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23 Cards in this Set

  • Front
  • Back

In a memo try to restrict the subject line to one line or no more than 10 words.


T or f

True

Use uppercase letters or underlining to highlight the title in the subject line.


T or F

True

The body of a memo is the most important component because it contains your message


T or F

True

Organization identification usually appears across the top of a memo.


T or F

True

The subject line of a short memo introduces the topic and purpose of the message.


T or F

True

The beginning paragraph states the most important thing the reader needs to know about the subject.


T or F

True

The middle paragraph provides the reader with the details needed to support the main message.


T or F

True

The points in a list should be phrased in a similar way using a method called


A. Indentation


B. Sequential order


C. Organized point form


D. Parallelism

D. Parallelism

When the points in a memo list are sequential _____ should be used.


A) Open bullets


B) Hyphens


C) Numbers


D) Closed bullets


E) Asterisks


C) Numbers

The most important part of a memo is the:


A) Sender identification


B) Receiver identification


C) Organization identification


D) Subject line


E) Body


E) Body

When using memo content headings, the number of lines left above the heading should be:


A) Two


B) Five


C) Three


D) Four


E) None


C) Three

Which of the following headings is acceptable in a report?


A) Introduction


B) Attention


C) Discussion


D) Body


E) Theory


A) Introduction

The subject line should include the:


A) Main idea of the memo expressed in a sentence


B) Purpose of the memo expressed as a complete sentence


C) Date the memo was written


D) Name of the receiver


E) Main subject and purpose of the memo expressed in a phrase


E) Main subject and purpose of the memo expressed in a phrase

Which sentence is parallel in construction?


A) He was a good surveyor, but very poor at notes


B) He was a good surveyor, but a poor note keeper


C) He was good at surveying, but poor at notes


D) He was a good surveyor, but not very good at keeping notes


E) He was a good surveyor, but very poor at keeping notes


B) He was a good surveyor, but a poor note keeper

A memo paragraph should not exceed:


A) Twelve lines


B) Five to eight lines


C) Eight to ten lines


D) Five lines


E) Three to four lines


C) Eight to ten lines

Often a memo writer does not spend enough time thinking about the reader, the message, and:


A) The importance of the memo


B) The length of the memo


C) The impact of the memo


D) The purpose of the memo


E) His/her interaction with the reader


E) His/her interaction with the reader

The content of effective memos is written in:


A) Paragraphs and lists


B) Paragraphs


C) Point form


D) Lists


E) Telegraphic style


A) Paragraphs and lists

A standard memo has a number of main parts or components, the number being:


A) 9


B) 3


C) 7


D) 4


A) 9

Visual cues such as bolding and underlining will make a memo format:


A) Easier to understand


B) Easier to follow


C) White space more effective


D) More visible to the reader


E) Have more impact


D) More visible to the reader

Memo “rivers of white” are:


A) The result of unjustified margins


B) Spaces between words


C) Appealing to readers


D) The same as ragged margins


E) Difficult to eliminate


B) Spaces between words

A memo writer should close his memo by inviting questions and:


A) Requesting a response by some due date or time


B) Thanking the receiver for his time


C) Ending with a question


D) Always copying another person


E) Leaving a contact number

E) Leaving a contact number

When organizing a memo, they should follow a clear middle, ending and:


A) Purpose


B) Reference


C) Salutation


D) Beginning


E) Introduction

D) Beginning

Memos that convey routine messages should begin with:


A) A question


B) An attention getter


C) A reference


D) The main point


E) A neutral statement

D) The main point