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115 Cards in this Set
- Front
- Back
In Windows NT/ 2000/XP,
an account that grants to the administrator(s) rights and permissions to all hardware and software resources, such as the right to add, delete, and change accounts and to change hardware configurations. |
Administrator
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A Windows 2000/XP user account
that can back up and restore any files on the system regardless of its having access to these files. |
Backup Operators
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A text file containing a series of OS commands.
Autoexec.bat is a ______ file. |
Batch file
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An administrator account and
a guest account that are set up when Windows NT/2000/XP is first installed. |
Built-in user accounts
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A group of clusters used to hold a single file.
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chain
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To store data in a file, folder, or logical
drive using a coding format that reduces the size of files in order to save space on a drive or shorten transport time when sending a file over the Internet or network. |
compression
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Errors caused when more than
one file points to a cluster, and the files appear to share the same disk space, according to the file allocation table. crossover cable A cable used |
cross-linked clusters
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To “optimize” or rewrite a file to a disk
in one contiguous chain of clusters, thus speeding up data retrieval. |
defragment
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A limit placed on the amount of disk
space that is available to users. Requires a Windows 2000/XP NTFS volume. |
disk quotas
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A Windows XP disk
created to be used in the event the user forgets the user account password to the system. |
Forgotten password floppy disk
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The distribution of data files on
a hard drive or floppy disk such that they are stored in noncontiguous clusters. |
fragmentation
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A file that has been written to different
portions of the disk so that it is not in contiguous clusters. |
fragmented files
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Sometimes called a domain user
account, the account is used at the domain level, created by an administrator, and stored in the SAM (security accounts manager) database on a Windows 2000 or Windows 2003 domain controller. |
global user accounts
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A roaming user profile that
applies to all users in a user group, and individual users cannot change that profile |
mandatory user profile
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A group of user profiles. All profiles in
the group can be changed by changing the group profile |
group profile
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A user who has limited permissions on
a system and cannot make changes to it. |
guest user
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Windows XP user accounts known as
Users in Windows NT/2000, which have readwrite access only on their own folders, read-only access to most system folders, and no access to other users’ data. |
limited users
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A Windows XP feature that
allows a support technician at a remote location to have full access to the Windows XP desktop. |
Remote Assistance
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A user account that applies only
to a local computer and cannot be used to access resources from other computers on the network |
local user account
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File fragments that, according to the
file allocation table, contain data that does not GLOSSARY 717 belong to any file. The command CHKDSK/F can free these fragments. Also called lost allocation units. |
lost allocation units or lost clusters
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A Windows XP feature that
allows a support technician at a remote location to have full access to the Windows XP desktop. |
Remote Assistance
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A user profile for a roaming
user. ____ are stored on a server so that the user can access the profile from anywhere on the network. |
roaming user profile
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The information, stored in the SAM
database, that defines a Windows NT/ 2000/XP user, including username, password, memberships, and rights. |
user account
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A Windows XP
utility that helps you migrate user files and preferences from one computer to another in order to help a user make a smooth transition from one computer to another. |
User State Migration Tool (USMT)
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A*or ? character used in a command line
that represents a character or group of characters in a filename or extension. |
wildcard
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A protected processing
mode used by Windows NT/2000/XP to process programs written in 32-bit code early in the boot process. |
32-bit flat memory mode
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A Windows 2000/XP
menu that appears when you press F8 when Windows starts. The menu can be used to troubleshoot problems when loading Windows 2000/XP. |
advanced options menu
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A Windows NT/2000/XP error that displays
against a blue screen and causes the system to halt. Also called a stop error. |
blue screen of death (bosod)
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A Windows NT/2000/XP hidden text file
that contains information needed to start the boot and build the boot loader menu. |
boot.ini
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A Windows 2000 process
that restores the OS to its state at the completion of a successful installation. |
emergency repair process
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In Windows NT/2000/XP, a simplified
file system that is started so that Ntldr (NT Loader) can read files from any file system the OS supports. |
minifile system
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A Windows 2000/XP command
interface utility and OS that can be used to solve problems when Windows cannot load from the hard drive. |
recovery console
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An error severe enough to cause the operating
system to stop all processes. |
stop error
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A Windows Me/XP utility, similar to
the ScanReg tool in earlier versions of Windows, that is used to restore the system to a restore point. |
system restore
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A startup text file once used by DOS
and used by Windows to provide backwardcompatibility. It executes commands automatically during the boot process and is used to create a16-bit environment. |
autoexec.bat
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A text file containing a series of OS commands.
