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61 Cards in this Set
- Front
- Back
- 3rd side (hint)
Action Center
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(Accessed) from the System window or Action center flag (used) to solve problems when installing a device or application, to solve problems with software and hardware and to get the history and current problems
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in system window or action flag, solve problems with software and hardware (also when first installed),history of past and current problems
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Advance Boot Options Menu
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(Accessed) by pressing F8 when Windows first starts to load (Used) to help you troubleshoot boot problems. (Windows 7/Vista), In XP called Boot Options Menu
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press F8 before load helps troubleshoot boot options, for Windows 7/Vista
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Back up and restore (Windows 7)
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(Accessed) in Windows 7 in start menu (Used) it to back up and restore user data and the system Image, and to make a rescue disc
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Windows 7 back up and restore
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Backup and Restore (Vista)
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In Vista, this tool is called the back up and restore center. (Used) to back up and restore data and make a complete back up
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Vista calls this back up and restore center
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Backup and Restore (XP)
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(Accessed) by typing ntbackup.exe. (Used) it to back up restore data and the system state
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XP Back up and Restore (ntbackup.exe)
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Chkdsk (chkdsk.exe)
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(Accessed) enter chkdsk.exe at cmmd prompt (with parameters) (Used) to check and repairs errors on the drive. If critical system files are affected by these errors, repairing the drive might solve a startup problem. For Windows 7/Vista/XP
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(chkdsk.exe) check and repairs errors on the drive, might solve start up problems.
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Chkdsk /f
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fixes errors on the disk (disk must be locked)
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fixes disk errors
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Chkdsk /v
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displays the name of each file in every directory as the disk is checked
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gives names of files that are checked while being checked
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Chkdsk /r
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Locates bad sectors and recovers readable information also gives additional analysis on physical disk errors
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locates bad sectors and recovers readable information checks for physical errors also
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Chkdsk /x
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forces the volume to dismount first, (if necessary). All open handles to the drive are invalidated
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forces the volume to dismount first
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Chkdsk /i
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use with NTFS only. performs a less vigrious check of index entries, which reduces the amount of time required to run chkdsk
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only for NTFS, check index of entries, reduces amount time to run chkdsk
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Chkdsk /b
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NTFS only. clears the list of bad on the volume and rescans all allocated and free clusters. Use this after imaging a volume to a new hard disk drive
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NTFS only. clears list for bad sectors on the volume. use after imaging a volume to a new hard disk drive
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Cipher (Cipher.exe)
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(Accessed) at cmmd prompt enter cipher. (Used) Log in as an administrator and use this command to decrypt a file that is not available because the user account that encrypted it is no longer available. Windows 7/Vista/XP
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Cipher /e
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encrypts the specific folders. Folders are marked so that files that are added to the folder later are encrypted too.
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encrypts the specific folders, files that are added to the folder are also encrypted
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Cipher /d
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decrypts the specific folders.
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decrypts folders
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Cipher /w
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write with pathname. (used) removes data on unused portions of the volumes
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removes data and unused portions of the volume
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comparability mode
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(Accessed) from the action center or program files shortcut. (Used) resolves issues that prevent legacy application or drivers from working. Windows 7/ Vista (Program Compatibilty Wizard)
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resolves issues that prevent legacy application or drivers from working
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Component Services
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(Accessed) in administrative tools list in control panel. Registers a component of an application with the system.
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Registers a component of an application with the system
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Computer Management
(Compmgmt.msc) |
(Accessed) from control panel or Compmgmt.msc in cmmd prompt. (Used) to access several snap-ins to manage and troubleshoot a system.
Windows 7/Vista/XP |
access several snap-ins to manage and troubleshoot a system
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Data Sources (ODBC)
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(Accessed) in admidstrative tools list in control panel (Used) install drivers so that an application can open a foreign drive data source.
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install drivers so that an application can open a foreign drive data source
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Device Driver Roll Back
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(Accessed) from device manager. (used) it to replace a driver with the same one that would have worked before the current driver was installed.
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replace a driver with the same one that would have worked before the current driver was installed
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Device Manager
(Devmgmt. msc) |
(Accessed) from the system window or system properties window (XP) (Used)to solve problems with hardware devices, to update device, and to disable and uninstall a device.
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solve problems with hardware devices, to update device, and to disable and uninstall a device
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Disk Cleanup (Cleanmgr.exe)
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(Accessed) from a drivers Properties box or by entering Cleanmgr.exe in cmmd prompt. (Used ) to delete unused files to make more disk space available (little space causes boot problems).
