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30 Cards in this Set

  • Front
  • Back

Concept of Health

Defined by 2 models


1. Biomedical/Medical: focus is diagnosis, treatment of disease


2. Holistic Models (nursing): Expanded focus, views the body, mind, spirit as interdependent and functioning as a whole, individuals considered active participants in their health (make decisions with but not for patient), Assessment factors (expanded to include culture and values, family, social roles, self-care behaviors, environmental stress, developmental tasks)

Health Promotion/Disease prevention

Forms the core of nursing practice:


Primary, Secondary, Tertiary

Primary prevention

Promote optimum health prior to onset of problems: healthy diet, exercise, immunizations.



Major goal to prevent disease from occurring

Secondary Prevention

Early identification and treatment of existing health problems: Pap smears, mammogram, PPD.



Better treatment and outcomes with early detection

Tertiary Prevention

Rehabilitation and restoration of health: cardiac rehab, after disease or illness occurs, optimize health in light of disease process

Assessment

Collection of subjective and obective data


Starts with first pt contact, early impressions


Forms data base, foundation for making diagnoses

Subjective

Statements


Symptoms


Patient reported history

Objective

Observations


Signs


Inspection, palpation, percussion, auscultation (all physical assessment findings), laboratory and diagnostic test results, patient's medical records

Diagnosis

Judgement of individual's state of health using subjective and objective data



Nsg and MD use data differently

Nursing Process

Assessment


Diagnosis


Outcomes Indentification


Planning


Implementation


Evaluation



Diagnose pt response to illness and disease, care planning to improve response

Medical diagnosis

Diagnose disease using assessment data

Nursing diagnosis

Assessment data used to diagnose patient's response to actual or potential health problems, ie. pain, altered skin integrity, ineffective coping, etc.

Types of Data

Complete (health history and physicial examination), 1st apt in primary care, hospital admission


Episodic (mini data base concerning one problem), acute illness, common cold


Follow-up (to assess progress), getting better or worse, focused and limited


Emergency (rapid and focused) r/t or to r/o life threatening problems, collected quickly to increase/decrease the level of suspicion for a certain type of problem

Interview

Allows for collection of subjective data


Assists patient in identifying areas of concern and perceptions of health status


Identifies person's problems and strengths


Establishes rapport and trust


Provides bridge to physical examination


Provides opportunity for education

Terms of Interview

Purpose (clarify) - Why are you here?


Time ( set limits in the beginning)


Pesence of others - affects communication, unable to speak freely, may help with ino acquisition, Interpreter


Confidentiality or limits to - avoid conversations in public, don't discuss patients with friends, builds trust and decreases litigation

Communication

Verbal and nonverbal - tone, words, speed, vocalizations, what you don't say, posture, gestures, facial expression, eye contact, body position, location in room, sometimes conveys more than verbal


Communication is two way


Emotional impact of illness can affect interpretation of messages, may not be able to process information, teaching may have to be minimal in hospital setting - give written instruction and revisit with lower stress level

Factors affecting interview: Internal factors

Internal factors: within ourselves, how we perceive others, self-awareness necessary


Convey warmth, acceptance, respect for health care decisions


Empathy - understanding for how patient feels, not feeling what they feel


Active listening - full attention, limit simultaneous activities

Factors affecting interview: External Factors

Environment: attempt to achieve comfortable settings, control interruptions, sit 4-5 ft from patient, slightly to the side, avoid standing


Professional Dress: good hygiene, keep clothes and shoes neat, wear name tag


Ensure physical and psychological privacy, close door or close curtain

Challenges of note taking

Impedes eye contact


Attention shifting


Interrupts patient's narrative flow


Impedes observation of nonverbal behavior


Can be threatening

Beginning the Interview

Questioning client to gather relevant health data


Introduction, always introduce yourself, explain role


Address pt by surname unless permission granted to use first name

Open-Ended questions


Requires narrative responses


Used to begin interview


Allows for description, leads to more info

Closed-Ended questions

Requires 1-2 word answers, yes/no responses


Used to fill in omitted info or to get specific facts


Ask only one question at a time

Communication Techniques

Facilitation: encourages pt to say more, "go on"


Silence: gives pt time to think, help to focus


Reflection: echoes the response, helps pt elaborate


Empathy: shows understanding, acceptance


Clarification: describe what you mean


Confrontation: use if the hx is inconsistent


Interpretation: links events and associations, impressions of what pt has said


Explanation: providing objective info, pt teaching, factual


Summary: final review of what the patient has said, surveys what we perceive the health problems/concerns to be

Traps to Avoid

Providing false assurance: may lead to disappointment and lack of trust


Giving advice: make pt accountable for decision making


Using authority


Avoiding difficult topics


Engaging in distances: personalize to pt


Using jargon


Using leading or biased questions


Talking too much


Interrupting


Asking "Why" questions: teach regarding furture behavioir

Non-Verbal behavior

Conveys important info


Physical appearance


Posture


Gestures


Facial Expressions


Eye-Contact


Voice


Touch

Close interview

Open-ended question, allows for last opportunity to present important info

Special Considerations affecting interview

Hearing impaired: even-tone


Acutely ill: break into segments, use family for info


Substance abuse: wait until pt sober


Personal Question: redirect conversation to the pt


Sexually Aggressive: Don't tolerate, confront


Crying: allow expression of emotions, don't change the subject


Anger: deal with this emotion before going on with the interview, remove yourself or ask for assistant for those who threaten you


Anxious

Older Adult interview considerations

The interview takes longer, longer story to tell


Patience, allow for time

Cross-cultural interview considerations

Eye-to-eye contact


Hand shaking


Touch (may or not be acceptable)


Personal space and interview distance

Space and distance

4 to 12 ft - Social distance, interview range


1.5 to 4 ft - Personal Distance, distance for physical assessment


0 to 1.5 ft - Intimate zone, some physical assessment (HEENT) done here