Autoexec.bat is a batch file. |
batch file
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For DOS and Windows, a floppy disk
that can upload the OS files necessary for computer startup. For DOS or Windows 9x/Me, it must contain the files Io.sys, Msdos.sys, and Command.com. |
bootable disk
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A command given
at the command prompt that changes the default directory, for example CD \Windows. |
cd change directory command
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DOS and Windows 9x/Me
memory addresses between 0 and 640 K. Also called base memory. |
conventional memory
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A command window.
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dos box
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A floppy disk that can be used to start
up a computer when the hard drive fails to boot. |
emergency startup disk (esd)
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A DOS and Windows 9x/Me utility
that provides access to upper memory for 16-bit device drivers and other software. |
emm386.exe
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Memory above 1024 K used in
a DOS or Windows 9x/Me system. |
extended memory
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Commands that have their own
program files. |
external commands
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A file that has been written to different
portions of the disk so that it is not in contiguous clusters. |
fragmented files
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A file that is not displayed in a directory
list. Whether to hide or display a file is one of the file’s attributes kept by the OS. |
hidden file
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In DOS or Windows
9x/Me, the first 64K of extended memory. |
high memory area (HMA)
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The DOS and Windows 9x/Me memory
manager extension that allowed access to memory addresses above 1 MB. |
himem.sys
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Commands that are embedded in
the Command.com file. |
internal commands
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An area of memory that is treated as
though it were a hard drive, but works much faster than a hard drive. The Windows 9x/Me startup disk uses a RAM drive. Compare to virtual memory. |
Ram Drive
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A floppy disk that can be used to start
up a computer when the hard drive fails to boot. Also called emergency startup disk (ESD) or startup disk. |
rescue disk, startup disk, emergency startup disk
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In DOS and Windows 9x/Me, the
memory addresses from 640 K up to 1024 K, originally reserved for BIOS, device drivers, and TSRs. |
upper memory
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Windows terminology for a bootable disk.
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system disk
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A program that
is loaded into memory and remains dormant until called on, such as a screen saver or a memoryresident antivirus program. |
terminate-and-stay-resident (TSR)
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In DOS and Windows
9x/Me, a group of consecutive memory addresses in RAM from 640 K to 1MB that can be used by 16-bit device drivers and TSRs. |
Upper memory block (UMB
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1. You cannot set disk quotas if you are using NTFS.
|
F
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2. A stop error is an error so drastic it causes Windows to hang or lock up.
|
T
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3. In DOS and Windows 9x/Me, Emm386.exe manages the memory addresses in upper memory.
|
T
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4. The Sys command copies the Windows 9x/Me system files needed to boot to a disk or hard drive.
|
T
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5. If you receive the "No boot device availab1e" error message, you should use F disk to examine the
partition table on the hard drive. |
T
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6. An account that is a member of the group can back up and restore any files on the system regardless
of their access privileges to these files. a. Power User c. Backup Operator b. Limited Users d. Guests |
c. Backup
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7. After an administrator creates a local user account and the user logs on for the first time, the system
creates a______ for that user. _ a. disk partition c. user profile b. user name d. user setting |
c. user profile
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8. User names for Windows 2000/XP logon can consist of up to______ characters.
a. 10 c. 25 . b. 15 d. 35 |
b. 15
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9. Passwords for Windows 2000/XP logon can be up to______ characters.
a. 6 c. 81 b. 25 d. 127 |
127
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10. With Windows 2000, the only way to log on to the system is by pressing the_____ keys to open the logon
window. a. Ctr1+Esc A c. Shift+A1t b. A1t+Shift+Del d. Ctrl+Alt+Del |
d. Ctrl+Alt+Del
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11. To open the Command Prompt window, click Start, click Run, and enter_____ in the Run dialog box.
a. Cmd c. nWin b. Prt d. DOS |
a. Cmd
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12. The____ is a wildcard for one or more characters.
a. asterisk (*) c. question mark (?) b. slash (/) » d. pound sign (#) |
a. asterisk (*)
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13. Windows 2000/XP volume, folder, and file compression can be done using the___ command at the
command prompt. a. Shorten c. Defrag b. Compress d. Compact |
d. Compact
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14._____ is a 16-bit real mode program that queries the computer for time and date and surveys hardware.