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delete unused files to make more disk space available
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Disk Defragmenter (Dfrg.msc or defrag.exe)
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(Accessed) by a drivers Properties box or defrag.exe in cmmd prompt. (Used) it to defragment a volume on a magnetic hard drive to improve performance
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defragment a volume on a magnetic hard drive to improve performance
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Dfrg.exe for XP
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To open Disk Defragmenter XP: click Start, point to All Programs, point to Accessories, point to System Tools, and then click Disk Defragmente
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XP dfrg.exe
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Disk Defragmenter method 1
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Method 1: Use the Properties of Your Local Disk. Open My Computer.Right-click the local disk volume that you want to defragment, and then click Properties. On the Tools tab, click. Defragment Now Click Defragment
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defrag method 1
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Defrg.exe /c
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defragments all local disks on the computer
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defragments all local disks
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defg.exe /f
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Forces defragmentation of the disk when free space is slow
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gives free space when disk is slow
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Disk Management (Diskmgmt.msc or exe)
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(Accessed) from the Computer Management Console, or Diskmgmt.msc at command prompt (Used) to view and modify partitions on hard drives and to format drives.
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to view and modify partitions on hard drives and to format drives.
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File Signature Verification Tool (Sigverif.exe)
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(Accessed) at command prompt, enter Sigverif w/ parameters (Used) Searches for installed drivers that are unsigned stores results in \Windows\sigverif.txt . When a device driver or other software is giving problems use it to verify that the software has been approved by Microsoft
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When a device driver or other software is giving problems use it to verify that the software has been approved by Microsoft
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Sigverif.exe /parameters
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/a shows extended version information. /h shows hidden files . /u show unsigned only . For Windows 7/Vista/XP
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Driver Verifier (verifier.exe)
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(Accessed) verifier.exe at command prompt. (Used) to identify a driver that is causing a problem. Puts stress on selected drivers, causes that driver with the problem to crash. Solves system lock-up errors or blue screen errors caused by a corrupted I/O device driver
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identify a driver that is causing a problem. Puts stress on selected drivers, causes that driver with the problem to crash. Solves system lock-up errors or blue screen errors caused by a corrupted I/O device driver
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Error Reporting or Archived Messages
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(Accessed) For Windows 7 located in the action center. For Vista this is called Problems Reports and Solutions. Windows7/Vista keep a history of past and springs
solutions, XP does not (Uses) automated Windows service displays error message when an application errors occers. |
automated Windows service displays error message when an application errors occers.
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Event Viewer (Eventvwr.msc)
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(Accessed) from the Computer Management console or in admidstrative tools (Used) check the Event Viewer logs for error messages to help you investigate all kinds of hardware, security and system problems
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check the Event Viewer logs for error messages to help you investigate all kinds of hardware, security and system problems
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Group Policy (Gpedit.msc)
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(Accessed) enter Gpedit.msc, or use Computer management console. Only available in Business and Professional editions. (Used) to display and change policies controlling users and the computer.
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display and change policies controlling users and the computer. Only available in Business and Professional editions
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Last Known Good Configuration
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(Accessed) Press F8 at startup and select from the Advance Boot Options (Used) When Windows won't start the normally and you want to revert the system to before a Windows setting, driver, or applications that is causing problems was changed
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When Windows won't start the normally and you want to revert the system to before a Windows setting, driver, or applications that is causing problems was changed
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Memory Diagnostics (mdsched.exe)
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(Accessed) mdsched.exe in command prompt or System Recovery Options menu when computer is in Windows RE (only for Windows 7/Vista) (Used) to test memory
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used to test memory
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Network and Sharing Center
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(Acessed) from taskbar or Control Panel (used) centralized location to manage network connections and network security (Windows 7/Vista)
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manage network connections and network security for Windows 7/Vista
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Performance Monitor (Perfmon.msc)
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(Accessed) enter Perfmon.msc in command prompt (For Windows7/XP) and in reliability and Performance (Windows Vista) (Used ) to view information about performance to help you identify a performance bottleneck
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to view information about performance to help you identify a performance bottleneck
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Programs and Features Windows
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(Accessed) from Control Panel (Windows 7/Vista) or Add or Remove Programs window (XP) (Used) to install,repair, or update software or certain device drivers that are causing a problem
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install,repair, or update software or certain device drivers that are causing a problem
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Registry Editor (Regedit.exe)
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(Asscessed) Regedit.exe in command prompt (Used) to view and edit registry
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view and edit registry
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Reliability Monitor
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(Accessed) Action Center (Windows 7) Reliability and Performance Monitor (Vista) (Used) to get history of past problems with a computer (Only for Windows 7/Vista)
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history of past problems with a computer
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Resource Monitor (Resmon.exe)
