A+ Guide To Software Chapter 1-3

Front 1

A software that controls a computer

Back 1

operating system OS

Front 2

The first OS among IBM computers and IBM- compatible computers

Back 2

DOS

Front 3

a blend of low end and high end technologies

Back 3

Window 9x/me

Front 4

Windows 95 recommended minimum hardware requirements

Back 4

Processor 486 or higher
Ram 8MB
Free hard drive space 50MB

Front 5

Windows 98 recommended minimum hardware requirements

Back 5

processor Pentium
Ram 24mb
free hard drive space 195mb

Front 6

Completely rewrote the OS core, totally eliminating the DOS core

Back 6

Windows NT (New Technology)

Front 7

Windows NT (New Technology)
recommended minimum hardware requirements

Back 7

processor Pentium-compatible processor or higher
RAM- 16MB or ram 32 mb is (recommended)
Free hard drive space 125 MB of hard disk space

Front 8

Windows 2000 recommended minimum hardware requirements

Back 8

133 MHz Pentium-compatible processor
2 GB hard drive with at least 650 MB free space
64 MB RAM

Front 9

Windows XP recommended minimum hardware requirements

Back 9

at least 233 MHz, with a 300-MHz CPU recommended
64MB of RAM with 128MB recommended
1.5GB of free hard drive space 2 GB recommended

Front 10

Linus recommended minimum hardware requirements

Back 10

at least pentium III or AMD athlon
256MB of RAM
4GB of hard drive space

Front 11

A ___ is the portion of the OS that relates to the user and to applications.

Back 11

Shell

Front 12

____ OS is responsible for interacting with hardware

Back 12

Core or kernel

Front 13

Windows uses a database called the ____ for most of this information

Back 13

registry

Front 14

Windows keeps some data in text files called _____, which often have an .ini or .inf file extension.

Back 14

initialization files

Front 15

With an icon driven interface, sometimes called a _______ , you perform operations by clicking icons (or pictures) on the screen

Back 15

Graphical user interface (GUI)

Front 16

When an OS is first executed, the initial screen that appears, together with its menus, commands, and icons, is called the _____

Back 16

desktop

Front 17

An operating system is responsible for storing files and folders on a secondary storage device, such as a dvd, cd, flash drive, or hard drive, using an organizational method called the

Back 17

file system

Front 18

A table on a hard drive or floppy dis that tracks how space on a disk is used to store files.

Back 18

File allocation table (FAT)

Front 19

_____ is supported by windows NT/XP and is designed to provide greater security and to support more storage capacity than the FAT file system

Back 19

New technology file system (NTFS)

Front 20

A hard drive or floppy disk is composed of _______, which are concentric circles ( one circle inside the next) on the disk surface

Back 20

Tracks

Front 21

A ______, the smallest unit of space on a disk for storing a file

Back 21

cluster

Front 22

______ is formatted using its own file system

Back 22

Logical drive or volume

Front 23

The CPU processes 16 bits of data at one time

Back 23

real mode

Front 24

CPU processes 32 bits at a time

Back 24

protected mode

Front 25

CPU processes 64 bits at a time

Back 25

long mode

Front 26

A list of subdirectories and files

Back 26

Directory table

Front 27

When each logical drive is formatted, a single directory table is placed on the drive called the

Back 27

Root directory

Front 28

A directory or folder contained in another directory or folder

Back 28

subdirectory , child directory or folder.

Front 29

When you refer to a drive and directories that are pointing to the location of a file the drive and directories are called the _____

Back 29

Path

Front 30

When naming a file, the first part of the name before the period is called the ______, and the part after the period is called the

Back 30

filename, and file extension

Front 31

A ________ partition can have only one logical drive

Back 31

primary Partition

Front 32

A ______ partition can have one or more logical drives

Back 32

extended partition

Front 33

____ is normally located at the bottom of the windows desktop

Back 33

Taskbar

Front 34

A ____ is a program that runs in the background to support or serve windows or an application

Back 34

service

Front 35

A ____ is on the righ side of the taskbar and displays icons for running services

Back 35

system tray

Front 36

A icon that points to a program you can execute

Back 36

shortcut

Front 37

A ___ is software that controls a computer

Back 37

operating system

Front 38

Windows NT corrected many problems with ____

Back 38

Windows9x/me

Front 39

Windows 2000 is an upgrade of

Back 39

Windows NT

Front 40

Windows XP Professional requires a minimum of ___ MB of RAM

Back 40

64

Front 41

Linux is distributed by several different companies, whose versions of linux are sometimes called