a. Ntldr c. Boot sector program b. Ntdetect.com d. MBR program |
b. Ntdetect.com
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15. The Advanced Options Menu is accessed by pressing the____ key when Windows first starts to load.
a. F2 c. F8 b. F5 d. F10 |
c. F8
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16. Boot logging logs events to the____ file to investigate the source of an unknown startup error.
a. Ntbackup.txt c. Cacls.txt b. Ntbtlog.txt d. Cipher.txt |
b. Ntbtlog.txt
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17.____ is used with an NTFS file system to display and change the compressions applied to files and
folders. a. Cipher.exe c. Win32k.sys b. Compact.exe d. Cacls.exe |
. Compact.exe
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18. When you load Windows 2000/XP in Safe Mode, all files used for the load are recorded in the____ file.
a. Ntbackup.txt c. Cacls.txt b. Ntbtlog.txt d. Cipher.txt |
b. Ntbtlog.txt
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19. When you boot with the_____ option, Windows 2000/XP loads normally and you access the regular
desktop; however, all files used during the load process are recorded in a file, C:\Windows\Ntbtlog.txt. a. Safe Mode with Networking c. Enable Boot Logging b. Safe Mode d. Enable VGA Mode |
Enable Boot Logging
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20. The____ is a command-driven operating system that does not use a GUI.
a. Recovery Console c. Emergency Repair Process b. Advanced Options d. System Restore |
Recovery Console
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21. The_____ command of the Recovery Console displays or changes the current folder.
a. Batch c. Cls b. Cd d. Del |
b. Cd
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22. The_____ command of the Recovery Console sets the current directory to the directory where Windows
2000/XP is installed. a. Mkdir c. Cls b. Map d. Systemroot |
Systemroot
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23. Tasks scheduled to launch at startup are placed in the_____ folder.
a. C:\Windows\Tasks b. C:\Start Menu\Tasks c. C:\Documents and Settings\All Users\Tasks d. C:\Documents and Settings\Windows\Tasks |
C:\Windows\Tasks
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24. Windows 2000/XP stores all installed fonts in the____ folder.
a. C:\Windows\Applications\Fonts b. C:\Windows\Fonts c. C:\Documents and Settings\All Users\Fonts d. C:\Docurnents and Settings\Wir1dows\Fonts |
C:\Windows\Fonts
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25. A_____ is a temporary holding area for files.
a. high memory area c. buffer b. hidden file d. bootable disk |
buffer
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A ____file is a text file that contains a series of commands that are executed in order.
a. batch c. register b. RAM d. system |
batch
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27. The Path command of the Autoexec.bat file lists multiple paths, separated by____ .
a. periods c. commas b. slashes d. semicolons |
semicolons
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28. The_______ command of the Autoexec.bat file is used to create and assign a value to an environmental
variable. a. Assign c. Var b. Set d. Path |
Set
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29. The________ command of the Autoexec.bat file turns on and off the displaying of commands and messages.
a. Echo c. Restart b. Set d. Display |
Echo
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30. Memory addresses above 1024K are called___ memory.
a. system c. extended b. virtual d. peripheral |
extended
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3 l.____ is considered a device driver because it manages memory as a device.
a. Emm386.exe c. Io.sys b. Himem.sys d. Msdos.sys |
Himem.sys
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32._____ helps control the keyboard and monitor, providing color on the monitor and an additional set of
characters to the ASCII character set. a. Ansi.sys c. Io.sys b. Himem.sys d. Msdos.sys |
Ansi.sys
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33. Under DOS, a filename can contain up to_____ characters.
a. 6 c. 164 b. 8 d. 255 |
8
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34. The_____ is a wildcard for more than one character.
a. asterisk (*) c. ampersand (&) b. slash (O d. question mark (‘?) |
asterisk (*)
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35. A floppy disk with enough software to load an operating system is called a(n)_____ disk.
a. bootable c. startup b. rescue d. operating |
bootable
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A profile that applies to a group of users is called a(n)_________ .
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GROUP PROFILE
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The_____ command follows the same general command-source-destination format as
the Copy command, but offers several more options. |
xcopy
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A file with a .bat file extension is called a(n)_______ file.
