one truckload shipment.

Front 848

Collective Agreement

Back 848

Written agreement between an employer and a union specifying the terms and conditions of employment for workers, the status of the union, and the procedure for settling disputes arising during the contract term. See UNION CONTRACT.

Front 849

See Also Union Contract

Front 850

Collective Bargaining

Back 850

The process of negotiation between an employer or employers and an employee organization, union or unions to reach agreement on the terms and conditions of employment for a specified period.

Front 851

Colloquium

Back 851

An informal meeting for the purpose of discussion; usually of an academic or research nature and in order to ascertain areas of mutual interest through exchange of ideas. Conducted as and when convenient, but with little regularity.

Front 852

Co-Location

Back 852

To hold two related events at the same time and in the same place.

Front 853

Color Key Proof

Back 853

Proof copy for approval of color positioning.

Front 854

Color Separation

Back 854

See FOUR-COLOR SEPARATION.

Front 855

See Also Four-Color Separation

Front 856

Column

Back 856

A pillar in a facility which supports the roof or other structures. Usually refers to pillars in function space and exhibition halls and is typically denoted on floor plan as a solid square.

Front 857

Combo

Back 857

Small group of musicians such as a small jazz or dance band.

Front 858

Commando Cloth

Back 858

A woven fabric with a nap, similar to Duvetyne, but heavier, completely light blocking and with a coarser nap. A substitute for velour, most often used for masking drapes. See DUVETYNE.

Front 859

See Also Duvetyne

Front 860

Commercial Invoice

Back 860

An itemized statement furnished to a purchaser by a seller and usually specifying the price of goods or services and the terms of sale.

Front 861

Commission

Back 861

A payment to a sales representative for meeting or exceeding a sales revenue goal. Or a payment made to an individual or organization for bringing business to another individual or organization.

Front 862

Commissionable Rate Commitment

Back 862

A contract in which the room rate to be charged to attendees includes a commission to be paid to either the sponsoring group or a third party such as a travel agent or independent event planning or site selection organization.

Front 863

Commitment

Back 863

Agreement between buyer and seller to purchase/sell the particular product. See CONTRACT. See Also LETTER OF AGREEMENT.

Front 864

See Also Letter of Agreement Letter of Agreement

Front 865

Committee

Back 865

A group of people appointed for a specific purpose.

Front 866

Committee of Honor

Back 866

Committee of individuals eminent in the related field whose names are lent to an event by way of endorsement.

Front 867

Common Carrier

Back 867

Transportation company which handles crated materials; an agency or business that is available to the public for transportation of persons, goods, or messages; usually referring to freight transportation on regularly scheduled trucks or airplanes.

Front 868

Communication Center

Back 868

Area in a venue for telephone, fax, Internet, telex or teleconferencing facilities.

Front 869

Commuter Airline

Back 869

Airline connecting small communities with large airports.

Front 870

Compensation

Back 870

1) Payment for a thing of value tendered or a service rendered, usually refers to base salary plus benefits, bonus and/or commission. 2) Something, usually in the form of a monetary payment, that makes up for a loss.

Front 871

Complete Meeting Package

Back 871

An all-inclusive plan offered by conference centers; includes lodging, all meals and support services.

Front 872

Complimentary

Back 872

Comp. Service, space or item provided at no charge.

Front 873

Complimentary Ratio

Back 873

The number of rooms provided at no cost based on the number of occupied rooms.

Front 874

Complimentary Registration

Back 874

Waiver of registration fees.

Front 875

Complimentary Room

Back 875

A sleeping room or function room provided to an individual or organization at no cost. See COMPLIMENTARY RATIO.

Front 876

See Also Complimentary Ratio

Front 877

Comprehensive Layout

Back 877

Artist’s precise rendering of proposed piece showing paper and color selection, size and placement of type, illustrations and photographs.

Front 878

Computer Card

Back 878

See REGISTRATION CARD KEY.

Front 879

See Also Key Card

Front 880

Computer Data Projection

Back 880

The projection of a computer signal from a personal computer, laptop or other computer device onto a screen from a LCD or equivalent projector for viewing by audience.

Front 881

See Also LCD

Front 882

Computer-Based Training

Back 882

CBT. Any instructional event that can be accessed by a stand alone computer - usually CD-ROM based.

Front 883

Computerized Registration

Back 883

Automated registration records.

Front 884

Con Carne

Back 884

With meat, (e.g. 'chili con carne').

Front 885

Concert Rider

Back 885

See RIDER.

Front 886

See Also Rider

Front 887

Concessions

Back 887

1) Merchandise or refreshments sold on site, to individuals, in conjunction with an event. 2) Contractual agreement where one party provides something of value to the other party in exchange for something else, pending certain conditions.

Front 888

Concierge

Back 888

1) Facility staff which provides special services such as tickets to local events, transportation, and tour arrangements. 2) Designated area in facility providing special amenities and services to guests.

Front 889

Conclave

Back 889

Gathering of a group with shared or special interests.

Front 890

Concurrent Sessions

Back 890

Multiple sessions scheduled at the same time. Programs on different themes or subjects offered simultaneously.

Front 891

Condensed Type

Back 891

Narrow or slender type permitting greater number of characters per line.

Front 892

Conference

Back 892

1) Participatory meeting designed for discussion, fact-finding, problem solving and consultation. 2) An event used by any organization to meet and exchange views, convey a message, open a debate or give publicity to some area of opinion on a specific issue. No tradition, continuity or periodicity is required to convene a conference. Although not generally limited in time, conferences are usually of short duration with specific objectives. Conferences are generally on a smaller scale than congresses. See CONGRESS. See Also CONVENTION.

Front 893

See Also Congress Convention

Front 894

Conference Call

Back 894

Telephone or video connection between three or more persons.

Front 895

Conference Center

Back 895

A facility that provides a dedicated environment for events, especially small events. May be certified by the International Association of Conference Centers.

Front 896

Conference Handbook

Back 896

A manual which provides information about a conference. Contents would include descriptions of programs, information on participants, agendas, schedules of events, speaker notes, and logistical information.

Front 897

Conference Officer/Organizer

Back 897

Title generally conferred upon the chief administrator of the entire event.

Front 898

Conference Pack/Kit

Back 898

Generally a comprehensive collection of conference documentation and/or event materials within a bag, binder, envelope or folder. Also called information kit. See REGISTRATION KIT. Also CALLED REGISTRATION PACKET.

Front 899

See Also Registration Kit

Front 900

Conference Papers

Back 900

Abstracts of lectures to be presented during a conference compiled in the book of abstracts. See ABSTRACT. See Also CALL FOR PAPERS.

Front 901

See Also Abstract Call for Papers

Front 902

Conference Reminder

Back 902

An email, bulk fax, or bulk mail broadcast that provides attendees and prospects with the latest news and information about an upcoming event. Such reminders are usually distributed on an opt-in basis. See EMAIL ALERT.

Front 903

See Also Email Alert

Front 904

Conference Report

Back 904

An official summary of conference events.

Front 905

Conference Service Coordinator

Back 905

Primary contact person assigned to an event in a convention center.

Front 906

Conference Set-Up

Back 906

Seating arrangement in which rectangular or oval tables are set up with chairs placed around all sides. It is often confused with Hollow Square Set-up. The preferred industry term is BOARDROOM SET-UP.

Front 907

Configuration

Back 907

1) Arrangement of seats within an aircraft. See PITCH. 2) The layout of tables, chairs and other equipment in a function room. See FLOOR PLAN. 3) Sleeping berth in a day/night compartment on a European train.

Front 908

See Also Pitch Floor Plan

Front 909

Confirmation

Back 909

Oral or written agreement by a facility to accept a request for accommodation; to be binding the agreement must state the intent of the parties, the particular date, the rate, type of accommodations, and the number to be accommodated; oral agreement may require a credit card number. See CONFIRMED RESERVATION.

Front 910

See Also Confirmed Reservation

Front 911

Confirmation Letter

Back 911

Letter to speakers, acknowledging that a commitment has been made between the speaker and the organization, outlining information about the event.

Front 912

Confirmation Number

Back 912

Proof of Registration, i.e., a reservation number that will be accepted by the hotel holding the room.

Front 913

Confirmed Letter of Credit

Back 913

A letter of credit, issued by a foreign bank, whose validity has been confirmed by an American bank. An exporter whose payment terms are a confirmed letter of credit is assured of payment even if the foreign buyer or the foreign bank defaults. See LETTER OF CREDIT.

Front 914

See Also Letter of Credit

Front 915

Confirmed Reservation

Back 915

Oral or written agreement by a facility to accept a request for an accommodation; to be binding the agreement must state the intent of the parties, the particular date, the rate, type of accommodations, and the number to be accommodated; oral agreement may require guest credit card number. See CONFIRMATION.

Front 916

See Also Confirmation

Front 917

Conflict of Interest Statement

Back 917

Written document requiring individuals to disclose any conflicts of interest that may be created by their involvement with an organization.

Front 918

Confrontation

Back 918

Efforts of a dissident group to obstruct the conduct of an event.

Front 919

Congress

Back 919

1) The regular coming together of large groups of individuals, generally to discuss a particular subject. A congress will often last several days and have several simultaneous sessions. The length of time between congresses is usually established in advance of the implementation stage, and can be either pluri-annual or annual. Most international or world congresses are of the former type while national congresses are more frequently held annually. 2) Meeting of an association of delegates or representatives from constituent organizations. 3) European term for convention. See CONFERENCE. See Also CONVENTION.

Front 920

See Also Conference Convention

Front 921

Congress Auxiliaries

Back 921

Those persons who work in the congress’ auxiliary services and have been identified by the organizer and the contracted firm (if any) whose names are clearly stated in a previously prepared register.

Front 922

Congress Card

Back 922

Admission card confirming a booking and registration to an event. See ADMISSION CARD.

Front 923

See Also Admission Card

Front 924

Congress Travel Agent

Back 924

Travel agent specializing in handling incoming or outgoing event participants and additional travel arrangements including pre- and post-tours.

Front 925

Connecting Rooms

Back 925

Two or more guestrooms with private connecting doors permitting access between rooms without having to go into the corridor.

Front 926

Consecutive Interpretation

Back 926

Oral translation of several phrases or entire speeches from one language to another. Speaker pauses between phrases to allow for interpretation. See INTERPRETATION, INTERPRETATION IN RELAY, SIMULTANEOUS INTERPRETATION, TRANSLATION, WHISPERED INTERPRETATION, WIRELESS INFRARED INTERPRETING SYSTEM.

Front 927

See Also Interpretation Interpretation in Relay Simultaneous Interpretation Translation Whispered Interpretation Wireless Infrared Interpreting System

Front 928

Consideration

Back 928

The inducement to a contract. The cause, motive, price, or impelling influence which induces a contracting party to enter a contract.

Front 929

Consignee

Back 929

Recipient. The person, people, or organization to whom something is delivered or addressed. Compare with CONSIGNOR.

Front 930

See Also Consignor

Front 931

Consignment

Back 931

Delivery of merchandise from a seller (the consignor) to an agent (the consignee) under agreement that the agent sell the merchandise for the account of the seller. The consignor retains title to the goods until the consignee has sold them. The consignee sells the goods for commission and remits the net proceeds to the consignor.

Front 932

Consignor

Back 932

A person who sends freight. Compare with CONSIGNEE.

Front 933

See Also Consignee

Front 934

Consolidate

Back 934

1) Shipping freight to a central depot where several loads bound for the same destination are put together before being shipped to that destination. 2) Merging events, jobs, tasks, etc.

Front 935

Consortium

Back 935

A loosely knit group of independently owned and managed companies, e.g. destination management companies (DMCs), tour operators, hotels, etc., with a joint marketing and distribution process.

Front 936

Construction Drawing

Back 936

A drawing that gives detailed diagrams and instructions for building an exhibit.

Front 937

Consular Declaration

Back 937

A formal statement, made to the consul of a country, describing goods to be shipped.

Front 938

Consular Invoice

Back 938

A document, required by some countries, describing a shipment of goods and showing information such as the consignor, consignee, and value of the shipment. Certified by a consular official of the foreign country, it is used by that country’s customs officials to verify the value, quantity, and nature of the shipment.

Front 939

Consultant

Back 939

Individual who provides counsel and assistance to a client on specific assignments. For very large projects, a consulting firm may be retained rather than a individual.

Front 940

Consumer Show

Back 940

Exhibition that is open to the public, usually requiring an entrance fee. See EXHIBITION. See Also GATE SHOW, PUBLIC SHOW. Compare With TRADE SHOW.

Front 941

See Also Exhibition Gate Show Public Show Trade Show

Front 942

Consummé

Back 942

(con sue may) Clear soup, served hot or chilled.

Front 943

Contact Cement

Back 943

Bonding agent usually used for cementing plastic laminates to wood.

Front 944

Contact Management System

Back 944

A software program that matches contacts with prospects.

Front 945

Container Detention

Back 945

A charge that is assessed when the container is removed from the carrier’s control but is not returned within the allowable free time. See PIER DEMURRAGE.

Front 946

See Also Pier Demurrage

Front 947

Content

Back 947

The educational component of an event. See CONFERENCE.

Front 948

See Also Conference

Front 949

Continental Breakfast

Back 949

Light morning meal consisting of pastries, juices, and hot beverages. Usually served buffet style.

Front 950

Continental Buffet

Back 950

Buffet consisting of pastries, juices, and hot beverages.

Front 951

Continental Plan

Back 951

A room rate that includes a continental breakfast. See Also AMERICAN PLAN, BERMUDA PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN.

Front 952

See Also American Plan Bermuda Plan Demi-Pension European Plan Modified American Plan

Front 953

Continental U.S.

Back 953

The contiguous 48 states, not including Alaska, Hawaii or any US Territories.

Front 954

Contingency Plan

Back 954

An alternative plan that may replace the original plan when circumstances change.

Front 955

Continuing Education

Back 955

Structured educational and training experiences for personal or professional development.

Front 956

Continuing Education Unit

Back 956

CEU. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. CEUs are non-academic credit. One CEU is awarded for each 10 contact hours in an accredited program.

Front 957

Continuity

Back 957

Smooth flow of action and narration from scene to scene.

Front 958

Contract

Back 958

An agreement between two or more parties that creates in each party a duty to do or not do something and a right to performance of the other's duty or a remedy for the breach of the other's duty. See COMMITMENT. See Also LETTER OF AGREEMENT.

Front 959

See Also Commitment Letter of Agreement

Front 960

Contract Carrier

Back 960

Trucking company that enters into a specific contract with a shipper to transport goods for an agreed-upon price. Contained within the contract are all the terms and conditions, liability, transit times, etc. The contract carrier is required to secure authorization from the DOT for such operations.

Front 961

Contracting

Back 961

A system in which all or part of the product or the work to be done is sublet to contractors.

Front 962

Contractor

Back 962

An individual or organization providing services to a trade show and/or its exhibitors. May be Official (appointed by show management) or Independent (appointed by exhibitor). Typically refers to either a general service contractor or specialty contractor. See DECORATOR. See Also A/V CONTRACTOR, DRAYAGE CONTRACTOR, EXCLUSIVE CONTRACTOR, EXHIBITION SERVICE CONTRACTOR, GENERAL SERVICE CONTRACTOR (GSC), IN-HOUSE CONTRACTOR.

Front 963

See Also Decorator A/V Contractor Drayage Contractor Exclusive Contractor Exhibition Service Contractor General Service Contractor

Front 964

Contractor Logistics Services

Back 964

This is the transportation service division of the general show contractor. They handle/arrange for all modes of transportation (air, motor and van line), but the services are still executed by the traditional motor, van line and air carriers.

Front 965

Contrast

Back 965

Difference of intensity of color between light and dark areas of a picture, fabric, etc.

Front 966

Contributed Paper

Back 966

Written transcript provided after acceptance of the submitted abstract and usually the basis for a speech or demonstration.

Front 967

Contributor

Back 967

One who presents a paper, either verbally or in a visual form (e.g. a poster).

Front 968

Control Track

Back 968

Section of video tape which controls the speed of the tape.

Front 969

Controlled Economy Countries

Back 969

Countries whose governments strictly regulate the national economy.

Front 970

Controversy Panel

Back 970

To stimulate interest and debate, arrange for two or three views of a controversial issue to be presented.

Front 971

Convener

Back 971

Member of committee in charge of convening participants.

Front 972

Convention

Back 972

An event where the primary activity of the attendees is to attend educational sessions, participate in meetings/discussions, socialize, or attend other organized events. There is a secondary exhibit component. Compare With MEETING, EXHIBITION, TRADE SHOW, CONSUMER SHOW.

