4Th Class Power Engineering Chapter 24

Front 1

In a memo try to restrict the subject line to one line or no more than 10 words.

T or f

Back 1

True

Front 2

Use uppercase letters or underlining to highlight the title in the subject line.

T or F

Back 2

True

Front 3

The body of a memo is the most important component because it contains your message

T or F

Back 3

True

Front 4

Organization identification usually appears across the top of a memo.

T or F

Back 4

True

Front 5

The subject line of a short memo introduces the topic and purpose of the message.

T or F

Back 5

True

Front 6

The beginning paragraph states the most important thing the reader needs to know about the subject.

T or F

Back 6

True

Front 7

The middle paragraph provides the reader with the details needed to support the main message.

T or F

Back 7

True

Front 8

The points in a list should be phrased in a similar way using a method called

A. Indentation

B. Sequential order

C. Organized point form

D. Parallelism

Back 8

D. Parallelism

Front 9

When the points in a memo list are sequential _____ should be used.

A) Open bullets

B) Hyphens

C) Numbers

D) Closed bullets

E) Asterisks

Back 9

C) Numbers

Front 10

The most important part of a memo is the:

A) Sender identification

B) Receiver identification

C) Organization identification

D) Subject line

E) Body

Back 10

E) Body

Front 11

When using memo content headings, the number of lines left above the heading should be:

A) Two

B) Five

C) Three

D) Four

E) None

Back 11

C) Three

Front 12

Which of the following headings is acceptable in a report?

A) Introduction

B) Attention

C) Discussion

D) Body

E) Theory

Back 12

A) Introduction

Front 13

The subject line should include the:

A) Main idea of the memo expressed in a sentence

B) Purpose of the memo expressed as a complete sentence

C) Date the memo was written

D) Name of the receiver

E) Main subject and purpose of the memo expressed in a phrase

Back 13

E) Main subject and purpose of the memo expressed in a phrase

Front 14

Which sentence is parallel in construction?

A) He was a good surveyor, but very poor at notes

B) He was a good surveyor, but a poor note keeper

C) He was good at surveying, but poor at notes

D) He was a good surveyor, but not very good at keeping notes

E) He was a good surveyor, but very poor at keeping notes

Back 14

B) He was a good surveyor, but a poor note keeper

Front 15

A memo paragraph should not exceed:

A) Twelve lines

B) Five to eight lines

C) Eight to ten lines

D) Five lines

E) Three to four lines

Back 15

C) Eight to ten lines

Front 16

Often a memo writer does not spend enough time thinking about the reader, the message, and:

A) The importance of the memo

B) The length of the memo

C) The impact of the memo

D) The purpose of the memo

E) His/her interaction with the reader

Back 16

E) His/her interaction with the reader

Front 17

The content of effective memos is written in:

A) Paragraphs and lists

B) Paragraphs

C) Point form

D) Lists

E) Telegraphic style

Back 17

A) Paragraphs and lists

Front 18

A standard memo has a number of main parts or components, the number being:

A) 9

B) 3

C) 7

D) 4

Back 18

A) 9

Front 19

Visual cues such as bolding and underlining will make a memo format:

A) Easier to understand

B) Easier to follow

C) White space more effective

D) More visible to the reader

E) Have more impact

Back 19

D) More visible to the reader

Front 20

Memo “rivers of white” are:

A) The result of unjustified margins

B) Spaces between words

C) Appealing to readers

D) The same as ragged margins

E) Difficult to eliminate

Back 20

B) Spaces between words

Front 21

A memo writer should close his memo by inviting questions and:

A) Requesting a response by some due date or time

B) Thanking the receiver for his time

C) Ending with a question

D) Always copying another person

E) Leaving a contact number

Back 21

E) Leaving a contact number

Front 22

When organizing a memo, they should follow a clear middle, ending and:

A) Purpose

B) Reference

C) Salutation

D) Beginning

E) Introduction

Back 22

D) Beginning

Front 23

Memos that convey routine messages should begin with:

A) A question

B) An attention getter

C) A reference

D) The main point

E) A neutral statement

Back 23

D) The main point