Back 41

distributions

Front 42

Applications written to provide a GUI shell for Unix and Linux are called

Back 42

X Windows

Front 43

When A Mac is turned on, the ___ probram is automatically launched and it provides the desktop

Back 43

Finder

Front 44

A hard drive or floppy disk is composed of ___ which are concentric circles on the disk surface

Back 44

tracks

Front 45

When you refer to a drive and directories that are pointing to the location of a file,the drive and directories are called the___ to the file

Back 45

path

Front 46

A ___ on the desktop is an icon that points to a program you can execute, or to a file or folder

Back 46

shortcut

Front 47

The ___ gives a graphical view of hardware devices configured under Windows and the resources and drivers they use

Back 47

Device Manager

Front 48

Windows 95, Windows 98, and windows ME are collectively called

Back 48

windows9x/me

Front 49

Windows9x/Me operating systems fulfill the Microsoft commitment to be ________ with older software and hardware while still taking advantage of newer technology.

Back 49

back-word compatible

Front 50

_____ are small programs stored on the hard drive that tell the computer how to communicate with a specific hardware device such as a printer, network card, or modem.

Back 50

Device drivers

Front 51

A ___ is a program that runs in the background to support or serve Windows or an application

Back 51

Service

Front 52

The ___ is a window containing several small utility programs called applets that are used to manage hardware, software, users, and the system

Back 52

Control panel

Front 53

The first operating system among IBM computers and IBM-compatible computers
a. OS/2 f. Unix
b. shell g. DOS
c. desktop h. kernel
d. Windows XP i. Windows 2000
e. system tray

Back 53

DOS

Front 54

Attempts to integrate Windows 9x/Me and 2000, while providing added support for multimedia and networking technologies
a. OS/2 f. Unix
b. shell g. DOS
c. desktop h. kernel
d. Windows XP i. Windows 2000
e. system tray

Back 54

Windows XP

Front 55

A popular OS used to control networks and to support applications used on the internet
a. OS/2 f. Unix
b. shell g. DOS
c. desktop h. kernel
d. Windows XP i. Windows 2000
e. system tray

Back 55

Unix

Front 56

Developed by IBM and Microsoft; less common for home desktop PCs, but used in certain types of networks
a. OS/2 f. Unix
b. shell g. DOS
c. desktop h. kernel
d. Windows XP i. Windows 2000
e. system tray

Back 56

OS/2

Front 57

The portion of the operating system that relates to the user and to applications
a. OS/2 f. Unix
b. shell g. DOS
c. desktop h. kernel
d. Windows XP i. Windows 2000
e. system tray

Back 57

Shell

Front 58

Responsible for interaction with hardware.
a. OS/2 f. Unix
b. shell g. DOS
c. desktop h. kernel
d. Windows XP i. Windows 2000
e. system tray

Back 58

Kernel

Front 59

When Windows XP encounters a problem with an application, it uses the ________ service to collect information about the problem

Back 59

Error Reporting

Front 60

___________ is a window utility that can be used to build your own customized console windows

Back 60

MMC (Microsoft management console)

Front 61

You can use the Windows XP _______ to find out what processes are launched at startup and to temporarily disable a process from loading

Back 61

System configuration Utility

Front 62

________ is a tool that displays logs of significant events such as a hardware or network failure, OS error messages, a device or service that has failed to start, or General Protection Faults

Back 62

Event Viewer

Front 63

Under windows 2000/XP, Physical memory and virtual memory are both managed by the _______

Back 63

Virtual memory manager

Front 64

Can be used to partition a drive and create logical drives within these partitions

Back 64

Diskpart command

Front 65

Provides an application with the environment it expects from the operation system for which it was designed

Back 65

Compatibility mode

Front 66

A utility that automatically launches when an application problem occurs; it generates a report that you can then send to the software developers to help them solve the problem

Back 66

Dr. Watson

Front 67

Lists all the files used by an application

Back 67

Dependency Walker

Front 68

A hierarchical database containing information about all the hardware, software, device drivers, network protocols, and user configuration needed by the OS and applications

Back 68

Registry

Front 69

Lets you view the applications and processes running on your computer as well as performance information for the processor and memory

Back 69

Task manager

Front 70

You can use to update drivers to the manufacturer drivers.
a. Windows Explorer c. My Computer
b. Device Manager d. System Information

Back 70

Device manager

Front 71

If the Found New Hardware Wizard does not automatically launch or you have a problem with the wizard, you can use the applet in the Control Panel to install the device.
a. Install Hardware c. New Hardware
b. Add/Remove Hardware d. Add/Remove Device