Front 973

See Also Meeting Exhibition Trade Show Consumer Show

Front 974

Convention and Visitors Bureau

Back 974

CVB. Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually membership organizations bringing together businesses that rely on tourism and events for revenue. For visitors, CVBs are like a key to the city. As an unbiased resource, CVBs can serve as a broker or an official point of contact for convention and event planners, tour operators and visitors. They assist planners with event preparation and encourage business travelers and visitors alike to visit local historic, cultural and recreational sites.

Front 975

Convention Center

Back 975

Facility that combines an exhibition space with a substantial number of smaller event spaces. The purpose of these buildings is to host trade shows, public shows, conventions, large food functions and other functions related to the convention industry. They may be purpose built or converted and municipally or privately owned. See EXHIBITION CENTER. See Also FACILITY, HALL.

Front 976

See Also Exhibition Center Facility Hall

Front 977

Convention Rate

Back 977

Rates assigned for a particular group. This is usually a discounted rate.

Front 978

Convention Services Manager

Back 978

CSM. Professional at a hotel, convention center or convention bureau who is responsible for event operations management on all levels.

Front 979

Convertibility

Back 979

A currency is usually described as convertible if the holder can exchange it freely for another currency.

Front 980

Cookie

Back 980

A file sent to a Web browser by a Web server that is used to record one's activities.

Front 981

Coordinating Committee

Back 981

Committee in charge of coordinating the organization of the event.

Front 982

Coordination Fee

Back 982

A charge for professional services.

Front 983

Co-President

Back 983

One of two or more persons appointed as president on an equal footing with the official president.

Front 984

Co-Promotion

Back 984

Joint participation in the costs and profits from an event.

Front 985

Copy

Back 985

1) All original material being prepared for reproduction. 2) Reproduction of original material.

Front 986

Copyfitting

Back 986

Determining space required and type size for copy to fit allotted space.

Front 987

Copyright

Back 987

Federal laws that allow for the ownership of intellectual property (writings, art, music). Copy-written material cannot be used without the owner’s permission or the payment of royalty fees.

Front 988

Coquilles St. Jacques

Back 988

(co keel san jock) Scallops prepared in butter; served in a scalloped, shell-shaped ramekin.

Front 989

Cordial

Back 989

A liqueur usually served after dinner, e.g. Amaretto, Chambourd, Frangelica, etc., or a shell-shaped ramekin. See LIQUEUR.

Front 990

See Also Liqueur

Front 991

Corkage

Back 991

The charge placed on beer, liquor, and wine brought into the facility but purchased elsewhere. The charge sometimes includes glassware, ice, and mixers.

Front 992

Corner Booth/Stand

Back 992

An exhibit space with exposure on at least two aisles. Some organizations charge premiums for corner booths/stands.

Front 993

Cornucopia

Back 993

1) Pastry roll shaped like a horn, filled with whipped cream and nuts. 2) A large paper or plastic horn filled with fresh fruits spilling over onto the table. Also called a horn of plenty.

Front 994

Corporate Exhibit

Back 994

An institutional exhibit telling the story of the company without intentionally marketing the product or service.

Front 995

Corporate Meeting

Back 995

Gathering of employees or representatives of a commercial organization. Usually, attendance is required and travel, room and most meal expenses are paid for by the organization.

Front 996

Corporate Planner

Back 996

Meeting planner who works for a corporation.

Front 997

Corporate Rate

Back 997

Special rate for sleeping rooms or other goods and services that is made available to business travelers. These rates may vary by corporation, depending on the negotiated agreement.

Front 998

Corporate Show

Back 998

An exhibition produced by a corporation where exhibits are limited to products and services of that corporation or its marketing partners; no competitors participate. See EXHIBITION. Compare With TRADE SHOW.

Front 999

See Also Exhibition Trade Show

Front 1000

Corporate Travel

Back 1000

The market segment comprised of groups or individuals that work for a given company and are traveling for business reasons at the company’s expense.

Front 1001

COS

Back 1001

Cash on Shipment.

Front 1002

Cost Center

Back 1002

An account (usually a number) to which expenses for a function or activity are charged.

Front 1003

Cost Charge per Square Meter/Foot

Back 1003

Basic charge for a particular unit of measurement.

Front 1004

Cost Control

Back 1004

Process of maintaining levels of expenditure within the budget.

Front 1005

Cost of Goods

Back 1005

The direct costs involved in producing a product or service which usually includes labor and materials.

Front 1006

Cost of Sales

Back 1006

The cost of goods plus the expenses involved in selling and delivering the product or service.

Front 1007

Cost Plus

Back 1007

Basic charges for a service plus the markup or margin to ensure margin and profit for service provider.

Front 1008

Costing

Back 1008

Process of itemizing and calculating all costs the tour operator will pay on a given tour. Usually the function of the operations manager.

Front 1009

Costumer

Back 1009

1) Hat and coat rack. 2) A person or organization that makes, sells, or rents costumes.

Front 1010

Couchette

Back 1010

Sleeping berth in a day/night compartment on a European train.

Front 1011

Council

Back 1011

Group of members responsible for establishing and enforcing the rules and regulations.

Front 1012

Count

Back 1012

1) Total number of individuals in attendance at a function or event for a given period. 2) Total number of exhibitors for a given period.

Front 1013

Counter

Back 1013

A working cabinet for display, demonstration, or registration.

Front 1014

Countermount

Back 1014

Technique for mounting material to rear of panel equal to weight and consistency to face mounted material. This prevents warping.

Front 1015

Countersink

Back 1015

Technique of recessing heads of screws and nails below the surface.

Front 1016

Countervailing Duty

Back 1016

An extra duty imposed by the U.S. Secretary of the Treasury to offset export grants, bounties, or subsidies paid to foreign suppliers in certain countries by the governments of those countries as an incentive to exports.

Front 1017

Country of Origin

Back 1017

Denotes country of parental nationality.

Front 1018

Coupon

Back 1018

Ticket which travelers exchange for prepaid services such as accommodations, meals and tours. SEE VOUCHER.

Front 1019

See Also Voucher

Front 1020

Courier

Back 1020

European term for a travel professional who supervises arrival details and escorts tours.

Front 1021

Cover

Back 1021

1) Table setting for one person. 2) Actual number of meals, or servings, served at a food function. 3) Dome placed over a plate, used to keep food warm/cold and measure the number of meals served at a food function.

Front 1022

Cover Charge

Back 1022

A fee, usually a flat amount per person, charged to patrons to cover the cost of music and entertainment.

Front 1023

Cover Plate

Back 1023

A protective, removable panel used with self-contained exhibits in transit.

Front 1024

Cover Stock

Back 1024

Heavy-weight paper used for covers of brochures.

Front 1025

Covered Area

Back 1025

Any area that covers an exhibit space and prevents the building fire sprinkler from discharging water unobstructed to the floor. This includes single story exhibits with ceilings, upper deck exhibits, roofs, overhead lighting installations and any material hanging or installed overhead that is not recognized as acceptable under fire sprinkler systems fire codes.

Front 1026

Covers

Back 1026

Actual number of meals served at a catered meal function or in a restaurant. See AUDIENCE COUNT. See Also HEAD COUNT.

Front 1027

See Also Audience Count Head Count

Front 1028

CPAE

Back 1028

Council of Peers Award for Excellence; inductee into the CPAE Speaker Hall of Fame.

Front 1029

CPCE

Back 1029

Certified Professional Catering Executive. A certification program offered by the National Association of Catering Executives (NACE).

Front 1030

CR

Back 1030

Carrier's Risk.

Front 1031

Craft Union

Back 1031

A labor organization, the membership in which is restricted to individuals possessing or working at a specific skill or trade (e.g. diemaking, carpentry, or plumbing).

Front 1032

Crafting List

Back 1032

Names the content of what is enclosed inside a crate (e.g. exhibit pieces, carpet, etc.).

Front 1033

Craftsperson

Back 1033

A skilled individual who provides actual services on the show floor. Usually a unionized worker.

Front 1034

Crate

Back 1034

Wooden box for packing and shipping exhibits.

Front 1035

Crated Exhibit

Back 1035

An exhibit that is transported from event to event in crates (small to huge wooden boxes). Crates make handling the exhibit easier, and minimize damage during material handling. In most cases, individual pieces are jigged in place within the crates.

Front 1036

Crating List

Back 1036

Names the contents of what is enclosed inside a crate (e.g. exhibit pieces, carpet, etc.).

Front 1037

Crawl

Back 1037

Text moving horizontally across the bottom of a video screen.

Front 1038

Credentials Committee

Back 1038

Committee formed to verify that individuals have the necessary qualifications to attend a meeting or become a member of an association.

Front 1039

Credit

Back 1039

1) An item entered on creditor side of an account (opposite of “debit”). 2) To add one sum to another.

Front 1040

Credit Card Badge

Back 1040

A lead retrieval method using embossed plastic cards similar to credit cards.

Front 1041

Credit Risk Insurance

Back 1041

Insurance designed to cover risks of nonpayment for delivered goods.

Front 1042

Credits

Back 1042

Names of persons who either created or performed in a program.

Front 1043

Crème Brûlée

Back 1043

Pudding of cornstarch, eggs, milk, sugar and whipped cream served in a ramekin.

Front 1044

Crêpe

Back 1044

(crayp) Very thin pancake, used to roll up anything from meat to dessert.

Front 1045

Crescent-Round Set-Up

Back 1045

Uses 60-, 66- or 72-inch (152-, 168- and 183-centimeter) diameter rounds with seating on two thirds to three quarters of the table and no seating with its back to the speaker. Used for banquet-to-meeting or meeting-to-banquet quick set. See BUZZ SET-UP. See Also HALF SET-UP.

Front 1046

See Also Buzz Set-Up Half Moon Set-Up

Front 1047

Crew

Back 1047

Stagehands, technicians, truck loaders, etc.; responsible for the technical set-up of an event.

Front 1048

Croissant

Back 1048

(kwa sant) Crescent shaped French bread that is very tender, due to a lot of butter.

Front 1049

Crop

Back 1049

To use less than the full frame area of a photograph or less than the full area of art work.

Front 1050

Crop Mark

Back 1050

Indication on original art or photo defining area that is to be reproduced.

Front 1051

Crosby

Back 1051

A clamp connector used with cables.

Front 1052

Cross Aisle

Back 1052

An aisle at a right angle, or perpendicular, to a main aisle.

Front 1053

Cross Bar

Back 1053

Rod used in draping or as a support brace.

Front 1054

Cross Dissolve

Back 1054

Gradual changing of one picture or sound or color to another.

Front 1055

Cross Face

Back 1055

Smooth change from one color or image to another.

Front 1056

Cross Fade

Back 1056

Change from one scene to another in which visual images are blended together and one image fades out as another fades in. See DISSOLVE.

Front 1057

See Also Dissolve

Front 1058

Crosstalk

Back 1058

Undesired sound from radio devices infringing upon the sound system, typically heard as bleed-over between left and right stereo speakers, or as leakage of high-frequency sound between busses or circuits in audio mixers, microphone cable snakes and multiple circuit audio signal wiring.

Front 1059

Cru

Back 1059

Raw, uncooked.

Front 1060

Crudités

Back 1060

1) Pieces of raw vegetables served as hor d’oeuvres, often with dip. 2) Raw vegetable salad, usually julienne cut.

Front 1061

Crumber

Back 1061

An implement used to clean the crumbs from in front of the guest between dinner and dessert.

Front 1062

CSEP

Back 1062

Certified Special Event Professional; an earned designation from the International Special Events Society (ISES).

Front 1063

CSM

Back 1063

Convention Services Manager. Professional at a hotel, convention center or convention bureau who is responsible for event operations management on all levels.

Front 1064

CSP

Back 1064

Certified Speaking Professional; an earned designation from the National Speakers Association (NSA).

Front 1065

CTC

Back 1065

Certified Travel Counselor.

Front 1066

CTLO

Back 1066

Constructive Total Loss Only.

Front 1067

CTP

Back 1067

Certified Travel Professional.

Front 1068

CTSM

Back 1068

Certified Trade Show Marketer.

Front 1069

Cube

Back 1069

Area occupied by an exhibit within a trailer, determined by multiplying the exhibit’s length, times width, times height.

Front 1070

Cube Taps

Back 1070

Three way plugs for combining electrical cords. (Note: cube taps are illegal by fire code in some facilities.)

Front 1071

Cubic Content

Back 1071

The use of exhibit properties in the airspace over the entire leased area above a height of eight feet or more.

Front 1072

Cue

Back 1072

Visual or aural signal to elicit response or action.

Front 1073

Cue Card

Back 1073

Off-stage card that displays script to performers on stage in order to prompt lines. See CAMERA CARD. See Also IDIOT CARD.

Front 1074

See Also Camera Card Idiot Card

Front 1075

Cue Channel

Back 1075

Portion of the audio signal-carrying channels in a system that is used to allow musicians to hear other performers or portion of the ensemble sound in order to match pitch or tempo.

Front 1076

Cueing

Back 1076

1) Assigning cue numbers to various elements of a production. 2) Setting audio tape or video film at a specific point.

Front 1077

Cultural Services

Back 1077

A service concerned with organizing activities which are mainly related to the artistic and intellectual side of civilization.

Front 1078

Currant

Back 1078

Small piquant berry used for jellies, or dried and used like raisins.

Front 1079

Current Assets

Back 1079

Assets that can be converted quickly to cash. e.g. marketable securities, notes, inventories, account receivables.

Front 1080

Current Liabilities

Back 1080

All debts incurred in the normal day-to-day business and due within one calendar year.

Front 1081

Curriculum Vita

Back 1081

A document similar to a resume and is often referred to as a “vita.” It highlights a speaker’s education and key jobs held. A speaker in the academic community usually uses a curriculum vita.

Front 1082

Custom Exhibit

Back 1082

An exhibit which is unique to the specific requirements of the user.

Front 1083

Custom Fabricated Exhibit

Back 1083

An exhibit that is individually designed and built with a wide range of materials.

Front 1084

Custom House

Back 1084

An individual or firm licensed to enter and clear goods through customs.

Front 1085

Custom Menu

Back 1085

Menu specifically created for a client.

Front 1086

Customized Tour

Back 1086

A TOUR designed to fit the specific needs of a particular target audience.

Front 1087

See Also Tour

Front 1088

Customs

Back 1088

1) The governmental authorities designated to collect duties levied by a country on imports and exports. The term also applies to the procedures involved in such collection. 2) Practices common to many of a particular group.

Front 1089

Customs Broker

Back 1089

An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States, a customs broker must be licensed by the Treasury Department and pass a government examination covering a broad range of knowledge, including all phases of import regulations, rates of duties, and customs law.

Front 1090

Customs Cooperation Council, Nomenclature of

Back 1090

See BRUSSELS TARIFF NOMENCLATURE.

Front 1091

See Also Brussels Tariff Nomenclature

Front 1092

Cut

Back 1092

1) Instantaneous change from one scene to another without a fade-in or fade-out. 2) Signal to interrupt or cancel.

Front 1093

Cut & Lay

Back 1093

Installation of carpet other than normal booth/stand or aisle size.

Front 1094

Cut Out

Back 1094

Profile cut display item (e.g. letters, photos, etc.).

Front 1095

Cut Rate

Back 1095

Cost per hundred weight.

Front 1096

Cutline

Back 1096

Text identifying a photograph; caption.

Front 1097

Cut-Off Date

Back 1097

Designated date when the facility will release a block of sleeping rooms to the general public. The date is typically three to four weeks before the event. See RESERVATION REVIEW DATE.

Front 1098

See Also Reservation Review Date

Front 1099

Cut-Off Time

Back 1099

Hour when a non-guaranteed reservation must be filled or it may be cancelled.

Front 1100

Cut-Off Time

Back 1100

A specific point in time at which the exhibition contractor will cease (for the day) all unloading or loading activities. In transportation environment this refers to the specific time a shipment must be tendered to a carrier in order to receive service that day. For example, a flight that departs at 10:00 p.m. may have a cargo cut-off time of 7:00 p.m.

Front 1101

Cutting Sheet

Back 1101

Drawings made by carpentry shops, detailing size and shape of raw material to be cut. See TEMPLATE.

Front 1102

See Also Template

Front 1103

CVA

Back 1103

Convention & Visitors Authority. See also CONVENTION AND VISITORS BUREAU.

Front 1104

See Also Convention and Visitors Bureau

Front 1105

CVB

Back 1105

Convention and Visitors Bureau. Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually membership organizations bringing together businesses that rely on tourism and events for revenue. For visitors, CVBs are like a key to the city. As an unbiased resource, CVBs can serve as a broker or an official point of contact for convention and event planners, tour operators and visitors. They assist planners with event preparation and encourage business travelers and visitors alike to visit local historic, cultural and recreational sites.

Front 1106

CWT

Back 1106

Abbreviation for "hundred weight." This is the unit of measure used in drayage and freight shipments.

