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20 Cards in this Set
- Front
- Back
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1. Organizations continually face the need for new, faster, and more reliable ways of obtaining information. One reason why companies change their systems is to increase quality, quantity, and the speed with which information can be accessed and processed. Such an improvement may result in an improved product or service and may help lower costs. This change is referred to as a(n)
a) competitive advantage b) improved business process c) productivity gain d) technological change |
a) competitive advantage
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2. An antiquated information system used by an office supply manufacturer caused customer dissatisfaction since it took two days to process a telephone order. After the system was upgraded and redesigned, the time to process a telephone order was reduced to three minutes. This is a prime example of
a) a competitive advantage. b) a technological change. c) an improved business process. d) growth. |
c) an improved business process.
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3. What is the correct sequence of the phases in the systems development life cycle?
a) conceptual design, physical design, system analysis, implementation and conversion, and operations and maintenance b) conceptual design, system analysis, physical design, implementation and conversion c) system analysis, conceptual design, physical design, implementation and conversion, and operations and maintenance d) system analysis, physical design, conceptual design, and operations and maintenance |
c) system analysis, conceptual design, physical design, implementation and conversion, and operations and maintenance
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4. In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?
a) conceptual design b) implementation and conversion c) physical design d) systems analysis |
c) physical design
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5. In which phase of the systems development life cycle are the new hardware and software for a system tested?
a) conceptual design b) implementation and conversion c) operations and maintenance d) physical design |
b) implementation and conversion
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6. Which of the following activities is performed during the systems development life cycle?
a) assessing the ongoing feasibility of the project b) managing the behavioral reactions to change c) planning d) All of the above activities are performed during the life cycle. |
d) All of the above activities are performed during the life cycle.
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7. Which group of individuals listed below can be the most effective in generating employee support and encouraging the development and acceptance of an AIS project?
a) accountants b) information systems steering committee c) management d) project development team |
c) management
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8. Which group listed below has responsibility for ensuring that the new AIS will meet the needs of users?
a) accountants b) the information system steering committee c) the project development team d) the system analysts and programmers |
d) the system analysts and programmers
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9. Who is responsible for preparing the specifications that are used to create the programs?
a) management b) programmers c) systems analysts d) the information systems steering committee |
c) systems analysts
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10. Whether systems changes are major or minor, most companies go through a system development life cycle. How many steps are there in this cycle?
a) 2 b) 3 c) 4 d) 5 |
d) 5
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11. One step in the systems development life cycle (SDLC) identifies and evaluates design alternatives and to develop design specifications. This step is called
a) conceptual design. b) implementation and conversion. c) physical design. d) systems analysis. |
a) conceptual design.
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12. In which step of the SDLC do all of the elements of the system come together?
a) conceptual design b) implementation and conversion c) physical design d) systems analysis |
b) implementation and conversion
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13. What is the role of the information systems steering committee?
a) It is a team of systems specialists, managers, accountants, and auditors that guides project development. b) Since AIS development spans functional and divisional boundaries, an executive-level group is established to plan and oversee the IS function. c) The group takes an active role in designing system controls and periodically monitoring and testing the system to verify the controls are implemented and functioning properly. d) None of the descriptions above are appropriate. |
b) Since AIS development spans functional and divisional boundaries, an executive-level group is established to plan and oversee the IS function.
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14. Which group of professionals is responsible for planning and monitoring a project to ensure timely and cost-effective completion?
a) information systems steering committee b) management c) project development team d) system analysts |
c) project development team
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15. All of the following are benefits of planning and managing systems development with the exception of
a) controlling costs b) ensuring that the system is consistent with the organization's goals. c) guaranteeing use of the system d) helping keep the organization abreast of technological change |
c) guaranteeing use of the system
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16. In which plan is the prioritized list of projects contained?
a) project development plan b) scheduled project plan c) the master plan d) all of the above |
c) the master plan
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17. What is the planning horizon for the master plan?
a) one year b) three years c) five years d) seven years |
b) three years
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18. What is the basic building block of information systems planning?
a) the master plan b) the project development plan c) systems analysis d) adaptability |
b) the project development plan
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19. A planning horizon of at least __________ years is reasonable for any master plan; however, the plan should be updated at least __________ each year.
a) 3; twice b) 5; twice c) 7; once d) 5; once |
a) 3; twice
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20. __________ requires that all activities and the precedent and subsequent relationships among them be identified.
a) CASE b) The Gantt chart c) The PERT diagram d) The SDLC cycle |
c) The PERT diagram
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