Back 71

Add/remove hardware

Front 72

After Windows 2000/XP is installed, any partition or logical drive except the one on which Windows is installed can be created using_______ , available from the Windows desktop.
a. Disk Management c. Install Drive
b. New Drive d. Add/Remove Hardware

Back 72

Disk management

Front 73

___ is a graphical, user-friendly utility that you can use to create partitions and format logical drives.
a. System Restore c. ASR
b. SFC d. Disk Management

Back 73

Disk Management

Front 74

To install applications and other software under Windows 2000/XP, you can use the __ applet in the Control Panel.
a. Add Applications c. Applications Manager
b. Add or Remove Programs d. Install Programs

Back 74

Add or Remove programs

Front 75

To access Computer Management, open ____, open the Administrative Tools window, and then double—click
the Computer Management icon.
a. My Computer c. Windows Explorer
b. Control Panel d. Task Manager

Back 75

Control Panel

Front 76

The _ log records events based on audit policies, which an administrator sets to monitor user activity.
a. security c. system
b. application d. administration

Back 76

Security

Front 77

The __ log records events triggered by Windows components, such as a device driver failing to load during
the boot process.
a. security c. system
b. application y d. administration

Back 77

system

Front 78

If the administrator set the system to perform an unattended installation, the ___ checks all protected system
files after Setup is completed to see whether they were modified during the installation.
a. ASR c. RAID
b. SFC d. MMC _

Back 78

SFC

Front 79

Physically, the registry is stored in tive files called .
a. tables c. bins
b. hives d. archives

Back 79

hives

Front 80

Windows XP _________ Edition is an enhanced version of windows XP Professional, and includes additional support for digital entertainment hardware such as video recording integrated with TV input

Back 80

Mdeia center

Front 81

All 16-bit Windows 3.x applications reside in a ________ environment

Back 81

WOW

Front 82

Every domain has a _______ which stores and controls a database of user accounts, group accounts, and computer accounts

Back 82

Domain controller

Front 83

NTFS uses a database called the _________ to hold information about files and directories and their locations on the hard drive

Back 83

MFT or master file table

Front 84

After the installation, when you boot with a dual boot, the ________ menu automatically appears and asks you to select an operationg system.

Back 84

Boot loader

Front 85

A network operation system that is a step up from windows 2000 Advanced Server; it is intended for use in large enterprise operations centers

Back 85

Windows 2000 Datacenter Server

Front 86

The improved version of windows NT Server; designed as a network operating system for low-end servers

Back 86

Windows 2000 server

Front 87

A group of networked computers that share a centralized directory database of user account information and security for the entire group of computers

Back 87

Windows domain

Front 88

The paartition where the windows 2000/XP operation system is stored

Back 88

Boot partition

Front 89

Wasted space on a drive

Back 89

slack

Front 90

Offers some great benefits, including windows firewall and Internet Explorer Pop-up Blocker

Back 90

Service Pack 2

Front 91

1. Windows XP____ Edition is used for high-end gaming computers using AMD processors, for servers, or for heavily technical workstations that run scientific and engineering applications and need greater amounts of memory and higher performance than standard desktop PCs.
a. Media Center c. Home
b. Professional x64 d. Tablet PC

Back 91

Professional x64

Front 92

2.____ mode is a processor mode in which programs have only limited access to system information and can access hardware only through other OS services.
a. User c. Software A
b. Kernel d. Real mode

Back 92

User

Front 93

3. A_____ is a single task that a process requests from the kernel.
a. process c. module
b. thread d. slack

Back 93

thread

Front 94

4._____ mode is the operating system mode in which programs have extensive access to system information and hardware.
a. User c. Software
b. Kernel d. Protected mode

Back 94

kernel

Front 95

5. Executive services interface between the subsystems in user mode and the_____
a. kemel c. domain controller
b. HAL d. sAM

Back 95

HAL

Front 96

6._______ is a directory database and service that allows for a single administration point for all shared resources on a network.
a. Active Directory c. Domain Controller
b. Active Controller d. Domain Directory

Back 96

active directory

Front 97

7. FAT32 is efficient for logical drives up to_____ GB.
a. 4 c. 32
b.16 d. 64

Back 97

16

Front 98

8. To take full advantage of Windows 2000/XP power management abilities, your system BIOS must be
________compliant.
a. ACPI C. PDC
b. NTFS d. BDC

Back 98

ACPI

Front 99

9. _____is a process which replicates a drive to a new computer or to another drive on the same computer.
a. Unattended installation c. Dual booting
b. Drive imaging d. Drive installation

Back 99

Drive Imaging

Front 100

10.Product________ is a method used by Microsoft to prevent unlicensed use of its software so that you must purchase a Windows XP license for each installation of Windows XP.
a. activation c. acquisition
b. installation d. renewal