Front 1107

CYC

Back 1107

See CYCLORAMA.

Front 1108

See Also Cyclorama

Front 1109

Cycles

Back 1109

The amount of "movement" in electrical current. International standard is 50 cycles; in U.S., 60 cycles.

Front 1110

Cyclorama

Back 1110

1) Platforms of varying heights used together to create a stage, such as the rows of steps a choral group would use during a performance. See DAIS. See Also RISER, PODIUM. 2) Stage background scene giving illusion or depth. Also called CYC.

Front 1111

D/B/A

Back 1111

Doing Business As

Front 1112

DA

Back 1112

Distribution Amplifier. Amplifier which increases the amplitude of a signal in a line in order to distribute it to multiple points of use.

Front 1113

Daily Newsletter

Back 1113

Daily information sheet for participants during event. See SHOW DAILY.

Front 1114

See Also Show Daily

Front 1115

Dais

Back 1115

Raised platform usually above the floor of a hall or large room. See PODIUM. See Also RISER.

Front 1116

See Also Podium Riser

Front 1117

Damage Clause

Back 1117

Part of a contract dealing with procedures, penalties, and rights of the party causing damages.

Front 1118

Damask

Back 1118

Woven silk or linen fabric used for napery (napkins and tablecloths).

Front 1119

Dance Floor

Back 1119

Area for dancing, can be carpeted when not used for dancing. Portable dance floors come in 3 foot x 3 foot sections.

Front 1120

Dark

Back 1120

A day on which a facility or hall has no events or performances booked. Monday is the traditional dark day for theaters.

Front 1121

DAT

Back 1121

Digital Audio Tape

Front 1122

Data Projection

Back 1122

See COMPUTER DATA PROJECTION.

Front 1123

See Also Computer Data Projection

Front 1124

Data Projector

Back 1124

A self-contained unit with a LCD panel, light source and lens that works with both PC and Mac computers and duplicates the image being shown on the monitor without any need for special software or complex setting up. See LCD PROJECTOR.

Front 1125

See Also LCD

Front 1126

Database

Back 1126

A collection of all information on all prospects (attendees and exhibitors).

Front 1127

Date Draft

Back 1127

A draft document, such as a contract, which matures a specified number of days after the date it is issued, without regard to the date of acceptance.

Front 1128

Date Protection

Back 1128

A guarantee that the dates an event organizer has selected for an event in a specific facility are reserved for that organizer.

Front 1129

Day Glo

Back 1129

Trademarked name for iridescent paints or inks that glow.

Front 1130

Dead Areas

Back 1130

Areas where sound is muted or absent.

Front 1131

Dead End Flight

Back 1131

Last leg of a flight.

Front 1132

Dead Time

Back 1132

Time during which an employee is unable to work due to factors beyond his or her control and for which he is paid.

Front 1133

Debate

Back 1133

A discussion which takes place within a meeting, a public or private sitting or in one of the various types of assembly or meeting.

Front 1134

Debt Service

Back 1134

Regular payments required to keep a loan current.

Front 1135

Declared Value

Back 1135

Shipper's stated value of entire shipment in terms of dollars.

Front 1136

Décor

Back 1136

Props, lighting, and other elements used to create a theme or ambiance. Décor is used to enhance an event with elements including but not limited to carpet, pipe and drape, stage props, customized lighting, linens, tablescapes, skirting, ceiling treatments, stage sets, projection images, special effects or sound effects.

Front 1137

Decorating

Back 1137

Dressing up an area with carpet, draping, plants, etc.

Front 1138

Decorator

Back 1138

An individual or company providing installation & dismantle and booth/stand and hall dressing services for a trade show and/or its exhibitors. Decorator services may be provided by carpenters, sign painters or others depending upon union jurisdiction. Term applies to both contractor and skilled craftsperson.

Front 1139

See Also I&D

Front 1140

Deferred Air Freight

Back 1140

Long haul air freight that waits for available cargo space (usually 1 to 2 days) at a reduced rate.

Front 1141

Deferred Airfreight/Deferred Service

Back 1141

Airfreight that can wait for available cargo space because of low delivery priority. Usually a three- to five-day service that moves at a reduced cost.

Front 1142

Deferred Rebate

Back 1142

A deferred rebate is the return of a portion of the freight charges by a carrier to a shipper, in exchange for the shipper giving all or most of his shipments to the carrier over a specified period of time (usually 6 months). Payment of the rebate is deferred for a further similar period during which the shipper must continue to give all or most of his shipments to the rebating carrier. The shipper thus earns a further rebate which will not, however, be paid without an additional period of exclusive or almost exclusive patronage with the carrier. In this way, the shipper becomes tied to the rebating carrier.

Front 1143

Definite Booking

Back 1143

Space reservations confirmed in writing.

Front 1144

Delegate

Back 1144

1) Person who attends an event primarily to visit exhibits or attend meetings and/or conference sessions. This excludes exhibitors, media, speakers, and companions. 2) Registered meeting participant. 3) Voting representative at a meeting.

Front 1145

Delegate Card

Back 1145

Admission card confirming a booking and registration.

Front 1146

Demi

Back 1146

Half.

Front 1147

Demi Tasse

Back 1147

Small cup of coffee, used for espresso.

Front 1148

Demi-Pension

Back 1148

A rate inclusive of breakfast and dinner, in addition to the room. In the U.S. and Canada it is called MODIFIED AMERICAN PLAN (MAP), which means breakfast and one other meal (usually dinner). See Also AMERICAN PLAN, BERMUDA PLAN, CONTINENTAL PLAN, EUROPEAN PLAN.

Front 1149

See Also Modified American Plan American Plan Bermuda Plan Continental Plan European Plan

Front 1150

Demographics

Back 1150

Characteristics that help create a profile of exhibitors and attendees. May include company location, job function, purchase budget, purchase intentions.

Front 1151

Demonstration

Back 1151

1) The act of showing how to do something. 2) A group of individuals organized to picket or protest against a group using placards, literature, songs, shouts and, sometimes, marches or sit-ins.

Front 1152

Demonstrator

Back 1152

Person hired to work in a booth/stand demonstrating or explaining products.

Front 1153

Denied Boarding Compensation

Back 1153

Refund of airfare or payment to passenger when airline fails to honor a confirmed reservation within two hours of scheduled departure.

Front 1154

Density

Back 1154

Pounds per cubic foot, determined by mathematical formula where the weight of an article or shipment is divided by the cubic feet it occupies.

Front 1155

Departure Date

Back 1155

Date when majority of event participants check out of a facility.

Front 1156

Departure Tax

Back 1156

Fee collected from traveler by host country at time of departure.

Front 1157

Deposit

Back 1157

An advanced partial payment to secure product or service.

Front 1158

Depreciation

Back 1158

The gradual erosion of the usability and value (possibly due to obsolescence) of an organization's fixed assets. In some cases depreciation can be declared as a tax deduction.

Front 1159

Design

Back 1159

Artist’s concept or visualization of how a printed piece should look.

Front 1160

Desktop Publishing

Back 1160

Using a personal computer to prepare materials for printing.

Front 1161

Desktop Videoconferencing

Back 1161

DVD. Videoconferencing on a personal computer.

Front 1162

Destination

Back 1162

A city, area or country which can be marketed to groups or individuals as a place to visit or hold an event.

Front 1163

Destination City

Back 1163

A city which in and of itself is an attraction, e.g. Orlando or San Francisco.

Front 1164

Destination Control Statement

Back 1164

Any of various statements which the U.S. Government requires to be displayed on export shipments and which specify the destinations for which the shipment has been authorized. Also Called ANTIDIVERSION CLAUSE.

Front 1165

Destination Management Company

Back 1165

DMC. A professional services company possessing extensive local knowledge, expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and program logistics. Depending on the company and the staff specialists in the company, they offer, but are not limited to, the following: creative proposals for special events within the meeting; guest tours; VIP amenities and transportation; shuttle services; staffing within convention centers and hotels; teambuilding, golf outings and other activities; entertainment, including sound and lighting; décor and theme development; ancillary meetings and management professionals; and, advance meetings and onsite registration services and housing.

Front 1166

See Also Professional Congress Organizer Ground Operator

Front 1167

Destination Manager

Back 1167

Local on-site coordinator.

Front 1168

Detail Drawing

Back 1168

Drawing showing method of construction, plan views, elevations, floor ports, drains, etc.

Front 1169

Dialogue

Back 1169

Discussion of ideas and opinions.

Front 1170

Die Cut

Back 1170

Method of producing repetitive cutout shapes in quantity.

Front 1171

Diffuser

Back 1171

An open grid or a solid translucent plastic to soften or conceal light sources.

Front 1172

Digital Subscriber Line

Back 1172

DSL. Provides high-speed access to the Internet via telephone lines. DSL service requires a DSL modem.

Front 1173

Digital Video

Back 1173

Capture, manipulation and storage of video in digital format on a computer. Can be displayed on a computer as part of a graphic presentation.

Front 1174

Dimensional Weight

Back 1174

Generally refers to air-freight and van line shipments. Invoices are calculated with two weights, actual and dimensional. The dimensional weight is based upon the volume of the shipment. The billing weight is the larger of the two.

Front 1175

Dimmer

Back 1175

A device to control light intensity. See RHEOSTAT.

Front 1176

See Also Rheostat

Front 1177

Dimmer Board

Back 1177

A combination of switches, dimmer plates and fuses for controlling light. See SWITCHBOARD.

Front 1178

See Also Switchboard

Front 1179

Dine Around

Back 1179

Use of a number of restaurants in a destination with reservations and billing arrangements to one particular client.

Front 1180

Dinner

Back 1180

Evening meal for a group; not usually ceremonial.

Front 1181

Direct Billing

Back 1181

Accounts receivable made available to individuals or firms with established credit.

Front 1182

Direct Flight

Back 1182

Flight between two points on the same aircraft. There may be stops, but no plane changes.

Front 1183

Direct Lighting

Back 1183

The aiming of a fixture directly at the object/area to be illuminated.

Front 1184

Direct Mail

Back 1184

A marketing technique in which material is mailed directly to individuals in a target audience.

Front 1185

Direct Sales Method

Back 1185

Selling direct to the end user with promotional efforts using advertising, direct mail or telephone sales.

Front 1186

Direct Spending

Back 1186

All expenditures associated with an event that flow into the host destination’s local economy. Direct spending includes attendee spending, exhibitor spending and event organizer spending. See Also ECONOMIC IMPACT, INDIRECT SPENDING, & INDUCED SPENDING.

Front 1187

See Also Economic Impact (Total) Indirect Spending Induced Spending

Front 1188

Directional Signs

Back 1188

Signs directing attendees to an exhibit, event or special area.

Front 1189

Directory

Back 1189

1) The printed document passed out to event attendees that includes a list of conference sessions, exhibitor descriptions, a floor plan and other information. 2) An alphabetized list of members with contact information.

Front 1190

Disability

Back 1190

A physical or mental impairment that limits normal life functions.

Front 1191

Discussion Form

Back 1191

Paper containing an application to put a question during a conference session to a particular speaker on a specific subject; usually submitted in advance of the session.

Front 1192

Discussion Group

Back 1192

1) A group of participants in a separate debate within some types of meetings. Similar to a working group but with no expectation of reports or papers. 2) A threaded bulletin board where participants can post messages under the heading of a particular topic and responses are grouped by topic or thread. Groups are asynchronous, not occurring in real-time.

Front 1193

Discussion Leader

Back 1193

Person who introduces topic of discussion and controls the discussion in the group. Moderator.

Front 1194

Dishonored Reservation

Back 1194

If a hotel accepts a reservation but can't provide a room, the hotel has breached the contract and the injured guest is owed damages. The usual term is for the guest to be compensated for the first night to stay at the second hotel and usually reimbursement for transportation between the hotel and the second hotel. See HOTEL RESERVATION.

Front 1195

See Also Hotel Reservation

Front 1196

Dismantle

Back 1196

1) Take-down and removal of exhibits. 2) To take apart.

Front 1197

Dismantling Deadline

Back 1197

The time and day by which booths/stands have to be dismantled and removed from an exhibition area.

Front 1198

Dispatcher

Back 1198

Person responsible for scheduling and routing freight, labor, shuttle busses, etc.

Front 1199

Display

Back 1199

An arrangement of products or informational material.

Front 1200

Display Builder

Back 1200

Company or person that fabricates displays.

Front 1201

Display Case

Back 1201

See SHOWCASE.

Front 1202

See Also Showcase

Front 1203

Display Material

Back 1203

The material exhibited by the various exhibitors. Such material is usually insured or has its value stated in writing for insurance purposes.

Front 1204

Display Place

Back 1204

Exhibit booth/stand.

Front 1205

Display Rules & Regulations

Back 1205

A set of specifications for exhibit construction endorsed by all major exhibit industry associations. Also refers to the individual additional rules which may be adopted by event management.

Front 1206

Dispute

Back 1206

A conflict or difference of opinion between an employer and a union or between an employer and employees over some phase of their relationship. Usually refers to a serious controversy that threatens or causes a work stoppage or that is submitted to an arbitrator or government agency for settlement.

Front 1207

Dissolve

Back 1207

See CROSS FADE.

Front 1208

See Also Cross Fade

Front 1209

Dissolve Unit

Back 1209

Device that activates fade-out and fade-in of slides from one projector to another.

Front 1210

Distance Learning

Back 1210

A type of education where students work on their own at home or from an office, and communicate with faculty and other students via email, electronic forums, chat, webconferencing and other forms of online communication. Includes correspondence courses, audio, video and internet delivery. Meeting and event Web sites can facilitate distance learning by offering online educational programs.

Front 1211

Distribution Channel

Back 1211

The path a product follows to be delivered to the end user. This may be through distributors, retail outlets, self service outlets, vending machines, telephone sales, direct mail sales, etc.

Front 1212

Distributor

Back 1212

An enterprise that purchases products for resale to their customers who are usually retail outlets. The distributor expects to receive a significant price discount for providing the distribution service.

Front 1213

Distributor Show

Back 1213

An exhibition produced by a distributor at which exhibitors are the manufacturers of products sold by the distributor and attendees are the distributor's customers. See EXHIBITION. See Also TRADE SHOW.

Front 1214

See Also Exhibition Trade Show

Front 1215

Divider

Back 1215

Movable barrier that partitions a large area into smaller areas. May be sound resistant, but not necessarily sound proof. See AIR WALL. See Also MOVABLE WALL, PARTITION.

Front 1216

See Also Air Wall Movable Wall Partition

Front 1217

DMC

Back 1217

Destination Management Company. See Also DESTINATION MANAGEMENT COMPANY.

Front 1218

See Also Destination Management Company

Front 1219

DMC Consortium

Back 1219

National and/or international alliances of destination management companies who form select communities for the purpose of sharing collective efforts for business sharing, education, ethics and destination management industry monitoring.

Front 1220

DMCP

Back 1220

Destination Management Certified Professional. An accreditation offered by the Association of Destination Management Executives (ADME).

Front 1221

Docent

Back 1221

Tour guide in a museum, educational facility or art gallery.

Front 1222

Dock

Back 1222

A place where freight is loaded onto, and taken from, vessels or vehicles.

Front 1223

Dock Receipt

Back 1223

A receipt issued by an ocean carrier to acknowledge receipt of a shipment at the carrier's dock or warehouse facilities. When delivery of a foreign shipment is completed, the dock receipt is surrendered to the vessel operator or his agent and serves as the basis for the preparation of the OCEAN BILL OF LADING. See WAREHOUSE RECEIPT.

Front 1224

See Also Ocean Bill of Lading Warehouse Receipt

Front 1225

Dock Usage

Back 1225

Instructions on the allotment of a loading dock’s space and time required for loading and unloading of trucks for an event. This information should be included in the specifications guide for an event.

Front 1226

Document Sharing

Back 1226

A feature of many videoconference systems that allows participants at each conference site to view and edit the same document.

Front 1227

Dog Bone

Back 1227

A 1’ five wire cord that is used to help transfer high voltage power to 120 volt power on the BCP.

Front 1228

Dog House

Back 1228

An electrical outlet that will accommodate 6 plugs. See SEX (SIX) BOX.

Front 1229

See Also Sex Box

Front 1230

Dolly

Back 1230

Any of several kinds of low, flat, wheeled frames for transporting heavy objects.

Front 1231

Dolma

Back 1231

Stuffed grape leaves.

Front 1232

Domestic Beer/Wine

Back 1232

Beer or wine produced in the country where it is served.

Front 1233

Donation

Back 1233

Sum of money or item of value received as a gift or contribution.

Front 1234

Donkey Dick

Back 1234

A metal pole placed on the front of a forklift for carrying rolls of carpet.

Front 1235

DOS

Back 1235

Director of Sales.