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batch
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________occurs when a single file is placed in clusters that are not right next to each
other. |
fragmentation
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Ntldr launches the_________ drivers so files can be read from either a FAT or NTFS file
system on the hard drive. |
minifile system
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The Device Driver________ tool is used to replace a driver with the one that worked
before the current driver was installed. |
rollback
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42. The Windows XP_____ utility can be used to restore the system state to its condition
at the time a restore point was made. |
system restore
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The Windows 9x/Me operating system is built on a(n)_______ core.
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dos
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A(n)______ file is a file that does not appear in the directory list.
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hidden
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The process of assigmng memory addresses to programs is called_________ .
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memory mapping
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Defines a user to Windows and records information about the user
a. Norton Utilities f. SpinRite b. global user account g. local user account c. Del h. Dir d. user account i. Mkdir e. user group |
user account
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Allows a user access to only one computer
a. Norton Utilities f. SpinRite b. global user account g. local user account c. Del h. Dir d. user account i. Mkdir e. user group |
g. local user account
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Allows a user to log on to any computer on the networked domain
a. Norton Utilities f. SpinRite b. global user account g. local user account c. Del h. Dir d. user account i. Mkdir e. user group |
b. global user account
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A predefined set of permissions and rights assigned to user accounts
a. Norton Utilities f. SpinRite b. global user account g. local user account c. Del h. Dir d. user account i. Mkdir e. user group |
e. user group
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A corrnnand that erases files or groups of files
a. Norton Utilities f. SpinRite b. global user account g. local user account c. Del h. Dir d. user account i. Mkdir e. user group |
Del
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Developed by Symantec; offers several easy—to-use tools to prevent damage to a hard drive, recover data from a damaged hard drive, and improve system performance
a. Norton Utilities f. SpinRite b. global user account g. local user account c. Del h. Dir d. user account i. Mkdir e. user group |
Norton Utilities
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Developed by Gibson Research; analyzes the entire hard drive surface, performing data recovery of
corrupted files and file system information a. Norton Utilities f. SpinRite b. global user account g. local user account c. Del h. Dir d. user account i. Mkdir e. user group |
SpinRite
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Windows core component program
a. Bootsect.dos f. Ntldr b. Ntdl1.dll g. Program Compatibility Wizard c. Ha1.dll h. Boot.ini d. SC i. Safe Mode e. Ntoskmlexe |
. Ntoskmlexe
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A hidden text file that contains information about installed OSs on the hard drive
a. Bootsect.dos f. Ntldr b. Ntdl1.dll g. Program Compatibility Wizard c. Ha1.dll h. Boot.ini d. SC i. Safe Mode e. Ntoskmlexe |
h. Boot.ini
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Responsible for loading an OS other than Windows 2000/XP
a. Bootsect.dos f. Ntldr b. Ntdl1.dll g. Program Compatibility Wizard c. Ha1.dll h. Boot.ini d. SC i. Safe Mode e. Ntoskmlexe |
Bootsect.dos
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Hardware abstraction layer
a. Bootsect.dos f. Ntldr b. Ntdl1.dll g. Program Compatibility Wizard c. Ha1.dll h. Boot.ini d. SC i. Safe Mode e. Ntoskmlexe |
c. Ha1.dll
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Intermediating service to executive services; provides many support ftmctions
a. Bootsect.dos f. Ntldr b. Ntdl1.dll g. Program Compatibility Wizard c. Ha1.dll h. Boot.ini d. SC i. Safe Mode e. Ntoskmlexe |
Ntdl1.dll
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Used to resolve issues that prevent legacy software from working in Windows XP
a. Bootsect.dos f. Ntldr b. Ntdl1.dll g. Program Compatibility Wizard c. Ha1.dll h. Boot.ini d. SC i. Safe Mode e. Ntoskmlexe |
Program Compatibility Wizard
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Loads the Windows desktop with a minimum configuration
a. Bootsect.dos f. Ntldr b. Ntdl1.dll g. Program Compatibility Wizard c. Ha1.dll h. Boot.ini d. SC i. Safe Mode e. Ntoskmlexe |
safemode
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Used to stop or start a service that runs in the background
a. Bootsect.dos f. Ntldr b. Ntdl1.dll g. Program Compatibility Wizard c. Ha1.dll h. Boot.ini d. SC i. Safe Mode e. Ntoskmlexe |
SC
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