Adm 211 Set 9

Front 1

Time Zone, Language, Currency

Back 1

Non Default Locale Change Impacts

Front 2

These objects can use criteria based sharing rules

Back 2

Accounts, Contacts, and Opportunities

Front 3

Restricts a user's ability to log into Salesforce

Back 3

Login Hours and Login IP Ranges

Front 4

Who records can be shared with

Back 4

Public Groups and Roles

Front 5

Ways to access Salesforce Knowledge

Back 5

Customer/Partner Portals + Related List on Case

Front 6

Can schedule a reoccuring export and include attachments. Cannot include the values in formula fields

Back 6

Data Export

Front 7

Email, Text, and Number field can be used as this

Back 7

External ID

Front 8

Cases can be assigned via assignment rules to

Back 8

Partner Portal User, Queue, Internal Salesforce User

Front 9

Automation Rules Process Order

Back 9

Validation, Assignment, Workflow, Escalation

Front 10

4 standard Salesforce Process

Back 10

Sales, Service, Solution and Leads

Front 11

This button enables importing new leads and associating them with a campaign and associating existing contacts with a campaign

Back 11

Manage Members

Front 12

T/F All products added to an opportunity must come from a single pricebook

Back 12

True

Front 13

Libraries and Chatter Files

Back 13

Methods for adding content to CRM Content

Front 14

Bookmarks , Feeds and Recommendations are 3 features of this product

Back 14

Chatter

Front 15

Permissions Sets are assigned to

Back 15

Users

Front 16

Copied from the role hierarchy and cannot be edited

Back 16

Forecast Hierarchy

Front 17

Allow administrators to build post-authentication processes to match their business practices, associate the flow with a user profile, and send the user through that flow when logging in.

Back 17

Login Flows

Front 18

Administrator settings that restrict the valid values and lookup dialog results for lookup, master-detail, and hierarchical relationship fields.

Back 18

Lookup Filters

Front 19

Cannot be created if a custom object already contains data

Back 19

Master Detail Relationship

Front 20

Returns the value of a specified parent grouping

Back 20

ParentGroupVal

Front 21

By Month, By Quarter, By Product Family, By Revenue, By Quantity

Back 21

Forecasting Types

Front 22

Used to record the sales goals assigned to users on a monthly or quarterly basis

Back 22

Forecast quotas

Front 23

Can prevent emails getting sent if set to No Access or System Email only

Back 23

Email Deliverability Settings

Front 24

T/F Multiple Assignment rules can be active for a territory

Back 24

True

Front 25

Layouts determine which fields agents can view and edit when entering data for an article

Back 25

Article Type Layouts

Front 26

The format of the article, for example whether layout sections display as subtabs or as a single page with links, is defined by the

Back 26

Article Type Template

Front 27

Can be used to search and select records to be deleted

Back 27

Mass Delete Tool

Front 28

Two types of access to accounts in a Terriority

Back 28

View/Edit View/Edit/Delete/Transfer

Front 29

Milestone that has a start time based on a Target Date of precediing milestone

Back 29

Sequential Milestone

Front 30

Milestone that uses the current time as the start date

Back 30

Independent Milestone

Front 31

T/F You can edit a Forecast Hierarchy

Back 31

False

Front 32

To add a custom price book entry the product must have an ____ _____ price book entry

Back 32

Active / Standard

Front 33

Keeps products in sync between Opportunity Products and Quote Line Items

Back 33

Quote Syncing

Front 34

Standard Library Permissions

Back 34

Author, Viewer, Library Admin

Front 35

Duplicate Management is only available for these objects

Back 35

Accounts, Contacts, Lead, and Custom Objects

Front 36

Can be used to filter the values displayed in one picklist depending on the values in another picklist

Back 36

Dependent Picklist

Front 37

The Lookup relationships field is on the ____ object

Back 37

Detail

Front 38

The Master Detail field is on the _____ object

Back 38

Detail

Front 39

Lookup used when the external data does not include a Salesforce record ID

Back 39

Indirect

Front 40

Users that can have a Sharing Button

Back 40

Admin, Record Owner, Above in Role Hierarchy, Full Access User

Front 41

How many Territory Models can be active

Back 41

One

Front 42

Permission sets cannot be assigned to _____

Back 42

Public Groups and Permission Sets

Front 43

Permissions sets are assigned to _____

Back 43

Users