Front 1236

DOT

Back 1236

Department of Transportation.

Front 1237

DOT

Back 1237

Department of Transportation. In the United States, on the national level, the Federal Department of Transportation is a government agency responsible for safety, interstate highways and interstate commerce matters.

Front 1238

Double

Back 1238

A guestroom assigned to two people.

Front 1239

Double Bed

Back 1239

Bed measuring 53-by-75 inches (135-by-191 centimeters).

Front 1240

Double Booking

Back 1240

1) Reserving space for two groups to use the same space at the same time and neither can be fully accommodated as contracted. 2) An organization reserving space in more than one venue for the same event. 3) Two or more reservations made for the same traveler for the same dates. Can be canceled by the airlines if discovered as they consider this a violation of their ticketing rules.

Front 1241

Double Cloth

Back 1241

Use of two tablecloths on a banquet table for decorative purposes, to muffle sound, or to attach skirting to. Usually two different colors are used. See OVERLAY.

Front 1242

See Also Overlay

Front 1243

Double Decker

Back 1243

Two-storied exhibit. See MULTI-STORY EXHIBIT.

Front 1244

See Also Multi-Story Exhibit

Front 1245

Double Lock

Back 1245

Two locks, one a dead bolt, on a door for extra security.

Front 1246

Double Room

Back 1246

A sleeping room occupied by two persons. The room may have one or more beds of any type in it. The symbol used by APEX to denote it is:

Front 1247

Double Room Rate

Back 1247

The price per person for a sleeping room to be shared with another person.

Front 1248

Double Width

Back 1248

Two tables placed together, allowing extra room in a BOARDROOM SET-UP.

Front 1249

See Also Boardroom Set-Up

Front 1250

Double-Double Room

Back 1250

A sleeping room with two beds that is occupied by two persons. The symbol used by APEX to denote it is:

Front 1251

Double-Faced Panel

Back 1251

A panel of wood or other material that is finished, or not rough, on both sides.

Front 1252

Double-Faced Tape

Back 1252

Tape used to adhere carpet to floor, signs, or panels.

Front 1253

Doubletime

Back 1253

Premium pay, which is double the base rate of hourly wage.

Front 1254

Doubling

Back 1254

Playing, by musicians, of more than one instrument during an engagement.

Front 1255

Downgrade

Back 1255

To move to a lesser accommodation or class of service.

Front 1256

Downlighting

Back 1256

The use of lighting instruments to light down onto objects below.

Front 1257

Downline Space

Back 1257

On a multi-leg itinerary, the flights following first flight.

Front 1258

Downlink

Back 1258

The station which receives data transmissions from a communications satellite.

Front 1259

Download

Back 1259

Transfer a file from a host computer to your computer.

Front 1260

Downstage

Back 1260

Front of the stage, closest to the audience.

Front 1261

Draft

Back 1261

Bill of Exchange. An unconditional order in writing from one person (the drawer) to another (the drawee), directing the drawee to pay a specified amount to a named payee at a fixed or determinable future date.

Front 1262

Drain Line

Back 1262

Pipe that drains water. Usually used on the exhibit floor for displays that require water.

Front 1263

Dram Shop Laws

Back 1263

In the United States, a legal term for laws covering the liability of people serving alcoholic beverages. Under dram shop laws, a party injured by an intoxicated person can sue establishments contributing to that person’s intoxication. Many dram shop laws also cover serving alcohol to a minor.

Front 1264

Draped Booth/Stand

Back 1264

A booth/stand made up of back wall and sidewall of pipe and drape (typically provided by management).

Front 1265

Draper

Back 1265

Person who installs drapes, pleats, and special decor.

Front 1266

Drapery

Back 1266

Decoratively arranged tablecloths or skirting on the front of head tables and around reception and buffet tables.

Front 1267

Drapes

Back 1267

Decorative material, usually hung on pipe frames to partition an area, adorn a room, or provide privacy.

Front 1268

Draping

Back 1268

Decorating with drapes.

Front 1269

Drawback

Back 1269

A refund of duties paid on imported goods that is provided at the time of their re-exportation.

Front 1270

Drayage

Back 1270

Delivery of exhibit materials from the dock to an assigned exhibit space, removing empty crates, returning crates at the end of the event for recrating, and delivering materials back to dock for carrier loading.

Front 1271

Drayage Charge

Back 1271

The cost of moving exhibit materials within the confines of the exhibit hall, based on weight. This charge is calculated in 100-pound units, or hundredweight, abbreviated cwt. (There is usually a minimum charge for all drayage.)

Front 1272

Drayage Contractor

Back 1272

Company responsible for handling exhibit materials.

Front 1273

Drayage Form

Back 1273

Form for exhibitor requesting handling of materials.

Front 1274

Drayer

Back 1274

Official event handler designated to move exhibits from truck to dock to booth space. Usually handled by general service contractor.

Front 1275

Dress

Back 1275

1) Clothing worn by talent. 2) Dress rehearsal; final camera rehearsal. 3) Set dressing; necessary set properties. 4) To neatly arrange cables lying on the floor.

Front 1276

Dress Casual

Back 1276

Collared shirts, sweaters, turtlenecks, blazers and slacks, such as khakis or corduroys for men; casual dresses or slacks, sweaters and blouses for women. No shorts, jeans, t-shirts, flip flops, etc. See FRIDAY CASUAL.

Front 1277

See Also Friday Casual

Front 1278

Dress Code

Back 1278

Required or suggested acceptable manner or style of dress for an occasion or event.

Front 1279

Dressed Lumber

Back 1279

Term referring to lumber that has been sanded or smoothed down to less than its rough dimensions.

Front 1280

Dressing

Back 1280

1) Sauce for salads; stuffing in poultry. 2) Decor, costumes.

Front 1281

Dressing the Exhibit

Back 1281

Placing graphics, plants, literature and applying any finishing touches to the display.

Front 1282

Drive-In Instructions

Back 1282

Directions informing a venue or facility of the number of event participants expected to travel by automobile an event, in order to ensure adequate parking and bell staffing. This information should be included in the specifications guide for an event.

Front 1283

Driver

Back 1283

Another name for loudspeaker; the word “driver” is used by non-engineers to designate a compression driver like those used to drive horns for acoustic amplification and directional control of sound.

Front 1284

Drop

Back 1284

Large, painted piece of material used for stage background.

Front 1285

Drop Slot

Back 1285

Opening in countertop to receive cards.

Front 1286

Drop Time

Back 1286

The time at which passengers have been dropped off and vehicle service ends.

Front 1287

Drop-Off Food

Back 1287

Self-service hot and/or cold foods are prepared at one location and then delivered to the event site at a different location.

Front 1288

Dropout

Back 1288

Momentary loss of recorded audio or video signal during playback, due to imperfections in the tape.

Front 1289

Dry

Back 1289

Audio signal or sound without reverberation. An audio signal or sound with reverb is called “wet.”

Front 1290

See Also Wet

Front 1291

Dry Lease

Back 1291

Rental of a plane without crew, supplies, fuel, and maintenance service.

Front 1292

Dry Run

Back 1292

Rehearsal or trial run-through of program.

Front 1293

Dry Snacks

Back 1293

Finger foods, such as peanuts, pretzels, potato chips, and corn chips, usually served at receptions.

Front 1294

DSL

Back 1294

Digital subscriber line. Brings high bandwidth via copper phone lines.

Front 1295

DSM

Back 1295

District Sales Manager.

Front 1296

DT Labor

Back 1296

Work performed on overtime and charged at twice the published rate.

Front 1297

du Jour

Back 1297

Of the day, e.g. soup du jour or vegetable du jour.

Front 1298

Dual Podiums

Back 1298

Placing two identical podiums at stage right and stage left, so that they can be used with multiple speakers or presenters. See PODIUM. See Also LECTERN.

Front 1299

See Also Podium Lectern

Front 1300

Dual Projection

Back 1300

The projection of two images at a time using two separate projectors and two screens.

Front 1301

Dual Set-Up

Back 1301

Arrangement of duplicate set-ups in two or more different locations.

Front 1302

Dualing Menus

Back 1302

Split (dual) entrées, e.g. Surf & Turf.

Front 1303

Dub

Back 1303

1) To transfer recorded sound from one unit to another. 2) Copy of a recording or Tape.

Front 1304

Duchess Potatoes

Back 1304

Potatoes mashed with eggs and squeezed through a pastry tube. Can be served as a side dish, or used to pipe decoration around a serving platter.

Front 1305

Duct Tape

Back 1305

Tape used to adhere carpet edges to floor or to cover wires and cables on a carpet. See CARPET TAPE. See Also GAFFER'S TAPE.

Front 1306

See Also Carpet Tape Gaffer’s Tape

Front 1307

Dummy

Back 1307

Mock-up of printed pieces as they should appear in the final form, made up of the correct size and number of pages, showing the position of the various text elements and illustrations.

Front 1308

Dump

Back 1308

See BONEYARD.

Front 1309

See Also Boneyard

Front 1310

Duo

Back 1310

Two performers or musicians.

Front 1311

Duoserve Property

Back 1311

A hotel property in which logistics are handled by the convention services manager (CSM), with catering handled by a separate manager.

Front 1312

Duotone

Back 1312

Photograph prepared for two-color reproduction.

Front 1313

Dupe

Back 1313

Duplicate. Copy of film or tape which has been printed from the original copy.

Front 1314

Duplex Outlet

Back 1314

Double electrical outlet.

Front 1315

Duty

Back 1315

1) Fee levied on imported and exported goods. Duties are generally based on the value of the goods (ad valorem duties), some other factors such as weight or quantity (specific duties), or a combination of value and other factors (compound duties). 2) Actions required by one's occupation. See AD VALOREM TAX.

Front 1316

See Also Ad Valorem Tax

Front 1317

Duty Roster

Back 1317

List outlining hourly schedules and responsibilities of all event staff members.

Front 1318

Duty-Free Imports

Back 1318

Item amounts and categories specified by a government that are free of tax or duty charges when brought into the country.

Front 1319

Duvetyne

Back 1319

A woven fabric with a nap, similar to Commando Cloth, but lighter and with a finer nap. A substitute for velour, most often used for masking drapes. Often misspelled as duvatyne, duventyne, and duvetine.

Front 1320

DVC

Back 1320

Desktop videoconferencing.

Front 1321

DVD

Back 1321

Digital Video Disk - holds more data than a CD Disk.

Front 1322

Dye Transfer

Back 1322

Technique of producing full color, accurate color prints.

Front 1323

Dynamic Range

Back 1323

Difference, in decibels, between the loudest and the quietest passages in a musical or audio program. Also, the difference between the maximum signal level that can be produced under nominal operating distortion levels by an electronic circuit, and that circuit’s obnoxious noise level (called the “noise floor”).

Front 1324

E&O Insurance

Back 1324

Errors and Omissions Insurance. See ERRORS AND OMISSIONS INSURANCE.

Front 1325

See Also Errors and Omissions Insurance

Front 1326

E&OK

Back 1326

Errors and Omissions Excepted.

Front 1327

EAC

Back 1327

Exhibitor Appointed Contractor. Any company other than the designated "official" contractor providing a service to an exhibitor.

Front 1328

EAC

Back 1328

Exhibitor-Appointed Carrier. See EXHIBITOR-APPOINTED CARRIER.

Front 1329

See Also Exhibitor-Appointed Carrier

Front 1330

EAON

Back 1330

Except As Otherwise Noted.

Front 1331

Early Arrival

Back 1331

1) To reach your destination before the appointed date or time. 2) When a hotel guest with a confirmed reservation requests to check in to his/her room prior to the scheduled date and/or check-in time. 3) Arrival prior to arrival of the majority of the group.

Front 1332

Early Registration

Back 1332

Registration received before a pre-definite date, usually offering a lower fee.

Front 1333

Early-Out

Back 1333

A guest who checks out of a housing facility (hotel, motel, etc.) one or more days earlier than his or her scheduled departure date. Also Called UNDER-STAY, UNEXPECTED DEPARTURE. Compare With OVERSTAY.

Front 1334

See Also Overstay

Front 1335

Easel

Back 1335

Three-or four-legged stand with a rack used to display cork board, magnetic board, posters, signs, charts, or other objects.

Front 1336

EBITDA

Back 1336

Earnings Before Interest, Taxes, Depreciation and Amortization. A measure of an enterprise’s net income.

Front 1337

EC

Back 1337

European Community.

Front 1338

ECB

Back 1338

Event-Contracted Block. See also EVENT-CONTRACTED BLOCK.

Front 1339

See Also Event-Contracted Block

Front 1340

Echo

Back 1340

Any or all audibly discrete delayed sound images. In contrast, reverberation produces a wash of sound, with no discrete echoes.

Front 1341

Echo Buss

Back 1341

Typically, a dedicated audio channel within an audio mixing console, through which a signal intended to be sent or received to or from an echo or reverberation device (e.g. an echo chamber) is routed.

Front 1342

Éclair

Back 1342

(ee clare) Oblong puff pastry filled with custard or whipped cream and topped with chocolate.

Front 1343

e-Commerce

Back 1343

1) Electronic commerce. 2) Buying and selling products and services while online over the internet.

Front 1344

Economic Impact (Total)

Back 1344

The total value of an event. Events generate secondary spending (indirect and induced) on the host destination’s local economy over and above the original direct spending. These secondary impacts, when combined with the original direct spending, result in the total economic impact of an event. See Also DIRECT SPENDING, INDIRECT SPENDING, & INDUCED SPENDING.

Front 1345

See Also Direct Spending Indirect Spending Induced Spending

Front 1346

Economic Multiplier

Back 1346

Total economic impact divided by direct spending. See Also ECONOMIC IMPACT, DIRECT SPENDING.

Front 1347

See Also Economic Impact (Total) Direct Spending

Front 1348

ECU

Back 1348

European Currency Unit. Currency unit of the European Community.

Front 1349

EDAC

Back 1349

Exhibit Display Association of Canada.

Front 1350

EDC

Back 1350

Exhibitor Designated Contractor. See EAC.

Front 1351

See Also EAC

Front 1352

Edge Light

Back 1352

Technique of illuminating engraved lines in glass or plastic by transmitting light through edge of material.

Front 1353

Editing

Back 1353

Correcting and/or improving final copy before typesetting.

Front 1354

EDPA

Back 1354

Exhibit Designers and Producers Association. A member of the Convention Industry Council.

Front 1355

Educational Conference Center

Back 1355

Facility that is affiliated with a campus or university.

Front 1356

Educational Meeting

Back 1356

An event held for the purpose of teaching information.

Front 1357

Educational Program

Back 1357

Substantive instructional content at an event.

Front 1358

Educational Session

Back 1358

Time period during which information or instruction is presented.

Front 1359

Educational Visit

Back 1359

Tour of place or location by a group of individuals with a common interest in the subject matter visited ( i.e., work place or manufacturing plant). See STUDY MISSION.

Front 1360

See Also Study Mission

Front 1361

EE

Back 1361

Errors Excepted.

Front 1362

Effects

Back 1362

Effects devices can be broadly classified as anything that changes the sound of signals passing through them.

Front 1363

Effects Projector

Back 1363

Device combining theatrical projector with variable throw, and rotating decorated lens; used to project ripples, waves, clouds, etc.

Front 1364

Efficiency

Back 1364

1) Sleeping room at a housing facility with food preparation amenities. 2) The ratio of input and output usually expressed in a percent. For example, a loudspeaker, which produces 8 acoustic watts when fed 100 electrical watts, is 8% efficient.

Front 1365

EFX

Back 1365

Special Effects.

Front 1366

Egg Foo Yung

Back 1366

Chinese pancake which includes eggs, bean sprouts, subgum (mushrooms) and often either pork, shrimp or chicken.

Front 1367

Eggcrate

Back 1367

Construction technique of joining two materials by notching both and inserting slots into each other.

Front 1368

Eggplant

Back 1368

A member of the nightshade family, related to the potato and tomato, actually a berry. There are many varieties and colors from dark purple to white, and range from 2 to 12 inches and from oblong to round. The most common in the U.S. is the large, pear-shape variety with a smooth, glossy, dark purple skin. Japanese or Asian eggplants are very narrow and range in color from solid purple to striated shade. Italian or baby eggplant looks like a miniature version of the common large variety, is more delicate skin and flesh.

Front 1369

Eggs Benedict

Back 1369

Poached eggs on an English muffin, with Canadian bacon (or ham) and hollandaise sauce. This item holds well in hot boxes.

Front 1370

e-Key

Back 1370

Key used to prevent a guest from entering his/her room.

Front 1371

e-Learning

Back 1371

The use of an electronically based network or Internet technology to design, deliver, select and extend learning. Included in this category are TV and satellite broadcasts, Internet delivered video-on-demand, audio-on demand, and any other computer-based form of learning and training.

