Airline Terminology

Front 1

A/C

Back 1

Aircraft

Front 2

ACARS

Back 2

Aircraft Communication Addressing and Reporting System: A two-way communication link between a JetBlue flight and JetBlue’s main ground facilities. Data is collected in the aircraft by digital sensors and transmitted to the ground facilities.

Front 3

AFT

Back 3

The rear of the aircraft

Front 4

AED

Back 4

Automated External Defibrillator: Medical equipment onboard the aircraft used to restore normal heart rhythm following cardiac arrest.

Front 5

AIRSTAIRS

Back 5

Moveable stairway which is driven up to an aircraft door and allows Customers to board and deplane.

Front 6

AO

Back 6

Airport Operations

Front 7

ARM

Back 7

The process of preparing an escape slide for use in an evacuation. When the door is opened in the armed mode, the escape slide will automatically deploy and inflate.

Front 8

ATC

Back 8

The process of preparing an escape slide for use in an evacuation. When the door is opened in the armed mode, the escape slide will automatically deploy and inflate.

Front 9

BID

Back 9

The process of submitting your preferences for monthly schedules.

Front 10

BLUE CITY

Back 10

A city that JetBlue flies to and from

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BULKHEAD

Back 11

A wall or partition used to separate aircraft areas such as galleys and lavatories.

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CABIN

Back 12

The Customer compartment of the aircraft.

Front 13

CAPTAIN

Back 13

The Crewmember in charge of the aircraft, Crew, and cargo.

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CART

Back 14

Mobile unit used for catering of service items and supplies such as ice, beverages, snacks, and waste.

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AIRPORT CODE

Back 15

The three-letter abbreviations by which each airport is identified. For example, Buffalo, NY is BUF.

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COCKPIT

Back 16

The compartment of the aircraft from which the pilot controls the aircraft (also known as the flight deck)

Front 17

COMAT

Back 17

Intra-company mail system utilizing Company flights as the courier

Front 18

COMPLIANCE CHECK

Back 18

Verification that Customers are adhering to safety regulations.

Front 19

CREWMEMBER

Back 19

JetBlue Airways term for employee

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CREW BASE

Back 20

Specific airport from which all trips will begin and end for Inflight Crewmembers

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CRO

Back 21

Complaint Resolution Official: A JetBlue Crewmember charged with specific duties and authority to resolve complaints sometimes made by Customers.

Front 22

CX

Back 22

Code for flight cancellation

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DEADHEADING

Back 23

Flight or Inflight Crewmembers travelling on company business as non-working Crew, either in a Customer seat or jumpseat.

Front 24

DISARM

Back 24

The process of disabling the escape slide. When the door is opened in the disarmed mode, the escape slide will not deploy

Front 25

DOT

Back 25

Department of Transportation: The US Government Agency that oversees various aspects of travel (air, rail. Etc.)

Front 26

ENTRY DOORS

Back 26

The doors on A/C left used for Customer boarding and deplaning. They are occasionally referred to as L1 or L2

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EXIT ROW SEATS

Back 27

Seats from which a Customer can go directly to an exit without first stepping in to the main aisle.

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F/A

Back 28

Flight Attendant (also referred to as Inflight Crewmember or IFC)

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FAA

Back 29

Federal Aviation Administration: The US Government Agency that sets the standards and monitors the procedures for aircraft and people who work in the aviation industry.

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FAM

Back 30

Flight Attendant Manual

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FAR

Back 31

Federal Aviation Regulations: Regulations set forth by the FAA by which air carriers must abide.

Front 32

FAA MINIMUM CREW

Back 32

The minimum number of Inflight Crewmembers required by the FAA to staff a particular type of aircraft.

Front 33

FLIGHT DECK

Back 33

Cockpit

Front 34

F/O

Back 34

First Officer: This Crewmember assists the Captain in the Flight Deck and is second in command of the aircraft.

Front 35

FSB SIGN

Back 35

Fasten Seat Belt Sign.

