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33 Cards in this Set
- Front
- Back
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To sustain successful operations, the Air Force depends on measuring its performance and examining its procedures through the
A. Quality Assurance Program (QAP) B. Air Force Audit Agency (AFAA) C. Air Force Assistance Fund (AFAF) D. Federal Managers Financial Intergrity Act (FMFIA) |
B. Air Force Audit Agency (AFAA)
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The Secretary of the Air Force for FInancial Management and Comptroller (SAF/FM) is responsible for proper performance of what financial management functions?
A. All Levels B. MAJCOM C. Base or wing level D. Nonappropriated funds (NAF) only |
A. All Levels |
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Which Air Staff office serves as technical advisor in carrying out the Air Force's financial management responsibilities?
A. SAF/FMB B. SAF/FME C. SAF/FMP D. SAF/AFAFO |
A. SAF/FMB |
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Which Defense FInance and Accounting Service (DFAS) center provides service to Army and Air Force personnel?
A. Cleveland B. Columbus C. Indianapolis D. Kansas City |
C. Indianapolis |
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The Secretary of Defense created the Defense Finance and Accounting Service (DFAS) to reduce costs of accounting and finance operations and to
A. Eliminate redundancy B. Consolidate DFAS centers C. Strengthen internal controls D. Strengthen financial management |
D. Strengthen financial management |
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Although the Air Force FInancial Service Center (AFFSC) processes all non-Defense Travel System (DTS) travel, it does not entirely replace the
A. Air Force Accounting and Finance Office (AFAFO) B. Base-level Financial Services Office functions C. Base-level FInancial Analysis functions D. customer service activities |
B. Base-Level Financial Services Office functions |
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Which of the three divisions within the Center of Expertise (CoE) develops new analytical capabilities?
A. Operations B. Data Integration C. Plans and Special Projects D. Specialized financial analysis |
C. Plans and Special Projects |
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During the Utilization and Training Workshop (U&TW), who is responsible for reviewing all job tasks and matching them to the applicable skill level?
A. Subject Matter Experts B. Career Field Functional Manager C. MAJCOM Functional Managers D. Air Force Occupational Measurement Squadron |
C. MAJCOM Functional Managers |
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What information does the Occupational Measurement Squadron provide through Occupational Survey Reports?
A. Strawman task listing B. Functional area job tasks C. Specialty training standards D. Completed Career Field Education and Training Plan |
B. Functional area job tasks |
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Who creates the "strawman" task listing and submits it to the Utilization and Training Workshop (U&TW) membership?
A. Subject matter expert (SME) B. MAJCOM training managers C. MAJCOM functional managers D. Occupational measurement squadron |
A. Subject matter expert (SME) |
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Benefits of electronic records include ease of use, portability with today's expeditionary force and
A. access to reports for metrics B. Document training C. Status of training D. Consistency |
D. Consistency |
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Which of the following is not a benefit of electronic training records?
A. Portability with today's expeditionary force B. Consistency across the career field C. Visibility of training status D. Ease of use |
C. Visibility of training status |
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The success of an on-the-job training program is the direct result of a dedicated, focused effort by
A. Trainers and trainees B. Trainers and supervisors C. Management and trainees D. Management and the comptroller |
A. Trainers and trainees |
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Since it is mandatory for you to use on-the-job (OJT) traingin guides for core task certification, when should you download them from SAF?FM Web site?
A. The day you are ready to use them B. 2 months in advance of need date C. 1 month in advance of need date D. 1 week in advance of need date |
A. The day you are ready to use them |
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The nomination for the Aces High award
A. is formatted per MAJCOM instructions B. focuses on career background and accomplishments C. only lists outstanding achievement for the previous year D. asks for leadership, job knowledge, and community accomplishment information |
B. focuses on career background and accomplishments |
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Which listening skill is directed toward understanding the customer rather than attempting to change that person?
A. Nondefensive B. Other directed C. Listening as a receiver D. Imagine the roles of others |
C. Listening as a receiver |
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Which of the six recommendations for returning a phone call recommends that you should always be pleasant?
A. One B. Three C. Five D. Six |
C. Five |
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Customer satisfaction research will help you determine
A. your production capabilities B. your strengths and weaknesses C. general functional areas that need improvement D. what action is needed to change work center processes |
B. your strengths and weaknesses |
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Which organization writes, revises, and negotiates with the contracted credit card company on all issues for the government travel charge card program?
A. DRU B. GSA C. SAF/FM D. MAJCOM |
B. GSA |
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The government travel card program currently uses
A. electronic Cash B. a limited spend account C. a controlled spend account D. electronic funds transfer for advances |
C. a controlled spend account |
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The Management Control Program is structured to meet the requirements of the
A. installation commander B. Air Force Audit Agency C. Office of Management and Budget D. Federal Managers' Financial Integrity Act |
D. Federal Managers' FInancial Integrity Act |
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A condition that has a significant negative impact on an organization's management control objectives is known as
A. a risk B. an audit finding C. a control weakness D. a material weakness |
D. a material weakness |
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Who appoints the quality assurance manager who has the primary responsibility for administering the Quality Assurance Program?
A. FM B. FSO C. FMO officer D. Wing commander |
A. FM |
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How often should a Quality Assurance Plan be reviewed to ensure that all planned activities are accomplished?
A. Weekly B. Monthly C. Quaterly D. Annually |
B. Monthly |
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Which process tool provides the comptroller with an independent review of a functional area?
A. Compliance Review B. Performance Indicator C. Quality Assurance Review D. Discrepancy Tracking Form |
Quality Assurance Review |
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The commander appointed point of contact (POC) for the self-inspection is not required to
A. explain a process B. validate each line item C. go through each line item D. answer a question honestly |
B. validate each line item |
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What does the quality assurance manager (QAM) do once the travel review is complete?
A. Provide a report to the Financial Services Officer B. File a report in the quality assurance plan C. Provide a report to the Commander D. Nothing |
A. Provide a report to the Financial Services Offficer |
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Which Defense Joint Military Pay Sustem transaction is processed to establish a Pay Record Accessibility indicator for members not appearing on the Off-line Reporting Control roster?
A. SC03 B. SC04 C. SG03 D. SG04 |
B. SC04 |
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Under the Air Force audit program, who selects an activity for audit?
A. Comptroller B. Wing Commander C. Air Force Audit Agency D. FInancial Management functional areas |
C. Air Force Audit Agency |
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How many steps are needed for successful decision support?
A. Five B. Six C. Seven D. Eight |
D. Eight |
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What percentage of visual information do we retain from a presentation?
A. 7 B. 38 C. 55 D. 76 |
C. 55 |
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Normally, what is the percentage of non-value added activities in a process?
A. 70 B. 80 C. 90 D. 95 |
B. 80 |
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Waste is pervasive and difficult to see due to the distributive nature of most
A. transactional work B. analytical processes C. non value added items D. administrative process |
A. transactional work |