Front 1372

Electric Eye

Back 1372

A device that creates a light beam, the interruption of which will activate a relay switch for control of a desired animation.

Front 1373

Electric Pointer

Back 1373

Laser device which a speaker uses to cast an illuminated spot on the wall, blackboard, screen, etc., to draw attention to a particular feature.

Front 1374

Electrical Contractor

Back 1374

Person or company contracted by event management to provide electrical services to exhibitors.

Front 1375

Electrician

Back 1375

A technician trained in the installation, operation and dismantling of all electrical equipment.

Front 1376

Electronic Blackboard

Back 1376

System for sending handwriting, and hand-drawn graphics, over a telephone line. The sender may use either a light pen or a digitizing tablet, and the appropriate image will appear on a television monitor at the remote location.

Front 1377

Electronic Crossover

Back 1377

See ACTIVE CROSSOVER.

Front 1378

See Also Active Crossover

Front 1379

Electronic Editing

Back 1379

Process by which program elements are inserted and assembled on medium without physically altering the medium, e.g. video tape, CD Roms.

Front 1380

Electronic Payment

Back 1380

Payment by means of electronic funds transfer, e.g. using a credit card at a point-of-sale terminal.

Front 1381

Electronic Pour

Back 1381

System of dispensing exact amounts of liquor per drink.

Front 1382

Electronic Whiteboard

Back 1382

A system of controlling multimedia presentations by displaying computer generated images onto a white board. The board copies all information written or taped onto it, and saves, publishes or prints out the notes.

Front 1383

Elevated Table

Back 1383

Table raised to counter height. See TUXEDO TABLE. See Also COCKTAIL TABLE.

Front 1384

See Also Cocktail Table Tuxedo Table

Front 1385

Elevation

Back 1385

1) Height. 2) Front and side views of a scaled drawing.

Front 1386

Ellipsoidal Spotlight

Back 1386

Type of adjustable spotlight formerly known as a klieg light. It is used to light lecterns, signs and areas that need a tightly focused pool of light. See LEKO. See Also LECTERN.

Front 1387

See Also Leko Lectern

Front 1388

Email Alert

Back 1388

See CONFERENCE REMINDER.

Front 1389

See Also Conference Reminder

Front 1390

Email Newsletter

Back 1390

A newsletter distributed to a subscriber list via email. Often referred to as “opt-in” or permission marketing because subscribers choose to receive the information.

Front 1391

Embedding

Back 1391

Technique of capturing object in Lucite or other materials.

Front 1392

Embedment

Back 1392

Casting in plastic. Can be done with photos and translites, or transparencies.

Front 1393

Embossing

Back 1393

Impressing letters or artwork in relief. Blind embossing is an inkless impression on blank paper.

Front 1394

Emcee

Back 1394

The master of ceremonies at a banquet or similar event. Sometimes spelled MC.

Front 1395

Emergency Action Plan

Back 1395

Procedures about how to react and respond to an emergency situation, such as medical emergencies, fire and bomb threats.

Front 1396

Emergency Exit

Back 1396

Door, clear of obstructions, designed for egress in the event of fire or panic.

Front 1397

Emergency Medical Plan

Back 1397

A formalized plan of action for handling on-site emergencies from basic first aid to fire or serious injury.

Front 1398

Emotional Factors

Back 1398

Emotions brought to class by adult learners that may help or hinder their learning.

Front 1399

Employer's Association

Back 1399

Organization of employers who band together mainly to deal with labor unions as a unified group.

Front 1400

Empty Sticker

Back 1400

The tag indicating a crate may be moved into storage. The sticker identifies the exhibitor and the return location for the crate.

Front 1401

en Brochette

Back 1401

Broiled and served on a skewer. See À LA BROCHE. See Also SHISH KEBOB.

Front 1402

See Also a la Broche Shish Kebob

Front 1403

en Casserole

Back 1403

Food served in the same dish in which it was baked.

Front 1404

en Coquille

Back 1404

Cooked and served in shell or shell-shaped ramekin.

Front 1405

en Croûte

Back 1405

Baked in a flaky crust (e.g. Beef Wellington).

Front 1406

Encryption

Back 1406

The translation of data into code. One of the most effective ways to achieve data security.

Front 1407

End Cap

Back 1407

An exhibit space with aisles on three sides. See PENINSULA.

Front 1408

See Also Peninsula

Front 1409

Endorsement

Back 1409

1) To give approval or agreement to a certain subject matter or event. 2) To inscribe, as a signature or notation, on a document. 3) A provision added to an insurance policy that alters or explains its coverage. 4) The authority to reissue a ticket for travel on airlines other than the issuing carrier (the carrier on which the ticket was originally written).

Front 1410

Energy Break

Back 1410

Refreshment break where nutritious foods and beverages are served, occasionally including some form of exercise. See BREAK.

Front 1411

See Also Break

Front 1412

Engagement

Back 1412

Used as a noun to describe a set booking or date when a buyer has secured the services of, or employed, a speaker.

Front 1413

Engineering

Back 1413

Department in a facility (hotel, convention center, etc.) responsible for operating and maintaining a building’s services systems, such as climate control, electrical, and water.

Front 1414

English Breakfast

Back 1414

A large, hearty breakfast that can include juice, hot cereal, eggs, meat (often fish), pastries with jellies and preserves, and hot beverages.

Front 1415

English Service

Back 1415

Food is brought to the table on a tray, presented to the host, who either cuts the food him/herself or chooses to have it done by the server away from the table. Vegetables are placed in bowls on the table for guests to serve themselves. See FAMILY-STYLE SERVICE.

Front 1416

See Also Family-Style Service

Front 1417

Entertainment

Back 1417

Activity performed for the amusement and enjoyment of others.

Front 1418

Entertainment Program

Back 1418

Program of events organized for the entertainment of participants.

Front 1419

Entrecôte

Back 1419

Sirloin steak.

Front 1420

Entrée

Back 1420

Main meal course. (In Europe, it is the term used to describe the appetizer.) With the increase in international business, it is recommended that the word entree no longer be used, in favor of main course.

Front 1421

Environmental Considerations

Back 1421

Those conditions in an event facility surrounding and affecting projection and audio quality (i.e., doors, ceiling height, etc.).

Front 1422

EOR

Back 1422

Exhibitor of Record.

Front 1423

Épice

Back 1423

Highly spiced.

Front 1424

EPO

Back 1424

Each pays own. See PAY OWN.

Front 1425

See Also Pay Own

Front 1426

Equalization

Back 1426

The intentional alteration of levels of portions of the audio frequency spectrum to fit the requirements of frequency response defined by a listener. Traditionally, the term equalization was used to describe the replacement (always a boost) of energy lost as a result of long telephone line runs of wire, but today the term is used to describe any change in frequency response or spectral balance done intentionally by using any device, which includes circuits that can produce these changes.

Front 1427

Equalizer

Back 1427

Device used to compensate for undesired sound system characteristics or room acoustics.

Front 1428

Equipment Manager

Back 1428

A person assigned to issue and maintain accountability of equipment such as radios, uniforms, flashlights, signage, umbrellas, traffic cones, and stanchions.

Front 1429

Erase

Back 1429

1) Permanently remove information from a magnetic medium such as a videotape. 2) Delete from a computer storage device.

Front 1430

Erection

Back 1430

The set up and teardown of exhibits. See I&D.

Front 1431

See Also I&D

Front 1432

Errors and Omissions Insurance

Back 1432

Errors and Omissions Insurance – Often referred to as E&O insurance. A form of insurance that indemnifies the insured for any loss sustained because of an error or oversight on his part.

Front 1433

ESCA

Back 1433

Exhibition Services & Contractors Association. A member of the Convention Industry Council.

Front 1434

Escargots

Back 1434

Snails cooked in broth.

Front 1435

Escoffier Dish

Back 1435

Serving containers for chafing dishes.

Front 1436

Escort

Back 1436

A person, usually employed or subcontracted (or independently contracted) by a DMC, who accompanies a tour from departure to return, as a guide. 2) A person who performs such functions only at the destination.

Front 1437

See Also DMC

Front 1438

Escorted Tour

Back 1438

1) A prearranged travel program, usually for a group escorted. In a fully conducted tour, escort and/or guide service is provided throughout. 2) A sightseeing program conducted by a guide (e.g. a city tour). See TOUR. See Also ESCORT.

Front 1439

See Also Tour Escort

Front 1440

Espresso

Back 1440

A very thick, strong coffee, served in a demi tasse cup.

Front 1441

Est. Wt.

Back 1441

Estimated Weight.

Front 1442

Estimate

Back 1442

1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics. 3) Approximate calculation of exhibit costs.

Front 1443

ETA

Back 1443

Estimated time of arrival.

Front 1444

Etching

Back 1444

Inscribing lines of textures on the surface of rigid materials using acids or tools.

Front 1445

ETD

Back 1445

Estimated time of departure.

Front 1446

Ethernet Internet Service

Back 1446

Local area network of computers and associated devices that share a global information system.

Front 1447

Étouffée

Back 1447

Succulent, tangy, tomato-based sauce, usually used with crawfish or shrimp.

Front 1448

Étouffée

Back 1448

A Cajun dish of crawfish or shrimp with vegetable, usually served over rice.

Front 1449

European Community

Back 1449

EC. The block of Western European countries formerly knows as the European Economic Community (EEC).

Front 1450

European Currency Unit

Back 1450

ECU. Currency unit of the European Community, called the “Euro.”

Front 1451

European Plan

Back 1451

EP. A room rate that does not include meals. See Also AMERICAN PLAN, BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, MODIFIED AMERICAN PLAN.

Front 1452

See Also American Plan Bermuda Plan Continental Plan Demi-Pension Modified American Plan

Front 1453

Evaluation

Back 1453

1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics.

Front 1454

Evaluation Learning Method

Back 1454

Tests whether attendees learned what was expected, and if they can use the information effectively.

Front 1455

Event

Back 1455

An organized occasion such as a meeting, convention, exhibition, special event, gala dinner, etc. An event is often composed of several different yet related FUNCTIONS.

Front 1456

Event Organizer

Back 1456

Person whose job it is to oversee and arrange every aspect of an event. Person can be an employee or hired ad hoc to plan, organize, implement, and control meetings, conventions, and other events.

Front 1457

Event Site

Back 1457

Premises where an event will be held. See SITE.

Front 1458

See Also Site

Front 1459

Event-Contracted Block

Back 1459

ECB. The rooms that are contracted for by an event organizer with a hotel(s) or housing facility(s) for a particular event.

Front 1460

Ex

Back 1460

From. When used in pricing terms such as "Ex Factory" or "Ex Dock," it signifies that the price quoted applies only at the point of origin (in the two examples, at the seller’s factory or a dock at the import point). In practice, this kind of price quote indicates that the seller agrees to place the goods at the disposal of the buyer at the specified place within a fixed period of time.

Front 1461

Excess Baggage

Back 1461

Baggage which exceeds the free allowance set by the airline.

Front 1462

Exchange Rate

Back 1462

The relative value of two different currencies at a specific time.

Front 1463

Exciter Lamp

Back 1463

Lamp which projects illumination through optical sound track on 16mm film. Light patterns are read by the projector sound head converted to electronic signals fed to an audio amplifier.

Front 1464

Exclusion

Back 1464

A contractual provision that denies coverage for certain perils, persons, property, or locations.

Front 1465

Exclusive

Back 1465

Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor, for instance, may have an "exclusive" in a particular facility, meaning that no other contractor is allowed to provide the same services or products in that facility.

Front 1466

Exclusive Contract

Back 1466

Contract between a facility and a service provider designating that provider as the only provider of a specific service or products in that facility.

Front 1467

Exclusive Contractor

Back 1467

Contractor appointed by event or building management as the sole agent to provide specific services or products.

Front 1468

Exclusive Right to Sell

Back 1468

When a speakers bureau/agency has a contract with a speaker and is the sole and exclusive representative of the speaker.

Front 1469

Exclusive Use

Back 1469

Rental of entire truck or van by one shipper.

Front 1470

Excursion

Back 1470

A tour. A recreational trip or activity provided to event participants and/or accompanying persons as a scheduled portion of the event program. See TOUR.

Front 1471

See Also Tour

Front 1472

Executive Coach

Back 1472

A luxury motorcoach with seating of 25 or less which can include such amenities as TV, galley, wet bar, card tables, etc.

Front 1473

Executive Committee

Back 1473

A committee of the Board of Directors that acts between meetings of the board to determine organizational policy.

Front 1474

Executive Conference Center

Back 1474

A first class conference facility that caters to executive level events.

Front 1475

Executive Director

Back 1475

Person appointed or hired to handle or direct day-to-day organizational functions.

Front 1476

Exhibit

Back 1476

Individual display area constructed to showcase products, services or convey a message.

Front 1477

Exhibit Booth/Stand

Back 1477

Individual display area constructed to showcase products or convey a message.

Front 1478

Exhibit Designer/Producer

Back 1478

Person or company responsible for designing and constructing an exhibit booth/stand.

Front 1479

Exhibit Directory

Back 1479

Program or catalog for attendees listing exhibitors and exhibit booth/stand location. See DIRECTORY.

Front 1480

See Also Directory

Front 1481

Exhibit Hall

Back 1481

Area within facility where exhibition is located.

Front 1482

Exhibit House

Back 1482

Company that fabricates displays. See SHOP. See Also DISPLAY BUILDER.

Front 1483

See Also Shop Display Builder

Front 1484

Exhibit Manager

Back 1484

1) Person in charge of individual exhibit booth/stand. 2) Event management staff member in charge of entire exhibit area.

Front 1485

Exhibit Producer

Back 1485

An individual or company that designs and/or builds exhibits. May also provide other services. See DISPLAY BUILDER.

Front 1486

See Also Display Builder

Front 1487

Exhibition

Back 1487

1) An event at which products and services are displayed. The primary activity of attendees is visiting exhibits on the show floor. These events focus primarily on business-to-business (B2B) relationships. 2) Display of products or promotional material for the purposes of public relations, sales and/or marketing. See TRADE SHOW. See Also CONSUMER SHOW, GATE SHOW, PUBLIC SHOW.

Front 1488

See Also Trade Show Consumer Show Gate Show Public Show

Front 1489

Exhibition Area

Back 1489

Amount of floor space occupied by exhibitor. Also Called BOOTH/STAND AREA.

Front 1490

See Also Booth/Stand Area

Front 1491

Exhibition Center

Back 1491

Venue at which exhibitions are held.

Front 1492

Exhibition Contractor

Back 1492

The organizer or promoter of an exhibition; responsible for the letting of space, financial control and management of the exhibition; sometimes an agent acting in this capacity.

Front 1493

Exhibition Manager

Back 1493

Preferred term for the specific person responsible for all aspects of planning, promoting, and producing an exhibition. Also Called SHOW MANAGER, SHOW ORGANIZER. See SHOW MANAGEMENT.

Front 1494

See Also Show Management

Front 1495

Exhibition Occupancy

Back 1495

Total square feet of space used for exhibits times the number of use days divided by the total exhibit space in the building multiplied by 365. Expressed as a percentage.

Front 1496

Exhibition Plan

Back 1496

Plan showing space to be occupied by the exhibition; the areas intended for booths/stands and those for passageways and services etc. See FLOOR PLAN.

Front 1497

See Also Floor Plan

Front 1498

Exhibition Service Contractor

Back 1498

Supplier of booth/stand equipment, rental furnishings, floor coverings, labor, drayage and signs for exhibitions and trade shows. See GENERAL SERVICE CONTRACTOR.

Front 1499

See Also General Service Contractor

Front 1500

Exhibitor

Back 1500

1) Person or firm that displays its products or services at an event. 2) Event attendee whose primary purpose for attending the event is to staff a booth/stand.

Front 1501

Exhibitor Advisory Committee

Back 1501

Representatives of an event's exhibiting companies who act as advisers to show management on rules and procedures, and also update show management on industry trends and issues.

Front 1502

Exhibitor Appointed Contractor

Back 1502

EAC. Any company other than the designated "official" contractor providing a service to an exhibitor. Can refer to an Install & Dismantle Company (I&D House), photographer, florist or any other type of contractor.

Front 1503

See Also I&D

Front 1504

Exhibitor Kit

Back 1504

See EXHIBITOR MANUAL.

Front 1505

See Also Exhibitor Manual

Front 1506

Exhibitor Lounge

Back 1506

An area either on or adjacent to the exhibit floor where exhibitors may relax or meet with customers.

Front 1507

Exhibitor Manual

Back 1507

Manual or kit, usually developed by the service contractor for an event, containing general event information, labor/service order forms, rules and regulations and other information pertinent to an exhibitor's participation in an exhibition.

