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23 Cards in this Set

  • Front
  • Back

3 ways to obtain info system

purchase software


develop in-house


outsource system

canned software

sold to users with similar req'ts

turnkey systems

software and hardware sold as a package; vendorinstalls system, user “turns the key”

application service providers (ASPs)

deliver software over the Internet; ASP owns andhosts software, user accesses it remotely

benchmarking (for comparing system perf)

comparing systems by executing an input, processing and output task on diff comp systems and evaluating results

point scoring

assign weights to each evaluation criteria based on its importance

end-user computing (EUC)

hands-on development, use and control of computer-based info systems by users; ppl use IT to meet needs rather than relying on systems professionals

advantages of EUC

-systems that meet users needs

-timeliness


-free up system resources


-ease of use



disadvantages of EUC

-logic/development errors


-inadequate testing


-inefficient systems


-duplication of systems and data


-system incompatibilities

advantages of outsourcing

-comp can focus on core competencies


-improve cash position (sell assets)


-access to greater expertise and better tech


-lower costs


-less development time


-elmination of peaks/valleys usage


-facilitation of downsizing

disadvantages of outsourcing

-inflexibility


-loss of control


-reduced competitive adv


-locked-in system


-increased risk


-poor service

to improve the development process [3]

1. biz process redesign

2. prototyping


3. computer-aided software


business process reegineering (BPR)

drastic, one-time-event approach to improvingand automating business processes

business process mngmt (BPM)

continuously improving and optimizing an org’sbusiness processes

principles of BPM

Bus processes can produce competitive advantages


Must be managed end to end


Should be agile


Must be aligned with organizational strategy and needs

prototyping steps

-determine basic needs


-develop initial prototype


-use feedback to modify system, re-present


-use system

operational prototypes

turned into fully fxnal system

use prototype if

-high level of uncertainty


-unclear what questions to ask


-AIS can't be clearly visualized


-high likelihood of failure

advantages of prototyping

-Better definition of user needs


-Higher user involvement and satisfaction


-Faster development time


-Fewer errors


-More opportunity for change


-Less costly

disadvantages of prototyping

-significant user time


-less efficient use of system resources


-inadequate testing/documentation


-never-ending development

Computer-Aided SoftwareEngineering (CASE)

Integrated package of tools that skilleddesigners use to help plan, analyze, design, program and maintain an IS

advantages of CASE

-improved productivity


-improved program quality


-cost savings


-improved control procedures


-simplified documentation

disadvantages of CASE

-incompatibility


-cost


-unmet expectations