Back 100

Activation

Front 101

Can be used to partition a drive and create logical drives within these partitions

a. Dependency Walker f. Compatibility Mode
b. Dr. Watson g. registry
c. Diskpart command h. Disk Management
d. Event Viewer i. System Restore
e. Task Manager

Back 101

Diskpart command

Front 102

Can be used to create volumes on dynamic disks, and to convert a basic disk to a dynamic disk

a. Dependency Walker f. Compatibility Mode
b. Dr. Watson g. registry
c. Diskpart command h. Disk Management
d. Event Viewer i. System Restore
e. Task Manager

Back 102

Disk Management

Front 103

Can be used to check for hardware errors recorded in a Windows log that might help give you clues
a. Dependency Walker f. Compatibility Mode
b. Dr. Watson g. registry
c. Diskpart command h. Disk Management
d. Event Viewer i. System Restore
e. Task Manager

Back 103

Event Viewer

Front 104

Provides an application with the environment it expects from the operating system for which it was
Designed
a. Dependency Walker f. Compatibility Mode
b. Dr. Watson g. registry
c. Diskpart command h. Disk Management
d. Event Viewer i. System Restore
e. Task Manager

Back 104

Compatibility Mode

Front 105

A utility that automatically launches when an application problem occurs; it generates a report that you
can then send to the software developers to help them solve the problem
a. Dependency Walker f. Compatibility Mode
b. Dr. Watson g. registry
c. Diskpart command h. Disk Management
d. Event Viewer i. System Restore
e. Task Manager

Back 105

Dr. Watson

Front 106

Lists all the tiles used by an application
a. Dependency Walker f. Compatibility Mode
b. Dr. Watson g. registry
c. Diskpart command h. Disk Management
d. Event Viewer i. System Restore
e. Task Manager

Back 106

Dependency Walker

Front 107

Can be set to routinely make snapshots of critical Windows system files necessary to load the OS
a. Dependency Walker f. Compatibility Mode
b. Dr. Watson g. registry
c. Diskpart command h. Disk Management
d. Event Viewer i. System Restore
e. Task Manager

Back 107

System Restore

Front 108

A hierarchical database containing information about all the hardware, software, device drivers, network protocols, and user configuration needed by the OS and applications
a. Dependency Walker f. Compatibility Mode
b. Dr. Watson g. registry
c. Diskpart command h. Disk Management
d. Event Viewer i. System Restore
e. Task Manager

Back 108

Registry

Front 109

Lets you view the applications and processes running on your computer as well as performance
information for the processor and memory
a. Dependency Walker f. Compatibility Mode
b. Dr. Watson g. registry
c. Diskpart command h. Disk Management
d. Event Viewer i. System Restore
e. Task Manager

Back 109

Task Manager

Front 110

The improved version of Windows NT Server; designed as a network operating system for low-end
Servers
a. Windows domain f. Windows 2000 Server
b. boot partition g. Service Pack 2
c. Windows 2000 Datacenter Sewer h. primary partition
d. extended partition i. slack
e. NTVDM

Back 110

Windows 2000 Server

Front 111

A carefully controlled environment that Windows 2000/XP provides
a. Windows domain f. Windows 2000 Server
b. boot partition g. Service Pack 2
c. Windows 2000 Datacenter Sewer h. primary partition
d. extended partition i. slack
e. NTVDM

Back 111

NTVDM

Front 112

Has only one logical drive
a. Windows domain f. Windows 2000 Server
b. boot partition g. Service Pack 2
c. Windows 2000 Datacenter Sewer h. primary partition
d. extended partition i. slack
e. NTVDM

Back 112

Primary partition

Front 113

Has more than one logical drive
a. Windows domain f. Windows 2000 Server
b. boot partition g. Service Pack 2
c. Windows 2000 Datacenter Sewer h. primary partition
d. extended partition i. slack
e. NTVDM

Back 113

Extended partition

Front 114

The partition where the Windows 2000/XP operating system is stored
a. Windows domain f. Windows 2000 Server
b. boot partition g. Service Pack 2
c. Windows 2000 Datacenter Sewer h. primary partition
d. extended partition i. slack
e. NTVDM

Back 114

Boot partition

Front 115

Offers some great benefits, including Windows Firewall and Internet Explorer Pop—up Blocker
a. Windows domain f. Windows 2000 Server
b. boot partition g. Service Pack 2
c. Windows 2000 Datacenter Sewer h. primary partition
d. extended partition i. slack
e. NTVDM

Back 115

Service pack 2