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(Accessed) Task Manger or Action Center (Windows 7) Reliability and Performance Monitor (Vista) (Used) view performance of CPU, memory,hard drive and network
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view performance of CPU, memory,hard drive and networ
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Runas (Runas.exe)
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(Accessed) enter Runas w/ parameters or shift/right-click choose Run as administrator or Run as different user from the shortcut menu (Used) to run a program using different permissions from those assigned to the currently logged on user
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run a program using different permissions from those assigned to the currently logged on user
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Safe Mode
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(Accessed) at startup press F8 and select the option from the Advance Boot Options menu (Used) when Windows does not start or starts with errors. Safe mode loads the Windows desktop with a minimum configuration, you can solve a problem with a driver, display setting, or corrupted or malicious application
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when Windows does not start or starts with errors. Safe mode loads with a minimum configuration, solve a problem with a driver, display setting, or corrupted or malicious application
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SC (SC.exe)
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(Accessed) enter SC w/ parameters. SC boot = indicates whether the last boot should be saved as the last known good boot configuration. (Used) to stop or start a service that runs in the background
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stop or start a service that runs in the background
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Services (Services.msc)
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(Accessed) Services.msc in command prompt (Used) graphical version SC
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graphical version SC
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Software Explorer
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(Accessed) from Windows Defender (Used) to view and change programs launched arty start up. (only for Vista)
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view and change programs launched arty start up.
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System Configuration (Msconfig.exe)
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(Accessed) Msconfig.exe in Search box (Used) troubleshoot the startup process by temporarily disabling startup programs and services
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temporarily disabling startup programs and services
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System File Checker ( Sfc.exe)
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(Acessed) enter Advice in command prompt w/ parameters. sfc /scannow = elevated command prompt, scan all system files and verify them.
sfc /scanonce= which scans files immediately after the next boot (Used) to verify the version of all system files when Windows loads. Useful when you suspect system files are corrupted. |
verify the version of all system files when Windows loads. Useful when you suspect system files are corrupted.
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System Information (Msinfo32.exe)
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(Accessed) Msinfo32.exe in Search box (Used) to display information about hardware, applications, and Windows
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display information about hardware, applications, and Windows
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System information (systeminfo.exe)
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(Accesses) systeminfo.exe at command prompt (Used) systeminfo.exe >Myfile.txt. you can print and use this to document information about the system
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print and use this to document information about the system
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System Restore (Rstrui.exe)
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(Accessed) from the start menu, when loading safe mode, or from the System recovery options (Windows RE) (Used) to restore the system to a restore the system to a previously working conditions called a restore point. restores registry, some system files, and some application files. automatically created when Windows System Protection is on
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restore the system to a restore the system to a previously working conditions called a restore point. restores registry, some system files, and some application files
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Task killing Utilities (tskill.exe or taskkill.exe)
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(Accessed) tskill.exe or taskkill.exe in command prompt. (only in windows business and professional editions) (Used) to stop or kill a process or program currently running. Useful when managing background services such as an email server or web server
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stop or kill a process or program currently running
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Task Lister (Tasklist.exe)
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(Accessed) Tasklist.exe in command prompt. (Used) to list currently running processes similar to the list provided by Task Manger
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list currently running processes similar to the list provided by Task Manger
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Task Manger (Taskman.exe)
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(Accessed) right click the task bar and select Start task manager. (Used) it to list and stop currently running processes, useful when you need to stop a locked up applications
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it to list and stop currently running processes, useful when you need to stop a locked up applications
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Windows Defender
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(Asscessed) from control panel (Used) monitors activity and alerts you if a running program appears to be malicious or damages the system (only in Windows 7/Vista)
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monitors activity and alerts you if a running program appears to be malicious or damages the system
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Windows File Protection
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(Used) Windows service that runs in the background to protect system files system and restore overwritten system files as needed
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protect system files system and restore overwritten system files as needed
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Windows Firewall
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(Used) service that runs in the in the background to prevent or filter uninvited communication from another computer
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prevent or filter uninvited communication from another computer
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Windows Update (Wupdmgr.exe)
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(Accessed) from start menu (used) to update Windows by downloading the latest patches from the Microsoft web site
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update Windows by downloading the latest patches from the Microsoft web site
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Windows XP Mode
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(Used) Download and install on Windows 7 Professional and Ultimate editions to run legacy applications they won't work using Compatibility mode
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run legacy applications they won't work using Compatibility mode
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