Front 1508

Exhibitor Move-In

Back 1508

The time period allowed for exhibitors to prepare their exhibit space for show opening. It generally begins after the exposition contractor to receive/unload show-site deliveries.

Front 1509

Exhibitor Newsletter

Back 1509

A newsletter sent by event management to exhibitors prior to a event. It includes updates on deadlines, event rules and regulations, events, and marketing opportunities offered by event management, plus educational articles to improve exhibitors' effectiveness.

Front 1510

Exhibitor Prospectus

Back 1510

Direct mail promotional materials sent to current and prospective exhibitors to encourage participation and promote the benefits of exhibiting in a specific show. Contains information about technical points, cost of exhibition space, floor plan of the exhibition and application for participation.

Front 1511

Exhibitor Retention

Back 1511

Persuading current exhibitors to participate in subsequent events. Exhibitor retention rate is the percentage of exhibitors that renew.

Front 1512

Exhibitor-Appointed Carrier

Back 1512

EAC. For freight shipped to (inbound) or from (out-bound) a show, exhibitors are free to choose the carrier of their choice. This choice is predicated upon the exhibitor making necessary pick-up/delivery arrangements. When doing so, the exhibitor is said to have designated an EAC. Selecting a particular carrier is commonly associated with receiving preferred service and/or rates.

Front 1513

Exhibitorship

Back 1513

Skills to effectively present an exhibiting company's message. Includes body language, opening line and message presentation. Also Called BOOTHMANSHIP.

Front 1514

See Also Boothmanship

Front 1515

Exhibits-Only

Back 1515

The right to attend the exhibit-based portion of an event, not the paid conference or other fee events.

Front 1516

Exit Visa

Back 1516

An endorsement made on a passport denoting that a person may leave the country.

Front 1517

Expanded Metal

Back 1517

Sheets of metal cut and expanded to form an open mesh, usually used as decorative grill.

Front 1518

Expected Attendance

Back 1518

Total number of people anticipated to attend an event prior to the event taking place.

Front 1519

Expedited Service

Back 1519

Service offered by a transportation company to assure prompt delivery.

Front 1520

Expenses

Back 1520

All contracted out-of-pocket business costs. These normally include airfare, taxi-fare, car rental costs, lodging, gratuities, special phone calls having to do with the event, meals, and last-minute presentational materials. Expenses charged to the client should not include anything of personal nature (i.e. movies, alcohol).

Front 1521

Explainer

Back 1521

Personnel hired at an exhibition who have technical knowledge of a product; they may or may not be bilingual.

Front 1522

Export

Back 1522

To send or transport goods out of one country for sale or display in another country. The exporter is usually the seller or the seller's agent. See IMPORT.

Front 1523

See Also Import

Front 1524

Export Broker

Back 1524

An individual or firm that brings together buyers and sellers for a fee, but does not take part in actual sales transactions.

Front 1525

Export Declaration

Back 1525

Required for shipments valued at more than $2500; used by the U.S. government to monitor the dollar volume of export shipments.

Front 1526

Export License

Back 1526

A government document which permits the “licensee” to engage in the export of designated goods to certain destinations.

Front 1527

Export Management Company

Back 1527

A private firm that serves as the export department for several manufacturers, soliciting and transacting export business on behalf of its clients in return for compensation. i.e. a commission, salary, or retainer plus commission.

Front 1528

Exposition

Back 1528

See EXHIBITION.

Front 1529

See Also Exhibition

Front 1530

Exposition Manager

Back 1530

See EXHIBITION MANAGER.

Front 1531

See Also Exhibition Manager

Front 1532

Expository Learning

Back 1532

The instructor presents to the learners and the learners remain passive and watch or listen.

Front 1533

Extended Type

Back 1533

Type that is wider than standard, allowing fewer characters per line.

Front 1534

Extra Overnight Stays

Back 1534

All extra nights spent by the participant other than overnight event stays.

Front 1535

Extra Section

Back 1535

Added aircraft or bus to accommodate a group too large for one aircraft or bus.

Front 1536

Extraordinary Session

Back 1536

A special session for activities, needs, or situations that are different from those normally and originally scheduled.

Front 1537

Extruded

Back 1537

To form metal or plastic, push out.

Front 1538

Eye Bolts

Back 1538

Eye bolts or eye screws have a looped head or an opening in the head.

Front 1539

F&B

Back 1539

Food and Beverage.

Front 1540

F&B Guarantee

Back 1540

See GUARANTEE.

Front 1541

See Also Guarantee

Front 1542

F&B Service Time

Back 1542

Specific time at which a food and beverage function, or segment of a function (e.g., appetizer, entrée, dessert), should be served.

Front 1543

FAA

Back 1543

Federal Aviation Administration.

Front 1544

Fabrication

Back 1544

Construction of an exhibit or display.

Front 1545

Facilitator

Back 1545

An individual who guides discussion and/or decision making.

Front 1546

Facility

Back 1546

A structure that is built, installed or established to serve a particular purpose. See CONVENTION CENTER, HALL.

Front 1547

See Also Convention Center Hall

Front 1548

Facility Manager

Back 1548

The manager of a convention center, exhibition hall or other venue.

Front 1549

Fade

Back 1549

Progressive lessening or dimming of an image from the screen. See DISSOLVE.

Front 1550

See Also Dissolve

Front 1551

Fade-In

Back 1551

Gradual fade from a dark screen to a visual image. See CROSS FADE. See Also DISSOLVE.

Front 1552

See Also Cross Fade Dissolve

Front 1553

Fade-Out

Back 1553

Room lights are turned off or video screen becomes black. See GO TO BLACK.

Front 1554

See Also Go to Black

Front 1555

Fader

Back 1555

Device used to control all dimming circuits.

Front 1556

Fahrenheit

Back 1556

A temperature scale in which 32° is freezing and 212° is the steam point. To convert Fahrenheit temperatures to Celsius, subtract 32 from the Fahrenheit reading, multiply by 5 and divide by 9. (A simple way to calculate is to subtract 10% of Fahrenheit, then double the result, which may be off a degree, but is generally close enough.)

Front 1557

Fair

Back 1557

1) Enterprise principally devoted to the exhibition of products of agriculture or industry. Typically, fairs also provide entertainment activities such as rides, games and food concessions. 2) Exhibition of products or services in a specific area of activity held with the objective of promoting business.

Front 1558

Fair trade

Back 1558

Small farmers are paid a fair market price that enables them to improve their standard of living.

Front 1559

Fajitas

Back 1559

Marinated meat prepared Mexican-style.

Front 1560

False Bow

Back 1560

Staged bow and exit by the artist, with a planned return pending audience response.

Front 1561

Fam Trip

Back 1561

Familiarization Trip. Offered to potential buyers of a venue, a program designed to acquaint participants with specific destinations or services and to stimulate the booking of an event. Often offered in groups, but sometimes on an individual basis. See SITE INSPECTION.

Front 1562

See Also Site Inspection

Front 1563

Familiarization Trip

Back 1563

Fam Trip. Offered to potential buyers of a venue, a program designed to acquaint participants with specific destinations or services and to stimulate the booking of an event. Often offered in groups, but sometimes on an individual basis. See SITE INSPECTION.

Front 1564

See Also Site Inspection

Front 1565

Family Name

Back 1565

Preferred term for use on event housing and registration forms to indicate the name by which all immediate family members are known. Same as LAST NAME, SURNAME. Compare with GIVEN NAME.

Front 1566

See Also Given Name

Front 1567

Family Plan

Back 1567

A discount price offered by companies to second and successive members of families.

Front 1568

Family-Style Service

Back 1568

Platters and bowls of foods are set on the dining tables, from which guests serve themselves. Usually involves guests passing the containers to each other. See ENGLISH SERVICE.

Front 1569

See Also English Service

Front 1570

FAP

Back 1570

Full American Plan. See AMERICAN PLAN (AP).

Front 1571

See Also American Plan

Front 1572

Farci

Back 1572

Stuffed, e.g. stuffed meat.

Front 1573

Fascia

Back 1573

Placard or sign at top of exhibit usually with company name.

Front 1574

Fashion Goods

Back 1574

Goods where style is important and price is secondary. These products could include clothing, jewelry, furniture, draperies, and dishes, but can sometimes be stretched into other areas such as umbrellas, walking canes, cigarette holders, etc.

Front 1575

Fashion Show

Back 1575

Choreographed display of garments and/or accessories by models.

Front 1576

Fast Fold Screen

Back 1576

Brand name for a large screen with a frame which folds down into a small case for storage. The legs of this screen are attached at the sides of the screen, or the screen may be flown from above.

Front 1577

Featherbedding

Back 1577

1) Unfair labor practice of causing an employer to pay for services which are not performed, or requiring more people than necessary to do a job, or requiring the performance of superfluous work. 2) Making oneself comfortable through the receipt of excessive or unjustified compensation for little or no work. See MAKE WORK PRACTICES.

Front 1578

See Also Make Work Practices

Front 1579

Featherrock

Back 1579

Material cut from volcanic lava in rough and varying sizes, or synthetic materials that looks exactly like heavy rock but is lightweight; useful for decorative stone, venues and dioramas.

Front 1580

Fee

Back 1580

1) A fixed amount or percentage charged. 2) The cost of participating in a meeting or event, paid to the organization conducting the meeting.

Front 1581

Fee for Service

Back 1581

The amount charged for providing a service.

Front 1582

Feedback

Back 1582

1) Regeneration of sound from audio speakers back through a microphone causing a squealing sound. 2) Response about an activity, policy, or idea.

Front 1583

Feeder Space

Back 1583

Reservations for passenger from home city to gateway city for international or Hawaii flights.

Front 1584

Fête

Back 1584

A party or celebration.

Front 1585

Fettuccine Alfredo

Back 1585

Fettuccine noodles in a white cheese sauce.

Front 1586

FHC

Back 1586

Notation on floor plans indicating the location of fire hose cabinets.

Front 1587

Fiber Optic Cable

Back 1587

A cable that is made up of tiny glass strands that are wrapped and bundled together to make up a cable. Fiber can transmit voice, data and video at gigabyte speed, or 1 billion bytes per second, with less signal loss than copper wire because the signal is carried by light rather than electricity. See BACKBONE.

Front 1588

See Also Backbone

Front 1589

Fiber Optics

Back 1589

1) In displays, the use of cut glass fibers to display colored light. 2) In telephony, material used for carrying voice and data signals.

Front 1590

Fiberglass

Back 1590

A material fabricated from plastic resins and glass fiber. Available in rigid forms, translucent and opaque. Can also be custom fabricated in intricate shapes.

Front 1591

Field Services

Back 1591

Handling installation and dismantling, including freight, drayage, carpentry, electrical, plumbing, iron workers, riggers and maintenance.

Front 1592

File Server

Back 1592

A computer that shares its resources, such as printers and files, with other computers on a network.

Front 1593

Filet Mignon

Back 1593

Cut of the beef tenderloin.

Front 1594

Fill Light

Back 1594

Light used to fill in shadows created by key light.

Front 1595

Fillet

Back 1595

'Almost' boneless cut of fish.

Front 1596

Film

Back 1596

A flexible strip of chemically treated material used in taking still or moving pictures.

Front 1597

Film Chain

Back 1597

Projectors and video equipment transmitting projected materials through a television system.

Front 1598

Film Clip

Back 1598

Brief filmed piece.

Front 1599

Filmstrip

Back 1599

Series of slides reproduced on one continuous strip of film.

Front 1600

Filter

Back 1600

1) A transparent material that is over a light that can affect the intensity, color, and focus of the light. 2) Circuit that selectively attenuates portions of the audio frequency spectrum. A filter is the opposite of the traditional equalizer, which selectively boosts, but for the purpose of modern convenient control of sound on mixes and equalizer units, the circuits of tone-altering controls usually incorporate the dual abilities to equalize and filter by simply rotating a knob one way or another.

Front 1601

Final Program

Back 1601

Document containing the definitive conference and social program, circulated immediately prior to a conference or distributed at the commencement of the event.

Front 1602

Final Report

Back 1602

Conclusive summary of conference events.

Front 1603

Financial Procedures

Back 1603

An outline of accounting and banking techniques.

Front 1604

Financial Report

Back 1604

Document incorporating the statement of income and expenses and the budget at a given date.

Front 1605

Financial Responsibility Law

Back 1605

A law that requires a person or organization to furnish evidence of ability to respond to claims for harm from a specified type of activity. The most common financial responsibility requirement applies to motor vehicle operators, who must have evidence of ability to pay for automobile-related injuries or damage. An auto liability policy is the main form of financial responsibility.

Front 1606

Finger Bowl

Back 1606

Hot water, sometimes scented, and fresh linen served to a guest after the meal so that the hands and face can be cleansed.

Front 1607

Finger Food

Back 1607

Food at a reception that does not require a knife, fork or spoon.

Front 1608

Finger Pull

Back 1608

Hinged finger grip usually mounted in recess on hinged doors.

Front 1609

Finished

Back 1609

Wooden articles that have passed the state of manufacture "in the white" (refers to wood that has been primed).

Front 1610

Fire Aisle

Back 1610

Interior aisle in an exhibition floor plan used for emergency egress that must be kept clear of obstructions.

Front 1611

Fire Exit

Back 1611

Door or passageway, clear of obstructions, designed by local authorities for egress from a building or structure.

Front 1612

Fire Extinguisher

Back 1612

Any agent used to extinguish fires such as water, sand, CO2, Halon, etc.

Front 1613

Fire Insurance

Back 1613

This insurance usually covers loss or damage attributable to fire, smoke, explosion, or forces of nature. It can also cover water damage.

Front 1614

Fire Lane

Back 1614

An external vehicle lane that must be kept clear of obstruction to allow emergency egress.

Front 1615

Fire Marshal

Back 1615

In the United States, Fire Marshals' responsibilities vary from state to state, but they tend to be responsible for fire safety code adoption and enforcement, fire and arson investigation, fire incident data reporting and analysis, public education and advising Governors and State Legislatures on fire protection.

Front 1616

Fire Retardant

Back 1616

Term used to describe a finish (usually liquid) which coats materials with a fire resistant cover. This does not render the material fire-proof.

Front 1617

Firm Offer

Back 1617

A speaking engagement that is definitely confirmed as in, "I've got a firm offer for Baltimore on that date." A firm offer is one that becomes contractually binding upon acceptance of the offer by the third party.

Front 1618

First Aid

Back 1618

Emergency care or treatment given to an ill or injured person before regular medical care is available. Also the place where such emergency care is provided.

Front 1619

First Announcement

Back 1619

Initial notification of an event, generally outlining the basic framework of a meeting; a widely circulated document. Also Called PRELIMINARY ANNOUNCEMENT.

Front 1620

First Name

Back 1620

Name given to identify individual family members. See GIVEN NAME (preferred).

Front 1621

See Also Given Name

Front 1622

First Option

Back 1622

See OPTION.

Front 1623

See Also Option

Front 1624

Fishpole

Back 1624

Holder with microphone often used in Q. & A. sessions. See GOOSENECK LIGHT.

Front 1625

See Also Gooseneck Light

Front 1626

FIT

Back 1626

Foreign Independent Travel. A custom-designed, prepaid travel package with many individualized arrangements. FIT are unescorted and usually have no formal itinerary.

Front 1627

Fixed Assets

Back 1627

Usually non-liquid assets that are integral to the enterprise's day-to-day business operations (e.g. plants, equipment, furniture and real estate).

Front 1628

Fixed Costs

Back 1628

The day-to-day cost of doing business that is pre-committed, such as salaries, insurance, lease expenses, utilities, etc.

Front 1629

Fixed Expense

Back 1629

Expense incurred regardless of the number of event attendees.

Front 1630

Fixed Jig

Back 1630

Permanent felt support mounted within a shipping container.

Front 1631

Fixed Seating Assignments

Back 1631

Chairs of event rooms permanently affixed to the floor.

Front 1632

Fixed Theater

Back 1632

Permanent, non-movable seats in an event room or amphitheater.

Front 1633

Flag Carrier

Back 1633

Carrier designated by a country to serve international routes.

Front 1634

Flambé

Back 1634

(flom bay) Meat dish or dessert item flamed with spirits.

Front 1635

Flame Resistant/ Retardant

Back 1635

Material that is fire resistant.

Front 1636

Flange

Back 1636

That part of an extruded, formed or fabricated component that protrudes from the basic shape. Often used as mounting plate.

Front 1637

Flare

Back 1637

Dark flashes caused by light reflections from polished objects.

Front 1638

Flash

Back 1638

Technique of blinking on and off to add emphasis.

Front 1639

Flash Box

Back 1639

Smoke-producing device for special effects.

Front 1640

Flasher

Back 1640

Device to activate one or more lamps by intermittently interrupting current.

