3F171 B Set Vol. 1

Front 1

The commercial lodging (CL) authorization letter entitles Duty status travelers to...

Back 1

The government rate.

Front 2

Nonavailability (NA) certificates for government lodging are not issued when...

Back 2

Tdy is less than 24 hours.

Front 3

What property management system (PMS) feature is best for looking at out-of-order rooms?

Back 3

Blocking worksheet

Front 4

Which property management system (PMS) feature is used for retaining accurate reservation and cancellation figures?

Back 4

History Module.

Front 5

How often must all lodging operations perform backups of the property management system (PMS) database?

Back 5

Daily.

Front 6

Which report generated from the property management system database is not included on a front desk backup report?

Back 6

Night audit.

Front 7

The arrivals report generated from the property management system (PMS) database is printed every...

Back 7

Hour.

Front 8

Which report generated from the property management system (PMS) database is vital to the housekeeping staff?

Back 8

Departure.

Front 9

What information is not given out for reservations made with commercial lodging (CL) for customers traveling on orders?

Back 9

Credit card information.

Front 10

A lodging reservation is considered guaranteed if the guest provides...

Back 10

Valid credit card information.

Front 11

What must a guest be informed of at the time of reservations?

Back 11

Local cancellation or no show policy.

Front 12

What document authorizes lodging to apply unpaid charges to a guest's credit card?

Back 12

Registration form.

Front 13

Temporary lodging facility (TLF) assigned guests without a valid credit card are required to pay how many days in advance?

Back 13

15

Front 14

Who establishes procedures for group check-ins at Air Force inns?

Back 14

Lodging manager.

Front 15

Who establishes specific procedures for lodging operations shift change?

Back 15

General manager.

Front 16

Front desk staff should report to duty at least how many minutes prior to the scheduled shift change?

Back 16

15 minutes

Front 17

A guest requesting storage of classified material should be referred to...

Back 17

Command Post.

Front 18

Who establishes operating instructions (OI) for safeguarding valuables of guests staying at your installation?

Back 18

General manager.

Front 19

When the housekeeping department is closed who will accept responsibility for lost and found items?

Back 19

Front desk staff.

Front 20

After how many days does lodging consult with or turn in unclaimed high-value items to Security Forces?

Back 20

30.

Front 21

Management may enter a guest's room to ensure Safety and Security after the "do not disturb" sign has been displayed on a lodging room door for how many consecutive days?

Back 21

3.

Front 22

Housekeeping should do deep cleaning items such as curtains and floorboards...

Back 22

Semi-annually.

Front 23

Which factor is the final determination on the means used to sell sundry items?

Back 23

Providing quality customer service.

Front 24

Who insures lodging guests have the option of purchasing sundry items?

Back 24

Lodging general manager.

Front 25

What is a factor to consider before increasing the amount of Sundries offered to lodging guests?

Back 25

Demand.

Front 26

When determining fair market price, which retailer would you not use for price comparison?

Back 26

Other lodging operations.

Front 27

Which term is used to describe pricing an item above the market when no alternative retailer is available?

Back 27

Price gouging.

Front 28

Who prepares financial statements for lodging operations?

Back 28

Non-appropriated fund Accounting Office (NAF AO)

Front 29

What basic elements of a financial statement lists items such as inventory values?

Back 29

Balance sheet.

Front 30

To facilitate budget completion, who provides the format for the income and expense (I&E) budget?

Back 30

Non-appropriated fund Accounting Office (NAF AO)

Front 31

Who prepares the non-appropriated fund (NAF) income and expense (I&E) budget for lodging operations?

Back 31

Lodging managers.

Front 32

The responsibility to ensure all base-level bills for lodging operations are paid lies with the...

Back 32

Non-appropriated fund Accounting Office (NAF AO)

Front 33

Activities using Point of Sales (POS) Systems must forward receiving documents to the non-appropriated fund Accounting Office (NAF AO) no later than how many workdays after the receiving date?

Back 33

2.

Front 34

Which document is not required to substantiate a payment order?

Back 34

Email confirmation.

Front 35

Lodging rates are not based on...

Back 35

Non-appropriated fund cash flow budget.

Front 36

How many years of the Base lodging fund (BLF) consolidated files are included in a rate request change package?

Back 36

2.

Front 37

Who or which Agency Reviews all capital requirements for compliance with lodging standards?

Back 37

Air Force services activity / lodging branch (AFSVA/SVOL)

Front 38

Which agency is the final approval authority for rate package requests?

Back 38

Deputy assistant Secretary of the Air Force for cost and economics (SAF/FMC)

Front 39

Appropriated funds (APF) appliance requirements are worked closely with which office to allow adequate lead time in delivering items for beneficial occupancy dates of lodging facility renovations?

Back 39

Furnishings management.

Front 40

A project preparation package (PPP) is submitted to which office?

Back 40

Air Force services activity / Services directorate Operations Division (AFSVA/SVOL)

Front 41

The installation Commander or designee inspects a sampling of all types of lodging facilities

Back 41

Annually.

Front 42

Who is responsible for maintaining a record of lodging housekeeping inspections?

Back 42

Housekeeping supervisor.

Front 43

What percentage of rooms is the housekeeping supervisor required to inspect on a weekly basis?

Back 43

5%

Front 44

Lodging management assistance visits (LMAV) are conducted every

Back 44

2 years.

Front 45

To pass a lodging inspection the lodging operation must score at least...

Back 45

80%.

Front 46

What square footage per person does the lodging operation use to plan for all contingency operations?

Back 46

50.

Front 47

Who receives the highest consideration for on-base lodging over short-term temporary Duty (TDY) Personnel during emergency conditions?

Back 47

Long-term TDY personnel

Front 48

During a contingency, who must management coordinate with before planning any lodging assignments?

Back 48

Site Commander.

Front 49

In a deployed environment, quarters for senior officers should be located near...

Back 49

The command post.

Front 50

Who determines whether officers and enlisted females can be billeted in the same shelter during contingency operations?

Back 50

Site Commander.