Front 36

FUSELAGE

Back 36

The body of the aircraft

Front 37

FWD

Back 37

Forward: The front of the aircraft

Front 38

GALLEY

Back 38

Kitchen of an airplane used for storing catering supplies and preparing snacks and beverages for Inflight Service.

Front 39

GSC

Back 39

Ground Security Coordinator: A JetBlue Crewmember responsible for evaluating and implementing security procedures for each flight at the airport.

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IFC

Back 40

Inflight Crewmember: See also F/A

Front 41

IFE

Back 41

In-Flight Entertainment: JetBlue Entertainment System on all aircraft that includes thirty-six channels of free DIRECT TV, up to four channels of JetBlue Features Pay Per View Movies and up to one hundred channels of XM Satellite Radio.

Front 42

IROP

Back 42

Irregular Operations (such as a weather event)

Front 43

ISC

Back 43

Inflight Security Coordinator: Much like the GSC described above, this Crewmember is empowered to evaluate and resolve various security-related scenarios that occur while airborne. This is an additional responsibility of the Captain.

Front 44

JET BRIDGE

Back 44

Mobile walkway which connects the terminal to the aircraft. Customers board and deplane through the jet bridge.

Front 45

J/S

Back 45

Jumpseat: The retractable seat IFCs occupy for takeoff, landing, during turbulence in-flight and while the aircraft moves on the surfaces of the airport.

Front 46

LAV

Back 46

Lavatory: The restroom facility onboard the A/C.

Front 47

LEG

Back 47

A flight segment. Example: A flight from JFK to BUF is one leg.

Front 48

MEL

Back 48

Minimum Equipment List: A list of equipment that must be in working order so that a flight may be legally dispatched for operation with Customers and Crewmembers onboard.

Front 49

NARROW BODY

Back 49

Aircraft designed with a single aisle.

Front 50

NTSB

Back 50

National Transportation Safety Board: US Government Agency that is responsible for investigating all transportation-related incidents.

Front 51

OAL

Back 51

Other Airline

Front 52

OHB

Back 52

Overhead Bin: The enclosed storage space directly above cabin seats.

Front 53

PAIRING

Back 53

A series of flight legs built together to form the trip an Inflight Crewmember or Pilot is assigned to work. A pairing can range from 1-5 days.

Front 54

PIC

Back 54

Pilot in Command

Front 55

POB

Back 55

Portable Oxygen Bottle: Bottle containing oxygen under pressure, used in emergency situations.

Front 56

PUSHBACK

Back 56

The action of pushing the aircraft back from the gate using a piece of ground service equipment called a tug.

Front 57

RON

Back 57

Remain overnight (aircraft stays overnight at Blue City)

Front 58

RUNWAY

Back 58

The surface on which the aircraft takes off and lands.

Front 59

SERVICE DOORS

Back 59

The doors on A/C right by which the caterers and other support personnel deliver their services. They are occasionally referred to as R1 or R2.

Front 60

SLIDE

Back 60

Escape slide used for evacuations. Constructed of rubberized canvas and inflates when deployed.

Front 61

SLIDE/RAFT

Back 61

Escape slide used for evacuations. This can also be used in a water evacuation as a raft. Constructed of rubberized canvas and inflates when deployed.

Front 62

STOW

Back 62

The act of storing an item brought onboard.

Front 63

STERILE COCKPIT

Back 63

The period of time when the aircraft is moving on the ground, or flying under 10,000 ft. There is no communication other than that of an emergency nature allowed between the Flight Deck and the Inflight Crew.

Front 64

TAXI

Back 64

All surface movement of the aircraft prior to takeoff or after landing in which the aircraft is moving on its own power.

Front 65

TAXIWAY

Back 65

The ramp/tarmac area used by all aircraft when moving between the runway and the gate area.

Front 66

UMNR

Back 66

Unaccompanied Minor

Front 67

WIDE BODY

Back 67

Aircraft designed with 2 aisles.

Front 68

ZULU TIME

Back 68

Also known as Coordinated Universal Time or UTC. Used as the standard time in aviation to avoid confusion over local time zones, e.g. “the flight departed at 1600z”. It is roughly equivalent to Greenwich Mean Time (GMT)