Front 1641

Flat Cable

Back 1641

Cable and extension cords that are used to lie on the floor under the carpet. It is flat to help reduce tripping hazards and provide a safer walk area within a booth/stand space.

Front 1642

Flat Framed

Back 1642

1' x 2', 1' x 3' or 1' x 4' mounted on flat surface, usually associated with banners or signs.

Front 1643

Flat Rate

Back 1643

Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.

Front 1644

Flatware

Back 1644

Utensils used in a place setting (e.g. knife, fork, spoon).

Front 1645

Flipchart

Back 1645

Large pad of paper placed on, or attached to, an easel. Flipcharts are often used by speakers and facilitators for illustrative purposes. They are commonly used with permanent or non-permanent dry ink markers.

Front 1646

Float

Back 1646

A large 4-wheel dolly with upright handle, can be manual or motorized.

Front 1647

Floater

Back 1647

Worker(s) with no fixed assignment who are used to help out where needed.

Front 1648

Flocking

Back 1648

An electrostatic spraying process producing a velvety finish on any surface.

Front 1649

Flood Light

Back 1649

A light designed to provide general illumination.

Front 1650

Floor Load

Back 1650

Maximum amount of weight per square foot/meter a floor can support. (May also refer to the maximum amount of power available from floor outlets and ports.)

Front 1651

Floor Manager

Back 1651

Person retained by event management to supervise the installation, dismantling and operation of the exhibit area.

Front 1652

Floor Marking

Back 1652

Method of marking booth/stand spaces in an empty exhibit hall to indicate where booth/stands will be set.

Front 1653

Floor Order

Back 1653

Order for exhibitor services placed on-site after exhibit set up begins. Usually more expensive than an ADVANCE ORDER.

Front 1654

Floor Plan

Back 1654

1) Schematic drawing of an exhibit hall including dimensions, design, shape, entrances, aisles, numbered exhibit booth/stands, lounges, concession areas, restrooms, electrical/plumbing accessibility, etc. 2) Scale plan of the floor area of a hotel’s event space. 3) Schematic drawing of a function room with specific requirements (dais, tables, chairs, etc.) drawn to scale.

Front 1655

Floor Port

Back 1655

Utility box, recessed in the floor, containing electrical, telephone, and/or plumbing connections.

Front 1656

Floor Speaker

Back 1656

Member of a meeting audience who participates in discussion during a meeting session.

Front 1657

Floor-Length Linen

Back 1657

Covers table across top and down to floor. Used for more formal events.

Front 1658

Flop

Back 1658

To reverse a photo or illustration so that it conforms to the basic design.

Front 1659

Florentine

Back 1659

Served with spinach.

Front 1660

Flush

Back 1660

Type is set so that it is even with right margin, left margin and/or both margins.

Front 1661

Flush Mounted

Back 1661

Mounting of one material to another with no space between them.

Front 1662

Fly

Back 1662

Objects and scenery hanging from above.

Front 1663

Flyer

Back 1663

One-piece printed announcement or advertisement.

Front 1664

Fly-In Instructions

Back 1664

Directions informing a venue or facility of the number of event participants expected to travel by plane to an event, in order to ensure adequate parking and bell staffing. This information should be included in the specifications guide for an event.

Front 1665

Flying

Back 1665

Raising and supporting sound, lighting or other equipment or décor from the ceiling.

Front 1666

Foam Core

Back 1666

Corrugated lightweight material with a Styrofoam® center sandwiched in the center; used for signs, decorating, and exhibit construction.

Front 1667

FOB

Back 1667

Freight On Board. When something is purchased and paid for with terms 'FOB origin' it means the responsibility of the seller stops when the 'goods' are delivered to the transporting company at the point of origin. It is the responsibility of the buyer to pay for transportation.

Front 1668

Focal Length

Back 1668

1) Distance from the center of the lens to the film plane. 2) Size of lens required to obtain a specific size picture.

Front 1669

Focus

Back 1669

Proper sharpness of the outline of an image.

Front 1670

Focus Group

Back 1670

Method of doing research using a small group led by a facilitator.

Front 1671

Foie

Back 1671

(foy) Liver.

Front 1672

Foie Gras

Back 1672

Seasoned goose liver pâté.

Front 1673

Foldback

Back 1673

See CUE CHANNEL.

Front 1674

See Also Cue Channel

Front 1675

Folio

Back 1675

Form on which all charge transactions incurred by a registered guest are recorded.

Front 1676

Follow Spotlight

Back 1676

Manually movable spotlight (a brilliant light projected onto a particular area).

Front 1677

Font

Back 1677

Alphabet of type in a specific style. See TYPEFACE.

Front 1678

See Also Typeface

Front 1679

Food & Beverage

Back 1679

Any catered or concession service provided by a facility.

Front 1680

Force Majeure

Back 1680

An event (e.g. war, labor strike, extreme weather, or other disruptive circumstances) or effect that cannot be reasonably anticipated or controlled: a "fortuitous event." See ACT OF GOD.

Front 1681

See Also Act of God

Front 1682

Force Majeure Clause

Back 1682

A clause in an agreement that excuses performance in the event that a FORCE MAJEURE makes the performance impracticable or impossible.

Front 1683

Forced Freight/Forcing the Floor

Back 1683

Removal of freight from the event floor after the event close that was not picked up by an exhibitor's carrier, or shipments left behind at the booth/stand at the close of the event without a bill of lading. Forced freight is generally removed from the hall at a specified time and held by the general contractor or official common carrier or until payment is made for forwarding.

Front 1684

Forecast

Back 1684

1) To estimate a hotel’s revenues and occupancy situation on any given date or dates. Used for planning of staffing, purchasing and budgeting. Does not reflect contract commitments. 2) To estimate revenues and expenses for a future event.

Front 1685

Foreign Exchange Currency Risk

Back 1685

Risk that an organization takes when dealing with foreign currency due to exchange rates fluctuating over time.

Front 1686

Foreign Independent Tour

Back 1686

FIT. Custom-designed prepaid tour for an individual traveler.

Front 1687

See Also Tour

Front 1688

Foreign Sales Agent

Back 1688

An individual or firm that serves as the foreign representative of a domestic supplier and seeks sales abroad for the supplier.

Front 1689

Foreign Trade Zone

Back 1689

An area within a country where imported goods can be stored or processed without being subject to import duty. See FREE PORT. See Also BONDED WAREHOUSE.

Front 1690

See Also Free Port Bonded Warehouse

Front 1691

Foreign/National

Back 1691

Membership or meeting participation available to organizations or individuals from one nation, but able to meet in another nation.

Front 1692

Foreman

Back 1692

Supervisor of a group of workers whose duties will vary based upon the region of the country and the union affiliation. See JOB FOREMAN. See Also WORKING FORMAN.

Front 1693

See Also Job Foreman Working Foreman

Front 1694

Fork Food

Back 1694

Food at a reception that requires only a fork and not a knife.

Front 1695

Forklift/Forktruck

Back 1695

Vehicle with a power-operated pronged platform for lifting and carrying loads, used to transport heavy exhibit materials short distances, and for loading and unloading materials.

Front 1696

Formal Dress

Back 1696

See BLACK TIE. See Also WHITE TIE.

Front 1697

See Also Black Tie White Tie

Front 1698

Formica

Back 1698

A brand name for a plastic laminate.

Front 1699

For-Profit

Back 1699

An organization that organizes events with the intention of making a profit.

Front 1700

For-Profit Event Management Company

Back 1700

A management company whose owners or stockholders share in its net proceeds.

Front 1701

Forum

Back 1701

1) Open discussion with audience, panel, and moderator. 2) A meeting or part of a meeting set aside for an open discussion by recognized participants on subjects of public interest. Also for legal purposes, as part of the proceedings of a tribunal, court or similar body.

Front 1702

Forward Contract

Back 1702

An agreement guaranteeing a specific price for a product or service at a given future date. May also guarantee a specific rate of exchange when foreign currency is used.

Front 1703

Foul Bill of Lading

Back 1703

A receipt for goods issued by a carrier with an indication that the goods were damaged when received. See CLEAN BILL OF LADING.

Front 1704

See Also Clean Bill of Lading

Front 1705

Four Hour Call

Back 1705

Minimum work period for which union labor must be paid in special circumstances (generally, a minimum call is one hour.). Not to be confused with minimum charges to exhibitors applied by contractors that service events.

Front 1706

Four-Color Separation

Back 1706

Process of printing a full color image utilizing four colored screened patterns from which printing plates can be engraved.

Front 1707

Foyer

Back 1707

Pre-function space; public area in a venue for assembly or registration.

Front 1708

FP

Back 1708

See FRONT PROJECTION.

Front 1709

See Also Front Projection

Front 1710

Fraises

Back 1710

(frays) Strawberries.

Front 1711

Framboises

Back 1711

(fram bwah) Raspberries.

Front 1712

Frame

Back 1712

Individual picture in a filmstrip or motion picture.

Front 1713

Framed Hardboard

Back 1713

Masonite or similar material on a 1 x 2 or 1 x 3 frame.

Front 1714

Fraternal

Back 1714

Groups where membership is based on common personal interests rather than common job or career responsibilities.

Front 1715

Free Form

Back 1715

Self-supporting and independent exhibit material. See ISLAND EXHIBIT.

Front 1716

See Also Island Exhibit

Front 1717

Free Paper

Back 1717

Written transcript given as a result of acceptance of the submitted abstract on a subject chosen by the author.

Front 1718

Free Papers Session

Back 1718

Reports on particular topics which, while closely related to the subject of an event, do not strictly refer to the matters under discussion.

Front 1719

Free Port

Back 1719

See FOREIGN TRADE ZONE.

Front 1720

See Also Foreign Trade Zone

Front 1721

Free Pour

Back 1721

Alcoholic beverages poured by hand without the use of shot glasses or other measuring devices.

Front 1722

Free Rider

Back 1722

Union term for a non-union worker who received the benefits of the union's collective bargaining activity without sharing in the costs.

Front 1723

Free Standing

Back 1723

Self-supporting and independent display material.

Front 1724

Free Trade Zone

Back 1724

An area designated by the government of a country for duty-free entry of any non-prohibited goods. Merchandise may be stored, displayed, used for manufacturing, etc., within the zone and re-exported without duties being paid. Duties are imposed on the merchandise (or items manufactured from the merchandise) only when the goods pass from the zone into an area of the country subject to the customs authority.

Front 1725

Freeze Frame

Back 1725

Motion picture or video frame that is stopped so a single frame is displayed. See STOP MOTION.

Front 1726

See Also Stop Motion

Front 1727

Freight

Back 1727

Properties, products, and other materials that are shipped.

Front 1728

Freight Contractor

Back 1728

The event-designated company responsible for handling exhibit properties from the dock to the exhibit space.

Front 1729

Freight Desk

Back 1729

A shipping company that typically handles international freight shipments. At an event, handles inbound and outbound exhibit materials.

Front 1730

Freight Elevator Usage

Back 1730

Instructions on the allotment of a facility’s freight elevator’s space and time required for an event. This information should be included in the specifications guide for an event.

Front 1731

Freight Forwarder

Back 1731

An independent business which handles export shipments for compensation. At the request of the shipper, the forwarder makes the actual arrangements and provides the necessary services for expediting the shipment to its overseas destination. The forwarder takes care of all documentation needed to move the shipment from origin to destination, making up and assembling the necessary documentation for submission to the bank in the exporter's name. The forwarder arranges for cargo insurance, makes the necessary overseas communications, and advises the shipper on overseas requirements of marking and labeling. The forwarder operates on a fee basis paid by the exporter and often receives an additional percentage of the freight charge from the common carrier. In the United States, an export freight forwarder must be licensed by the Federal Maritime Commission to handle ocean freight and by the International Air Transport Association (IATA) to handle air freight. An ocean freight forwarder dispatches shipments from the United States via common carriers, books or arranges space for the shipments, and handles the shipping documentation. See INTERNATIONAL FREIGHT FORWARDER.

Front 1732

See Also International Freight Forwarder

Front 1733

Freight Handling Form

Back 1733

Form for exhibitor requesting handling of materials. Not to be confused with long haul shipping forms or bills of lading.

Front 1734

French Hours

Back 1734

Not taking meal breaks. Taking breaks and eating as you work, as conditions permit.

Front 1735

French Service - Banquet Style

Back 1735

Platters of food are composed in the kitchen. Each food item is then served from the guest's left by the server from platters to individual plates. Any course can be 'Frenched' by having the dressing put on the salad or having sauce added to a entrée or dessert after it has been placed in front of the guest. See FRENCH SERVICE - CART STYLE.

Front 1736

See Also French Service - Cart Style

Front 1737

French Service - Cart Style

Back 1737

This pattern of service involves the use of serving pieces (usually silver); heating and garnishing of food table-side by a captain; and the serving of food on a heated plate, which is then served to the guest by a server. Plated entrees are usually served from the right, bread and butter and salad from the left and beverages from the right. All are removed from the right. See FRENCH SERVICE - BANQUET STYLE.

Front 1738

See Also French Service - Banquet Style

Front 1739

Frequency

Back 1739

Spacing in time of events. In audio signals, frequency refers to the cyclic repeat of vibrations. In wire, the vibrations are electrical variations. In air, the vibrations are changes in air pressure. The ear hears air pressure variations with frequencies between about 12 times per second and 20,000 times per second of 12 Hz (hertz) and 20 kHz (kilohertz).

Front 1740

Frequency Rates

Back 1740

The amount of time between motorcoaches on a given route or at a specific location.

Front 1741

Frequency Response

Back 1741

Measurement of how a device being measured responds to test signals of constant amplitude without regard to frequency, over a particular measurement range of frequencies. An electrical device whose specifications say it is “flat from 20Hz to 20kHz,” will not cause any amplitude deviation in signals fed through it over that frequency range, as a result of changing the frequency of the test signal.

Front 1742

Fresnel Lens

Back 1742

Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W.

Front 1743

Friday Casual

Back 1743

See DRESS CASUAL.

Front 1744

See Also Dress Casual

Front 1745

Frisket

Back 1745

Technique of applying lettering or art to surface of rigid material by tracing outline on translucent paper; affixing the paper to surface or materials, cutting away paper within lettering spaces and then spraying color over surface. When balance of paper is removed, the lettering remains.

Front 1746

Frites

Back 1746

(freets) French slang for French fried potatoes.

Front 1747

Froid

Back 1747

Cold, chilled.

Front 1748

Fromage

Back 1748

Cheese.

Front 1749

Front Desk

Back 1749

1) Hotel registration area. 2) The center of event facility activities, including registration and cashier services.

Front 1750

Front Office

Back 1750

The office situated in the hotel lobby, the main functions of which are: 1) control and sale of sleeping rooms; 2) providing key, mail and information service for guests; 3) keeping guest accounts, rendering bills and receiving payments; and 4) providing information to other departments.

Front 1751

Front Projection

Back 1751

FP. Projection of an image onto the front surface of a light reflecting screen from a projector placed within or behind the audience.

Front 1752

Frontages/Front Space

Back 1752

Refers to dimension across the front of an exhibit (for example, a 30' x 10' exhibit has 30' of front space and 10' depth).

Front 1753

FSA

Back 1753

Fire Safety Act. In the United States, the aim of the Hotel and Motel Fire Safety Act of 1990 is to save lives and protect property by promoting fire and life safety in hotels, motels and other places of public accommodation. The law mandates that federal employees on travel must stay in public accommodations that adhere to the life safety requirements in the legislation guidelines. It also states that federally funded meetings and conferences cannot be held in properties that do not comply with the law. This is applicable to all places of public accommodation, and requires that such properties are equipped with: hard-wired, single-station smoke detectors in each guestroom in accordance with the National Fire Protection Association (NFPA) standard 72; and, an automatic sprinkler system, with a sprinkler head in each guest room in compliance with NFPA standards 13 or 13R. Properties three stories or lower in height are exempt from the sprinkler requirement.

Front 1754

FTP

Back 1754

File Transfer Protocol. The process of uploading websites or other data.

Front 1755

Full American Plan

Back 1755

FAP. See AMERICAN PLAN (AP).

Front 1756

See Also American Plan

Front 1757

Full Disclosure

Back 1757

Informing the party purchasing a product or service of any rebates, surcharges or commissions included in the price of the product or service before they are purchased.

Front 1758

Full House

Back 1758

Closed; filled to capacity.

Front 1759

Full-Booth Coverage

Back 1759

Carpet covering entire area of booth/stand.

Front 1760

Full-Service Restaurant

Back 1760

A food service establishment that includes coffee shops, dinner houses, fine dining establishments, and theme restaurants with several menu selections and table service.

Front 1761

Fume

Back 1761

(foo may) Smoked.

Front 1762

Fumigation

Back 1762

To apply smoke, vapor, or gas to something for the purpose of disinfecting or of destroying pests. Fumigation is required in some countries for live plants and wooden packing.

