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72 Cards in this Set
- Front
- Back
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Leadership |
power and influence used to direct |
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Observable artifacts |
Culture that is easiest to see |
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Symbols |
Everything from work clothes to branding |
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Physical Structures |
The workplace itself |
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Language |
words used in the organization |
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Stories |
Myths passed down |
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Rituals |
routines that occur |
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Ceremonies |
Formal events |
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Espoused values |
beliefs the company states, mission statement |
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Basic underlying assumptions |
unstated beliefs |
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fragmented culture |
disconnected employees |
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mercenary cultures |
Employees think alike but are not effective |
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networked culture |
friendly but free thinking |
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communal cultures |
friendly and think alike |
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culture strength |
employees agree with what is supposed to happen |
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counterculture |
sub culture, show a need for change |
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ASA framework |
Attrition selection attrition, pick a company that fits your personality |
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Transformational Leadership |
inspires followers |
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Socialization |
learn social knowledge to adapt to organization culture |
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anticipatory stage |
before work starts, what do you associate with the company? |
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encounter stage |
the day work starts, compare anticipatory and what is actually happening |
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reality shock |
expectations do not match reality |
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understanding and adaptation |
internalize behavior and norms |
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Person-organization fit |
personality and value fit with organization |
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realistic job previews |
give good representation of what company is like |
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Mentoring |
younger employee follows veteran |
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team |
2 or more who work interdependently |
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Work teams |
permanent, responsible for quality control and developing improvements |
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Management teams |
coordinating for long term goals |
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Parallel Teams |
provide recommendations to managers |
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Action teams |
limited time, visible to audience or hard work |
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Virtual teams |
through internet |
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forming |
understanding boundaries |
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storming |
mad about the ideas that are rejected |
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norming |
members realize they should work together |
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performing |
makes progress towards goal |
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adjourning |
members disengage from the team |
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punctuated equilibrium |
Groups come in with a behavior set and half way through change this behavior |
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Task interdependence |
how much members rely on each other |
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pooled interdependence |
lowest form of coordination, work independently |
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sequential interdependence |
members specialize in tasks done in order |
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reciprocal interdependence |
specialized members, interact with others to complete work |
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comprehensive interdependence |
highest level of interaction and coordination |
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goal interdependence |
shared vision and members align their work and vision accordingly |
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outcome interdependence |
members share in the team benefit |
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team composition |
the mix of people within the team |
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role |
pattern of behavior |
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leader-staff teams |
leader and member roles are distinctly set |
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Team task roles |
task oriented |
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team building roles |
social climate |
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individualistic roles |
benefit individual but not the team |
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Disjunctive tasks |
member with highest ability has highest influence |
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conjunctive tasks |
ability of weakest link determines success |
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additive tasks |
contributions of members add up |
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Team Viability |
likelihood team could work effectively in the future |
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Process Gain |
Synergy working together think of Crew boat |
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Production blocking |
have to wait on each other |
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nominal group technique |
write down individual thoughts and then share |
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staff validity |
good suggestions |
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Hieracrchial sensitivy |
weighing others opinions |
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Ambassador activities |
join the team |
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action processes |
monitor progress |
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interpersonal processes |
manage relationships |
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task conflict |
disagree on task |
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network structure |
normal communication |
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groupthink |
strive towards conformity |
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potency |
belief in effectiveness |
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transportable teamwork compentences |
knowledge and skills |
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cross training |
share ideas |
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personal clarification |
learn other roles |
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Positional modeling |
focus on how others do tasks |
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boundary spanning |
who knows |
