Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
21 Cards in this Set
- Front
- Back
|
Year Founded? |
1936 |
|
|
Destinations? |
182 |
|
|
Founded as |
Trans Canada Air Lines |
|
|
3 Qualities of an Air Canada Pilot |
Safety 1st Teamwork Flexible and open to change |
|
|
Quick, effective customer service |
Elderly lady, helped with bag, arranged wheelchair with CSA |
|
|
Outside SOP's to solve a problem |
Think! |
|
|
Solved problem as part of team |
Deplane through service door |
|
|
Weakness? |
Due to friendly nature avoid conflict etc... |
|
|
Previous supervisors? |
Passionate, professional, friendly, hard working, driven to better myself as a person and pilot |
|
|
Idea at work wouldn't be taken well? |
EFB |
|
|
Boosted morale as a team or individual? |
Bought lunch |
|
|
Had to delay a flight? |
Rvr 2600 story, kept passengers informed, Worked with FA's and dispatch |
|
|
Helped someone without being asked? |
Anderson Air Sim |
|
|
Debrief colleague and knew he would take it poorly? |
Sim instructor, experienced Captain |
|
|
Someone criticized you? |
Could be more direct with CRM etc... |
|
|
3 Qualities of an Air Canada Pilot? |
Safety Teamwork Flexibility |
|
|
Air Canada Values |
Safety First Make every customer feel valued Working together Act with integrity All employees are valued Drive for excellence |
|
|
Air Canada vision |
Building loyalty through passion and innovation |
|
|
Change plans? |
Alternate story |
|
|
Over confident |
First time as a captain |
|
|
Fleet size |
174 |