Front 1763

Function

Back 1763

1) Any of a group of related organized occasions that contribute to a larger event. 2) An activity or role assigned to an event planner (or other industry professional).

Front 1764

Function Board

Back 1764

Announcements on facility board or video screen listing the day’s events, times and locations. See DIRECTORY. See Also READER BOARD.

Front 1765

See Also Directory Reader Board

Front 1766

Function Book

Back 1766

Diary or log used to control and document the assignment of function space within a facility. May be computerized.

Front 1767

Function Sheet

Back 1767

See BANQUET EVENT ORDER (BEO).

Front 1768

See Also Banquet Event Order

Front 1769

Function Space

Back 1769

Area in a facility which can be reserved by a individual or entity to hold events.

Front 1770

Fundamental

Back 1770

Any pure tone. The pitch remaining when all harmonics (overtones) are removed from a basic frequency or musical tone, producing a pure tone. An amplifier or audio circuit that can pass a pure tone without adding any harmonics of its own is said to have low harmonic distortion. Musical instruments usually produce tones rich in harmonics, giving each its particular sound or ”timbre.” Small loudspeakers will be heard to reproduce bass instruments even while producing little or no fundamental pitch because the ear and brain reconstruct the sound of the instrument based on prior knowledge of its timbre.

Front 1771

Funnel Flight

Back 1771

Flight, with one flight number, requiring a change of planes at an intermediate stop.

Front 1772

Furniture Dolly

Back 1772

See FLOAT.

Front 1773

See Also Float

Front 1774

Fuse Head

Back 1774

An electrical igniter used to initiate a pyrotechnic effect. Sometimes called a Squib Head.

Front 1775

Future Bookings

Back 1775

Events or meetings which are contractually committed to occur at a future date in a specific venue.

Front 1776

G&A

Back 1776

General & Administrative. Expenses incurred by an organization that cannot be charged directly to a specific project account, i.e., overhead costs such as rent, etc.

Front 1777

Gaffer

Back 1777

Electrician on a film or video shoot.

Front 1778

Gaffer’s Tape

Back 1778

Fabric tape used in anchoring cables to the floor. See DUCT TAPE. See Also CARPET TAPE.

Front 1779

See Also Duct Tape Carpet Tape

Front 1780

Gain

Back 1780

Level of audio volume. See LEVEL.

Front 1781

See Also Level

Front 1782

Gala Dinner

Back 1782

Primary social function of an event, usually in the evening, including entertainment or speeches after a formal meal.

Front 1783

Galantine

Back 1783

Boned meat, pressed into symmetrical shape, that usually includes truffles. When the loaf is sliced, a decorative pattern is revealed. Served cold, generally as an appetizer.

Front 1784

Galley Proof

Back 1784

Sheet of copy that has been typeset for the author to correct before printing.

Front 1785

Gang Box

Back 1785

See TROUBLE BOX.

Front 1786

See Also Trouble Box

Front 1787

Ganging Menus

Back 1787

When two or more groups in facility have the same menu.

Front 1788

Gangway

Back 1788

Space between sets of tables, chairs or booths/stands to allow passage of attendees. See AISLE.

Front 1789

See Also Aisle

Front 1790

Garcy Strip

Back 1790

Trade name of manufacturer that produces brackets and standards for the mounting or materials, usually shelves.

Front 1791

Garlic

Back 1791

Pungent bulbs made of sections called cloves encased in a parchment like membrane. Garlic is a cousin to leeks, chives, onions and shallots.

Front 1792

Garment Rack

Back 1792

Frame which holds apparel. See COSTUMER.

Front 1793

See Also Costumer

Front 1794

Garni

Back 1794

See GARNISH.

Front 1795

See Also Garnish

Front 1796

Garni Hotel

Back 1796

Hotel without dining facilities.

Front 1797

Garnish

Back 1797

Food decoration, usually edible, which adds color and form to food presentation. Also Called GARNI.

Front 1798

Gate Show

Back 1798

Exhibition open to the public usually requiring an entrance fee. See CONSUMER SHOW. See Also PUBLIC SHOW. Compare With TRADE SHOW.

Front 1799

See Also Exhibition Consumer Show Public Show Trade Show

Front 1800

Gateau

Back 1800

(gah toe) Cake.

Front 1801

Gateway

Back 1801

A dedicated computer that attaches to two or more disparate networks and converts data packets from one form to another.

Front 1802

Gateway City

Back 1802

City with an international airport.

Front 1803

Gator Foam

Back 1803

Laminated foam board used for signage, available in a variety of thicknesses. More rigid and durable than FOAM CORE.

Front 1804

GATT

Back 1804

General Agreement on Tariffs and Trade. A multilateral treaty whose purpose is to help reduce trade barriers between the signatory countries and to promote trade through tariff concessions.

Front 1805

Gel

Back 1805

1) Theatrical color filter used in conjunction with theatrical projection fixtures and spotlights. 2) Gelatin.

Front 1806

General Agreement on Tariffs and Trade

Back 1806

GATT. A multilateral treaty whose purpose is to help reduce trade barriers between the signatory countries and to promote trade through tariff concessions.

Front 1807

General Assembly

Back 1807

General and formal meeting of an association, club, organization or company attended by a specified proportion at least of its members for the purpose of deciding legislative direction, policy matters, the election of internal committees and approval of balance sheets, budgets and the like. An assembly generally observes certain fixed rules of procedure.

Front 1808

General Export License

Back 1808

Any of various licenses covering export commodities for which validated export licenses are not required. No formal application or written authorization is needed to ship exports under a general export license.

Front 1809

General Liability Insurance

Back 1809

An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.

Front 1810

General Service Contractor

Back 1810

GSC. An organization that provides event management and exhibitors with a wide range of services, sometimes including, but not limited to, Installation & Dismantle, creating and hanging signage and banners, laying carpet, drayage, and providing booth/stand furniture. See DECORATOR.

Front 1811

See Also Decorator

Front 1812

General Session

Back 1812

A meeting open to all those in attendance at a event. See PLENARY SESSION.

Front 1813

See Also Plenary Session

Front 1814

General Strike

Back 1814

A simultaneous strike by the unionized workers in all trades and industries in a geographic area. Also, a strike by all the unionized workers in one industry.

Front 1815

Genie Lift

Back 1815

The manufacturer of a variety of lifts used in the erection of event displays. The first model manufactured was a hand-cranked material handling lift. Also Called HURTY GURTY. Genie now also manufactures motorized lifts that can be used as material lifts or man lifts.

Front 1816

Geographic Segmentation

Back 1816

The arbitrary division of a market by country, region, state, zone, district, standard metropolitan statistical area (SMSA), city, etc.

Front 1817

Gerber

Back 1817

Machine for cutting vinyl lettering used in making signs.

Front 1818

Get-Together

Back 1818

A planned informal gathering that occurs during an event which offers an opportunity for social interchange.

Front 1819

Ghee

Back 1819

Clarified butter.

Front 1820

GIF

Back 1820

A common format for bitmapped image files, suitable for images containing large areas of the same color.

Front 1821

Gig

Back 1821

A slang term meaning an engagement or booking.

Front 1822

GIT

Back 1822

See GROUP INCLUSIVE TOUR.

Front 1823

See Also Group Inclusive Tour

Front 1824

Given Name

Back 1824

Preferred form for international registration documents in place of first name. Same as FIRST NAME. Compare to FAMILY NAME.

Front 1825

See Also Family Name

Front 1826

Glaçe

Back 1826

1) Ice. 2) Ice cream. 3) Iced.

Front 1827

Glass Beaded Screen

Back 1827

Screen whose surface is covered with tiny glass beads which reflect a bright image back toward the audience, but have a narrow viewing angle.

Front 1828

Global Partner

Back 1828

A worldwide associate who joins in an activity or business with another or others.

Front 1829

Glossy

Back 1829

1) A black-and-white or color photograph printed on glossy paper, used to promote a speaker or celebrity. 2) Common term for photographs reproduced on high gloss paper.

Front 1830

GMT

Back 1830

Greenwich Mean Time. Time on the line of longitude that passes through Greenwich, England, used as a basis for calculating time throughout the world. See ZULU TIME.

Front 1831

See Also Zulu Time

Front 1832

Gnocchi

Back 1832

Pasta made from potatoes; potato dumplings served in a red tomato based sauce.

Front 1833

Go to Black

Back 1833

Room lights are turned off or video screen becomes black. See FADE-OUT.

Front 1834

See Also Fade-Out

Front 1835

Goblet

Back 1835

Glass with stem and foot.

Front 1836

Gobo

Back 1836

A pre-cut, etched pattern fabricated from metal or glass that fits in the focal plane of a lighting instrument to form projected light into a shape (logo, graphic or even scenery). Templates can form light images on ceilings and walls. The pattern or template can be used in a projection type spotlight, to project decorative patterns on the walls. The "Bat" image from "Batman" is an example.

Front 1837

Good Faith Effort

Back 1837

A true and honest effort to uphold the law.

Front 1838

Good One Side

Back 1838

Plywood whose face side is free of blemishes.

Front 1839

Goods and Services Tax

Back 1839

Fee imposed on the sale of goods and services.

Front 1840

Gooseneck Light

Back 1840

Small (75 to 150 watt) spot light with flexible stem.

Front 1841

Goulash

Back 1841

Hungarian meat dish seasoned with paprika

Front 1842

Government Meeting

Back 1842

An event at which attendees are civil servants, elected officials or service providers to governmental entities.

Front 1843

Governmental Conference

Back 1843

Technical or political events between governments with the aim of discussing national or international topics.

Front 1844

Grandstands

Back 1844

Tiered or stepped seating facilities wherein an area of more than 3 square feet is provided per person.

Front 1845

Granitee

Back 1845

A coarse-textured sorbet.

Front 1846

Grant

Back 1846

Money obtained from organizations or authorities to underwrite or support a specific program or project.

Front 1847

Graphics

Back 1847

Communicative elements such as color, copy, art, photographs, translites, etc. used to illustrate a booth/stand theme or enhance decor.

Front 1848

Gras

Back 1848

(grah) Fat.

Front 1849

Gratuity

Back 1849

A voluntary payment added to a bill (e.g. a restaurant check), to signify good service. See SERVICE CHARGE.

Front 1850

See Also Service Charge

Front 1851

Gray Water

Back 1851

Non-drinkable water, not potable.

Front 1852

Grazing

Back 1852

Nibbling on food.

Front 1853

Green Room

Back 1853

Room, stocked with refreshments, for artists, featured speakers and entourage to meet guests and media representatives. See HOLDING ROOM. See Also READY ROOM.

Front 1854

See Also Holding Room Ready Room

Front 1855

Greenwich Mean Time

Back 1855

GMT. Time on the line of longitude that passes through Greenwich, England used as a basis for calculating time throughout the world. See ZULU TIME.

Front 1856

See Also Zulu Time

Front 1857

Greeter

Back 1857

A person who meets or receives another person/persons in a specified way.

Front 1858

Grid System

Back 1858

Technique of providing system of structural supports, electrical conduit, etc., on a pattern of centers. Also used for ceilings.

Front 1859

Grievance

Back 1859

1) An employee's or employer's dissatisfaction or cause of distress (as an unsatisfactory working condition or unfair labor practice) felt to afford a reason for complaint or dispute. 2) A violation of a collective bargaining agreement usually by the employer.

Front 1860

Grille

Back 1860

Grilled or broiled.

Front 1861

Grip

Back 1861

Stagehand who assists master carpenter.

Front 1862

Grits

Back 1862

Ground hominy (corn) .

Front 1863

Grommet

Back 1863

Rubber, metal or plastic element for reinforcing holes in weaker materials.

Front 1864

Gross

Back 1864

For speakers, the total fee a buyer is charged for a booking, including agents’ fees, but excluding speaker expenses (air and ground transportation, tips, hotels, and meals). Bureau commissions are not paid on expenses.

Front 1865

Gross Square Feet/Meters

Back 1865

gsf or gsm. 1) Total amount of available function space in exhibit hall or other facility. 2) Total amount of space used for a specific show or event. See NET SQUARE FEET/METERS.

Front 1866

See Also Net Square Feet/Meters

Front 1867

Gross Weight

Back 1867

The full weight of a shipment, including goods and packaging. See TARE WEIGHT, ACTUAL WEIGHT

Front 1868

See Also Tare Weight Actual Weight

Front 1869

Ground Loop

Back 1869

Electrical circuit where two or more paths to ground (true 0 volts) have different voltages as a result of current flow through wiring or chassis elements. The minute voltages on some ground legs may find their way into equipment input circuits and be amplified, causing hum, buzzing or in the worst case, inaudible high frequency oscillations, sometime at high power levels, that can ultimately cause destruction of tweeter voice coils or even burn out amplifiers.

Front 1870

Ground Operator

Back 1870

Company or person in a city handling local transportation and other local travel needs. See DESTINATION MANAGEMENT COMPANY (DMC).

Front 1871

See Also Destination Management Company

Front 1872

Ground Support

Back 1872

Lifts, trusses, pipe or other freestanding devices used to raise sound, lighting or other equipment above the heads of attendees and to support it from the floor.

Front 1873

Ground Transfer

Back 1873

The movement of passengers, in a vehicle, on a tract of land, from one point to another.

Front 1874

Groundrow

Back 1874

Freestanding low scenery or painted cutout giving illusion of depth used to mask mechanical or electrical devices.

Front 1875

Group Arrivals/Departures

Back 1875

Information included in the specifications guide for an event that outlines approximate dates and times at which groups of event attendees can be expected to arrive at a facility (hotel) for check-in or check-out. This is intended to give the facility notice in order to prepare for front desk staffing.

Front 1876

Group Booking

Back 1876

Reservation for a block of sleeping rooms specifically for a group.

Front 1877

Group Inclusive Tour

Back 1877

GIT. Travel program with a special fare and specific requirements (e.g. a minimum number of persons traveling as a group throughout the TOUR).

Front 1878

See Also Tour

Front 1879

Group Rate

Back 1879

Confirmed rate extended to attendees booking their sleeping room accommodations as part of a group room block.

Front 1880

Group Tour

Back 1880

A prearranged, prepaid travel program for a group usually including transportation and attraction admissions. May or may not include meals. See Tour.

Front 1881

See Also Tour

Front 1882

Group Travel

Back 1882

Participants depart on the same conveyance and follow the same schedule of activities.

Front 1883

Group Travel Agency

Back 1883

Company specializing in planning and handling group travel.

Front 1884

Gruyère Cheese

Back 1884

(grew yayre) A Swiss cheese used to make fondue.

Front 1885

GSF

Back 1885

See GROSS SQUARE FEET.

Front 1886

See Also Gross Square Feet/Meters

Front 1887

GST

Back 1887

Goods and services taxes.

Front 1888

Guarantee

Back 1888

A promise of commitment to provide a minimum amount of sleeping rooms, F&B, or other revenues. Usually there is financial liability if the commitment is not met. The final number of persons to be served is usually required at least 48 hours in advance of a food & beverage event.

Front 1889

Guaranteed Late Arrival

Back 1889

Sleeping room that is guaranteed by credit card or advance payment in the event a guest's arrival is later than a hotel's pre-determined arrival time

Front 1890

Guaranteed Payment

Back 1890

A hotel reservation secured by the guests' agreement to pay for his room whether he uses it or not.

Front 1891

Guaranteed Reservation

Back 1891

Pre-paid reservation held until agreed arrival time, or check-out time the next day, whichever occurs first. Guest is responsible for payment if reservation is not cancelled.

Front 1892

Guaranteed Tour

Back 1892

A TOUR guaranteed to operate unless cancelled before an established cut-off date.

Front 1893

See Also Tour

Front 1894

Guest

Back 1894

1) A person who pays for the services of an establishment such as a hotel. 2) A person who accompanies an attendee to an event. This person can be a spouse, significant other, child, etc.

Front 1895

Guest Program

Back 1895

Educational and/or social events planned for spouses and guests of event participants.

Front 1896

Guest Speech

Back 1896

Paper or speech on a specific subject submitted at the request of an event’s organizers. See INVITED PAPER.

Front 1897

See Also Invited Paper

Front 1898

Guide

Back 1898

Person accompanying a tour and giving detailed knowledge of places of interest.

Front 1899

Guided Tour

Back 1899

A sightseeing trip conducted by a guide.

Front 1900

Gumbo

Back 1900

A Creole specialty, it's a thick, stewlike dish that can have any of many ingredients, including vegetables such as okra, tomatoes and onions, and one or several meats or shellfish such as chicken, sausage, ham, shrimp, crab or oysters.

Front 1901

Gusset

Back 1901

In construction, a triangular reinforcement or brace in corners of panels or framing.