Aged Care 44 Standards

Front 1

The organisation actively pursues continuous improvement.

Back 1

1.1 Continuous improvement

Front 2

The organisation’s management has systems in place

to identify and ensure compliance with all relevant

legislation, regulatory requirements, professional

standards and guidelines.

Back 2

1.2 Regulatory compliance

Front 3

Management and staff have appropriate knowledge and

skills to perform their roles effectively.

Back 3

1.3 Education and staff development

Front 4

Each care recipient (or his or her representative) and

other interested parties have access to internal and

external complaints mechanisms.

Back 4

1.4 Comments and complaints

Front 5

The organisation has documented the residential care

service’s vision, values, philosophy, objectives and

commitment to quality throughout the service.

Back 5

1.5 Planning and leadership

Front 6

There are appropriately skilled and qualified staff

sufficient to ensure that services are delivered in

accordance with these standards and the residential

care service’s philosophy and objectives.

Back 6

1.6 Human resource management

Front 7

Stocks of appropriate goods and equipment for quality

service delivery are available.

Back 7

1.7 Inventory and equipment

Front 8

Effective information management systems are in place.

Back 8

1.8 Information systems

Front 9

All externally sourced services are provided in a way

that meets the residential care service’s needs and

service quality goals.

Back 9

1.9 External services

Front 10

The organisation actively pursues continuous improvement

Back 10

2.1 Continuous improvement

Front 11

The organisation’s management has systems in place

to identify and ensure compliance with all relevant

legislation, regulatory requirements, professional

standards, and guidelines, about health and personal care.

Back 11

2.2 Regulatory compliance

Front 12

Management and staff have appropriate knowledge and

skills to perform their roles effectively.

Back 12

2.3 Education and staff development

Front 13

Care recipients receive appropriate clinical care.

Back 13

2.4 Clinical care

Front 14

Specialised nursing care needs

Care recipients’ specialised nursing care needs are

identified and met by appropriately qualified nursing staff.

Back 14

2.5 Specialised nursing care needs

Front 15

Care recipients are referred to appropriate health

specialists in accordance with the care recipient’s needs

and preferences.

Back 15

2.6 Other health and related services

Front 16

Care recipients’ medication is managed safely and

correctly.

Back 16

2.7 Medication management

Front 17

All care recipients are as free as possible from pain.

Back 17

2.8 Pain management

Front 18

The comfort and dignity of terminally ill care recipients is

maintained.

Back 18

2.9 Palliative care

Front 19

Care recipients receive adequate nourishment and

hydration.

Back 19

2.10 Nutrition and hydration

Front 20

Care recipients’ skin integrity is consistent with their general

health.

Back 20

2.11 Skin care

Front 21

Care recipients’ continence is managed effectively.

Back 21

2.12 Continence management

Front 22

The needs of care recipients with challenging behaviours

are managed effectively.

Back 22

2.13 Behavioural management

Front 23

Optimum levels of mobility and dexterity are achieved for

all care recipients.

Back 23

2.14 Mobility, dexterity and rehabilitation

Front 24

Care recipients’ oral and dental health is maintained.

Back 24

2.15 Oral and dental care

Front 25

Care recipients’ sensory losses are identified and

managed effectively.

Back 25

2.16 Sensory loss

Front 26

Care recipients are able to achieve natural sleep patterns.

Back 26

2.17 Sleep

Front 27

The organisation actively pursues continuous improvement.

Back 27

3.1 Continuous improvement

Front 28

The organisation’s management has systems in place

to identify and ensure compliance with all relevant

legislation, regulatory requirements, professional

standards, and guidelines, about care recipient lifestyle.

Back 28

3.2 Regulatory compliance

Front 29

Management and staff have appropriate knowledge and

skills to perform their roles effectively.

Back 29

3.3 Education and staff development

Front 30

Each care recipient receives support in adjusting to life in

the new environment and on an ongoing basis.

Back 30

3.4 Emotional support

Front 31

Care recipients are assisted to achieve maximum

independence, maintain friendships and participate in the

life of the community within and outside the residential

care service.

Back 31

3.5 Independence

Front 32

Each care recipient’s right to privacy, dignity and

confidentiality is recognised and respected.

Back 32

3.6 Privacy and dignity

Front 33

Care recipients are encouraged and supported to

participate in a wide range of interests and activities of

interest to them.

Back 33

3.7 Leisure interests and activities

Front 34

Individual interests, customs, beliefs and cultural and

ethnic backgrounds are valued and fostered.

Back 34

3.8 Cultural and spiritual life

Front 35

Each care recipient (or his or her representative)

participates in decisions about the services the care

recipient receives, and is enabled to exercise choice and

control over his or her lifestyle while not infringing on the

rights of other people.

Back 35

3.9 Choice and decision-making

Front 36

Care recipients have secure tenure within the

residential care service, and understand their rights and

responsibilities.

Back 36

3.10 Care recipient security of tenure and

responsibilities

Front 37

The organisation actively pursues continuous improvement.

Back 37

4.1 Continuous improvement

Front 38

The organisation’s management has systems in place

to identify and ensure compliance with all relevant

legislation, regulatory requirements, professional

standards, and guidelines, about physical environment

and safe systems.

Back 38

4.2 Regulatory compliance

Front 39

Management and staff have appropriate knowledge and

skills to perform their roles effectively.

Back 39

4.3 Education and staff development

Front 40

Management of the residential care service is actively

working to provide a safe and comfortable environment

consistent with care recipients’ care needs.

Back 40

4.4 Living environment

Front 41

Management is actively working to provide a safe

working environment that meets regulatory requirements.

Back 41

4.5 Occupational health and safety

Front 42

Management and staff are actively working to provide an

environment and safe systems of work that minimise fire,

security and emergency risks.

Back 42

4.6 Fire, security and other emergencies

Front 43

An effective infection control program.

Back 43

4.7 Infection control

Front 44

Hospitality services are provided in a way that enhances

care recipients’ quality of life and the staff’s working

environment.

Back 44

4.8 Catering, cleaning and laundry services